N232429911 Door Striker May Fracture – 2024 Chevrolet Blazer, Blazer EV, Equinox, & GMC Terrain

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December 21, 2023 NHTSA CAMPAIGN NUMBER: 23V869000

Door Strikers May Fracture

A door opening while the vehicle is being driven can increasing the risk of injury or a crash.

 

NHTSA Campaign Number: 23V869

Manufacturer General Motors, LLC

Components STRUCTURE

Potential Number of Units Affected 265

 

Summary

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers may fracture, resulting in the door opening unexpectedly.

 

Remedy

Dealers will replace all four door strikers and attaching bolts, free of charge. Owner notification letters are expected to be mailed February 5, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N232429911.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Safety Recall
N232429911 Door Striker May Fracture

Release Date: January 2024
Revision: 01

 

Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2024 model year Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles. The door strikers in these vehicles were not properly heat-treated to meet GM hardness specifications, making them susceptible to fracture. If a door striker fractures during a crash or while the vehicle is moving, the door may open unexpectedly, increasing the risk of injury.

 

Correction

Dealers will replace all four side door strikers and attaching bolts.

 

Parts

Quantity Part Name Part No.
1 Complete Repair Kit (4 strikers and 8 bolts) WPC884

 

Service Procedure

1. Replace all four door strikers. Refer to Front Side Door Lock Striker Replacement and Rear Side Door Lock Striker Replacement in SI.

  • Using masking tape, mark the location of the old striker before replacement so the new striker can be installed in the same position. Remove the tape when finished.
  • Replace all door striker bolts and discard the old door striker bolts from the vehicle.

 

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Frequently Asked Questions (FAQs) for Safety Recall N232429911
Door Striker May Fracture

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

Q1) Which vehicles are involved?

A1) General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2024 model year Chevrolet Blazer, Blazer EV, Equinox, and GMC Terrain vehicles.

 

Q2) What is the issue or condition?

A2) The door strikers in these vehicles were not properly heat-treated to meet GM hardness specifications, making them susceptible to fracture.

 

Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?

A3) None

 

Q4) What is the remedy/repair?

A4) Dealers will replace all four side door strikers and attaching bolts.

 

Q5) What is the safety risk? Is the vehicle safe to drive?

A5) If a door striker fractures during a crash or while the vehicle is moving, the door may open unexpectedly, increasing the risk of injury.

 

Q6) Does the customer have to pay for this remedy/repair?

A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

A7) Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://experience.gm.com/ownercenter/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.

 


Chronology :

A GM quality engineer submitted this issue to GM’s Speak Up For Safety (SUFS) program on November 6, 2023, following notification from GM’s San Luis Potosi assembly plant that a door striker on a 2024 Chevrolet Equinox fractured during routine side door adjustment. The plant found three strikers that fractured during side door adjustment and one other striker with a fracture prior to installation. GM opened a product investigation on November 9, 2023. GM’s investigation determined that certain strikers supplied by Brano Group A.S. may not have been heat-treated properly and did not meet GM hardness specifications. GM is not aware of any field incidents associated with this condition. On December 14, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

 


4 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET BLAZER 2024
CHEVROLET BLAZER EV 2024
CHEVROLET EQUINOX 2024
GMC TERRAIN 2024

 


8 Associated Documents

Miscellaneous Document

RMISC-23V869-9432.pdf 100.518KB

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Recall Acknowledgement

RCAK-23V869-5871.pdf 645.469KB

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Defect Notice 573 Report

RCLRPT-23V869-8881.PDF 215.603KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V869-9939.pdf 183.774KB

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Remedy Instructions and TSB

RCRIT-23V869-1312.pdf 159.033KB

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Manufacturer Notices(to Dealers,etc)

RCMN-23V869-7784.pdf 163.712KB

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Remedy Instructions and TSB

RCRIT-23V869-5699.pdf 178.72KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N232429911 Door Striker May Fracture

RMISC-23V869-7321.pdf 100.518KB

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Latest Recalls Documents

For the Latest and Most recent Recall Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V869&docType=RCL

 


 

