Transmission Clutch Wave Plate – 2007-2009 Buick Chevrolet GMC Pontiac Saturn

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NHTSA ID Number: 10126145

Manufacturer Communication Number: GCUS-9-2635

 

Summary

14404B – Special Coverage.Bulletin. Some vehicles may experience a cracked or fractured transmission wave plate, resulting in a loss of 3rd, 5th and reverse gears. If this condition occurs within the stated terms dealers will repair the transmission.

 

 


21 Affected Products

Vehicles

MAKE MODEL YEAR
BUICK ENCLAVE 2008-2009
CHEVROLET MALIBU 2008-2009
CHEVROLET TRAVERSE 2009
GMC ACADIA 2007-2009
PONTIAC G6 2007-2009
PONTIAC TORRENT 2008-2009
SATURN AURA 2007-2009
SATURN OUTLOOK 2007-2009
SATURN VUE 2008-2009

 


Condition

Some 2007-2009 model year Buick Enclave, GMC Acadia, Pontiac G6, Saturn AURA and OUTLOOK, 2008-2009 model year Chevrolet Equinox and Malibu, Pontiac Torrent, and Saturn VUE, and 2009 model year Chevrolet Traverse vehicles identified above and, equipped with a 6T70 or 6T75 – 6 speed FWD automatic transmission –– may experience a cracked or fractured wave plate, resulting in a loss of 3rd, 5th and reverse gears.

 

Special Coverage Adjustment

This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

Dealers are to replace the 3rd /5th / reverse clutch plate. The repairs will be made at no charge to the customer.

For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after March 2, 2015 are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to March 2, 2015 must be submitted to the Service Contract provider.

 

Parts Information

Description Quantity/
Vehicle
Part Number
Seal Kit A/Trans Serv. (2009 ) 1 24269586 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Seal Kit A/Trans Serv. (2007-2008 ) 1 24269587 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Reverse Clutch Plate, Fiber 4 24238954
Reverse Clutch Plate, Flat Steel 4 24258074
Housing, Reverse Clutch 1 (If Req) 24223798
Piston, Reverse Clutch 1 (If Req) 24223803
Plate, 3-5 Reverse Clutch Bkg. 1 24236516 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Dexron 6 Transmission Fluid 9 88861037 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light

 

The additional parts listed in the table below will not mandatorily be required to complete the repair procedure in this bulletin. These parts will only need replacement due to the wear or failure of other parts.

Description Quantity/
Vehicle
Part Number
Gear, Reaction Sun 1 24256292 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Carrier, Reaction 6T75 1 24246140 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Ring, 3-5 Rev Clu Bkg Plt Ret. 1 24263706
Cover, A/Trans Case 1 24260590 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Piston, Low & Rev Clutch 1 24223884
Spring, 2-6 Clutch 1 24228952 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light
Piston, 2-6 Clutch 1 24223887
Carrier, Reaction 6T70 1 24246142
Ring, 2-6 Clutch Ret. 1 24263709 Transmission Clutch Wave Plate - 2007-2009 Buick Chevrolet GMC Pontiac Saturn | small light

 


1 Associated Document

Manufacturer Communications

Bulletin No.: 14404B
Date: August 2016

https://www.nhtsa.gov/recalls?nhtsaId=10126145

MC-10126145-9999.pdf 1500.194KB

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NHTSA ID Number: 10090082

Manufacturer Communication Number: 14404A

 

Summary

14404A – SPECIAL COVERAGE (REVISED TO ADD MODEL YEAR VEHICLES, RPO CODES AND UPDATE WARRANTY TRANSACTION INFORMATION). SOME VEHICLES IDENTIFIED ABOVE AND, EQUIPPED WITH A 6T70 OR 6T75 – 6 SPEED FWD AUTOMATIC TRANSMISSION –– MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN A LOSS OF 3RD, 5TH AND REVERSE GEARS. DEALERS ARE TO REPLACE THE 3RD /5TH / REVERSE CLUTCH PLATE.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: 14404A
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10090082

