N222388911 Passenger Air Bag May Deploy with Child in Seat – 2023 Chevrolet Equinox & GMC Terrain

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-929 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : DEC 15, 2022 NHTSA Recall No. : 22V-929 Manufacturer Recall No. : N222388911 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 9 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Chevrolet Equinox Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records, supplier calibration data, and part trace data were used to determine the affected population. This recall only affects vehicles equipped with ventilated front passenger seats (RPO KU3), available only on the Premier trim line. Vehicles equipped with other passenger seats are not affected by this recall. Vehicles produced with seats from outside of the supplier’s suspect window and vehicles addressed prior to shipment from GM’s assembly plant are not included in this recall. There are 4 Chevrolet Equinox vehicles involved in this recall. Production Dates : OCT 22, 2022 – OCT 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-929 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records, supplier calibration data, and part trace data were used to determine the affected population. This recall only affects vehicles equipped with ventilated front passenger seats (RPO KU3), available only on the Denali trim line. Vehicles equipped with other passenger seats are not affected by this recall. Vehicles produced with seats from outside of the supplier’s suspect window and vehicles addressed prior to shipment from GM’s assembly plant are not included in this recall. There are 5 GMC Terrain vehicles involved in this recall. Production Dates : OCT 22, 2022 – OCT 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Description of the Cause : The seat-vent assembly supplier shipped the assemblies without the foam spacers installed. Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-929 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : MAT ASM-F/SEAT VENT FAN Component Description : Front Passenger Seat Vent Assembly Component Part Number : 84382695 Supplier Identification : Component Manufacturer Name : Lear Corporation Address : Avenida Prolongacion, Arrollos 105 San Luis Potosi Foreign States 78395 Country : Mexico Chronology : GM opened a formal investigation on November 4, 2022 after GM’s “tier 1” seat assembly supplier notified GM that the supplier had discovered ventilated passenger seats with spacer foam missing in the seat vent assembly, and that seats without these spacers may have been shipped to GM’s assembly plant. GM’s investigator met with both the seat supplier and the “tier 2” seat-vent supplier, as well as GM technical experts, to evaluate whether suspect seats had been shipped to GM, and the potential effect of missing spacers on performance of the front-passenger-airbag Occupant Classification System. Based on this analysis, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on December 8, 2022. GM is not aware of any field incidents related to this condition. Description of Remedy : Description of Remedy Program : Dealers will replace the passenger presence system which includes the ventilation assembly. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Replacement systems have ventilation assemblies that include the foam spacers. Identify How/When Recall Condition was Corrected in Production : On discovery, GM’s supplier initiated containment efforts on October 21, 2022. As of November 8, 2022, GM production and supply chain had been contained. GM’s tier 1 supplier revised their process to inspect for the foam on October 26, 2022. The tier 2 supplier instituted a vision detection system on November 11, 2022 Part 573 Safety Recall Report 22V-929 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on December 15, 2022. Owner notification is estimated to begin on January 30, 2023. Planned Dealer Notification Date : DEC 15, 2022 – DEC 15, 2022 Planned Owner Notification Date : JAN 30, 2023 – JAN 30, 2023 * NR – Not Reported

