Equipment Safety Recall N222359640 Tonneau Cover Retention – 2019-2022 Chevrolet Silverado & GMC Sierra

SEOCONTENT-START

Equipment Safety Recall
N222359640 Tonneau Cover Retention
Copyright 2022 General Motors. All Rights Reserved. Page 1 of 28
Release Date:
April 2022
Revision:
01
Revision Description:
This bulletin has been revised to include the customer letter. Please disregard all previous copies of N222359640.
Attention:
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. This recall involves tri-fold tonneau covers (“subject tonneau covers”) sold by GM as over-the-counter as a dealer accessory. Please see the “Dealer Notification Instructions” section of this bulletin for details.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
Dealer Notification Instructions. Because this equipment recall involves equipment/parts also sold over-the-counter, dealers are REQUIRED search their sales records for over-the-counter sales and provide the recall notice to the purchaser. For recalled equipment sold as a dealer-installed option at the time of vehicle purchase; these VINs will be available on the Investigate Vehicle History (IVH) screen in GM Global Warranty Management (GWM) system and GM will contact these customers.
Dealers are REQUIRED to search your part-sales records for over-the-counter sales of the recalled equipment (Hard: 84060327, 84060328, 84228325, 84362613, 84679033, 84679034, 84679035, 84679036; Soft: 84060329, 84060330, 84060331, 84060332, 84228326, 84228327, 84625347, 84625348, 84625349, 84625350, 84625351, 84625352) and send the owner of record the recall notice attached to this bulletin by first-class mail. If the purchaser is a body shop, independent repair shop, or other third-party automotive repair or distribution business, dealers are to contact the entity, obtain the owner’s name and address, and send the owner a copy of the letter.
For US dealers only: For dealers with involved vehicles that can be identified by VIN, a listing with the involved vehicles containing the complete VIN, customer name, and address information has been prepared and will be provided to US dealers through GM GlobalConnect Maxis Field Action Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Only use this report to conduct the recall-related notifications specified in this bulletin and required by law.
Make
Model
Model Year
RPO
Description
From
To
Chevrolet
Silverado 1500 LTD
2019
2019
Silverado 1500 (New Model)
2019
2019
Excludes CarbonPro Trim
Silverado 1500
2020
2021
Silverado 1500 LTD (RPO J21, 12th VIN Digit = 4 or less)
2022
2022
Silverado 2500/3500
2020
2022
GMC
Sierra 1500 LTD
2019
2019
Sierra 1500 (New Model)
2019
2019
Sierra 1500
2020
2021
Sierra 1500 Limited (RPO J21, 12th VIN Digit = 4 or less)
2022
2022
Sierra 2500/3500
2020
2022
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
Page 2 of 28
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain tri-fold tonneau covers that may have been sold as over-the-counter accessories for 2019 – 2022 model year Chevrolet Silverado and GMC Sierra trucks. The tonneau cover may become loose and could detach from the pickup bed while driving. This is an expansion of NHTSA Equipment Recalls 19E066 (N192261860) and 20E024 (N192285070) (Transport Canada 2019-494 and 2020-165). The hard tri-fold tonneau cover’s attachment system may not sufficiently secure the tonneau cover to the truck bed rails if the attachment system is damaged or improperly installed. The soft tri-fold may become loose and detach from the vehicle if not correctly installed according to the instructions provided with the vehicle in an owner’s manual insert. If the tonneau cover is improperly installed, owners may notice noise coming from the cover, damage to cover attachments, or cover movement against the truck’s bed rails. If the tonneau cover detaches from a moving vehicle and falls into a roadway, it may increase the risk of a crash.
Correction
Dealers will inspect the tonneau cover on the vehicle. If the tonneau is the recalled hard tri-fold tonneau, the dealer will replace the tonneau rails and clamps, and add a tether to prevent the tonneau from detaching onto the roadway even if improperly installed. If the tonneau is the recalled soft tri-fold tonneau, the dealer will provide the owner with improved instructions and additional labeling on the tonneau cover to facilitate proper installation, and a tether kit to retain the cover if it should be improperly installed.
Parts
Use with Soft Tonneau Cover
Quantity
Part Name
Part No.
1
ATTACHMENT KIT – P/U BOX R/TOP
84867830
Use with Hard Tonneau Cover
Quantity
Part Name
Part No.
1
CLAMP KIT-P/U BOX CVR SHORT BOX
84962250
1
CLAMP KIT-P/U BOX CVR STANDARD BOX
84962251
1
*ATTACHMENT KIT-P/U BOX REAR TOP
84767027
* Only required if recall N192217500 has not been performed.