SB-10090082-2280.pdf 1502.512KB

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NHTSA ID Number: 10057962

Manufacturer Communication Number: 14404A

Summary

THIS TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2007-2009 BUICK ENCLAVE, CHEVROLET EQUINOX, TRAVERSE, GMC ACADIA , PONTIAC G6, TORRENT, SATURN AURA, OUTLOOK, VUE: SOME MODELS MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE. *LJ

2 Associated Documents

Service Bulletin Document

Bulletin No.: 14404A
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057962

SB-10057962-6560.pdf 675.659KB

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Customer Satisfaction Campaigns

Bulletin No.: 14404A
March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057962

CSC-10057962-6560.pdf 113.053KB

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NHTSA ID Number: 10057638

Manufacturer Communication Number: 14404A

 

Summary

GENERAL MOTORS: TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. 2007-2009 BUICK ENCLAVE, CHEVROLET MALIBU, EQUINOX, TRAVERSE, ACADIA, PONTIAC G6, PONTIAC TORRENT, SATURN VUE. REVISED BULLETIN, PLEASE DISCARD COPIES OF SPECIAL COVERAGE RECALL 14404. *LJ

 

2 Associated Documents

Customer Satisfaction Campaigns

Bulletin No.: 14404A
March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057638

CSC-10057638-2081.pdf 55.916KB

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Service Bulletin Document

Bulletin No.: 14404A
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057638

SB-10057638-2081.pdf 1441.492KB

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NHTSA ID Number: 10090081

Manufacturer Communication Number: 14404

 

Summary

14404 – SPECIAL COVERAGE. SOME VEHICLES IDENTIFIED ABOVE AND, EQUIPPED WITH A 6T70 OR 6T75 – 6 SPEED FWD AUTOMATIC TRANSMISSION –– MAY EXPERIENCE A CRACKED OR FRACTURED WAVE PLATE, RESULTING IN A LOSS OF 3RD, 5TH AND REVERSE GEARS. DEALERS ARE TO REPLACE THE 3RD /5TH / REVERSE CLUTCH PLATE.

 

1 Associated Document

Service Bulletin Document

Bulletin No.: 14404
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10090081

SB-10090081-2280.pdf 1501.392KB

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NHTSA ID Number: 10057961

Manufacturer Communication Number: 14404

 

Summary

THIS TSB CONTAINS AN OWNER LETTER. SEE DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2007-2009 BUICK ENCLAVE, EQUINOX, MALIBU, TRAVERSE, ACADIA, PONTIAC G6, TORRENT, SATURN AURA, OUTLOOK: SOME VEHICLES MAY EXPERIENCE A CRACKED OF FRACTURED WAVE PLATE, RESULTING IN A LOSS OF 3RD, 5TH, AND REVERSE GEARS. *LJ

 

2 Associated Documents

Customer Satisfaction Campaigns

Bulletin No.: 14404
March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057961

CSC-10057961-2162.pdf 107.245KB

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Service Bulletin Document

Bulletin No.: 14404
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057961

SB-10057961-2162.pdf 673.98KB

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NHTSA ID Number: 10057637

Manufacturer Communication Number: 14404

 

Summary

GENERAL MOTORS 2007-2009 : TSB CONTAINS AN OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. BUICK ENCLAVE, CHEVROLET EQUINOX, CHEVROLET TRAVERSE, GMC ACADIA, PONTIAC G6, TORRENT, SATURN AURA. SOME VEHICLES HAVE EXPERIENCED CRACKED OR FRACTURED WAVE PLATE. *LJ

 

2 Associated Documents

Customer Satisfaction Campaigns

Bulletin No.: 14404
March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057637

CSC-10057637-4073.pdf 107.247KB

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Service Bulletin Document

Bulletin No.: 14404
Date: March 2015

https://www.nhtsa.gov/recalls?nhtsaId=10057637

SB-10057637-4073.pdf 673.981KB

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25 thoughts on “Transmission Clutch Wave Plate – 2007-2009 Buick Chevrolet GMC Pontiac Saturn”

  1. I have a 2007 GMC Acadia that I bought at a used car dealer. I did not know about this and I am having transmission problems now.

