A232424660 – Unwanted Automatic Emergency Braking – 2023 Chevrolet Colorado & GMC Canyon

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A23-242466 – 2023 MY Chevrolet Colorado and GMC Canyon – Unwarranted Automatic
Emergency Braking (AEB) Events
GM Confidential
On February 15, 2024, GM’s Safety & Field Action Decision Authority (SFADA) decided to conduct a
Safety Recall on select 2023 Chevrolet Colorado/GMC Canyon vehicles equipped with the Veoneer front
camera module because of a potential for unwarranted automatic emergency braking (AEB).
Production Build Model Years
2023 Chevrolet Colorado/GMC Canyon
US Population
Approximately 55,840 US Vehicles
Brief description of the condition
The Veoneer front camera module may trigger an unwarranted AEB event in a non-collision situation.
Front Collision Alert operates in all speeds above 5 mph and AEB operates in a speed range between
5 mph and 85 mph.
Brief description of the remedy
Dealers will be instructed to conduct a calibration software update to the front camera module.
Sale / Stop Delivery Status
Yes
Media Press Release – Y/N
No
Field Accident Data
5 accidents, 3 injuries, 0 fatalities

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Reference Number: GCUS-3-3156
Stop Delivery Order for Safety Recall A232424660 – Unwanted Automatic Emergency Braking
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6801
URGENT – DISTRIBUTE IMMEDIATELY
Date: February 22, 2024
Subject: Stop Delivery Order for Safety Recall A232424660
Unwanted Automatic Emergency Braking
Models: 2023 Chevrolet Colorado
2023 GMC Canyon
To: All General Motors Dealers
STOP DELIVERY ORDER
Effective immediately, stop the delivery of certain 2023 model year Chevrolet Colorado and GMC Canyon vehicles in new or used vehicle inventory. General Motors has notified the National Highway Traffic Safety Administration (NHTSA) about a safety recall that involves these vehicles. The GM recall number is A232424660.
It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 model year Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system in these vehicles may, under certain conditions, improperly command an automatic emergency braking (AEB) event. If an unwarranted AEB event occurs and causes the vehicle to unnecessarily stop or slow down, there is an increased risk of a crash.
The remedy is not available at this time. This GlobalConnect message will be updated with further details in the near future.
Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified.
The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this recall. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries.
A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. To identify involved vehicles in dealer used inventory, run an Open VIN Report or Field Action Initiation Report using Field Action Reports-GFAM within the Maxis Dealer Application in GlobalConnect.
Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “02/22/2024” under Release Date and “Incomplete – Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs.
We are working to develop a remedy as quickly as possible. When a remedy is available, the recall bulletin will be released and dealers can begin repairing vehicles.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 24V-133
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
General Motors, LLC FEB 22, 2024 NHTSA Recall No. : 24V-133 Manufacturer Recall No. : A232424660 Manufacturer Information :
Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road
MAIL CODE 480-210-2V WARREN MI 48093
Company phone : 586-596-1733
Population :
Number of potentially involved : 55,755 Estimated percentage with defect : 1 %
Vehicle Information : Vehicle 1 : 2023-2023 Chevrolet Colorado Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Manufacturing records were used to determine the affected population. There are 46,708 Chevrolet Colorado vehicles affected by this recall. Production Dates : SEP 30, 2022 – DEC 15, 2023
VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2023-2023 GMC Canyon Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Manufacturing records were used to determine the affected population. There are 9,047 GMC Canyon vehicles affected by this recall.
Production Dates : SEP 29, 2022 – DEC 15, 2023 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 24V-133 Page 2 Description of Defect :
Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 model year Chevrolet Colorado and GMC Canyon vehicles. The front camera module (FCM) system in these vehicles may, under certain conditions, improperly command an automatic emergency braking (AEB) event.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If an unwarranted AEB event occurs and causes the vehicle to unnecessarily stop or slow down, there is an increased risk of a crash.
Description of the Cause : The calibration of the software in the FCM system can, under certain conditions, falsely detect an obstacle. Identification of Any Warning NR
that can Occur : Involved Components : Component Name 1 : DATA FILE-FV CAMERA OBJ DETN CALN
Component Description : Front Camera Module Software Calibration
Component Part Number : 85009015; 86579719; 86546808; 86540248; 86515382; 86506893; 85665009;
85656756; 85646870; 86785282 Component Name 2 : DATA FILE-FV CAMERA OBJ DETN CALN
Component Description : Front Camera Module Software Calibration
Component Part Number : 85009016; 86579720; 86546809; 86540249; 86515383; 86506894; 85665010;
85656757; 85646868; 85538159 Supplier Identification : Component Manufacturer
Name : Veoneer (Magna) Address : Box 13089
Klarabergsviadukten 70, C6, SE-103 02 Stockholm Foreign States 111 64
Country : Sweden The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 24V-133
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
On September 21, 2023, a report was submitted to GM’s Speak Up For Safety (SUFS) program regarding allegations of improper AEB events in vehicles in China. On September 26, 2023, GM opened a product investigation into GM vehicles in the U.S. equipped with the same FCM system. Testing conducted by GM and GM’s supplier found that, under certain conditions, software in the FCM may improperly detect an obstacle, which can lead to initiation of an unwarranted AEB event. GM’s investigation included detailed comparative analysis of the relevant field data relating to different versions of the FCM software, vehicles built in different production periods, and vehicles in the U.S. and China. GM’s analysis found 234 field complaints in the U.S. potentially related to this condition, which were received by GM between November 29, 2022, and February 6, 2024. Of these claims, four involved accidents and three involved minor injuries. On February 15, 2024, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.
Description of Remedy :
Description of Remedy Program : Dealers will reflash the front camera module (FCM).
Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component :
Identify How/When Recall Condition was Corrected in Production : Updated FCM software calibration corrects this condition. 2024 model year vehicles were contained and will have updated front camera module (FCM) software. Recall Schedule :
Description of Recall Schedule : Dealers will be notified on February 22, 2024. Owner notification is estimated to begin on April 8, 2024.
Planned Dealer Notification Date : FEB 22, 2024 – FEB 22, 2024
Planned Owner Notification Date : APR 08, 2024 – APR 08, 2024
* NR – Not Reported

