NHTSA ID Number: 10163668
Manufacturer Communication Number: PIC5920J
Summary
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac
ELR in the Hybrid Powertrain Control Module 2.
PIC5920E
This Preliminary Information communication provides information to the technician about vehicles that will not charge and Service Engine Soon Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Codes P0AA6 and/ or a P1F0E set on 2011-2013 Volt or a P0DAA on 2014 Volt or Cadillac ELR in the Hybrid Powertrain Control Module 2. Technician will need to inspect the Hybrid/EV Battery Pack drain plug, located on the battery tray, regardless of fluid level at the Hybrid/EV Battery Pack coolant reservoir. If any moisture is found during the drain plug inspection, contact the General Motors Technical Assistance Center for further assistance. If the coolant level in cooling system is at the proper level and there is no moisture in the battery during the drain plug inspection, and the coolant freeze protection is between -10 and -40 degrees Fahrenheit, then update the Hybrid Powertrain Control Module2 and Battery Energy Control Module with the latest Calibrations in TIS-2-Web. Technician will need to gather all measurements recorded while evaluating Diagnostic Trouble Code P0AA6 and contact the GM Technical Assistance Center for further assistance.
10 Affected Products
Vehicles
SEOCONTENT-START
Bulletin No.: PIC5920J
Published date: 07/19/2019
Preliminary Information
PIC5920J Vehicle Will Not Charge And Hybrid Loss Of Isolation With DTC P0AA6 And/Or P1FFF P1F0E
P0DAA
Models
Brand: Model: Model Years:
VIN:
from to
Engine: Transmissions:
Chevrolet Volt 2011 – 2014 All All
LUU MKA Cadillac ELR 2014 – 2016 All
All LUU MKA Opel Ampera 2011 – 2014
All All LUU MKA Holden Volt
2013 – 2014 All All LUU MKA
Supersession Statement
This PI was superseded to update Warranty Information. Please discard PIC5920H.
Condition / Concern
Some customers may comment that their vehicle will not charge. Customers may also comment that a
Check Engine Lamp is illuminated. Technicians may find a current code P0AA6 and / or a P1F0E set on
2011-2013 Volt or a P0DAA on 2014 Chevy Volt, Opel Ampera or Cadillac ELR in the HPCM2. When
diagnosing these DTC’S, potential causes to consider when evaluating the vehicle are:
1. A loss of Hybrid/EV Battery Pack coolant (external or internal to the Hybrid/EV Battery Pack)
2. A loss of high voltage isolation within the battery cells or battery sections themselves
Recommendations / Instructions
Locate the Isolation Test Resistance that is located in the HPCM 2 data list under HPCM 2 / Data
Display / Data Display / Hybrid/EV Powertrain Control Module 2 Data and note the current value on
the repair order.
Also note the Isolation Resistance from the freeze frame records in the HPCM2 for the P0AA6, P1F0E,
and/or P0DAA DTC.
Inspect Hybrid/EV Battery Pack coolant level by doing both of the following:
Note if the coolant level is low in the under hood reservoir.
Remove the drain plug for the battery to see if any water/coolant drains out, indicating a coolant
leak in the battery pack.
If necessary, refer to the Hybrid/EV Battery Cooling System Diagnostic in Service Information.
Important: All P0AA6 failures must include an inspection of the Hybrid/EV Battery Pack drain plug,
located on the battery tray, regardless of fluid level at the Hybrid/EV Battery Pack coolant
reservoir. If any moisture is found during the drain plug inspection, contact the GM Technical
Assistance Center (TAC).
If the coolant level in the reservoir is at the proper level and there is no coolant or water
drained from the battery from the drain plug inspection.
2011 – 2014
Program the HPCM2 (K114B) and the BECM K16 with the latest calibration. If DTC sets again, review
freeze frame information again and follow SI diagnostics
2015 – 2016
Please follow SI for the DTC that set after performing the coolant plug inspection
Important: If you have any moisture that is found in the battery during the drain plug inspection
or the Isolation test resistance will not go above 275 kOhms after the HPCM2 and the BECM have been
updated, please contact the Technical Assistance Center (TAC) for further direction.