Bestseller No. 1
UNIGT Door Lock Striker 38420 Compatible with Door Lock Bolt for 1971-1991 GMC Truck Door Bolt Pin Replace OEM 9601750 - Sold in Pairs
  • The plastic around the striker bolt that the catch couples with wears away and/or gets brittle over time and once that plastic ring fails, the door latch rattles
  • If the doors rattle over bumps and needed to be weight slammed to latch, it's time to replace your door lock striker, make it shut like a new one
  • 2 complete part in 1 enclosed pack, door lock striker come with the plastic bushing wrap, included 2 washer, 2 door lock bolt, 2 plastic tubular spacer
  • Cheaper than dealership, UNIGT door lock striker pin made of high-quality Steel Material, Painted for added resistance to rust and corrosion
  • Easy to install, simple solution to the door closing problem, for additional product information please refer to items specifics or contact us
Bestseller No. 2
Dorman 38428 Door Striker Bolt Kit - 7/16 In.-14 Compatible with Select Models
  • Direct replacement - this door lock striker is designed to match the fit and function of the original striker on specified vehicles
  • Restores functionality - reliable replacement for an original part that has failed due to collision damage or fatigue
  • Durable construction - this part is made from quality materials to ensure reliable performance and long service life
  • Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool
Bestseller No. 4
Zxturbi 1970-1992 Camaro Firebird Stainless Steel Door Latch Strikers Pair New 6-8149 1978-1987 Mid & Full Size 1975-1779 Nova 1984-1993 S-10 1988-1998 C/K Trucks SUV's.
  • New Pair of 70-92 Camaro/Firebird Stainless Steel Door Strikers LH & RH, for your 70-92 Camaro or Firebird!
  • A pair and are made from high quality 304 Stainless Steel.
  • Fit 1978-87 GM Mid & Full Size, 1975-79 Nova, 1984-93 S-10, & 1988-98 Chevy/GMC C/K Trucks & SUV's.
Bestseller No. 5
Genuine GM 20801140 Door Lock Striker, Front
  • Product Type:Auto Part
  • Item Package Dimensions:10.16 cm L X0.254 cm W X5.08 cm H
  • Item Package Quantity:1
  • Country Of Origin: China
Bestseller No. 6
Angooni 38420 Door Striker Bolt Replacement 304 SS, 2 Sets of GMC Lock Striker Compatible with Cadillac, Blazer, Buick, GMC Jimmy, Door Lock Striker Replace OEM 9601750
  • Perfect Striker Replacement: Little door striker bolt would make a big difference on the old truck. Simply remove the worn-out screws and replace them with this reliable truck part to restore your front door's function to its original state.
  • Complete Components: Each package includes 2 door lock bolts, 2 round gaskets, and 2 plastic tubular spacers. With all the necessary striker parts included, your doors will remain securely shut.
  • Longer Service Life: Crafted from durable 304 stainless steel, this door lock striker boasts OEM quality and is highly resistant to rust and corrosion. It ensures your front door functions optimally for an extended period of time.
  • Perfect Fitment:OEM replacement suitable for 1971-1991 GMC, OEM 9601750, Cadillac, Blazer, Buick.. A wide range of models. (See full list in the product description below).
  • Quick Installation: Mounting this door lock striker bolt is a breeze with just an Allen wrench, taking only a few minutes. The striker accessories are highly adaptable and fit together seamlessly. Follow the instructions and enjoy a smooth installation process.
Bestseller No. 7
JSDAN 38420 Chevy Door Lock Striker Bolt for Chevrolet Buick Cadillac Pontiac GMC C1500 2500 Jimmy Truck Door Bolt Pin 9601750 2PCS 1971 1972 1973 1974 1975 1976 1977 1978 1979 1980 1981 1982-1987
  • 【Compatiable With:】For Buick 1971–1976, for Cadillac 1971–1976, for Pontiac 1971–1976, for Chevrolet 1971–1991, for GMC 1971–1991.
  • 【Perfect Striker Replacement】 Little door striker bolt would make a big difference on the old truck. Simply remove the worn-out screws and replace them with this reliable truck part to restore your front door's function to its original state.
  • 【It's time to change】If the doors rattle over bumps and needed to be weight slammed to latch, it's time to replace your door lock striker, make it shut like a new one
  • 【Package Inculde】 Each package includes 2 door lock bolts, 2 round gaskets, and 2 plastic tubular spacers. With all the necessary striker parts included, your doors will remain securely shut.
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Bestseller No. 8
Bestseller No. 9
Genuine GM 15844621 Door Lock Striker, Front, Left
  • Genuine Oem:Yes, Category 2:Door, Item Name:Striker, Category 1:Body Hardware
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  • Manufacturer Part Number:15844621, Category 3:Rear Door, Quantity Needed:1
SaleBestseller No. 10
Dorman 38420 Door Striker Bolt - 1/2-13 In. Compatible with Select Models
  • Direct replacement - this door lock striker is designed to match the fit and function of the original striker on specified vehicles
  • Restores functionality - reliable replacement for an original part that has failed due to collision damage or fatigue
  • Durable construction - this part is made from quality materials to ensure reliable performance and long service life
  • Trustworthy quality - backed by team of product experts in the United States and more than a century of automotive experience
  • Ensure fit - to make sure this part fits your exact vehicle, input your make, model and trim level into the garage tool

Last update on 2024-02-27 / Affiliate links / Images from Amazon Product Advertising API

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