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Reference Number: GCUS-3-3164
A232424660- Safety Recall- Unwanted Automatic Emergency Braking- Application for Used Vehicle Working Capital Assistance Program (WCAP)
GM CUSTOMER CARE AND AFTERSALES
DCS6814
URGENT – DISTRIBUTE IMMEDIATELY
Date: March 7, 2024
Subject: A232424660 – Safety Recall
Unwanted Automatic Emergency Braking
Application for Used Vehicle Working Capital Assistance Program (WCAP)
Models: 2023 Chevrolet Colorado
2023 GMC Canyon
To: All General Motors Dealers
On February 22, 2024, GM sent to all GM dealers GlobalConnect Message GCUS-3-3156 regarding safety recall A232424660.
The required repair to complete this recall is not yet available. Until further instructions are received, the involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and cannot be delivered to customers, dealer-traded, released to auction, used for demonstration purposes or put to any other use.
This message is to inform dealers who have involved vehicles in their inventory that they can now apply for the used vehicle Working Capital Assistance Program (“WCAP”) for safety recall A232424660.
Before proceeding with the application process described below, dealers must verify vehicle eligibility based on the program terms and guidelines that were provided in GM GlobalConnect Message GCUS-9-14456 dated March 29, 2023. Applications submitted on ineligible vehicles are subject to chargeback of any incentives paid to the dealer under the WCAP. Because compensation and tracking requires visibility into dealers’ inventory, dealers must also have agreed to a Dealer Data Share agreement with GM in order to receive any compensation under this program.
To apply for the WCAP for safety recall A232424660, dealers must access the GM Global Warranty Management (GWM) system and submit a “ZSET” warranty transaction using the labor code provided below for each eligible vehicle. This zero dollar special transaction type is the dealer’s application for compensation and constitutes a representation from the dealer that the vehicle is eligible for WCAP assistance.
Note: Acceptance of the warranty transaction does not ensure vehicle eligibility or guarantee the provision of any assistance as defined by program terms and guidelines.
Labor Code
Description
Labor Time
Trans Code
9800128
Working Capital Assistance for Safety Recall A232424660
N/A
ZSET
To be eligible for the WCAP, a vehicle must be in dealer inventory at the time the related field action bulletin is released. If a vehicle has been delivered, wholesaled or otherwise disposed of prior to release of the bulletin, the vehicle is not eligible for assistance. Additionally, recalled vehicles taken in on trade may be eligible for assistance if the dealer immediately reports the vehicle in used vehicle inventory via its Dealer Management System (DMS) and makes application through the GWM system.
To ensure that GM is receiving daily inventory information, which is necessary to process payments and make eligibility determinations under the WCAP, the dealer’s vehicles must be properly identified in the dealership’s DMS. A daily feed of this information is provided to GM through the Dealer Data Share (DDS) agreement.
Beginning with the 1st quarter of 2019, all WCAP payments will be facilitated through the Global Warranty Management (GWM) system. For each eligible vehicle, a qualifying dealer will submit for WCAP vehicle enrollment with a “ZSET” transaction type and for reimbursement with a “ZFAT” transaction type both through the GWM system. If approved, a WCAP credit for that vehicle will be issued through the GWM system similar to any other warranty credit. WCAP submission instructions and the required labor code will also be provided in the appropriate field action bulletin. Each WCAP transaction being credited will be clearly identified on the dealer’s daily credit memo.
In order to receive payment, a dealer must have timely reported the vehicle in used vehicle inventory, retained the vehicle until the related field action bulletin is released, and properly applied for the WCAP payment. The vehicle must also be otherwise eligible under WCAP rules and guidelines.
GM reserves the right to amend, modify, terminate, or cancel this program at any time in its sole discretion.
END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES

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