Warranty Information
For vehicles repaired under the EV coverage, use the following labor operation. Reference the
Applicable Warranties section of Investigate Vehicle History (IVH) for coverage information.
For 2011- 2014 Volt/Ampera And 2014 Cadillac ELR
Labor Operation Description
Labor Time 2880268* Reprogram the
HPCM2 and the BECM. 0.6 hr
* This is a unique labor operation for bulletin use only. This will not be published in the Labor
Time Guide.
The labor code above is covered under the Voltec or Emission warranty , coverage code: V or
E
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition
exhibited is resolved without completing every step, the remaining steps do not need to be
performed.
SEOCONTENT-END
Bulletin No.: PIC5920J
Published date: 07/19/2019
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Bulletin No.: PIC5920H
Published date: 06/17/2019
To View or Download this Document Click Here
Bulletin No.: PIC5920G
Published date: 07/6/2017
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Bulletin No.: PIC5920F
Published date: 03/8/2017
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Bulletin No.: PIC5920E
Date: Aug-2015
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Bulletin No.: PIC5920D
Date: Sep-2014
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Bulletin No.: PIC5920D
Date: September, 2014
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Bulletin No.: PIC5920C
Date: Jun-2014
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Bulletin No.: PIC5920C
Date: June, 2014
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Bulletin No.: PIC5920B
Date: Jun-2014
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Bulletin No.: PIC5920B
Date: June, 2014
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Bulletin No.: PIC5920A
Date: Nov-2013
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Bulletin No.: PIC5920A
Date: November, 2013
To View or Download this Document Click Here
Bulletin No.: PIC5920
Date: Oct-2013
To View or Download this Document Click Here
- ❤ [Equipped with Nema 14-50 plug 240V, Compatible with 110-120V Nema 5-15p to 14-50r EV Adapter(Not packaged) or the other EV Adapter Cable]: Suggest install the 240V Nema 14-50 plug-in socket. [Kindly Note When Using the 5-15P Adapter]: 1. The RV Adapter cable doesn't work for EV chargers, please order the correct EV adapter cable. 2. It will become slow level 1 ev charging and some cars may drop to 12A, the max charging rate is 1.32-1.8kW(110V*12A-120V*15A).
- ❤ [Features a J1772 Connector for All North America J1772 EVs/PHEVs. For Tesla EVs/Nacs Connector Cars, This will Require an j1772 to Tesla Adapter]: Compatible with Ford, GM, Nissan, Audi, Kia, Honda, BMW, Kia, Hyundai, Gmc, Chevy, etc. [Not fits for Tesla cars/Nac connector cars-Kia EV6 2025/EV9,Ariya 2025&2025 loniq 5(J1772 to Tesla adapter needed)]. [6X Faster Charging with ETL, FCC Listed, Meets the Safety Criteria Defined by: SAE J1772, UL2231-1/-2, UL 991, UL 2231, UL 2251, UL1998 and UL 2594]: Say goodbye to slow level 1 ev charger, enjoy safe charging and 6X faster charging.
- ❤ [Up to 7.68kWh High Speed Charging, Adjustable Amperage from 16A to 32A & Requires a 20A to 40A circuit]: Maximum current output of 32 Amps for 40A circuit breaker, 24 Amps for 30A circuit breaker, or 16 Amps for 20A circuit breaker (Please pull out the charging gun, long press "A" button to change the current). You can also adjust the current/amperage by APP before the charging.
- ❤ [2 Operating Modes: Plug-charge(The Default Setting) or APP Start Mode & Smart Touch Screen]: The LED Screen Clearly show the Amperage, charging speed, input voltage, delay time, etc. For the touch buttons: 1. Pull out the charging gun before press the button, otherwise no respond; 2. Long press "Ⓐ" or "Time" button to adjust the amperage from 16A to 32A freely or Set the charging start time; 3. You can do "factory reset" if doesn't charging.
