Customer Satisfaction

Customer Satisfaction Program – 44120 Cracked 2-3-4-6-8 Clutch Piston – 2016 Cadillac Chevrolet GMC

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2016 Chevrolet Silverado

NHTSA ID Number: 10135433 Manufacturer Communication Number: GCUS-3-632 Summary 44120 – Customer Satisfaction Program – Certain vehicles, equipped with an 8-speed automatic transmission, may have a condition in which the 2-3-4-6-8 Clutch Piston is out of specification. Parts as installed exhibited a crack condition as cast after machining. As a result the vehicle could exhibit 1-2 upshift … Read more

EBCM DTC C025E – 2014-2016 Chevrolet Malibu

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2016 Chevrolet Malibu

NHTSA ID Number: 10114888 Manufacturer Communication Number: PIC5938A   Summary This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code C025E sym 5A set history in the Electronic Brake Control Module. Technician should not replace any parts for this concern this is a characteristic of normal operation.     3 … Read more

Drive Quality Degradation and/or Transmission Harsh Shifts – 2014-2015 Chevrolet Spark

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2015 Chevrolet Spark

NHTSA ID Number: 10079725 Manufacturer Communication Number: GCUS-3-401 Summary 20710 – CUSTOMER SATISFACTION PROGRAM. VEHICLES EQUIPPED WITH A CONTINUOUSLY VARIABLE RATIO AUTOMATIC TRANSMISSION (CVT) (RPO M4M), MAY HAVE A CONDITION IN WHICH THE DRIVE PULLEY AND BELT COULD BE DAMAGED IF THEY EXPERIENCE AN UNEXPECTED HARSH SHIFT EVENT. DEALERS ARE TO REPROGRAM THE TRANSMISSION CONTROL MODULE (TCM) … Read more

Tail Lamp Gasket Seal – 2014 Chevrolet Impala

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2014 Chevrolet Impala

NHTSA ID Number: 10080076 Manufacturer Communication Number: GCUS-3-415   Summary 14047A – Customer Satisfaction Program (Revised Service Procedure). With heat and age, the tail lamp gasket may lose the ability to seal. This could allow water to leak into the trunk area. Dealers are to replace the tail lamp gaskets and inspect the trunk for water damage … Read more

09184 – Material Over Sensing and Diagnostic Module Retaining Moisture – 2007-2009 Chevrolet Silverado & GMC Sierra

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2009 Chevrolet Silverado

NHTSA ID Number: 10089486 Manufacturer Communication Number: 09184C Summary “09184C – CUSTOMER SATISFACTION PROGRAM (REVISED SERVICE PROCEDURE). THIS BULLETIN HAS BEEN REVISED TO CLARIFY STEP 5 OF THE SERVICE PROCEDURE. CERTAIN 2007-2009 MODEL YEAR CHEVROLET SILVERADO AND GMC SIERRA VEHICLES CURRENTLY OR PREVIOUSLY REGISTERED IN ALASKA, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, … Read more