NHTSA ID Number: 10201108
Manufacturer Communication Number: 15-NA-058
Summary
Squeak, Squawk, Creak or popping Noise originating from Rear Axle
2 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
CHEVROLET | VOLT | 2016-2017 |
Condition
Squeak, squawk, creak or popping noise in the rear of the vehicle when cornering or pulling into driveways.
Cause
The creak noise is created from the manufacturing process when the rear axle round tube is compressed to a U shape pattern. When the rear axle twists, the inner axle tube wall rubs on the outer wall. To fix the creak noise, a dry lubricant has been added during manufacturing. See the red arrows in the illustration above for rubbing areas.
SEOCONTENT-START
Bulletin No.: 15-NA-058 Date: Aug-2016 Subject: Squeak, Squawk, Creak or Popping Noise Originating from Rear Axle Brand: Model: Model Year: VIN: Engine: Transmission: from to from to Chevrolet Volt 2016 2017 All All Involved Region or Country North America and Korea Condition Some customers may comment on a squeak, squawk, creak or popping noise in the rear of the vehicle when cornering or pulling into driveways. Cause The creak noise is created from the manufacturing process when the rear axle round tube is compressed to a U shape pattern. When the rear axle twists, the inner axle tube wall rubs on the outer wall. To fix the creak noise, a dry lubricant has been added during manufacturing. See the red arrows in the illustration above for rubbing areas. Correction If you encounter a vehicle with the above concern, complete the following steps: 1. Have the customer demonstrate the noise they are hearing. Note: Some vehicles will be louder than others and as the vehicle is driven the noise will fade away. 2. Put the vehicle on the hoist with the rear wheels supported. Refer to Lifting and Jacking the Vehicle in SI. 1 3. Pull down on one side to get the axle to twist. The creak noise should be heard or felt as indicated in the above illustration areas. 4. If the noise is verified, replace the rear axle. Refer to Rear Axle Replacement in SI. Note: If the noise is not originating from the rear axle, refer to normal diagnosis referring to SI. Parts Information Description Part Number Qty AXLE-RR COMP CRK 23282677 1 Warranty Information Labor Operation Description Labor Time 8044520 Rear Axle Replacement Use Published Labor Operation Time Version 3 Modified December 11, 2015 – Updated information to include a breakpoint, Correction, Parts Information and Warranty Information. August 10, 2016 – Removed breakpoint and added the 2017 Model Year.
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1 Associated Document
Manufacturer Communications
Bulletin No.: 15-NA-058
Date: Aug-2016
MC-10201108-9999.pdf 156.024KB
NHTSA ID Number: 10082272
Manufacturer Communication Number: 15NA058
Summary
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE REAR AXLE ASSEMBLY FOR VEHICLES WITH THE CONDITONS OF A SQUEAK, SQUAWK, CREAK OR POPPING NOISE FROM THE REAR AXLE DUE TO THE AXLES INNER WALLS MAKING CONTACT WITH THE OUTER WALL.
1 Associated Document
Service Bulletin Document
Bulletin No.: 15-NA-058
Date: August, 2016
SB-10082272-5448.pdf 793.066KB
NHTSA ID Number: 10074303
Manufacturer Communication Number: 15-NA-058
Summary
Squeak, Squawk, Creak or Popping Noise Originating from Rear Axle
Some customers may comment on a squeak, squawk, creak or popping noise in the rear of the vehicle
when cornering or pulling into driveways.
The creak noise is created from the manufacturing process when the rear axle round tube is compressed to a U shape pattern. When the rear axle twists, the inner axle tube wall rubs on the outer wall. To fix the creak noise, a dry lubricant has been added during manufacturing. See the red arrows in the illustration above for rubbing areas.
1 Associated Document
Service Bulletin Document
Bulletin No.: 15-NA-058
Date: November, 2015
SB-10074303-0699.pdf 485.593KB
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