NHTSA ID Number: 10198875
Manufacturer Communication Number: 21NA093
Summary
This bulletin provides proper stowage and troubleshooting information/instructions for the Dual Level Portable Charger (RPO EKT).
1 Affected Product
Vehicle
Condition
Stowage of the dual level portable charger and two swappable cordsets is not detailed in the Owner Manual.
Information
When performing the functional check of the charger using the 120V cordset, make sure to fully seat the cordset into the charger housing.
Failure to fully seat the cordset will result in an amber light instead of a blue light on the charger housing (illustrated above).
Note: For additional portable charger malfunction information, refer to Plug in Charging Malfunction in SI.
With Super Cruise – Insert the charger body into foam cutout, wrap, and stow the cable and cordsets as shown below.
Without Super Cruise – Insert the charger body into the foam cutout, wrap, and stow the cable and cordsets as shown below.
SEOCONTENT-START
Service Bulletin Bulletin No.: 21-NA-093
Date: May, 2021
INFORMATION
Subject: Dual Level Portable Charge Cord Stowage and Troubleshooting Information
Brand: Model:
Model Year: VIN:
Engine:
Additional
Options
from to from to (RPOs):
Chevrolet
Bolt EUV
2022 2022 — — All EKT
Bolt EV
Involved Region or Country North America Only
Condition Stowage of the dual level portable charger and two swappable cordsets is not detailed in
the Owner Manual.
Information
When performing the functional check of the charger
using the 120V cordset, make sure to fully seat the
cordset into the charger housing.
5838569
Failure to fully seat the cordset will result in an amber
light instead of a blue light on the charger housing
(illustrated above).
Note: For additional portable charger malfunction
information, refer to Plug in Charging Malfunction in SI.
With Super Cruise – Insert the charger body into foam
cutout, wrap, and stow the cable and cordsets as
shown below.
5810308
Without Super Cruise – Insert the charger body into the
foam cutout, wrap, and stow the cable and cordsets as
shown below.
Page 2 May, 2021 Bulletin No.: 21-NA-093
5810311
Version 2
Modified Released April 21, 2021
May 21, 2021 – Updated the Subject, added the Bolt EV model, updated first graphic
under Information, added a Note under Information and Additional SI Keywords.
Additional SI Keywords: no charge
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-093
Date: May, 2021
MC-10198875-9999.pdf 101.451KB
- Flex Level 1 EV Charger - The EVDANCE Level 1 electric car charger is compatible with J1772 electric vehicles and plug-in hybrid vehicles (North American Standard). *Tesla requires a SAE J1772 adapter.
- Convenient to Use - This charger has both NEMA 6-20 plug for 16A 240V charging (3.68kW, 10-12 mi/h) and a NEMA 6-20 to 5-15 plug adapter for 12A 120V charging (1.44kW, 2-5 mi/h). The included bag makes it easier to carry on the go. It also has a 25ft cable length, you can use it flexibly from anywhere in the garage or driveway.
- Check Your Outlet Type -This charger works with standard 120V NEMA 5-15/5-20 outlets (2-5 mph charging speed) and 240V NEMA 6-20 outlets (10-12 mph) . It's not compatible with NEMA 6-15/10-30/14-30/14-50/6-50 outlets – you'll need a NEMA 14-50/14-30/10-30/6-50 to 6-20 adapter (sold separately) to connect.
- Compatible EV Models -This EV charger works with most major electric vehicles, including Ford, Chevrolet, Hyundai, Audi, Nissan Ariya, Rivian R1S, Kia, and others. However, it's not compatible with Mini Cooper Electric Hardtop,Toyota Prus Prime/Z4X/RAV4Prime, Porsche Taycan Base/4S/Turbo/Turbo S or Tesla models (Tesla requires a J1772 to Tesla Adapter, sold separately). For a full list of compatible models, check out the Full Compatibility List on our product page.
- Indication Displays - LED display that can tell you the status as well as indicate errors while charging your electric vehicle.
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car.