Open Dealer Ordering (no restriction)
Parts required to complete this recall are to be obtained from General Motors Customer Care and Aftersales (GMCC&A). Please refer to your “involved vehicles listing” before ordering parts. Normal orders should be placed on a DRO = Daily Replenishment Order. In an emergency situation, parts should be ordered on a CSO = Customer Special Order. A quantity limiter may be in effect.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Use with Soft Tonneau Cover
Labor Operation
Description
Labor Time
Trans. Type
Net Item
9106221
Inspect Only – No Further Action Required
0.2
ZFAT
N/A
9106222
Install Pick Up Box Rear Top Attachment Kit (Soft Tonneau Cover Only, Includes Inspection)
0.3
N/A
9106223
Customer Reimbursement Approved
– For USA and Canada dealers only
–
N/A
*
9106224
Customer Reimbursement Denied – For USA dealers only
N/A
**
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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Use with Hard Tonneau Cover
Labor
Operation Description
Labor
Time
Trans.
Type
Net
Item
9106225 Inspect Only – No Further Action Required 0.2
ZFAT
N/A
9106226 Install Pickup Box Cover Clamp Kit
ADD: Adjust Latches
ADD: Install Additional Components from Recall N192217500 Kit
(ATTACHMENT KIT-P/U BOX REAR TOP)
0.9
0.2
0.8
N/A
9106227 Customer Reimbursement Approved
– For USA and Canada dealers only
–
N/A
*
9106228 Customer Reimbursement Denied – For USA dealers only N/A **
* For USA and Canada: Submit the dollar amount reimbursed to the customer in Net/Reimbursement. Submit $20.00
US ($25.00 CAD) administrative allowance in Net/Admin Allowance.
** Submit $10.00 administrative allowance in Net/Admin Allowance.
Service Procedure
5613815
Hard Tonneau Cover Tether
6023461
Soft Tonneau Cover Tether
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N222359640 Tonneau Cover Retention
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Open the tailgate and inspect for the installation of fabric tethers. They will be installed on the outboard ends of the cross bar closest to the cab.
• If tethers are present and fastened properly, no further action is required. The vehicle has already been serviced with the tether kit.
• If no tethers are installed or the tether is not fastened properly, proceed to the appropriate repair procedure below. Select either the Hard Tonneau Cover Repair or Soft Tonneau Cover Repair based on the style of cover installed on the vehicle.
IMPORTANT: Only certain tonneau cover kits are subject to this recall. Before performing the recall steps, ensure the part number on the tonneau cover installed on the vehicle matches one of the part numbers in the chart below. This number is located on the cross bar of soft covers and on the underside of the front hinged panel on hard covers.
Tonneau Cover Subject Part Numbers
Soft Tonneau Cover Part Numbers
Hard Tonneau Cover Part Numbers
84060329 84625352
84060327 84679034
84060330 84625347
84060328 84679033
84060331 84625350
84228325 84679036
84060332 84625349
84362613 84679035
84228327 84625348
84228326 84625351
Soft Tonneau Cover Repair
5504083
1. Open the vehicle tailgate and fold the two rear sections of the tonneau cover forward.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5504112
2. On the tonneau cover, locate the second crossbar from cab end of the pickup box. Loop the fabric strap over the
outboard end.
3. Pull the metal buckle through the loop on the strap.
5448617
4. Clip the strap buckles to the upper FRONT cargo tie down loops.
5. Repeat steps 2-4 on the opposite side of the vehicle.
5448619
6. Fasten the plastic warning instruction card to the driver side of the second (from the front of the box) tonneau cover
cross bar using the two supplied tie straps.
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N222359640 Tonneau Cover Retention
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5448623
7. On both sides of the cargo box, verify the fore-aft location of the front cross bar tonneau clamp hooks. Ensure the
clamp hooks are fully seated and secure in the rectangular tonneau rail location notch.
8. Verify the tonneau clamp hook is outboard of the metal bed side and not between the metal and plastic bed rail trim.
5448624
Correct installation of bracket clamp hook
5448625
Incorrect installation of bracket clamp hook
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N222359640 Tonneau Cover Retention
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9. If any of the above inspections indicate an incorrect clamp hook installation, loosen the nut on the threaded mount and position the clamp hook in the correct position. Hand tighten the fasteners.
10. Position the cover evenly side to side and rest the cab seal smoothly along the front top edge of the cargo bed.
11. Tighten the nuts until the clamp hooks are secure against the bed rail flange. Tighten each side evenly, tighten only until the tonneau cover cannot shift. DO NOT overtighten, overtightening may cause damage to the clamping system.
