Customer Satisfaction

Customer Satisfaction Program 18027 Power Steering Loss of Assist – 2015 Chevrolet Colorado & GMC Canyon

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2015 Chevrolet Colorado

NHTSA ID Number: 10145173 Manufacturer Communication Number: 18027-01   Summary 18027-01 – Customer Satisfaction Program – Certain vehicles may have been built with a connector between the electric power steering motor and torque sensor that has a potential for fretting corrosion. If this condition exists, power steering may be lost, and the driver may experience unanticipated increased … Read more

Diagnostic Tip – Service Drivers Assist B290A – 2018-2019 Cadillac CT6

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2019 Cadillac CT6

NHTSA ID Number: 10160991 Manufacturer Communication Number: PIC6339A Summary This Preliminary information communicates to the dealer technician the need to disconnect the Steering Column Friction Control Module to correctly diagnose B290A SYM49.   2 Affected Products  Vehicle MAKE MODEL YEAR CADILLAC CT6 2018-2019     SEOCONTENT-START Bulletin No.: PIC6339A Published date: 05/8/2019 Preliminary Information PIC6339A Diagnostic Tip … Read more

Customer Satisfaction Program 18135 Loss Of Power Steering Assist – 2013 Cadillac ATS

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2013 Cadillac ATS

NHTSA ID Number: 10143681 Manufacturer Communication Number: 18135 01 Summary 18135-01 – Customer Satisfaction Program. Certain vehicles may have a condition in which power steering software may disable power steering assist within a few seconds after a warm restart, or while idling or driving at very low speeds following a warm restart. If this occurs, a chime … Read more

Customer Satisfaction Program 17456 Rear Wheel Hub Nut Loose – 2017-2018 Chevrolet & GMC

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2018 Chevrolet Silverado

NHTSA ID Number: 10137162 Manufacturer Communication Number: 17456 Summary 17456 – Customer Satisfaction Program. Certain vehicles may have a condition in which the rear wheel hub nut could become loose due to the rear wheel hub nut retainer not being formed properly. If the hub nut loosens, the StabiliTrak message may be displayed in the driver information … Read more

Customer Satisfaction 35460 – Intake Air Heater (IAH) Fires – 2015 Chevrolet Silverado & GMC Sierra

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2015 Chevrolet Silverado

NHTSA ID Number: 10090435 Manufacturer Communication Number: 35460 Summary 35460 – CUSTOMER SATISFACTION PROGRAM. SOME VEHICLES EQUIPPED WITH A DURAMAX DIESEL ENGINE (RPO LML) MAY HAVE A CONDITION IN WHICH THE INTAKE AIR HEATER’S FIELD-EFFECT TRANSISTOR COULD GENERATE EXCESSIVE HEAT IF THE SYSTEM VOLTAGE EXCEEDS 13.5V. THIS HEAT CAN CAUSE A SHORT CIRCUIT IN THE TRANSISTOR AND, … Read more