September 6, 2019 NHTSA CAMPAIGN NUMBER: 19V642000
NHTSA Campaign Number: 19V642
Manufacturer General Motors LLC
Potential Number of Units Affected 177,276
General Motors LLC (GM) is recalling certain 2018 Chevrolet Malibu vehicles equipped with 1.5L turbo engines. An error in the Engine Control Module (ECM) software may result in the fuel injectors being disabled.
GM will notify owners, and dealers will reprogram the ECM software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact GM customer service at 1-800-630-2438. GM’s number for this recall is N192221960.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frequently Asked Questions (FAQs) for Safety Recall N192221960
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
|Q1)||Which vehicles are involved?|
|A1)||Certain 2018 model year Chevrolet Malibu vehicles equipped with 1.5L Turbo engines.
|Q2)||What is the issue or condition?|
|A2)||Under certain conditions, an error in the vehicles’ engine control module (ECM) software can cause data used by the ECM to become corrupted. When this occurs, the ECM may send a signal disabling the engine’s fuel injectors. If the fuel injectors are disabled, the engine may not start and, in rare cases, the engine may stall after it is started. The condition is caused by an error in the ECM software, which was programmed by GM’s supplier of the modules. In rare cases this condition can cause the engine to stall at speed and without warning, increasing the risk of a crash.
|Q3)||What symptoms may be experienced? What warning signs may be associated with the issue or condition described?|
|A3)||In most cases, the engine will not start. The vehicle’s check engine light may illuminate when this condition occurs.
|Q4)||What is the remedy/repair?|
|A4)||Dealers will reprogram the ECM software to correct the error.
|Q5)||What is the safety risk? Is the vehicle safe to drive?|
|A5)||In rare cases this condition can cause the engine to stall at speed and without warning, increasing the risk of a crash.
|Q6)||Does the customer have to pay for this remedy/repair?|
|A6)||No, this software update will be done at no cost to the customer.
|Q7)||Is the remedy/repair available now?|
|A7)||No, when the updated software is available, the recall bulletin will be released, and dealers can begin repairing vehicles.
|Q8)||What should customers do until recall repairs can be completed? Are there any special instructions?|
|A8)||If special instructions are provided, they will be included in the notification letters to customers.
|Q9)||How can customers check to see if their vehicle is involved in this field action?|
|Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.|
|Q10)||If customers are concerned, can they get a rental car or courtesy transportation?|
|A10)||Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
1 Affected Product
4 Associated Documents
Manufacturer Notices(to Dealers,etc) – Date: September 6, 2019 Subject: Upcoming Safety Recall N192221960 ECM Malfunction
Defect Notice 573 Report
Frequently Asked Questions (FAQs) for Safety Recall N192221960 ECM Malfunction
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
|OEM GM Tech 2 Dealer Package|
|Bosch GM MDI 2 (2nd Gen) MDI2 interface|
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
- VXDIAG VCX NANO Box is PC-to-vehicle interface compatible with multiple software applications, minimizing your investment in multiple brand-specific diagnostic interfaces
- VXDIAG VCX Nano for GM/OPEL compatible with GDS and Tech2win software, support for GM/OPEL Diagnose and programming,for programming function, you would need buy software subscription online
- Fully compatible with SAE-J2534-1 & SAE-J2534-2; Quick access to vehicle data for maintenance or management reports; Support all current and most legacy vehicle protocols: CAN, UART, KW2000, Class2, GM LAN, etc.
- About Software: Our hardware is compatible with original software and for SPS programming online you need purchase subscription online.
- Installation Tips: Tech2win software can only be installed on 32bit computer(win7 or win10 both ok) and please attention Tech2win software can not be installed on virtual machine, need install on physica system. For any technical problem, please feel free to contact us at any time, we have engineer can assist you online.
- ECU PROGRAMMING: This Diagnostic scanner comes with a SAE J2534-1 & -2 compliant PassThru reprogramming interface device which allows you to use the updated OEM software to replace the existing software/firmware in ECUs, programming new ECUs for Benz/BMW and fixing software-controlled drivability issues and emission issues.
