NHTSA ID Number: 10111822
Manufacturer Communication Number: PIT5157B
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have intermittent map disc read error when using the navigation radio. Technician will need to inspect the Map Disc for scratches. If the disc has a ring on the outside area the disc and radio will need to be replaced.
3 Affected Products
Vehicles
SEOCONTENT-START
Bulletin No.: PIT5157B
Date: Apr-2014
| Subject: | Intermittent Map Disc Read Error |
| Models: | 2012 Buick Enclave |
| 2012 Chevrolet Traverse |
|
| 2012 GMC Acadia | |
| Equipped with Navigation Radio RPO U4H or UUM |
This PI was superseded to remove information about calling TAC for authorization. Please discard PIT5157A.
Condition/Concern
Customers may comment on intermittent map disc read error when using the navigation radio.
Recommendation/Instructions
Remove the map disc and inspect for scratches.
- Press MENU to enter the Menu options, then press it repeatedly until Nav is selected or press the Nav screen button.
- Press the Map Database Information screen button.
- Press the Eject Map Disc screen button. The screen tilts, exposing the map DVD slot.
- Press eject, located next to the DVD map disc slot, and the disc ejects.
If the map disc is damaged, the disc will need to be replaced. Replacement discs are obtained from the GM NAV DISC center. Please refer to the latest version of 06-08-44-012 if a replacement map disc is required.
If the disc has concentric scratches near the outer edge please do not install another map disc. Vehicles with this concern will need the radio and map disc replaced. The radio may have an internal fault and cause damage to the new disc. After replacing the radio, please install a test CD or DVD into the map disc slot prior to installing the new map disc (Recommend using a writable CD or DVD). Listen for a rubbing noise and inspect for concentric scratches on the test disc after ejecting. Only install the new map disc if no damage is found on the test disc. Please see below pic (1) for example of concentric scratched disc.
Warranty Information
For vehicles repaired under warranty use:
| Labor Operation | Description | Labor Time |
| *3420840 | Radio Replacement | Use Published Labor Operation Time |
| * This labor operation should only be used for warrantable radio replacement. If the disc replacement is required due to customer damage, etc., it is not considered a warrantable repair. | ||
SEOCONTENT-END
Bulletin No.: PIT5157B
Date: Apr-2014
To View or Download this Document Click Here
Bulletin No.: PIT5157B
Date: April, 2014
To View or Download this Document Click Here
SaleBestseller No. 1
Garmin Drive™ 53 GPS Navigator, High-Resolution Touchscreen, Simple On-Screen Menus and Easy-to-See Maps, Driver Alerts
- Bright, high-resolution 5” glass capacitive touchscreen display lets you easily view your route
- Get more situational awareness with alerts for school zones, speed changes, sharp curves and more
- View food, fuel and rest areas along your active route, and see upcoming cities and milestones
- View Tripadvisor traveler ratings for top-rated restaurants, hotels and attractions to help you make the most of road trips
- Directory of U.S. national parks simplifies navigation to entrances, visitor centers and landmarks within the parks
SaleBestseller No. 2
CarPlay Screen for Car, 9'' Wireless CarPlay & Android Auto - Smart Portable Touchscreen with Bluetooth/FM, Mirror Link, Voice Control, GPS Navigation, Hands-Free Calling, Plug & Play Car Play Screen
- 【9 Inch Large Display】The 9 inch CarPlay screen for car features a full HD touchscreen, providing clearer maps, calls, and music controls. The wide display improves visibility, making driving safer and more convenient while offering a smarter upgrade for any vehicle.
- 【Wireless CarPlay & Android Auto】This portable CarPlay screen supports wireless CarPlay and Android Auto, letting you easily access navigation, calls, messages, and music without cables. Enjoy hands-free control through your smartphone while staying focused on the road.
- 【GPS Navigation & Voice Control】The CarPlay screen offers built-in GPS navigation support and voice control compatibility. Quickly find routes, play music, and send messages with Siri or Google Assistant, ensuring smarter, safer driving without distractions.
- 【Mirror Link & Multiple Audio Options】The CarPlay screen supports phone mirror link plus 4 audio output modes: FM transmission, AUX, Bluetooth, and built-in speaker. This portable car play screen ensures flexible, high-quality sound in any car audio system.
- 【Easy Plug & Play Installation】The portable CarPlay screen connects via cigarette lighter and installs in seconds with a stable suction-cup base. No complicated wiring is required—just plug and play for a simple, reliable, and convenient car upgrade.