12. Close the tonneau cover and tailgate.
Hard Tonneau Cover Repair
Caution: Use the correct fastener in the correct location. Replacement fasteners must be the correct part number for that application. Fasteners requiring replacement or fasteners requiring the use of thread locking compound or sealant are identified in the service procedure. Do not use paints, lubricants, or corrosion inhibitors on fasteners or fastener joint surfaces unless specified. These coatings affect fastener torque and joint clamping force and may damage the fastener. Use the correct tightening sequence and specifications when installing fasteners in order to avoid damage to parts and systems.
1. Open tonneau cover. Fold the sections and clip the tiedown straps.
2. Loosen clamp bolt and disengage the clamp from the pickup box.
3. Repeat for opposite side.
4. Remove the folded tonneau cover from the vehicle. Carefully flip the cover assembly and place it on the work surface with the front hinge track facing up.
5609953
5. Remove the screw (1) from the hinge plate cover (2), retain the screw.
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N222359640 Tonneau Cover Retention
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5609957
6. Slide the hinge plate cover (1) toward the center of the panel to expose the hinge cutout opening (2).
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N222359640 Tonneau Cover Retention
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5609962
7. Slide the existing clamp bolt assembly (1) out of the cutout (2). Discard the clamp bolt assembly, it will not be reused.
8. Repeat step 7 for opposite side.
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5609963
Note: Follow sequence (1-3) in graphic as shown.
9. Locate the new clamp bolt assembly (1) and new slide plate (2). Snap barrel of clamp bolt into slide plate.
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N222359640 Tonneau Cover Retention
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5609964
10. Install the new clamp bolt assembly (2) through the cutout (1) and slide outboard.
11. Push the clamp bolt down into the hinge plate.
12. Verify the clamp bolt stud (3) is offset toward the folded edge of the hinge plate (4).
13. Repeat steps 9-12 for the opposite side.
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N222359640 Tonneau Cover Retention
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5609965
Note: Hook style may vary.
14. Hold the tether assembly (2) over the hinge plate cutout (1) and verify the hook (3) is positioned outboard of the mounting plate and the hook clasp is facing away from the channel.
15. Install the tether plate portion of the tether assembly (2) into the cutout (1) of the hinge plate. Slide the tether assembly to the outboard side.
16. Repeat steps 14-15 for the opposite side.
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N222359640 Tonneau Cover Retention
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5609967
17. Position the hinge plate cover (1) in the track over the cutout.
18. Reinstall screw (2) previously removed from step 5.
19. Tape new owner’s manual to the B surface of the tonneau cover.
20. Remove side rails from the pickup box by removing the T30 torx screws.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5609968
Note: If vehicle is equipped with power end gate refer to For Power Open and Close End Gate Only section at the end of these instructions.
Note: Driver side rail (1) has three notches, passenger side rail (3) has two notches (4).
Note: Backing plates (14) are installed on the back side of the sheet metal (13). DO NOT install backing plates between plastic trim caps (15) and sheet metal.
21. Install driver side rail (1) in the order shown using Loctite 272 on screws prior to installing. Hand tighten attachment bolt (5) and (10) in box nuts. Hand tighten (6), (7), (8) and (9) into backing plates. Align the edge of the rail seal (11) with the top of the plastic trim cap (12) as shown in figure A. Use T30 torx to fully tighten the bolts (6), (7), (8) and (9) followed by bolts (5) and (10) to 8.7 Nm (6.4 lb ft). Repeat for passenger side rail (3).
22. Position tonneau cover onto the front on the pickup box.
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N222359640 Tonneau Cover Retention
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5609969
23. Locate the rectangular notch (6) in the driver and passenger side rails that align with the clamps. Align the stationary clamps (3) to the rectangular notch (6). Position the cover (2) evenly side to side and rest the cab seal smoothly along the cab wall of the bed. Position the stationary clamps (3) so that the hook (5) rests inside the rectangular notch (6) in the rail. Tighten the nut (4). Be sure to tighten each side evenly. Tighten only until tonneau cannot shift from its position. DO NOT OVER TIGHTEN. Over tightening of nut (4) can cause failure to clamping system. Be sure to clip safety tether (7) to hole (8) in rail from top down for ease of removal.
Note: The end gate must be open when closing tonneau cover (2).
24. Unclip the tie down straps (1) and unfold the tonneau (2).
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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Adjustment Instructions for Vehicles That Have Had Recall N192217500 performed.
