Customer Satisfaction

Customer Satisfaction Program 17019 Stochastic Pre-Ignition (SPI) Causing Cracked Piston – 2016-2017 Chevrolet Malibu

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2017 Chevrolet Malibu

NHTSA ID Number: 10156967 Manufacturer Communication Number: 17019   Summary 17019 02 – Customer Satisfaction Program. Certain vehicles equipped with a 1.5L LFV engine may have a pre-ignition condition that could cause piston damage. If this condition occurs, the vehicle may perform poorly and oil consumption could increase. In addition, a service engine light may illuminate indicating … Read more

Customer Satisfaction Program 16147 Center High Mount Stop Lamp Water Leak – 2016-2017 Chevrolet Cruze

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2017 Chevrolet Cruze

NHTSA ID Number: 10126004 Manufacturer Communication Number: GCUS-3-796 Summary 16147 Customer Satisfaction. On certain vehicles, the center high mount stop lamp (CHMSL) fasteners may back off over time and cause a water leak, allowing water to flow into the rear compartment battery tub. When the battery tub fills with water to a height of 50mm or more, … Read more

13079 Customer Satisfaction – Water Pump Shaft Seal Leaks – 2009-2013 Buick Chevrolet GMC Saturn

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2013 Chevrolet Traverse

NHTSA ID Number: 10052213 Manufacturer Communication Number: PB-13079   Summary BUICK/CHEVROLET/GMC/SATURN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES ARE EXPERIENCING LOW LOW ENGINE COOLANT LEVEL, CAUSING LEAKAGE FROM WATER PUMP SHAFT SEAL AND NEED TO BE CHECKED. MODELS 2009-2013 ENCLAVE, TRAVERSE, ACADIA, 2009-2010 OUTLOOK.   17 Affected Products Vehicles MAKE MODEL YEAR BUICK ENCLAVE 2009-2013 … Read more

16019 Customer Satisfaction Program – HVAC Module Temp Door – 2015-2016 Chevrolet Colorado & GMC Canyon

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2016 Chevrolet Colorado

NHTSA ID Number: 10130671 Manufacturer Communication Number: GCUS-3-716 Summary 16019 – Customer Satisfaction Program. Some vehicles may have a condition in which a crack in the heating and cooling module temperature door control shaft may form and result in inconsistent air discharge temperature control. If the shaft cracks, the air discharge temperature may be up to 33 … Read more

17200 Customer Satisfaction – Loss of Electric Power Steering (EPS) – 2014 Chevrolet Impala

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2014 Chevrolet Impala

NHTSA ID Number: 10126136 Manufacturer Communication Number: GCUS-3-644   Summary 17200 – Customer Satisfaction. Certain vehicles, may have a condition in which an intermittent or lasting loss or reduction of power steering assist may occur at startup or while driving.   1 Affected Product Vehicle MAKE MODEL YEAR CHEVROLET IMPALA 2014     SEOCONTENT-START #17200: Customer Satisfaction … Read more