N232403240 Child Seat Anchor Interference – 2020-2023 Chevrolet Equinox & GMC Terrain

May 11, 2023 NHTSA CAMPAIGN NUMBER: 23V339000

Child Seat Anchors May Not Function/FMVSS 225

The inability to install a child seat with the LATCH anchorage bars could result in an unsecured child seat, increasing the risk of injury in a crash.

 

NHTSA Campaign Number: 23V339000

Manufacturer General MotorseBay logo, LLC

Components CHILD SEAT

Potential Number of Units Affected 668,187

 

Summary

General MotorseBay logo, LLC (GM) is recalling certain 2020-2023 ChevroleteBay logo Equinox and GMC Terrain vehicles. The four rear-seat lower child seat LATCH anchorage bars may have excessive powder coating, which could prevent a child seat from being installed with the anchorage bars. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

 

Remedy

Owners are advised to install child seats using the vehicle’s rear seat belts until the remedy is complete. Dealers will inspect the latch anchorage bars, and remove and replace the finish, as necessary, free of charge. Owner notification letters are expected to be mailed June 26, 2023. Owners may contact ChevroleteBay logo customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N232403240.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General MotorseBay logo has decided that certain 2020 – 2023 model year ChevroleteBay logo Equinox and GMC Terrain vehicles may not conform to S9.1.1(a) of Federal/Canada Motor Vehicle Safety Standard (FMVSS) No. 225, “Child restraint anchorage systems.”, (CMVSS) No. 210.2, “Lower Universal Anchorage Systems for Restraint Systems and Booster Seats”. One or more of the four rear seat lower child seat LATCH anchorage bars may have been finished with excessive powder coating, which could cause portions of the bar to exceed FMVSS 225’s 6 mm ± 0.1 mm diameter requirement. Excessive powder coating could, in rare cases, prevent the installation of a child seat using the LATCH anchorage bars. Should this occur, owners should install child seats in the subject vehicles using the vehicle’s rear seat belts, in accordance with the vehicle owner’s manual and child-seat manufacturer’s installation instructions, until the recall repair is performed.

 

Correction

Dealers will inspect and, if necessary, remove and replace the finish on rear seat lower child seat LATCH anchorage bars.

 

Parts

QuantityPart NamePart No.
13M Single Step Primer3M 08681 Or Equivalent

 


Frequently Asked Questions (FAQs) for NonCompliance Recall N232403240
Child Seat Anchor Interference

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the NonCompliance Recall identified above.

 

Q1) Which vehicles are involved?

Certain 2020-2023 model year ChevroleteBay logo Equinox and GMC Terrain vehicles

 

Q2) What is the issue or condition?

Certain vehicles may not conform to S9.1.1(a) of Federal Motor Vehicle Safety Standard (FMVSS) No. 225, “Child restraint anchorage systems.”, (CMVSS) No. 210.2, “Lower Universal Anchorage Systems for Restraint Systems and Booster Seats”.  One or more of the four rear seat lower child seat LATCH anchorage bars may have been finished with excessive powder coating, which could cause portions of the bar to exceed FMVSS 225’s 6 mm ± 0.1 mm diameter requirement.

 

Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?

None

 

Q4) What is the remedy/repair?

Dealers will inspect and, if necessary, remove and replace the finish on rear seat lower child seat LATCH anchorage bars.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

Excessive powder coating could, in rare cases, prevent the installation of a child seat using the LATCH anchorage bars.  Should this occur, owners should install child seats in the subject vehicles using the vehicle’s rear seat belts, in accordance with the vehicle owner’s manual and child-seat manufacturer’s installation instructions, until the recall repair is performed.  If child seats are not properly installed, there is increased risk of injury in a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General MotorseBay logo, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation? 

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

On March 13, 2023, Transport Canada notified GM Canada that a 2022 model year GMC Terrain failed CMVSS 210.2(3)(b) compliance testing. The vehicle was observed to have lower LATCH child seat anchorages with diameters of 6.34mm and 6.41mm, which exceeded the regulation’s 6 mm ± 0.1 mm diameter requirement. On March 14, 2023, GM opened a product investigation.

GM’s investigation determined that GM’s supplier periodically used a coating provider whose process controls were inadequate to monitor variation in the finish applied to the LATCH anchorage bars. On April 28, 2023, GM completed a survey on 72 GM employee-owned vehicles, which identified 56 non-conforming parts. GM is not aware of any warranty claims or field complaints associated with this condition.

On May 4, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a noncompliance recall.

 


8 Affected Products

Vehicles

MAKEMODELYEAR
CHEVROLETeBay logoEQUINOX2020-2023
GMCTERRAIN2020-2023

 


12 Associated Documents

Remedy Instructions and TSB

RCRIT-23V339-0336.pdf 947.873KB

 


Noncompliance Notice 573 Report

RCLRPT-23V339-6224.PDF 214.473KB

 


Recall Acknowledgement

RCAK-23V339-3783.pdf 645.696KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N232403240 – Noncompliance Recall Child Seat Anchor Interference

RCMN-23V339-7105.pdf 133.851KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N232403240 Child Seat Anchor Interference

RMISC-23V339-2284.pdf 103.873KB

 


Manufacturer Notices(to Dealers,etc – Dealer Message re REVISION: N232403240-01 – Noncompliance Recall Child Seat Anchor Interference Revised Condition Statement, Part Information

RCMN-23V339-0607.pdf 154.705KB

 


Remedy Instructions and TSB

RCRIT-23V339-8676.pdf 949.695KB

 


Recall 573 Report – 5/17/23

RCLRPT-23V339-5773.PDF 214.488KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N232403240 Child Seat Anchor Interference

