Text Messaging Features – 2014-2018 Buick Chevrolet GMC

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Bulletin No.: PIT5444C
Published date: 07/24/2017
Preliminary Information
PIT5444C Diagnostic Tip-Text Messaging
Models
Brand: Model: Model Years:
VIN:
Engine: Transmissions:
from to
Buick Encore 2014 – 2017 All All All All
Buick Enclave 2014 – 2017 All All All All
Buick Verano 2014 – 2017 All All All All
Chevrolet Camaro 2014 – 2018 All All All All
Chevrolet Cruze 2014 – 2018 All All All All
Chevrolet Equinox 2014 – 2018 All All All All
Chevrolet Malibu 2014 – 2018 All All All All
Chevrolet Orlando 2014 – 2015 See Note* See Note* All All
Chevrolet Traverse 2014 – 2018 All All All All
Chevrolet Volt 2014 – 2017 All All All All
GMC Acadia 2014 – 2018 All All All All
GMC Terrain 2014 – 2018 All All All All
Cadillac ATS 2013 – 2018 All All All All
Cadillac CTS Sedan (Vin A) 2013 – 2018 All All All All
Cadillac ELR 2014 – 2016 All All All All
Cadillac Escalade Models 2015 – 2018 All All All All
Cadillac SRX 2013 – 2016 All All All All
Cadillac XTS 2013 – 2018 All All All All
Chevrolet Colorado 2015 – 2018 All All All All
Chevrolet Corvette 2015 – 2018 All All All All
Chevrolet Impala (Vin 1) 2015 – 2018 All All All All
Chevrolet Silverado 1500 2015 – 2018 All All All All
Chevrolet Silverado 2500/3500 2015 – 2018 See Note** See Note** All All
Chevrolet Suburban 2015 – 2018 See Note** See Note** All All
Chevrolet Tahoe 2015 – 2018 See Note** See Note** All All
GMC Canyon 2015 – 2018 All All All All
GMC Sierra 1500 2015 – 2018 All All All All
GMC Sierra 2500/3500 2015 – 2018 See Note** See Note** All All
GMC Yukon Models 2015 – 2018 See Note** See Note** All All
*Canada Only
**RPO AVF only for 2015 model year
Equipped with RPO IO4, IO5, IO6, UFF, UFW, UFU (w/UP9), UGY, UG4, UGU, UGX, UHK, UHR, UHJ, UHQ, UI4, UI6, UI7, or UI8
Supersession Statement:
This PI has been superseded to update model years through model year 2018. Please discard PIT5444B.
Condition / Concern
A customer or dealer may have questions or concerns about the Text Messaging feature available on some newer GM infotainment systems.
Recommendations / Instructions
Text Message Alerts are available on all 2015 models equipped with MyLink, IntelliLink or Cadillac CUE (excluding Sonic, Spark, Spark EV and Trax; Texting for 2015 Escalade/ESV, Sierra 2500HD/3500HD, Silverado Heavy Duty, Suburban, Tahoe and Yukon/Yukon XL models is dependent on having RPO AVF).
NOTE: Text Message Alerts are also available on select 14MY vehicles: Chevrolet Camaro, Cruze, Cruze Diesel, Equinox, Malibu, SS, Traverse and Volt; Buick Encore, Enclave and Verano; GMC Acadia and Terrain.
Text Message Alerts are offered when the system is paired with a Bluetooth device that supports text messaging. Commands can be initiated using the text message icon (varies by vehicle) on the touch-screen display. When a text message is received on a paired, compatible phone, this system allows the customer to:
Display the incoming text message on screen when the vehicle is stationary or a passenger is detected (if equipped with Passenger Lockout).
Listen to the message read aloud over the audio system.
Choose from a list of pre-defined responses when the vehicle is stationary or in motion (with select vehicle and phones).
Note: This feature is not designed to replicate the text messaging functionality found on your phone. Functionality varies by vehicle, phone make, and model.
In order to use Text Message Alerts, your compatible phone must be paired with the infotainment system. For most devices, you must take an additional step during the pairing process to enable Text Message Alert functionality in the vehicle. This step varies by phone make and model, but generally, you can follow the process below.
IPhone devices
Pair your iPhone with the system
On your phone, select settings>notifications>messages. Make sure that “Allow Notifications” and “Show On Lock Screen” are both selected on.
On your phone, within the Bluetooth SETTINGS menu, select the “i” icon next to your vehicle name in the device list and enable
SHOW NOTIFICATIONS
The feature will be enabled on your next ignition cycle (wait at least 3 minutes after engine shut off)
Note: Your device should remember your notification preferences when it reconnects in the future.
Text Message Alert functionality varies by phone. The following functionality is specific to some IPhone devices:
Text messages CANNOT be responded to using the radio system for iPhone devices; they can only be received
Only text messages received during the current drive cycle are accessible using the radio system
If the user’s phone is currently showing an open text message screen/app, the user may not receive an alert for new messages in
the active conversation through the radio system
iPhone’s have to have iOS6 or later version so that incoming messages can be displayed on the car’s dashboard and/or read aloud by the car’s computerized voice.
Android Devices
Pair your Android device with the system
During the pairing process, your phone may ask you to allow the vehicle to access your device’s contacts and M.A.P. (message access profile). You must agree to both in order to use Text Message Alerts
Note: Select “ALWAYS ALLOW” on your device to remember your notification preferences in the future. Some Android devices require the user to drag down the notification page (swipe down from the top of the screen) in order to complete these steps.