Important: Verify the front tonneau cover seal is the revised “fin” style seal (1). If the “bulb” style seal is installed (2), replace the seal. Refer to steps 1-5 of the Adjustment Instructions for Vehicles That Have NOT Had Recall N192217500 performed below.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5609971
1. With both hands, press down on the rear bar (1) until the rear slam latches (2) engage driver side and passenger side rails (3).
2. Lift the forward panel to 30°. Drop the forward panel to engage the driver side and passenger side slam latches (2).
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5609975
3. If the slam latches do not engage or there is excessive slack in the latches, adjust latches in or out and up or down. To adjust, remove the screw (1) from the slam latch cover (2) and side cover off. Loosen the four nuts (4) to move the latches in or out, move the metal latch plate. To move the latches up or down, move the plastic adjuster tab (3). Tighten the four nuts. Repeat steps 1 and 2.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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For Power Open and Close End Gate Only
5609977
Note: Tonneau cover side rails must be adjusted to full up position and cover assembly must be adjusted to full forward
position to ensure proper powered end gate closure to fully latched position.
During Step 21: While tightening each bolt to attach the rails, pull up and forward on the rails. Refer to Step 21 for bolt
tightening sequence. Cycle the power end gate no less than 5 times to assure proper function.
Adjustment Instructions for Vehicles That Have NOT Had Recall N192217500 performed.
5331766
1. Open the front panel (closest to the cab) of the tonneau cover and lay it flat.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5331768
2. Locate the outboard ends of the front seal. Peel the seal loose at both ends. With the adhesive ends released, slide the front seal out of the channel. Discard the seal.
5331770
3. Remove any residual double-sided tape and adhesive from the end caps using a general-purpose adhesive remover.
Note: Apply a light coating of glass cleaner to the first 60cm. (2 ft.) of the seal. This will act as a lubricant allowing the seal to easily slide into the channel.
5331771
4. Install the new front lip seal (1), ensure the seal anchor (2) mates with the extrusion channel (3). Slide the seal across the full length of the channel, ensure seal is centered on the front panel.
Equipment Safety Recall
N222359640 Tonneau Cover Retention
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5331772
5. Locate the double-sided tape at both outer ends of the new seal. Remove the protective film and press the seal (2) firmly onto the corner cap (1), apply pressure for 15 seconds to allow the adhesive to bond. Perform this step on both ends of the new seal.
Note: Perform the following steps on both the left and right front latch assemblies.
5331774
6. Locate the latches on the open front panel. Remove the screw (1) and slide the plastic closeout cover out (2).
5331776
7. Remove the 4 nuts and 4 washers (1). Discard the nuts, retain the washers. Remove the latch plate (2) and U-shaped adjustment step (3) and set them to the side, a cable will remain attached to the latch.
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N222359640 Tonneau Cover Retention
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5331777
8. Remove the two existing lower adjustors and discard (1). Install the two new adjustors provided in the attachment kit.
5331778
9. Reinstall the original U-shaped adjustor (2) and latch (1).
5331779
10. Set the latch to the correct (maximum) height, push on the inboard standing tab and slide the U-shaped adjustor to the full outboard position.
Important: Do not overtighten the fasteners or damage may occur to the top cover.
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N222359640 Tonneau Cover Retention
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5331782
11. Loosely install the 4 original washers and the 4 new nuts supplied with the attachment kit. Align the outer edge of the latch with the edge of the plastic corner rib (1). Tighten the 4 nuts to 1Nm (9 lb.-in).
5331774
12. Slide the latch close out cover (2) into position and install the fastener (1).
13. Lift the forward panel to 30°. Drop the forward panel to engage the driver side and passenger side slam latches. Ensure the latch fully engages under the pickup box rail on both sides. Adjust as required.
14. Open the rear panel and locate the left (driver side) latch. Perform steps 6-12 at this location.
Important: The right-side rear latch requires specific fitting steps to prevent interference. The following steps are specific to the right rear latch.
15. With the rear panel open, locate the right (passenger side) latch. Perform steps 6-12 at this location, with one exception.
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5331779
• When reinstalling the U-shaped adjustor and latch, push on the inboard standing tab and slide the U-shaped adjustor to the full outboard position.
5331784
• While applying light finger pressure to the metal plate, push the adjustor inboard two steps. You should be able to feel the two steps as well as hear a “click” type sound.
• With pressure still applied to the metal plate, install the 4 existing washers along with the 4 new nuts supplied with the attachment kit. Tighten the 4 nuts to 1Nm (9 lb.-in).
