N232425220 – Incorrect Weld on Rear Seat Belt Anchorage – 2023-2024 Cadillac LYRIQ

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Reference Number: GCUS-3-3078
Stop Delivery Order for Safety Recall N232425220 – Incorrect Weld on Rear Seat Belt Anchorage
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6727
URGENT – DISTRIBUTE IMMEDIATELY
Date: November 22, 2023
Subject: Stop Delivery Order for Safety Recall N232425220
Incorrect Weld on Rear Seat Belt Anchorage
Models: 2023 – 2024 Cadillac LYRIQ
To: All General Motors Dealers
STOP DELIVERY ORDER
Effective immediately, stop the delivery of certain 2023 and 2024 model year Cadillac LYRIQ vehicles in new or used vehicle inventory. General Motors has notified the National Highway Traffic Safety Administration (NHTSA) about a safety recall that involves these vehicles. The GM recall number is N232425220.
It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied.
These vehicles may contain a rear seat belt bracket that was improperly welded to the seat frame by the seat frame supplier. This bracket provides seat belt anchor points for both the rear left and rear center seating positions. A rear seat belt bracket that is not properly welded to the seat frame may not perform as intended in certain crash conditions, increasing the risk of injury. As a precaution, owners should not use the rear seat left and center seating positions until the remedy is performed.
Parts are not currently available, but when parts are available, dealers will replace the rear seat cushion frame.
Customer-owned vehicles: If a customer-owned vehicle comes into the dealership prior to parts being available to remedy this condition, advise the customer to not allow passengers to use the driver rear or center rear seating positions until the rear seat cushion frame has been replaced. Further advise the customer that GM is working to obtain the parts necessary to complete the recall repairs and will send the customer a letter when parts are available.
Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified.
The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this recall. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries.
A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. To identify involved vehicles in dealer used inventory, run an Open VIN Report or Field Action Initiation Report using Field Action Reports-GFAM within the Maxis Dealer Application in GlobalConnect.
Frequently Asked Questions Document (FAQs) Attached to this message you will find a document that addresses the most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “11/22/2023” under Release Date and “Incomplete – Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs.
We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004
Part 573 Safety Recall Report 23V-785
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : General Motors, LLC
Submission Date : NOV 22, 2023
NHTSA Recall No. : 23V-785
Manufacturer Recall No. : N232425220
Manufacturer Information :
Manufacturer Name : General Motors, LLC
Address : 29427 Louis Chevrolet Road
MAIL CODE 480-210-2V WARREN MI
48093
Company phone : 586-596-1733
Population :
Number of potentially involved : 43
Estimated percentage with defect : 100 %
Vehicle Information :
Vehicle 1 : 2023-2024 Cadillac LYRIQ
Vehicle Type :
Body Style :
Power Train : NR
Descriptive Information : GM manufacturing records and part trace data were used to identify vehicles built
with suspect parts.
Production Dates : MAR 14, 2023 – JUL 22, 2023
VIN Range 1 : Begin : NR End : NR Not sequential
Description of Defect :
Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety
exists in certain 2023 – 2024 model year Cadillac LYRIQ vehicles. These
vehicles may contain a rear seat belt bracket that was improperly welded to
the seat frame by the seat frame supplier. This bracket provides seat belt
anchor points for both the rear left and rear center seating positions.
FMVSS 1 : NR
FMVSS 2 : NR
Description of the Safety Risk : A rear seat belt bracket that is not properly welded to the seat frame may not
perform as intended in certain crash conditions, increasing the risk of injury.
As a precaution, owners should not use the rear seat left and center seating
positions until the remedy is performed.
Description of the Cause : The seat buckle bracket may not have been properly aligned during the
welding process at the seat supplier, potentially resulting in an improper weld.
Identification of Any Warning
that can Occur :
NR
Part 573 Safety Recall Report 23V-785 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Involved Components :
Component Name 1 : FRAME ASM-R/SEAT CUSH SI
Component Description : Rear Seat Cushion Assembly
Component Part Number : 86797328
Supplier Identification :
Component Manufacturer
Name : Yanfeng Seating Mexico S.A. de C.V.
Address : Av. Tecnologico No 2255
Cienaga de Flores, Nuevo Leon, Cienaga de Flores Foreign States 65550
Country : Mexico
Chronology :
On September 25, 2023, a GM seat engineer submitted a report to GM’s Speak Up for Safety (SUFS) program
after a rear seat belt bracket separated from the rear seat frame during testing for a future product that uses
the same seat frame as the 2023 – 2024 model year Cadillac LYRIQ. GM opened a product investigation on
October 3, 2023. GM’s investigation determined that suspect seat frames were produced by the supplier
during one shift on January 27, 2023. CAE analysis confirmed that seat frames with an improper weld may not
perform as intended under certain load conditions. GM is not aware of accidents or injuries associated with
this condition. On November 16, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a
safety recall.
Description of Remedy :
Description of Remedy Program : Dealers will replace the rear seat cushion frame.
Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under
warranty, so reimbursement is not offered.
How Remedy Component Differs
from Recalled Component :
Replacement seat frames have correctly welded seat belt brackets.
Identify How/When Recall Condition
was Corrected in Production :
Containment efforts were initiated on September 26, 2023, at GM’s
assembly plant and at the seat supplier.
Recall Schedule :
Part 573 Safety Recall Report 23V-785 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Description of Recall Schedule : Dealers will be notified on November 22, 2023. Owner notification is
estimated to begin on January 8, 2024.
Planned Dealer Notification Date : NOV 22, 2023 – NOV 22, 2023
Planned Owner Notification Date : JAN 08, 2024 – JAN 08, 2024
* NR – Not Reported