PIT5444B

Subject:	Text Messaging
Models:	2014-2015 Buick Encore, Enclave, Verano
	2014-2015 Chevrolet Camaro, Cruze, Equinox, Malibu, Orlando (Canada Only), Traverse, Volt
	2014-2015 GMC Acadia, Terrain
	2015 Buick LaCrosse, Regal
	2015 Cadillac ATS, CTS Sedan (VIN A), ELR, Escalade Models, SRX, XTS
	2015 Chevrolet Colorado, Corvette, Impala (VIN 1), Silverado 1500, Silverado 2500/3500 (RPO AVF), Suburban (RPO AVF), Tahoe(RPO AVF)
	2015 GMC Canyon, Sierra 1500, Sierra 2500/3500 (RPO AVF), Yukon Models (RPO AVF)
	Equipped with RPO IO4, IO5, IO6, UFF, UFW, UFU (w/UP9), UGY, UG4, UGU, UGX, UHK, UHR, UHJ, UHQ, UI4, UI6, UI7, or UI8

Questions or concerns about the Text Messaging features available on some newer GM infotainment systems.

Text Message Alerts are available on all 2015 models equipped with MyLink, IntelliLink or Cadillac CUE (excluding Sonic, Spark, Spark EV and Trax; Texting for 2015 Escalade/ESV, Sierra 2500HD/3500HD, Silverado Heavy Duty, Suburban, Tahoe and Yukon/Yukon XL models is dependent on having RPO AVF).

Note: Text Message Alerts are also available on select 14MY vehicles: Chevrolet Camaro, Cruze, Cruze Diesel, Equinox, Malibu, SS, Traverse and Volt; Buick Encore, Enclave and Verano; GMC Acadia and Terrain.

Text Message Alerts are offered when the system is paired with a Bluetooth device that supports text messaging. Commands can be initiated using the text message icon (varies by vehicle) on the touch-screen display. When a text message is received on a paired, compatible phone, this system allows the customer to:

• Display the incoming text message on screen when the vehicle is stationary or a passenger is detected (if equipped with Passenger Lockout).
• Listen to the message read aloud over the audio system.
• Choose from a list of pre-defined responses when the vehicle is stationary or in motion (with select vehicle and phones).

Note: This feature is not designed to replicate the text messaging functionality found on your phone. Functionality varies by vehicle, phone make, and model.

In order to use Text Message Alerts, your compatible phone must be paired with the infotainment system. For most devices, you must take an additional step during the pairing process to enable Text Message Alert functionality in the vehicle. This step varies by phone make and model, but generally, you can follow the process below.

iPhone devices

• Pair your iPhone with the system
• On your phone, select settings>notifications>messages. Make sure that “Allow Notifications” and “Show On Lock Screen” are both selected on.
• On your phone, within the Bluetooth SETTINGS menu, select the “i” icon next to your vehicle name in the device list and enable SHOW NOTIFICATIONS
• The feature will be enabled on your next ignition cycle (wait at least 3 minutes after engine shut off)

Note: Your device should remember your notification preferences when it reconnects in the future.

Text Message Alert functionality varies by phone. The following functionality is specific to some iPhone devices:

• Text messages CANNOT be responded to using the radio system for iPhone devices; they can only be received
• Only text messages received during the current drive cycle are accessible using the radio system
• If the user’s phone is currently showing an open text message screen/app, the user may not receive an alert for new messages in the active conversation through the radio system
• iPhone’s have to have iOS6 or later version so that incoming messages can be displayed on the car’s dashboard and/or read aloud by the car’s computerized voice.

Android Devices

• Pair your Android device with the system
• During the pairing process, your phone may ask you to allow the vehicle to access your device’s contacts and M.A.P. (message access profile). You must agree to both in order to use Text Message Alerts

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