    Reply
  2. I’m US Military and was stationed in the UK from 2015 to Present. I was not notified of this Warranty and paid to have my transmission fixed because of this issue while here in the UK. Is this reimburseable?

    Reply
  3. I’m just hearing about this. I have a 2008 saturn vue with well over 219, 000 miles on it. i take it every 5000 miles to have the oil changed and to keep the warranty on the motor. ( Davenport Autopark of Rocky Mount N.C. I bought my car in 2009-2010 cant exactly remember right off hand. I take it to the dealership and they have never said anything to me about a possible recall. Now I could have this problem and the cost would have to come out of my pocket, doesnt really seem fair. How can I find out for sure about recall?

    Reply
  4. My GMC Acadia 2009, third owner in Saudi Arabia, transmission failure, 110 000 km, will this be covered? How should I get it repaired? In hurry please, may thanks.

    Reply
  5. My 2009 Chevy Equinox Sport AWD, came up with trouble code p0752.Im also getting a delay when shifting into reverse Would this be covered under the 14404b
    Thanks Greg

    Reply
  6. Have a 2008 Saturn Vue. Is at 89,000 miles. I purchased it in October 2009.

    Now it has had shorts causing radio to turn on off on its own and service lights to go and and off in the dash board. Then stopped working while I was driving- completely shut off.

    Is this covered in the warranty? I did have an electronic start out in October 2015 and the dealership took that out but that was not what causing the problem.

    Reply
  7. I have a 2008 GMC Arcadia that has been diagnosed to have the faulty wave plate. I was able to determine that prior owner had this problem fixed under recall in 2011. I now have the same problem again. Should the wave plate still/again be covered under the 14404B policy. I am still under 120000 miles and 10 years

    Reply
    • If it was covered before, usually they will not cover it again. I would talk to the general manger, maybe they will help you.

      Reply
      • To clarify my last point. The original fix of the the wave plate failure was covered by the mfg drivetrain warranty in 2011. Now in 2017 the waive plate has been diagnosed again. Diagnosed by different dealer, different state. Since it was originally covered under warranty shouldn’t it now be covered by special policy 14404. According to dealer, if need be, the default is covered multiple times under the special policy. This tells me the fir some reason when this problem was originally fixed under warrant my vin number was removed from the vin list that qualifies for the special policy 14404. This does not seem right? Seems like a technicality.

        Reply
  8. I have a 2010 Malibu LT which I had to replace transmission. I am interested to know what the changes are in 14404B. GM will not cover my transmission and it was 11 months out of warranty, although only had 76,000 kms. when it failed. Was doing the same thing that this special coverage describes in 14404A.

    Reply
    • “This bulletin is being revised to add additional vehicle population, and update the customer reimbursement dates. Please discontinue use, and discard all copies of Special Coverage Recall 14404A.”

      You should be covered…

      This special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.

      If you have your original receipts, GM should reimburse you.

      Reply
  9. How can i figure out that this plates are the problem on my 2009 saturn outlook it drive in to 1st gear but not reverse or other gears

    Reply
  10. Just took my 2008 Saturn outlook to the dealer because I believe my 3/5 transmission wave plate is faulty as it shakes going up hills when passing only gears 3rd and 5th unless I accelerate past those gears…dealer does diagnostic and says it’s not the wave plate and says I have a bad torque converter that will be $2000. I ask if he checked the wave plate as I read in recall that it can break and pass debris causing the torque converter to go bad…he said no we didn’t check it you have a bad torque converter…I say if you replace and find that wave plate was broke and may have caused the torque converter to go bad would both be covered as the recall states..once again says no your torque converter is bad and it has nothing to do with wave plate…I just don’t know what to do…I asked how would he diagnose the wave plate as it has same symptoms I’m having but he never visually inspected it…he says it would always throw a code of it was broke…I didn’t see that on the recall…please help I just think they diagnosed based on driving and it seems like they didn’t even know if the recall unless I informed them

    Reply

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