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Reference Number: GCUS-3-3088
N232425220 – Safety Recall – Incorrect Weld on Rear Seat Belt Anchorage – Application for Used Vehic
GM CUSTOMER CARE AND AFTERSALES
DCS6737
URGENT – DISTRIBUTE IMMEDIATELY
Date: December 7, 2023
Subject: N232425220 – Safety Recall – Incorrect Weld on Rear Seat Belt Anchorage
Application for Used Vehicle Working Capital Assistance Program (WCAP)
Models: 2023 – 2024 Cadillac LYRIQ
To: All General Motors Dealers
On November 22, 2023, GM sent to all GM dealers GlobalConnect Message GCUS-3-3078 regarding safety recall N232425220.
The required repair to complete this recall is not yet available. Until further instructions are received, the involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and cannot be delivered to customers, dealer-traded, released to auction, used for demonstration purposes or put to any other use.
This message is to inform dealers who have involved vehicles in their inventory that they can now apply for the used vehicle Working Capital Assistance Program (“WCAP”) for safety recall N232425220.
Before proceeding with the application process described below, dealers must verify vehicle eligibility based on the program terms and guidelines that were provided in GM GlobalConnect Message GCUS-9-14456 dated March 29, 2023. Applications submitted on ineligible vehicles are subject to chargeback of any incentives paid to the dealer under the WCAP. Because compensation and tracking requires visibility into dealers’ inventory, dealers must also have agreed to a Dealer Data Share agreement with GM in order to receive any compensation under this program.
To apply for the WCAP for safety recall N232425220, dealers must access the GM Global Warranty Management (GWM) system and submit a “ZSET” warranty transaction using the labor code provided below for each eligible vehicle. This zero dollar special transaction type is the dealer’s application for compensation and constitutes a representation from the dealer that the vehicle is eligible for WCAP assistance.
Note: Acceptance of the warranty transaction does not ensure vehicle eligibility or guarantee the provision of any assistance as defined by program terms and guidelines.
Labor Code
Description
Labor Time
Trans Code
9800120
Working Capital Assistance for Safety Recall N232425220
N/A
ZSET
To be eligible for the WCAP, a vehicle must be in dealer inventory at the time the related field action bulletin is released. If a vehicle has been delivered, wholesaled or otherwise disposed of prior to release of the bulletin, the vehicle is not eligible for assistance. Additionally, recalled vehicles taken in on trade may be eligible for assistance if the dealer immediately reports the vehicle in used vehicle inventory via its Dealer Management System (DMS) and makes application through the GWM system.
To ensure that GM is receiving daily inventory information, which is necessary to process payments and make eligibility determinations under the WCAP, the dealer’s vehicles must be properly identified in the dealership’s DMS. A daily feed of this information is provided to GM through the Dealer Data Share (DDS) agreement.
Beginning with the 1st quarter of 2019, all WCAP payments will be facilitated through the Global Warranty Management (GWM) system. For each eligible vehicle, a qualifying dealer will submit for WCAP vehicle enrollment with a “ZSET” transaction type and for reimbursement with a “ZFAT” transaction type both through the GWM system. If approved, a WCAP credit for that vehicle will be issued through the GWM system similar to any other warranty credit. WCAP submission instructions and the required labor code will also be provided in the appropriate field action bulletin. Each WCAP transaction being credited will be clearly identified on the dealer’s daily credit memo.
In order to receive payment, a dealer must have timely reported the vehicle in used vehicle inventory, retained the vehicle until the related field action bulletin is released, and properly applied for the WCAP payment. The vehicle must also be otherwise eligible under WCAP rules and guidelines.
GM reserves the right to amend, modify, terminate, or cancel this program at any time in its sole discretion.
END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES

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