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6372 URGENT – DISTRIBUTE IMMEDIATELY Date: December 15, 2022 Subject: Update on Stop Delivery Order for Upcoming Safety Recall N222388910 Passenger Occupant Sensing VINs Moved to new Safety Recall N222388911 Models: 2023 Chevrolet Equinox 2023 GMC Terrain To: All General Motors Dealers STOP DELIVERY ORDER As previously communicated on December 9, 2022, via GlobalConnect Message GCUS-3-2724, certain 2023 model year Chevrolet Equinox and GMC Terrain vehicles in new or used vehicle inventory were placed on stop delivery. This communication is to inform dealers that the VINs previously included in Stop Delivery N222388910 have been moved to new Safety Recall N222388911. All VINs will remain in “Incomplete. Remedy Not Available” status. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Parts are not currently available, but when parts are available, dealers will replace the passenger presence system which includes the ventilation assembly. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this upcoming recall on December 15, 2022. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. To identify involved vehicles in dealer used inventory, run an Open VIN Report or Field Action Initiation Report using Field Action Reports-GFAM within the Maxis Dealer Application in GlobalConnect. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “12/15/2022” under Release Date and “Incomplete. Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6363 URGENT – DISTRIBUTE IMMEDIATELY Date: December 9, 2022 Subject: Stop Delivery Order: GM Reference Number N222388910 Models: 2023 Chevrolet Equinox 2023 GMC Terrain To: All General Motors Dealers STOP DELIVERY ORDER Effective immediately, stop the delivery of certain 2023 model year Chevrolet Equinox and GMC Terrain vehicles which are in the attached VIN file and in new vehicle inventory. GM has made a safety recall decision that impacts these vehicles. The GM reference number is N222388910. GM will provide dealers with additional information in the coming days. The subject vehicles cannot be delivered or sold until further notice. Until further instructions are received, new vehicles subject to this stop delivery order must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will be updated as “Stop Delivery – Await Communication” and Status as “Incomplete, Remedy Not Available” on December 9, 2022. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. This means the required repair is not yet available and dealers should not attempt to perform any repairs. A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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Product Safety Recall N222388911 Passenger Occupant Sensing Copyright 2023 General Motors. All Rights Reserved. Page 1 of 5 Release Date: January 2023 Revision: 01 Revision Description: An additional column has been added to the parts table to clarify the correct part number to order. Please discard all previous copies of bulletin N222388911. Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicles involved in this recall were placed on stop delivery December 09, 2022. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Make Model Model Year RPO Description From To Chevrolet Equinox 2023 2023 KU3 VENTILATED SEAT PASS-FRONT GMC Terrain Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Correction Dealers will replace the passenger presence system which includes the ventilation assembly. Parts Quantity Part Name Part Number Displayed in EPC Part Number To Be Ordered 1 MODULE KIT, AIRBAG FRT PASS PRESENCE 84877097 86775918 1 MODULE KIT, AIRBAG FRT PASS PRESENCE 84877099 86775919 Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which module kit to order. Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9106576 Replace Airbag Front Passenger Presence Module 1.5 ZFAT N/A 9106583 Floor Plan Reimbursement – NEW INVENTORY ONLY N/A * Note: To avoid having to “H” route the floor plan transaction for approval, it must be submitted prior to the repair transaction. Floor Plan Reimbursement – NEW INVENTORY ONLY * USA & Canada Only – For vehicles eligible for floor plan reimbursement, the amount should be submitted in Net Item/Miscellaneous. This amount should represent the product of the vehicle’s average daily interest rate (see table below) multiplied by the actual number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop delivery message (December 09, 2022) to the date the repair is completed, and the vehicle is ready for sale (not to exceed 33 days). Product Safety Recall N222388911 Passenger Occupant Sensing Page 2 of 5 Vehicle Floor Plan Reimbursement Amount USA Canada 2023 Chevrolet Equinox $6.99 N/A 2023 GMC Terrain $8.21 $7.76 Service Procedure 1. Remove and discard the airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI. 2. Install the new airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI. Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions) It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time. Dealer Responsibility – All All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle. Dealer Reports – For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states. Product Safety Recall N222388911 Passenger Occupant Sensing Page 3 of 5 Courtesy Transportation – For USA & Canada Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation program details. Customer Notification USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Product Safety Recall N222388911 Passenger Occupant Sensing Page 4 of 5 IMPORTANT SAFETY RECALL January 2023 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222388911. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. What will we do? Your GM dealer will replace the passenger seat cushion assembly. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour and 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V929. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Product Safety Recall N222388911 Passenger Occupant Sensing Page 5 of 5 Regina A. Carto Vice President Global Product Safety and Systems GM Recall: N222388911

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IMPORTANT SAFETY RECALL January 2023 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222388911. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. What will we do? Your GM dealer will replace the passenger seat cushion assembly. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour and 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V929. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina A. Carto Vice President Global Product Safety and Systems GM Recall: N222388911

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6401 URGENT – DISTRIBUTE IMMEDIATELY Date: January 10, 2023 Subject: REVISION: N222388911-01 – Safety Recall Passenger Occupant Sensing **IMPORTANT PARTS UPDATE** Models: 2023 Chevrolet Equinox 2023 GMC Terrain Equipped with VENTILATED SEAT PASS-FRONT (RPO KU3) To: All General Motors Dealers Engineering has brought to our attention that the part numbers listed in bulletin N222388911 will not display correctly in the Electronic Parts Catalog (EPC) when searching by VIN. These part numbers have not yet updated in the EPC. An additional column has been added to the parts table to clarify the correct part number to order. Please discard all previous copies of bulletin N222388911. Please ensure that any parts ordered or installed are for the specific VIN being repaired. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6396 URGENT – DISTRIBUTE IMMEDIATELY Date: January 9, 2023 Subject: N222388911 – Safety Recall Passenger Occupant Sensing Models: 2023 Chevrolet Equinox 2023 GMC Terrain Equipped with VENTILATED SEAT PASS-FRONT (RPO KU3) To: All General Motors Dealers General Motors is releasing Safety Recall N222388911 today. The total number of U.S. vehicles involved is approximately 9. Please see the attached bulletin for details. Vehicles involved in this recall were placed on stop delivery December 09, 2022. Once the service procedure contained in the bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Customer Letter Mailing The customer letter mailing will begin on January 23, 2023 Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 9, 2023. A list of vehicles in dealer inventory is attached to this message. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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