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5609971
16. With both hands, press down on the rear bar (1) until the rear slam latches (2) engage driver side and passenger side rails (3). Adjust if required.
Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
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N222359640 Tonneau Cover Retention
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Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states.
Customer Notification
USA & Canada – For dealer-installed accessory sales, General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). For dealer over-the-counter sales, GM dealers will notify customers based on dealer sales-record data.
Customer Reimbursement
Customer requests for reimbursement of previously paid repairs to correct the condition described in the bulletin can be submitted at any time to the dealer. See General Motors Service Policies and Procedures Manual, Product Field Action Customer Reimbursement Procedure (USA & Canada) or local Policies and Procedures, for details.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
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IMPORTANT SAFETY RECALL
April 2022
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain tri-fold tonneau covers that may have been sold as over-the-counter accessories for 2019 – 2022 model year Chevrolet Silverado and GMC Sierra trucks. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N222359640.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge. You should schedule a service appointment with your GM dealer even if you believe that your vehicle has already received service for this condition.
Why is your vehicle being recalled?
Our records indicate that your vehicle may be equipped with a recalled tri-fold tonneau cover that could become loose and could detach from the pickup bed while driving. If the tonneau cover detaches from a moving vehicle and falls into a roadway, it may increase the risk of a crash.
What will we do?
Your GM dealer will inspect the tonneau cover on the vehicle. If the tonneau is the recalled hard tri-fold tonneau, the dealer will replace the tonneau rails and clamps, and add a tether to prevent the tonneau from detaching onto the roadway even if improperly installed. If the tonneau is the recalled soft tri-fold tonneau, the dealer will provide the owner with improved instructions and additional labeling on the tonneau cover to facilitate proper installation, and a tether kit to retain the cover if it should be improperly installed.
This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of up to 2 hours.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170.
Do you have questions?
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
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For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle.
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-222-1020
711 / 1-800-833-2438
Puerto Rico – English
1-866-467-9700
Puerto Rico – Español
1-866-467-9700
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22E026.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Regina A. Carto
Vice President
Global Product Safety and Systems
Enclosure
GM Recall: N222359640

************************************************************************************************************

IMPORTANT SAFETY RECALL
April 2022
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain tri-fold tonneau covers that may have been sold as over-the-counter accessories for 2019 – 2022 model year Chevrolet Silverado and GMC Sierra trucks. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N222359640.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge. You should schedule a service appointment with your GM dealer even if you believe that your vehicle has already received service for this condition.
Why is your vehicle being recalled?
Our records indicate that your vehicle may be equipped with a recalled tri-fold tonneau cover that could become loose and could detach from the pickup bed while driving. If the tonneau cover detaches from a moving vehicle and falls into a roadway, it may increase the risk of a crash.
What will we do?
Your GM dealer will inspect the tonneau cover on the vehicle. If the tonneau is the recalled hard tri-fold tonneau, the dealer will replace the tonneau rails and clamps, and add a tether to prevent the tonneau from detaching onto the roadway even if improperly installed. If the tonneau is the recalled soft tri-fold tonneau, the dealer will provide the owner with improved instructions and additional labeling on the tonneau cover to facilitate proper installation, and a tether kit to retain the cover if it should be improperly installed.
This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of up to 2 hours.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Did you already pay for this repair?
Even though you may have previously had repairs for this condition, you will still need to take your vehicle to your dealer for additional repairs. If you have already paid for repairs for the recall condition, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170.
Do you have questions?
If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle.
