FMVSS Noncompliance Recall N192279200 Incorrect Tire Pressure Monitoring Sensor – 2020 Cadillac CT6

October 15, 2019 NHTSA CAMPAIGN NUMBER: 19V731000

Incorrect TPMS Sensors Installed/FMVSS 138

Drivers may drive the vehicle with low tire pressure without a low tire pressure warning, negatively impacting the vehicle handling and increasing the risk of a crash.

 

NHTSA Campaign Number: 19V731

Manufacturer General MotorseBay logo LLC

Components TIRES

Potential Number of Units Affected 81

 

Summary

General MotorseBay logo LLC (GM) is recalling certain 2020 CadillaceBay logo CT6 vehicles equipped with dealer-installed accessory 20″ x 8.50″ wheels (RPO 5JO or SHH). The tire pressure monitoring system (TPMS) sensors use the incorrect wireless radio frequency and cannot illuminate the low pressure warning light when the tire pressure drops below the recommended level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, “Tire Pressure Monitoring Systems.”

 

Remedy

GM will notify owners, and dealers will replace all four TPMS sensors with the correct sensors, free of charge. The recall began December 3, 2019. Owners may contact GM customer service at 1-586-596-1733. GM’s number for this recall is N192279200.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Representative Letter – Customer letters are brand, model and model year specific; listing the 17-digit VIN and are personalized.

 

IMPORTANT SAFETY RECALL

 

December 2018

 

This notice applies to your vehicle, VIN: __________________________________

 

Dear General MotorseBay logo Customer:

 

This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.

 

General MotorseBay logo has decided that certain 2020 model year CadillaceBay logo CT6 vehicles equipped with certain dealer-installed accessory wheels may fail to conform to S4.2 of Federal Motor Vehicle Safety Standard (FMVSS) No. 138, “Tire pressure monitoring systems.”  As a result, GM is conducting a recall.  We apologize for this inconvenience.  However, we are concerned about your safety and continued satisfaction with our products.

 

I M P O R T A N T

  • Your vehicle is involved in GM recall N192279200.
  • Schedule an appointment with your GM dealer.
  • This service will be performed for you at no charge.

 

Why is your vehicle being recalled?These vehicles may have been equipped with tire-pressure monitoring system (TPMS) sensors that use the incorrect wireless radio frequency to communicate with the vehicle.  In these vehicles, a low-tire-pressure warning light may not illuminate when tire pressure drops too low, as required by S4.2 of FMVSS 138. Drivers who do not manually check tire pressure could operate the vehicle with low pressure.  Low tire pressure can negatively affect vehicle handling or cause tire failure, increasing the risk of a crash.
What will we do?Your GM dealer will replace all four TPMS sensors with the correct sensors.  This service will be performed for you at no charge.  Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately and hour and 40 minutes.
What should you do?You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.

 

DivisionNumberText Telephones (TTY)
CadillaceBay logo1-866-982-23391-800-833-2622
Puerto Rico – English1-800-496-9992
Puerto Rico – Español1-800-496-9993
Virgin Islands1-800-496-9994

 

If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov.  The National Highway Traffic Safety Administration Campaign ID Number for this recall is 19V731.

 

Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.

 

Maryann Combs
Vice President
Global Vehicle Safety

 

GM Recall: N192279200

 


Frequently Asked Questions (FAQs) for NonCompliance Recall N192279200
Incorrect Tire Pressure Monitoring Sensor

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.   

Q1)Which vehicles are involved?
A1)Certain 2020 model year CadillaceBay logo CT6 vehicles equipped with certain dealer-installed accessory wheels. (RPO 5JO and SHH).

 

Q2)What is the issue or condition?
A2)These vehicles may fail to conform to S4.2 of Federal Motor Vehicle Safety Standard (FMVSS) No. 138, “Tire pressure monitoring systems.”  These vehicles may have been equipped with tire-pressure monitoring system (TPMS) sensors that use the incorrect wireless radio frequency to communicate with the vehicle.  In these vehicles, a low-tirepressure warning light may not illuminate when tire pressure drops too low, as required by S4.2 of FMVSS 138. An incorrect part number for the TPMS sensors was input into GM’s accessory part ordering system.  These sensors communicate wirelessly using a different radio frequency than intended for this vehicle. Drivers who do not manually check tire pressure could operate the vehicle with low pressure.  Low tire pressure can negatively affect vehicle handling or cause tire failure, increasing the risk of a crash.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3)A TPMS malfunction warning light will illuminate after driving over 28 mph (45 kph) for 18 minutes.

 

Q4) What is the remedy/repair?
A4)Dealers will replace all four TPMS sensors with the correct sensors.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5)Drivers who do not manually check tire pressure could operate the vehicle with low pressure.  Low tire pressure can negatively affect vehicle handling or cause tire failure, increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6)No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7)Yes, the remedy/repair is available now, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8)If special instructions are provided, they will be included in the notification letters to customers.  

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9)Customers who own a vehicle involved in the field action will be notified by mail by General MotorseBay logo, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10)If customers are concerned, can they get a rental car or courtesy transportation?
A10)Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 


 


1 Affected Product

Vehicle

MAKEMODELYEAR
CADILLACeBay logoCT62020

 


14 Associated Documents

Frequently Asked Questions (FAQs) for NonCompliance Recall N192279200 Incorrect Tire Pressure Monitoring Sensor

RMISC-19V731-8770.pdf 85.152KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-19V731-9589.pdf 136.782KB

 


Manufacturer Notices(to Dealers,etc) – Date: December 4, 2019 Subject: N192279200 -01 – Noncompliance Recall Incorrect Tire Pressure Monitoring Sensor – US Only Customer Letter Added

RCMN-19V731-4976.pdf 60.574KB

 


Recall 573 Report-Amendment 1

RCLRPT-19V731-1757.PDF 214.013KB

 


Recall Quarterly Report #3, 2020-2

RCLQRT-19V731-0252.PDF 211.318KB

 


Recall Quarterly Report #2, 2020-1

RCLQRT-19V731-5914.PDF 211.24KB

 


Recall Quarterly Report #1, 2019-4

RCLQRT-19V731-7646.PDF 211.141KB

 


Safety Bulletin

RCSB-19V731-6445.pdf 123.344KB

 


Recall Acknowledgement

RCAK-19V731-9117.pdf 244.589KB

 


Manufacturer Notices(to Dealers,etc) – Date: October 15, 2019 Subject: N192279200 – Noncompliance Recall Incorrect Tire Pressure Monitoring Sensor – US Only

RCMN-19V731-3547.pdf 61.946KB

 


Non-Compliance Notice 573 Report

RCLRPT-19V731-2375.PDF 214.013KB

 


Safety Bulletin

RCSB-19V731-7411.pdf 103.638KB

 


FAQs

RMISC-19V731-7818.pdf 85.152KB

 


Recall Quarterly Report #4, 2020-3

RCLQRT-19V731-9334.PDF 211.426KB

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V731&docType=RCL

 


 

Bestseller No. 1
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Bestseller No. 4
Autel MaxiTPMS TS508WF TPMS Relearn Tool, 2026 WiFi Ver. of TS508 TS501 Pro TS408S TS601, Activate/Diagnosis All Sensors, Programming Autel MX-Sensor 315/433MHz, Read/Clear DTCs, Quick & Advance Mode
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