Information on Side Window Glass Not Clearing Molding When Indexing Down During Door Opening – 2010-2021 Chevrolet Camaro

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Service Bulletin Bulletin No.: 09-08-64-014D
Date: May, 2021
INFORMATION
Subject: Information on Side Window Glass Not Clearing Molding When Indexing Down During
Door Opening
Models: 2010-2021 Chevrolet Camaro
Attention: This bulletin also applies to any of the above models that may be Export from North
America vehicles.
This bulletin has been revised to add the 2019-2021 Model Years. Please discard Corporate
Bulletin Number 09-08-64-014C.
This bulletin is being issued to inform dealer personnel
about concerns regarding the side window glass not
clearing the molding when the window indexes down as
the door is opened. Opening the door too quickly to
allow the window glass to fully index down may be the
cause of this concern.
Power Window Indexing Feature
The window indexing function automatically lowers the
window a small amount when the door is opened.
When the door is closed, the window will raise fully. The
Camaro utilizes the door latch as the indicator to index
the window downward. Because of this, the customer
needs to take their time when opening the door.
Explain and demonstrate the operation of the window
indexing feature to the customer, including reviewing
the Window Indexing section under Power Windows in
the Owner Manual. The window indexing is dependent
on the door open position. The door must be opened
from 1mm (0.039 in) to 7.5 mm (0.295 in) before the
window will index down. The following will illustrate the
window up and indexed position, as well as the
required door position.
Important: If you find that the window is indexing down
but the window is still making contact with the
weatherstrip while opening the door, please follow
Steps 1-6 of the Front Side Door Window Adjustment
procedure in SI.
Window in “Up” Position (1) (Door Window
Fully Seated in Weatherstrip)
2261663
Page 2 May, 2021 Bulletin No.: 09-08-64-014D
Door in “Closed” Position (1)
2263892
Window in “Indexed” Position (1)
(When Door Latch is Opened)
2261664
Door in “Open” Position From 1 mm (0.039
in) to 7.5 mm (0.295 in) (1)
2263896
For additional information, please refer to the latest
version of Corporate Bulletin Number 09-00-89-014 –
Camaro New Model Features and Service Guide. You
may also wish to give the customer a copy of this
bulletin.

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