Division
Number
Text Telephones (TTY)
Chevrolet
1-800-222-1020
711 / 1-800-833-2438
Puerto Rico – English
1-866-467-9700
Puerto Rico – Español
1-866-467-9700
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22E026.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Regina A. Carto
Vice President
Global Product Safety and Systems
Enclosure
GM Recall: N222359640

**************************************************************************************************************

GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6108
URGENT – DISTRIBUTE IMMEDIATELY
Date: March 31, 2022
Subject: N222359640 – Safety Recall
Tonneau Cover Retention
Models: 2019 Chevrolet Silverado 1500 (New Model); LTD
2020 – 2021 Chevrolet Silverado 1500
2022 Chevrolet Silverado 1500 LTD (RPO J21, 12th VIN Digit = 4 or less); Silverado 1500 New (RPO J22, 12th VIN Digit =5 or greater)
2020 – 2022 Chevrolet Silverado 2500/3500
2019 GMC Sierra 1500 (New Model); LTD
2020 – 2021 GMC Sierra 1500
2022 GMC Sierra 1500 Limited (RPO J21, 12th VIN Digit = 4 or less); Sierra 1500 New (RPO J22, 12th VIN Digit = 5 or greater)
2020 – 2022 GMC Sierra 2500/3500
To: All General Motors Dealers
General Motors is releasing Safety Recall N222359640 today. The total number of U.S. vehicles involved is approximately 821. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin in the near future.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated March 31, 2022. There are no involved vehicles in dealer new inventory.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

**************************************************************************************************************

GLOBAL SAFETY FIELD INVESTIGATIONS
DCS6138
URGENT – DISTRIBUTE IMMEDIATELY
Date: April 25,2022
Subject: N222359640 – Safety Recall
Tonneau Cover Retention
Customer Letter Added
Models: 2019 Chevrolet Silverado 1500 (New Model); LTD
2020 – 2021 Chevrolet Silverado 1500
2022 Chevrolet Silverado 1500 LTD
2020 – 2022 Chevrolet Silverado 2500/3500
2019 GMC Sierra 1500 (New Model); LTD
2020 – 2021 GMC Sierra 1500
2022 GMC Sierra 1500 Limited
2020 – 2022 GMC Sierra 2500/3500
To: All General Motors Dealers
The customer letter has been added to this bulletin. Please discard all copies of N222359640.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Customer Letter Mailing
The customer letter mailing will begin on April 27, 2022.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : General Motors, LLC
Submission Date : MAR 31, 2022
NHTSA Recall No. : 22E-029
Manufacturer Recall No. : N222359640
Manufacturer Information :
Manufacturer Name : General Motors, LLC
Address : 29427 Louis Chevrolet Road
MAIL CODE 480-210-2V WARREN MI
48093
Company phone : 586-596-1733
Population :
Number of potentially involved : 1,236
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Truck Hero
Model : Tri-fold hard tonneau cover and tri-fold soft tonneau cover
Part No. : see part nos. below
Size : Standard and short bed
Function : NR
Descriptive Information : This recall includes tri-fold tonneau covers intended for 2019 – 2022 model year
1500 and 2500/3500 series models of Chevrolet Silverado and GMC Sierra
trucks. The suspect Tonneau covers were identified through over-the-counter
sales records.
689 Chevrolet Silverado 1500 trucks are known to be affected by this recall.
34 Chevrolet Silverado 2500/3500 trucks are known to be affected by this recall.
485 GMC Sierra 1500 trucks are known to be affected by this recall.
28 GMC Sierra 2500/3500 trucks are known to be affected by this recall.
Production Dates : FEB 21, 2018 – SEP 27, 2019
Description of Defect :
Description of the Defect : This is an expansion of NHTSA Equipment Recalls 19E066 and 20E024.
General Motors has decided that a defect which relates to motor vehicle safety
exists in certain tri-fold tonneau covers that may have been sold as over-thecounter
accessories for 2019 – 2022 model year Chevrolet Silverado and GMC
Sierra trucks. The tonneau cover may become loose and could detach from the
pickup bed while driving.
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 22E-029 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : If the tonneau cover detaches from a moving vehicle and falls into a roadway,
it may increase the risk of a crash.
Description of the Cause : The hard tri-fold tonneau cover’s attachment system may not sufficiently
secure the tonneau cover to the truck bed rails if the attachment system is
damaged or improperly installed. The soft tri-fold may become loose and
detach from the vehicle if not correctly installed according to the instructions
provided with the vehicle in an owner’s manual insert.
Identification of Any Warning
that can Occur :
If the tonneau cover is improperly installed, owners may notice noise coming
from the cover, damage to cover attachments, or cover movement against the
truck’s bed rails.
Involved Components :
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Hard Tonneau Cover
Component Part Number : 84060327, 84060328, 84228325, 84362613, 84679033, 84679034, 84679035,
84679036
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Soft Tonneau Cover
Component Part Number : 84060329, 84060330, 84060331, 84060332, 84228326, 84228327
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Soft Tonneau Cover
Component Part Number : 84625347, 84625348, 84625349, 84625350, 84625351, 84625352
Supplier Identification :
Component Manufacturer
Name : Truck Hero, Inc.