Bestseller No. 3
7 Inch GPS Navigator for Car Truck RV, 2026 Latest Map GPS for Car with Free Lifetime Updates, Voice Guidance, Speed Alerts, Custom Routing, HD Touchscreen
- 【Lifetime Free Map Updates】The GPS navigator comes preloaded with the latest 2026 edition maps of North America (USA, Canada, Mexico).Enjoy lifelong free updates, guaranteeing your navigation for car and truck journeys is always accurate and reliable
- 【Smart Voice Guidance & Real-Time Alerts】Keep your eyes on the road with clear, turn-by-turn voice prompts. This car gps proactively alerts you to upcoming turns, traffic lights, speed cameras, and changes in speed limits for a safer drive
- 【Custom Routes for Your Vehicle's Size】Input your vehicle's exact height, weight, and length. Our gps navigation for car then calculates the safest route, avoiding low bridges, narrow roads, and weight-restricted streets unsuitable for trucks or RVs
- 【Intelligent Features for Effortless Use】Easily find destinations by address, ZIP code, or points of interest. The built-in FM transmitter broadcasts voice guidance through your car's stereo system
- 【7-Inch HD Touchscreen & Complete Kit】Features a vibrant 7-inch responsive touchscreen for clear viewing. This car gps navigation system is a complete ready-to-use kit including charger, USB cable, mount, and sunshade. Install instantly and hit the road
SaleBestseller No. 4
Garmin DriveSmart 76, 7-inch Car GPS Navigator with Bright, Crisp High-Resolution Maps and Garmin Voice Assist
- 7” high-resolution navigator includes map updates of North America .Special Feature:Easy-To-Read Display; Voice Assist; Hands-Free Calling; Live Traffic and Weather; Traffic Cams and Parking; Smart Notifications,Driver Alerts; Tripadvisor; National Parks Directory; Find Places by Name; Garmin Real Directions Feature.
- Hands-free calling when paired with your compatible smartphone with BLUETOOTH technology and convenient Garmin voice assist lets you ask for directions to places you want to go
- Road trip–ready features include the HISTORY database of notable sites, a U.S. national parks directory, Tripadvisor traveler ratings and millions of Foursquare POIs
- Driver alerts for things such as school zones, sharp curves and speed changes help encourage safer driving and increase situational awareness
- Access live traffic, fuel prices, parking, weather and smart notifications when you pair this navigator with your compatible smartphone running the Garmin Drive app
SaleBestseller No. 5
9" Wireless Apple Carplay Screen for Car, Portable Touchscreen Apple Carplay & Android Auto with OTA Update, Backup Camera,FM, Voice Control/GPS Navigation/Mirror Link/BT
- CarPlay and Android Auto: This plug-in device connects to your phone via Bluetooth and WiFi. To use CarPlay, connect an iPhone; to use Android Auto, connect an Android phone. Simply connect it to your smartphone and access map navigation, calling, email, notifications, music, and more.
- Online Maps and Real-Time GPS Navigation with Voice Control: When connected to a smartphone, the portable Apple CarPlay display delivers precise real-time positioning and zero-delay GPS navigation. Supports real-time navigation via apps like Google Maps and Waze (non-preinstalled apps require phone connection). Equipped with the latest voice control technology, it enables map navigation, calls, emails, notifications, music, and more through Siri/Google Assistant.
- OTA Updates: Keep your device up to date with over-the-air firmware updates, so you’re always one step ahead. This wireless CarPlay screen automatically pushes new system updates, ensuring long-term compatibility between your phone and Apple CarPlay, Android Auto, and other in-car electronics.
- Night Vision Backup Camera: A waterproof rear-view camera with night vision capabilities that connects to your in-car display. The backup camera accurately and clearly records your entire driving journey, providing you with comprehensive safety protection. The rear-view camera cable works in sync with your backup lights, making installation extremely convenient.
- Phone Mirroring Connection and Four Audio Outputs: This 9-inch CarPlay screen supports mirroring for both iOS and Android phones. The Q9S double-DIN car stereo integrates CarPlay functionality while supporting Bluetooth audio, built-in speakers, FM radio, and an AUX port. Enjoy clear, stable music even in noisy environments. Connecting your phone via Bluetooth to the car's Bluetooth system for audio playback through the car speakers is the optimal choice.
This product presentation was made with AAWP plugin.