NHTSA ID Number: 10112936
Manufacturer Communication Number: PIT5072D
Summary
This Preliminary Information communication provides information to the technician about vehicles that after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest. Technician will ensure the vehicle does not have the incorrect strut mounting brackets installed.
8 Affected Products
Vehicles
Parts
| BRACKET, L/GATE STRUT (Right Body Side) | 20800141 |
| BRACKET, L/GATE STRUT (Left Body Side) | 20942418 |
SEOCONTENT-START
#PIT5072D: Power Liftgate Does Not Stay Fully Open Or Drifts Down A Few Inches – (Mar 25, 2013)
| Subject: | Power Liftgate Does Not Stay Fully Open Or Drifts Down A Few Inches |
| Models: | 2010 – 2013 Chevrolet Equinox |
| 2010 – 2013 GMC Terrain |
This PI was superseded to update model years. Please discard PIT5072C.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
A customer may comment that, after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest.
Recommendation/Instructions
This may be caused by the incorrect strut mounting brackets installed on the vehicle. Check on the liftgate mounting brackets for a letter P or M stamped on the bracket. P is for a power liftgate system and M is for a Manual liftgate system. If Manual strut mount brackets are found on the vehicle, replace with the correct bracket(s) for power liftgate.
The picture above is an example of the correct brackets for a power liftgate.
Parts Information
| Part Number | Description |
| 20800141 | BRACKET, L/GATE STRUT (Right Body Side) |
| 20942418 | BRACKET, L/GATE STRUT (Left Body Side) |
Warranty Information
For vehicles repaired under warranty use:
| Labor Operation | Description | Labor Time |
| B5933 | Liftgate Strut Replacement | Use Published Labor Operation Time |
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
Bulletin No.: PIT5072D
Date: Mar-2013
To View or Download this Document Click Here
Bulletin No.: PIT5072D
Date: March, 2013
To View or Download this Document Click Here
- [Application] GVPART4U automotive replacement shock lift supports is compitable with Cadillac 2015-2019 Escalade & Escalade ESV, Chevrolet 2015-2020 Suburban & Tahoe, 2016-2019 Suburban 3500 HD, GMC 2015-2020 Yukon & Yukon XL
- [Replacement] GVPART4U rear hatch shocks part number: 84306929 23235697 23431143 84036214 84183516 84183515 23226162 23408748 23431142 23487668
- [Advantage] GVPART4U power liftgate support struts are through completely technology upgrade. The motor runs smoothly, reducing shock and making low noise
- [Fitted] The OEM design for plug-in installation, matched with your origin power liftgate, it's easy to install with simple hand tools in just a few minutes
- [Performance] GVPART4U lift support shock struts are made of high-quality steel, powerful enough to support. Our lift aculator passed 50,000 fatigue tests, has excellent pressure-bearing performance, which is solid and durable
- Some GM Genuine Parts may have formerly appeared as ACDelco GM Original Equipment (OE)
- GM Genuine Parts are designed, engineered and tested to rigorous standards, and are backed by General Motors
- GM Engineers design and validate OE parts specifically for your Chevrolet, Buick, GMC, or Cadillac vehicle
- GM regularly updates production and service part designs to integrate new materials and technologies
- AUTOEXACT PRECISION FIT REPLACEMENT TAILGATE STRUT: Specifically designed fit for Cadillac 2015-2020 Escalade & Escalade ESV, Chevy 2015-2020 Suburban & Tahoe, 2016-2019 Suburban 3500 HD, GMC 2015-2020 Yukon & Yukon XL power liftgate strut replacement (Left & Right Sides). Directly replaces worn or weak original tailgate support. Replacement part number #84306929, 84183515, 84183516, 84036214, 23226162, 23235697, 23431143, 84306929, 84183515, 23487668, 23408748, 23431142. ⚠Factory power liftgate only — Not compatible with manual or modified liftgates. Not sure if your vehicle is compatible? Verify with your key fob for a liftgate button or email us with your VIN before purchasing
- RESTORE SMOOTH & RELIABLE LIFTGATE OPERATION: Fix slow, weak, or jerky tailgate movement caused by worn struts. Supports full automatic open/close cycles and keeps your liftgate securely in place — just like new. Good choice when original lift support struts become weak or slow. Perfect for daily use or after long-term tailgate wear
- SAFETY & RELIABILITY: Autoexact electric liftgate strut stable hydraulic damping ensures smooth, safe tailgate operation every day. Made from high-quality steel with waterproof and anti-fog protection to improve performance in harsh weather. Each rear hatch strut is leakage-tested to help ensure reliable operation and longer service life. Helps prevent sudden tailgate drop and accidental damage
- QUIET, DURABLE, WEATHER-RESISTANT DESIGN: The Autoexact liftgate actuator uses a high-torque, low-noise motor delivers near-silent operation (~45 dB at 30cm). Helps minimize clicking, grinding, or squeaking noises. Gas-spring damping and corrosion-resistant steel provide reliable performance in all weather conditions
- EASY INSTALLATION: Plug-and-play design makes it a feasible DIY project for most users with basic tools, no complex modification required. Cost-effective alternative to dealership repair. ⚠ Important: Always reinstall the interior tailgate cover panel before operating the liftgate. Testing without the panel may prevent full opening or damage the struts
- Country of Origin : United States
- The package length is 16.51 centimeters
- The package height is 80.01 centimeters
- The package width is 17.018 centimeters
- Fitment: Power Liftgate Supports Compatible with 2015-2019 ESV 2015-2020 Suburban 2016-2019 Suburban 3500 HD 2015-2020 Tahoe 2015-2020 Yukon XL; Replace for Left 84306929/23226162 Right 84183515/23408748
- 2. Direct Replacement: By quality tested,matches with your original car; Perfect for 6892009010, 6892009011, 6892009012, 6892009013, 6892009014, 6892009015(left side), For 6891009010, 6891009011, 6891009012, 6891009013, 6891009014, 6891009015(right side)
- 3. Material: Power Liftgate Actuator made from upgrade materials for durability and strength, it can support the weight of rear liftgate doors; With special surface coating and used for a different conditions
- 4. High Performance: Tailgate Lift Actuator can automatically open and close the tailgate; Movement is smoother than original one and quiet operation; Note: Only suitable for standard motor, not suitable for modified vehicle
- 5. 180 Days for our guest: 2 x (Left & Right) Tailgate Liftgate Supports Struts compatible with Rav4; Warm Trip: If you are the only one doing our lifts by yourself, be sure to support the rear tail hatch with sturdy wood as this will be more simple on the install, otherwise seek a helper
This product presentation was made with AAWP plugin.