23V845 – Seatbelt Pretensioner – 2017-2023 Chevrolet Bolt EV

SEOCONTENT-START

Reference Number: GCUS-3-3099
N232421971 – Safety Recall – Seatbelt Pretensioner Recall 22V930 (N222383791) Not Completed GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6749 URGENT – DISTRIBUTE IMMEDIATELY
Date: December 14, 2023 Subject: N232421971 – Safety Recall
Seatbelt Pretensioner Recall 22V930 (N222383791) Not Completed
Models: 2017-2020 Chevrolet Bolt EV
To: All General Motors Dealers General Motors is releasing Safety Recall N232421971 today. The total number of U.S. vehicles involved is 5,793. Please see the attached bulletin for details. Frequently Asked Questions Document (FAQs)
Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated December 14, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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Reference Number: GCUS-3-3098
N232421970 – Safety Recall – Seatbelt Pretensioner Recall 22V930 (N222383790) Not Completed GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6748 URGENT – DISTRIBUTE IMMEDIATELY
Date: December 14, 2023 Subject: N232421970 – Safety Recall
Seatbelt Pretensioner Recall 22V930 (N222383790) Not Completed
Models: 2020-2023 Chevrolet Bolt EV
To: All General Motors Dealers General Motors is releasing Safety Recall N232421970 today. The total number of U.S. vehicles involved is 1,023. Please see the attached bulletin for details. Frequently Asked Questions Document (FAQs)
Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated December 14, 2023. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-845
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : Submission Date :
General Motors, LLC DEC 14, 2023 NHTSA Recall No. : 23V-845 Manufacturer Recall No. : N232421970 Manufacturer Information :
Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road
MAIL CODE 480-210-2V WARREN MI 48093
Company phone : 586-596-1733
Population :
Number of potentially involved : 6,614 Estimated percentage with defect : 93 %
Vehicle Information : Vehicle 1 : 2017-2023 Chevrolet Bolt EV Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : Warranty service records were used to determine the affected population. Vehicles with recall 22V930 completed by dealerships other than Simpson Chevrolet of Irvine are not affected by this recall. Production Dates : OCT 11, 2016 – OCT 25, 2022
VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect :
Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety may exist in certain 2017 – 2023 model year Chevrolet Bolt EV vehicles that were included in GM recall 22V930. The GM dealership that serviced these vehicles in connection with GM recall 22V930 may not have performed the recall remedy procedure.
FMVSS 1 : NR FMVSS 2 : NR
Description of the Safety Risk : If the recall remedy was not performed, and a crash occurs that causes the
seatbelt pretensioner to deploy, a fire may develop in the area near the B- pillar, which may increase the risk of injury.
Description of the Cause : NR
Identification of Any Warning
that can Occur :
NR Part 573 Safety Recall Report 23V-845 Page 2 Involved Components : Component Name 1 : TENSIONER KIT-F/SEAT BELT ANC PLT
Component Description : Lap Belt Anchor Pretensioner Assembly Component Part Number : 42764694, 42764696 Supplier Identification : Component Manufacturer
Name : NR Address : NR
NR
Country : NR Chronology :
A GM employee submitted this issue to GM’s Speak Up For Safety (SUFS) program on August 29, 2023, following a dealer report that 66 vehicles that received the recall remedy in GM recall 22V930 at Simpson Chevrolet of Irvine were in fact not repaired. GM opened a product investigation on October 10, 2023. GM’s investigation reviewed GM service records and identified additional evidence that Simpson Chevrolet of Irvine may have failed to perform the recall repair in connection with GM recall 22V930. In addition, the GM dealer that identified the 66 vehicles included in the original SUFS report subsequently identified additional vehicles serviced by Simpson Chevrolet that were marked closed in GM’s systems but did not receive the recall repair. GM’s field data analysis found no complaints or incidents associated with this condition. On December 7, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on all 22V930 repairs closed by Simpson Chevrolet of Irvine through December 4, 2023. The information contained in this report was submitted pursuant to 49 CFR §573 Part 573 Safety Recall Report 23V-845
Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Remedy :
Description of Remedy Program : Dealers will inspect left and right front seatbelt pretensioners and, if
necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed.
Pursuant to 577.11, General Motors does not plan to provide notice about reimbursement to owners because owners would not have been aware of the issue prior to this recall. How Remedy Component Differs from Recalled Component : Identify How/When Recall Condition was Corrected in Production : Added metal foil between the carpet and pretensioner, along with the pretensioner thermal cover, prevents ignition of carpet material from pretensioner exhaust.
A design change that adds metal foil between the carpet and pretensioner exhaust was implemented into production on October 25, 2022. Recall Schedule :
Description of Recall Schedule : Dealers will be notified on December 14, 2023. This recall will be
executed under two bulletins, N232421970 and N232421971. Owner notification is estimated to begin on January 29, 2024.
Planned Dealer Notification Date : DEC 14, 2023 – DEC 14, 2023
Planned Owner Notification Date : JAN 29, 2024 – JAN 29, 2024
* NR – Not Reported

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Reference Number: GCUS-3-3102
UPDATE: N232421971 – Safety Recall – Seatbelt Pretensioner Recall 22V930 Not Completed – Population GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6756 URGENT – DISTRIBUTE IMMEDIATELY
Date: December 19, 2023 Subject: UPDATE: N232421971 – Safety Recall
Seatbelt Pretensioner Recall 22V930 (N222383791) Not Completed
Population Expansion Models: 2017-2020 Chevrolet Bolt EV
To: All General Motors Dealers On December 14, 2023, General Motors released Safety Recall N232421971. We are adding VINs to the involved vehicle population. An additional 111 vehicles have been moved to ‘Open’ status in IVH. Please verify a VIN’s involvement in this field action by checking in IVH prior to doing any repairs. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Customer Letter Mailing
The customer letter mailing for the added population will begin in the near future. Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen has been updated. A
Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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Reference Number: GCUS-3-3101
UPDATE: N232421970 – Safety Recall – Seatbelt Pretensioner Recall 22V930 Not Completed – Population GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6755 URGENT – DISTRIBUTE IMMEDIATELY
Date: December 19, 2023 Subject: UPDATE: N232421970 – Safety Recall
Seatbelt Pretensioner Recall 22V930 (N222383790) Not Completed
Population Expansion Models: 2020-2023 Chevrolet Bolt EV
To: All General Motors Dealers On December 14, 2023, General Motors released Safety Recall N232421970. We are adding VINs to the involved vehicle population. An additional 21 vehicles have been moved to ‘Open’ status in IVH. Please verify a VIN’s involvement in this field action by checking in IVH prior to doing any repairs. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Customer Letter Mailing
The customer letter mailing for the added population will begin in the near future. Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen has been updated. A
Stock VIN list is not included as our records show there are no vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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