- PLUG IN, NO HARDWIRING: Level 2 charger delivers up to 40A to fully charge most EVs overnight. Plugs into a 240V, 4-prong NEMA 14-50 outlet (the RV/range type - NOT a dryer outlet) on a dedicated 50A circuit. The extra-long 25 ft cable easily reaches across a garage or driveway. Before ordering, check your car's port type and that you have the right outlet.
- CONTROL & SAVE FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start/stop charging, set speed (6-40A), get reminders, and track energy use and cost. Schedule off-peak overnight charging to cut your electric bill. Requires 2.4 GHz WiFi.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
- LEVEL 1 CHARGING - The Lectron Level 1 Charger lets you quickly charge your EV with a standard 120V outlet; You get 15 amps and 1.65 kW of power for the standard full-charge time for your car, at home or at wor
- CONVENIENT OVERNIGHT CHARGING - The Lectron 15 Amp EV Charger is a more affordable and faster charging option compared to other Level 2 EV chargers, delivering an extra 40-50 miles of overnight charge at home — without breaking the bank
- J1772 COMPATIBILITY - This J1772 charger is compatible with all electric vehicles that use the J1772 standard, including BMW, Ford, Honda, Hyundai, Kia, Porsche, Nissan, and Chevy
- SAFE AND RELIABLE - FCC and ETL certified (UL2594 standard) for safety with overvoltage, overcurrent, and short circuit protection; Energy Star certified for efficiency; IP65 rated for dust and water resistance
- PORTABLE CONVENIENCE - Whether you're on a road trip or visiting a friend, you can easily plug in your EV and charge with our portable EV charger. Please refer to the included User Manual for complete operating instructions and compatibility requirements
- WORKS WITH EVERY NON-TESLA EV: Standard J1772 connector plugs straight into Ford, Chevrolet, Hyundai, Kia, Nissan, BMW, Volkswagen, Audi, Rivian, Lucid and every other EV or plug-in hybrid sold with a J1772 port - no adapter needed. Tesla drivers can charge too, using the J1772 adapter that comes with the car. The extra-long 25 ft cable easily reaches across a garage or driveway.
- HARDWIRED - PROFESSIONAL INSTALL: This Level 2 charger is hardwired (not plug-in), so a licensed electrician installs it per National Electrical Code. It delivers up to 48A on a dedicated 60A, 240V circuit - enough to charge most EVs fully overnight. Want more speed? You can set DIP switches 4 and 5 to unlock 50A on a dedicated 70A circuit. Before ordering, check your car's port type and that your electrical panel can support the circuit.
- CONTROL FROM YOUR PHONE: A stronger built-in antenna keeps the charger online even in a garage or basement. Use the free app to start and stop charging, set the charging speed (6-48A), get reminders, and track how much energy and money each charge uses. Requires a 2.4 GHz home WiFi network.
- SAFETY-CERTIFIED & WEATHERPROOF: Independently tested and certified (UL, ETL, FCC, Energy Star). A fully sealed IP66 / NEMA 4 housing stands up to rain, snow, heat and dust indoors or out, and internal steel shielding protects the electronics for years of reliable use.
- GLOW-IN-THE-DARK HOLSTER: The included high-visibility holster glows in the dark so you can find and dock the plug easily at night. Holds the connector securely when not in use.
- Charge with Confidence: ChargePoint builds reliable, flexible EV charging stations for home, business, and fleets. Get 24/7 support and access to hundreds of thousands of North American charging locations
- Charge Smart: With the user-friendly ChargePoint Mobile App, you can control your electric car charger, manage reminders, connect to smart home devices, find stations, get data and charging info, and access the latest features
- Vast Network: Wherever you go, ChargePoint’s network includes 274k+ stations across North America and Europe and 565k+ roaming partner stations
- Safe & Durable: Rely on this UL-certified EV charger for safe home charging. It can be installed indoors or outdoors by an electrician and includes a cold-resistant cable
- Fast & Powerful: This EV charger charges 9× faster than a 120V outlet, delivering up to 45 mi/hr., dependent upon your vehicle. It features a J1772 connector for all non-Tesla EVs and plugs into a 240V outlet with a 14-50 receptacle, requiring a 40A or 50A circuit. For Tesla EVs, this will require an adapter
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