N222383790 Seatbelt Pretensioner Fire – 2020-2023 Chevrolet Bolt EV

December 15, 2022 NHTSA CAMPAIGN NUMBER: 22V930000

Fire Risk after Seat Belt Pretensioner Deployment

A vehicle fire can increase the risk of injury.

 

NHTSA Campaign Number: 22V930

Manufacturer General MotorseBay logo, LLC

Components STRUCTURE, SEAT BELTS

Potential Number of Units Affected 111,242

 

Summary

General MotorseBay logo, LLC (GM) is recalling certain 2017-2023 ChevroleteBay logo Bolt EV vehicles. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

 

Remedy

Dealers will install metal foil at the carpet near the pretensioner exhaust, and install a pretensioner cover as necessary, free of charge. Letters informing owners of the safety risk were mailed January 23, 2023. Owner notification letters were mailed January 23, 2023. Owners may contact ChevroleteBay logo customer service at 1-800-222-1020. GM’s number for this recall is N222383790.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General MotorseBay logo has decided that a defect which relates to motor vehicle safety exists in certain 2020 – 2023 model year ChevroleteBay logo Bolt EV vehicles. In certain crashes that cause the front seatbelt pretensioners to deploy, the exhaust from the deployed pretensioner may ignite fibers in the floor carpet near the B-pillar. Following a crash that causes the seatbelt pretensioner to deploy, a fire may develop in the area near the B-pillar, which may increase the risk of injury.

 

Correction

Dealers will install metal foil at the carpet near the pretensioner exhaust.

 

Parts

Locally sourced foil tape is required for this repair.

 

 


Frequently Asked Questions (FAQs) for Safety Recall N222383790
Seatbelt Pretensioner Fire

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

Certain 2020-2023 model year ChevroleteBay logo Bolt EV

 

Q2) What is the issue or condition?

In certain crashes that cause the front seatbelt pretensioners to deploy, the exhaust from the deployed pretensioner may ignite fibers in the floor carpet near the B-pillar.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None

 

Q4) What is the remedy/repair?

Dealers will install metal foil at the carpet near the pretensioner exhaust.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

Following a crash that causes the seatbelt pretensioner to deploy, a fire may develop in the area near the B-pillar, which may increase the risk of injury.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.  

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General MotorseBay logo, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

This issue was submitted to GM’s Speak Up For Safety (SUFS) program on September 15, 2022, following a report of a 2018 model year ChevroleteBay logo Bolt EV in Korea that experienced a fire appearing to have originated in the right-side lower B-pillar area. GM opened an investigation on October 24, 2022.

GM’s investigation identified a total of three potentially relevant field incidents in the subject vehicles involving exhaust from a deployed pretensioner igniting carpet fibers near the B-pillar. GM received notice of these claims on May 26, 2021, August 29, 2022, and October 17, 2022. On December 8, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

 


7 Affected Products

Vehicle

MAKEMODELYEAR
CHEVROLETeBay logoBOLT EV2017-2023

 


22 Associated Documents

Remedy Instructions and TSB

RCRIT-22V930-8027.pdf 998.867KB

 


Recall Acknowledgement

RCAK-22V930-1417.pdf 645.257KB

 


Defect Notice 573 Report

RCLRPT-22V930-3401.PDF 214.023KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222383790 – Safety Recall Seatbelt Pretensioner Fire

RCMN-22V930-8883.pdf 11.624KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222383791 Seatbelt Pretensioner Fire

RMISC-22V930-6158.pdf 98.831KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222383790 Seatbelt Pretensioner Fire

RMISC-22V930-1259.pdf 98.622KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order for Upcoming Safety Recall N222383791 Seatbelt Pretensioner Fire

RCMN-22V930-9017.pdf 64.643KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222383791 – Safety Recall Seatbelt Pretensioner Fire Application for Used Vehicle Working Capital Assistance Program (WCAP)

RCMN-22V930-3766.pdf 106.689KB

 


Remedy Instructions and TSB

RCRIT-22V930-9322.pdf 958.947KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222383790-01 – Safety Recall Seatbelt Pretensioner Fire Customer Letter Added

RCMN-22V930-9418.pdf 54.487KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222383790 Seatbelt Pretensioner Fire

RMISC-22V930-2568.pdf 98.622KB

 


ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V930-5218.pdf 132.077KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V930-2357.pdf 81.456KB

 


Recall 573 Report – 2/16/23

RCLRPT-22V930-7353.PDF 214.02KB

 


Remedy Instructions and TSB

RCRIT-22V930-5718.pdf 1510.393KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222383791 – Safety Recall Seatbelt Pretensioner Fire

RCMN-22V930-6218.pdf 12.535KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222383791 Seatbelt Pretensioner Fire

RMISC-22V930-6085.pdf 98.73KB

 


Recall Quarterly Report #1, 2023-1

RCLQRT-22V930-2281.PDF 211.153KB

 


Remedy Instructions and TSB

RCRIT-22V930-5794.pdf 1414.806KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222383791-01 – Safety Recall Seatbelt Pretensioner Fire Revised Correction Statement

RCMN-22V930-4719.pdf 160.441KB

 


Recall Quarterly Report #2, 2023-2

RCLQRT-22V930-3285.PDF 211.26KB

 


Recall Quarterly Report #3, 2023-3

RCLQRT-22V930-9334.PDF 211.487KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V930&docType=RCL

 


 

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