NHTSA ID Number: 10113296
Manufacturer Communication Number: PIC6149A
Summary
This Preliminary Information communication provides information to the technician about an intermittent concern for Service KeylessStart message displayed in the Driver Information Center. Technician may find a Diagnostic Trouble Code B3124. Technician should inspect the trunk area for objects that may block the reception of the Rear Compartment Antenna. Technician will also inspect antenna for correct installation
5 Affected Products
Vehicle
| CHEVROLET | CRUZE | 2012-2016 |
SEOCONTENT-START
Bulletin No.: PIC6149A
Date: Jan-2017
| Subject: | Diagnostic Tip – Service Keyless Start Message |
| Models: | 2012-2015 Chevrolet |
2016 Chevrolet
Cruze Limited
Equipped with Passive Entry/Start (RPO BTM)
This PI was superseded to update Model Years. Please discard PIC6149.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
A Technician may be diagnosing an intermittent concern for Service Keyless Start message displayed in the DIC. DTC B3124 may be found related to the Rear Compartment Antenna.
Recommendation/Instructions
Field reports have found 2 issues that may cause this DTC.
- Objects in the trunk may block the reception of the Rear Compartment Verify the trunk is free of large metal objects before performing any diagnostics. Secure any metal objects away from this antenna.
- Rear compartment antenna can be installed upside down. Inspect for correct installation of antenna.
Image 1 is correctly installed
Image 2 is incorrectly installed
Refer to the Ignition Lock Key Transmitter Antenna Replacement – Rear Compartment section of SI to assist with the correct location for the rear compartment antenna.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
Bulletin No.: PIC6149A
Date: Jan-2017
To View or Download this Document Click Here
Bulletin No.: PIC6149
Date: Nov-2015
To View or Download this Document Click Here
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