Address : 4670 Runway Boulevard
Ann Arbor Michigan 48108
Country : United States
Part 573 Safety Recall Report 22E-029 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
On January 28, 2022, a GM Canada engineer submitted a Speak Up For Safety report based on a customer
complaint and a follow-up inquiry from Transport Canada. The inquiry related to a field complaint alleging
that a tri-fold soft tonneau that GM previously recalled in Canada and the U.S. (NHTSA Recall 19E066) flew off
the vehicle while driving. The vehicle involved in the incident was not identified as part of the previous recall
population in Canada although the subject tonneau cover was a recalled part. On February 3, 2022, GM opened
a product investigation to assess the scope of NHTSA Recalls 19E066 (soft tri-fold tonneau covers) and 20E024
(hard tri-fold tonneau covers).
GM’s investigation conducted a supplemental analysis of U.S. and Canada part-sales records, and identified a
number of additional VINs that may have received one of the recalled tonneau covers as an over-the-counter
accessory. GM’s investigation also identified a population of recalled tonneau covers that, because of an
internal parts classification and tracking error, may have been incorrectly reintroduced into saleable service
stock. On March 24, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to expand the prior
equipment recalls to inspect and, if necessary, perform the recall remedy on potentially affected vehicles.
Description of Remedy :
Description of Remedy Program : Dealers will inspect the tonneau cover on the vehicle. If the tonneau is the
recalled hard tri-fold tonneau, the dealer will replace the tonneau rails and
clamps, and add a tether to prevent the tonneau from detaching onto the
roadway even if improperly installed. If the tonneau is the recalled soft
tri-fold tonneau, the dealer will provide the owner with improved
instructions and additional labeling on the tonneau cover to facilitate
proper installation, and a tether kit to retain the cover if it should be
improperly installed.
Pursuant to 577.11, GM will provide reimbursement to owners for repairs
according to the plan submitted on May 12, 2021.
How Remedy Component Differs
from Recalled Component :
The new attachment configuration for the hard tri-fold tonneau cover
resists loosening while driving, and the tether kit prevents an incorrectly
installed tonneau from detaching onto the roadway. New soft tri-fold
tonneau covers contain improved instructions and component labelling to
clarify proper installation, and the tether kit prevents an incorrectly
installed tonneau from detaching onto the roadway.
Identify How/When Recall Condition
was Corrected in Production :
See NHTSA Equipment Recalls 19E066 and 20E024.
Recall Schedule :
Description of Recall Schedule : Dealers will be notified on March 31, 2022. Owner notification is
estimated to begin on May 16, 2022.
Planned Dealer Notification Date : MAR 31, 2022 – MAR 31, 2022
Planned Owner Notification Date : MAY 16, 2022 – MAY 16, 2022
Part 573 Safety Recall Report 22E-029 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported

**************************************************************************************************************

OMB Control No.: 2127-0004
Part 573 Safety Recall Report 22E-029
The information contained in this report was submitted pursuant to 49 CFR §573
Manufacturer Name : General Motors, LLC
Submission Date : MAR 31, 2022
NHTSA Recall No. : 22E-029
Manufacturer Recall No. : N222359640
Manufacturer Information :
Manufacturer Name : General Motors, LLC
Address : 29427 Louis Chevrolet Road
MAIL CODE 480-210-2V WARREN MI
48093
Company phone : 586-596-1733
Population :
Number of potentially involved : 1,094
Estimated percentage with defect : 100 %
Equipment Information :
Brand / Trade 1 : Truck Hero
Model : Tri-fold hard tonneau cover and tri-fold soft tonneau cover
Part No. : see part nos. below
Size : Standard and short bed
Function : NR
Descriptive Information : This recall includes tri-fold tonneau covers intended for 2019 – 2022 model year
1500 and 2500/3500 series models of Chevrolet Silverado and GMC Sierra
trucks. The suspect Tonneau covers were identified through over-the-counter
sales records.
617 Chevrolet Silverado 1500 trucks are known to be affected by this recall.
34 Chevrolet Silverado 2500/3500 trucks are known to be affected by this recall.
415 GMC Sierra 1500 trucks are known to be affected by this recall.
28 GMC Sierra 2500/3500 trucks are known to be affected by this recall.
Production Dates : FEB 21, 2018 – SEP 27, 2019
Description of Defect :
Description of the Defect : This is an expansion of NHTSA Equipment Recalls 19E066 and 20E024.
General Motors has decided that a defect which relates to motor vehicle safety
exists in certain tri-fold tonneau covers that may have been sold as over-thecounter
accessories for 2019 – 2022 model year Chevrolet Silverado and GMC
Sierra trucks. The tonneau cover may become loose and could detach from the
pickup bed while driving.
