Customer Satisfaction

Customer Satisfaction Program N202317390 Brake System Control Module Internal Fault – 2021 Cadillac Chevrolet GMC

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2021 Chevrolet Suburban

NHTSA ID Number: 10183226 Manufacturer Communication Number: N202317390 Summary Customer Satisfaction Program – Certain vehicles may have a condition in which the brake system control module (BSCM) may set and latch an internal fault in the module’s on-board diagnostics (OBD) buffer. When the fault is present, no malfunction indicator lamp (MIL) is illuminated and there is no … Read more

N192263740 Loose Fuse Box Bolt – US Only – 2018-2019 Chevrolet Low Cab Forward 3500/4500/6500XD MD

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Chevrolet 6500XD

NHTSA ID Number: 10163876 Manufacturer Communication Number: N192263740 Summary N192263740 – Customer Satisfaction Program. Certain vehicles, may have a loose fuse box power supply bolt due to insufficient torque which could disrupt electrical power to the vehicle. Dealers are to inspect the fuse box bolt to determine if the bolt is loose and if necessary, trim the … Read more

N192220480 Owner’s Manual Modification – 2019 Chevrolet Silverado 4500/5500/6500 HD

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2019 Chevrolet Silverado 4500-6500

NHTSA ID Number: 10163877 Manufacturer Communication Number: N192220480 Summary N192220480 – Customer Satisfaction Program – Certain 2019 model year Chevrolet Silverado 4500/5500/6500 HD vehicles may have an owner’s manual with incorrect part numbers or descriptions in the following sections: Air Suspension; Rear Air Suspension; Hydraulic Power Steering System and Maintenance Replacement Parts. Customers will receive an Owner’s … Read more

N192211740 Super Cruise Software Update – 2018-2019 Cadillac CT6

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2019 Cadillac CT6

NHTSA ID Number: 10163878 Manufacturer Communication Number: N192211740 02 Summary Customer Satisfaction Program (revised service procedure and warranty information). General Motors is expanding the mileage of Super Cruise enabled roads to include over 70,000 additional miles (112,000 additional km) by the end of 2019, bringing the total number of Super Cruise enabled roads to over 200,000 miles … Read more

Customer Satisfaction Program 18025 Incorrect Fuse Labels and Owner Manual Fuse Information – 2015-2018 Cadillac ATS & CTS

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2018 Cadillac ATS

NHTSA ID Number: 10145169 Manufacturer Communication Number: 18025 Summary 18025 – Customer Satisfaction Program – Certain vehicles may have been built with an owner manual and label which provide inaccurate information about one of the vehicle?s electrical centers. Remove and install the replacement electrical center fuse identification label. Print the applicable replacement owner manual section and insert … Read more