- ❤ [Smart WIFI APP, You can Set the Charging Period]: Check the charging cost, history, fully-charged notification, track the charging status, during off-peak period, etc. ❤ [Wi-Fi Reset/Factory Reset Function, Add New Device Quickly]: If you can't find your device or you have replaced a new phone, just pull out the charging gun, simultaneously long press the Ⓐ button and time adjustment button on the product screen until it shows "Factory Reset", then re-start your device.
- Charge With Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations.
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features. Note: WIFI is needed for certain functionalities and troubleshooting steps if connectivity issues arise.
- Vast Network: Wherever you go, ChargePoint’s Network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations.
- Safe & Durable: Rely on this UL-certified EV Charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable.
- Fast & Powerful: This EV Charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and requires a 20A or 80A circuit. For Tesla EVs, this will require an adapter.
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS and J1772 connectors, accommodating all major North American EVs including Tesla Vehicles
- CHARGING SPEED: Up to 44 miles of range per hour of charge, with up to 11.5 kW / 48 amp output, depending on Tesla model and breaker size. Minimize install costs and maximize charging speed using Power Management features
- CONVENIENCE: Versatile indoor / outdoor desig with variable amperage that allows max output to be customized to an existing power supply and supports any output up to 48A. Possible max output configurations include: 48A, 40A, 32A, 24A, 16A, 12A.
- POWERSHARE: Power your home during an outage for up to three days using Tesla Powershare technology. Currently available for Cybertruck only. Minimize install costs and maximize charging speed using Power Management features
- 24-foot cable length
- PLUG-IN, NO ELECTRICIAN: EVIQO Level 2 EV charger with a max output of 40A on a dedicated 50A / 240V circuit fully recharges most EVs overnight. This wall-mounted plug-in model requires an EV-graded 4-prong NEMA 14-50 outlet (same style as an RV or range outlet - NOT a dryer outlet). Verify your vehicle's connector type and home electrical setup before ordering.
- J1772 CONNECTOR - NON-TESLA EVs: Electric Vehicle Charging Stations works with all North American EV and PHEV models and also functions as a Tesla Level 2 charger when used with a J1772-to-NACS adapter (not included). The fully rubberized SAE J1772 connector with a durable metal latch provides a secure, ergonomic grip.
- SMART APP CONTROL: Enhanced WiFi Antenna keeps EVIQO EV car charger level 2 online in garage & basement. Control start/stop, set 6-40A current, get reminders & track consumption/cost right in the smartphone. Smart app features require the charger to be connected to 2.4 GHz WiFi (Internet) network.
- CERTIFIED & WEATHERPROOF: UL/ETL/FCC/Energy Star certified and built into an IP66/NEMA-4 weatherproof enclosure, so this electric vehicle charging station stands up to rain, snow, heat and dust. Mainboard steel shielding protects the internals of the charger for long term use.
- NEW FLUORESCENT HOLSTER: High-visibility fluorescent holster makes plug-in and storage easy even in low-light conditions. Helps quickly locate the connector at night and keeps it securely stored when not in use.
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Dear sirs,
Salute from Georgia. I, Paradashvili Nugzar, owner of the OPEL AMPERA – 2012 win/code Nr. 1G0R86E4XCU117710, baught the car in Holland. I am using the car still approximate 1 year and now computer for the car by the master write the information codes: P1F0E, P0AA6, P1FFF. As master told us all this problems were solved and now our car needs only update with the computer. If you have in Georgia dealer, who can make update with original computer, please inform us about it. If not please inform us, if program for Chevrolet Volt will do the same job?
Thanks in Advance for your help.
Best regards
Paradashvili Nugzar
Any shop that has an J2534 Device, can get an subscription from GM and reprogram the PCM.