RMISC-23V339-0113.pdf 104.118KB

 


Remedy Instructions and TSB

RCRIT-23V339-7877.pdf 968.968KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N232403240-02 – Noncompliance Recall Child Seat Anchor Interference

RCMN-23V339-5412.pdf 156.833KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N232403240 Child Seat Anchor Interference

RMISC-23V339-9081.pdf 104.118KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V339&docType=RCL

 


 

Bestseller No. 1
Safety 1st Ellaris 3-in-1 Convertible Car Seat, Slim Fit Design, Rear & Forward-Facing, 5-Position Headrest, Travel-Friendly with Machine-Washable Seat Pad, Smokey Haze
  • MADE TO BE WITH YOU FOR YEARS The Safety 1st Ellaris Convertible Car Seat is a 3 in 1 car seat that adapts to your growing little one with 3 modes of use, making Ellaris car seats a key piece of your family for years to come
  • 3 WAYS TO USE The Safety 1st Ellaris Convertible Car Seat offers extended use as a rear facing car seat with Rear-Facing Infant (5–30 lbs.) and Rear-Facing Toddler (30–40 lbs.), and as a forward facing car seat (30–65 lbs.)
  • COMFORT AND FLEXIBILITY This convertible slim car seat has a slim design for more space, and its easily adjustable 5-position headrest and harness provide a comfortable ride as your little one grows
  • FEDERAL SAFETY AND SIDE IMPACT STANDARDS This convertible car seat was engineered and tested to meet or exceed federal safety standards. It also meets the federal Side Impact standard
  • ADDITIONAL FEATURES YOU’LL LOVE Baby car seat with machine-washable and dryer-safe seat pad; 2 removable, dishwasher-safe cup holders; Hook-style LATCH for easy installation; Airplane ready, compact design for travel from the airport to the flight
Bestseller No. 2
Graco® Tranzitions 3-in-1 Harness Booster Car Seat, Forward Facing Car Seat, Highback, to Backless Booster, Proof
  • 3-in-1 harness booster helps protect your child, from toddler to youth
  • Grows with your child from forward-facing harness (26.5-65 lb) to highback booster (40-100 lb*) to backless booster (40-100 lb) *To continue to meet industry standards, we have increased the weight minimum from 30 to 40 lb
  • No-Rethread Simply Safe Adjust Harness System allows the headrest and harness to adjust together in one motion
  • Lightweight, portable seat is ideal for busy, active parents
  • One-hand, 9-position adjustable headrest grows with your child
Bestseller No. 3
Safety 1st Grow and Go All-in-One Convertible Car Seat, Rear Facing, 5-40 lbs, Forward Facing (30–65 lbs), High Back Booster Seat 40-100 pounds, Alaskan Blue
  • GROW WITH ME CAR SEAT Safety 1st Grow and Go All-in-One Convertible Car Seat, a 3 in 1 car seat for use through 3 stages: rear-facing (5–40 lbs., 19"–40"), forward-facing (30–65 lbs., 34.4"–49"), belt-positioning booster seat (40–100 lbs., 43.4"–52")
  • GETTING A GOOD FIT IS QUICK AND EASY The Grow and Go All-in-One Convertible Car Seat is an all in one car seat with QuickFit harness that simplifies harness and headrest adjustments, making it quick and easy to get in and out of the car seat
  • SIMPLE TO CLEAN This slim fit car seat has a washer-and-dryer-safe seat pad with snaps that make it easy to take off from the carseat, along with 2 dishwasher-safe cupholders for fuss-free cleaning
  • ADDITIONAL FEATURES YOU’LL LOVE This baby car seat includes removable grow-with-me baby pillows, helping provide a snug fit in the car back seat, plus 3-position recline for just the right fit
  • IMPORTANT INFORMATION Engineered and tested to meet or exceed federal safety standards. Meets federal Side Impact standard. Actual fit may vary. Not all children will comfortably fit in the seat for the full weight and height ranges listed
Bestseller No. 4
Graco® SnugRide Lite LX Infant Car Seat, Lightweight Rear-Facing Seat for Babies 4–30 lb, 4-Position Adjustable Base, LATCH Installation & ProtectPlus Engineered, Studio
  • Infant car seat helps protect rear-facing infants 4-30 lb and up to 32"
  • Lightweight infant car seat weighs only 7.2 lb, making it easy to carry baby from car to stroller
  • 4-position adjustable base helps ensure an accurate install and helps keep baby comfortable as he or she grows
  • Easy-to-read level indicator helps eliminate installation guesswork from the installation process, so you can feel confident it’s installed correctly
  • Graco ProtectPlus Engineered: a combination of the most rigorous crash tests that helps protect your child in frontal, side, rear & rollover crashes; additional testing based on the New Car Assessment Program and for extreme car interior temperatures
Bestseller No. 5
Graco® TriRide 3-in-1 Reclining Car Seat, Kipling - Rear & Forward Facing Car Seat, Highback Booster, Adjustable Headrest
  • 3-in-1 car seat grows with your child from rear-facing harness (5-40 lb) to forward-facing harness (26.5-65 lb) to highback booster (40-100 lb)
  • Graco ProtectPlus Engineered: a combination of the most rigorous crash tests that help to protect your child in frontal, side, rear & rollover crashes
  • No-Rethread Simply Safe Adjust Harness System allows the headrest and harness to adjust together in one motion
  • Choose the perfect headrest height from 10 positions to get the safest fit for your growing child
  • 6-position recline keeps your child comfy and helps for a better installation

Last update on 2026-05-27 / Affiliate links / Images from Amazon Product Advertising API


 

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...