FMVSS 1 : NR
FMVSS 2 : NR
Part 573 Safety Recall Report 22E-029 Page 2
The information contained in this report was submitted pursuant to 49 CFR §573
Description of the Safety Risk : If the tonneau cover detaches from a moving vehicle and falls into a roadway,
it may increase the risk of a crash.
Description of the Cause : The hard tri-fold tonneau cover’s attachment system may not sufficiently
secure the tonneau cover to the truck bed rails if the attachment system is
damaged or improperly installed. The soft tri-fold may become loose and
detach from the vehicle if not correctly installed according to the instructions
provided with the vehicle in an owner’s manual insert.
Identification of Any Warning
that can Occur :
If the tonneau cover is improperly installed, owners may notice noise coming
from the cover, damage to cover attachments, or cover movement against the
truck’s bed rails.
Involved Components :
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Hard Tonneau Cover
Component Part Number : 84060327, 84060328, 84228325, 84362613, 84679033, 84679034, 84679035,
84679036
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Soft Tonneau Cover
Component Part Number : 84060329, 84060330, 84060331, 84060332, 84228326, 84228327
Component Name : COVER PKG-PUBX FLDG TOP
Component Description : Tri-Fold Soft Tonneau Cover
Component Part Number : 84625347, 84625348, 84625349, 84625350, 84625351, 84625352
Supplier Identification :
Component Manufacturer
Name : Truck Hero, Inc.
Address : 4670 Runway Boulevard
Ann Arbor Michigan 48108
Country : United States
Part 573 Safety Recall Report 22E-029 Page 3
The information contained in this report was submitted pursuant to 49 CFR §573
Chronology :
On January 28, 2022, a GM Canada engineer submitted a Speak Up For Safety report based on a customer
complaint and a follow-up inquiry from Transport Canada. The inquiry related to a field complaint alleging
that a tri-fold soft tonneau that GM previously recalled in Canada and the U.S. (NHTSA Recall 19E066) flew off
the vehicle while driving. The vehicle involved in the incident was not identified as part of the previous recall
population in Canada although the subject tonneau cover was a recalled part. On February 3, 2022, GM opened
a product investigation to assess the scope of NHTSA Recalls 19E066 (soft tri-fold tonneau covers) and 20E024
(hard tri-fold tonneau covers).
GM’s investigation conducted a supplemental analysis of U.S. and Canada part-sales records, and identified a
number of additional VINs that may have received one of the recalled tonneau covers as an over-the-counter
accessory. GM’s investigation also identified a population of recalled tonneau covers that, because of an
internal parts classification and tracking error, may have been incorrectly reintroduced into saleable service
stock. On March 24, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to expand the prior
equipment recalls to inspect and, if necessary, perform the recall remedy on potentially affected vehicles.
Description of Remedy :
Description of Remedy Program : Dealers will inspect the tonneau cover on the vehicle. If the tonneau is the
recalled hard tri-fold tonneau, the dealer will replace the tonneau rails and
clamps, and add a tether to prevent the tonneau from detaching onto the
roadway even if improperly installed. If the tonneau is the recalled soft
tri-fold tonneau, the dealer will provide the owner with improved
instructions and additional labeling on the tonneau cover to facilitate
proper installation, and a tether kit to retain the cover if it should be
improperly installed.
Pursuant to 577.11, GM will provide reimbursement to owners for repairs
according to the plan submitted on May 12, 2021.
How Remedy Component Differs
from Recalled Component :
The new attachment configuration for the hard tri-fold tonneau cover
resists loosening while driving, and the tether kit prevents an incorrectly
installed tonneau from detaching onto the roadway. New soft tri-fold
tonneau covers contain improved instructions and component labelling to
clarify proper installation, and the tether kit prevents an incorrectly
installed tonneau from detaching onto the roadway.
Identify How/When Recall Condition
was Corrected in Production :
See NHTSA Equipment Recalls 19E066 and 20E024.
Recall Schedule :
Description of Recall Schedule : Dealers will be notified on March 31, 2022. Owner notification is
estimated to begin on May 16, 2022.
Planned Dealer Notification Date : MAR 31, 2022 – MAR 31, 2022
Planned Owner Notification Date : MAY 16, 2022 – MAY 16, 2022
Part 573 Safety Recall Report 22E-029 Page 4
The information contained in this report was submitted pursuant to 49 CFR §573
Purchaser Information :
The following manufacturers purchased this defective/noncompliant equipment for possible use or
installation in new motor vehicles or new items of motor vehicle equipment:
Name : NR
Address : NR
NR
Country : NR
Company Phone : NR
* NR – Not Reported

SEOCONTENT-END