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- The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
- The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- MK908P, as the advanced version of MS908P,MS908S,MS908E, MS908PS PRO, features the 10.1” 1920*1200 screen upgraded from 9.7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
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- The MaxiFix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
- 【Advanced IMMO & Key Programming】Autel IM608 is a perfect choice for auto technicians and locksmiths to encrypt keys, add keys, change keys, and generate keys. The Smart Mode and Expert Mode in IMMO app offer you guided and advanced Key Learning to choose. The Autel scanner can also read/write various key chips helping perform complete key programming quickly. Note: IM608 just can be used in the US. Don’t take it to other countries or change the IP.
- 【ECU Coding & Active Test】Active Test helps you accurately figure out whether a specific subsystem or component in vehicles goes well. This function may appear as Actuators, Actuator Test, or Function Tests, and the tests options vary by vehicle manufacturer and model. After repairs or replacements of vehicle parts, Autel IM608 can reprogram adaptive data for certain components of the test vehicle through ECU Coding.
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- ECU CODING & PROGRAMMING: Worked with J2534 Pass-thru device, MaxiSys Elite is capable of ECU programming for Benz and BMW.
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- High Speed USB 2 0 Connection with improved protection and faster performance
- Improved stability during engine crank with extended temperature range
- Enclosure design protects from exposure to fluids and drops
- Additional vehicle communications protocols include upcoming Global B vehicles with faster data buses SAE J2534 and ISO-22900 compliant
- 【Advanced Diagnostic Scanner for ECU Programming】 MK908P has been designed to perform some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance. form some of the most complicated engine diagnostics and reprogramming in BMW and Mercedes Benz. With the jbox/J2534 VCI or BMW Ethernet Cable, you can edit the cars performance data, like adjusting RPM, fuel injection, etc. A professional car diagnostics scanner to save time/effort on repairs and dramatically improve the cars’ lifespan/performance.
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- Modules Coding & Programming - Supporting J2534 ECU Programming Device is capable of replacing the existing software/firmware in the Electronic Control Units (ECU), programming new ECUs and fixing software-controlled drivability issues and emission issues for BMW and Mercedes Benz cars, also fixing issues of fuel efficiency, power loss, fault codes and durability of mechanical parts.
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- Exceptional OE-Level Coverage - Autel has been committed to providing the best and easiest-to-use diagnostic solution with the most extensive coverage of all systems for all the major vehicle manufactures. This enables independent garages to confidently provide comprehensive servicing in their own workshops without relying on dealer availability Continual software enhancement will provide additional vehicle coverage.
- Smart Technology - Featuring the latest Auto VIN technology to identify CAN vehicles in one touch combined with the exclusive Auto Scan function make the MaxiSys the most intelligent system in the industry. Another smart feature - the industry first cloud-based online community puts you in touch with the latest tips and expertise from technicians around the world. This item offering 2 years free update.
- ECU PROGRAMMING: The diagnostic tool comes with a J2534 ECU programming device that helps Benz and BMW users replace the existing software/firmware in the ECU, program new ECUs and fix software-controlled driving performance and emission issues.
- VEHICLE COVERAGE: The software of MK908P has a wide range of compatibility and can be used to diagnose vehicles from over 80 brands in the US, Europe and Asia. Moreover, you can get more newly added car models with the fast-release software update service.
- ADVANCED HARDWARE: MK908P, as the advanced version of MS908P, features the 10. 1” 1920*1200 screen upgraded from 9. 7” 1024*768, and the battery capacity is 15000mAh increased by 4000 mA. Also, it has a better anti-impact protection design.
- BI-DIRECTIONAL CONTROL: The diagnostic tool supports bi-direction control to check the vehicle operating conditions. The bi-directional control of the ECM in Component Test enables the MK908P to transmit control commands to operate the vehicle systems.
- ADDITIONAL SERVICE: The MK908P is designed to serve users with a rich array of easy-to-use functions and features. The Maxi Fix provides you with an online troubleshooter database, and Remote Desk allows you to get help from others via TeamViewer software.
Last update on 2020-01-17 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2020-01-17 / Affiliate links / Images from Amazon Product Advertising API