N222372310 N222372310 Inadequate Fuel Pump Flow – 2021-2022 Chevrolet Equinox & 2022 GMC Terrain

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6415 URGENT – DISTRIBUTE IMMEDIATELY Date: January 19, 2023 Subject: Upcoming Safety Recall N222372310 Inadequate Fuel Pump Flow Models: 2021-2022 Chevrolet Equinox 2021-2022 GMC Terrain To: All General Motors Dealers General Motors has notified the National Highway Traffic Safety Administration (NHTSA) about an upcoming safety recall that involves 2021-2022 model year Chevrolet Equinox and GMC Terrain vehicles. The GM recall number is N222372310. General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. A vehicle stall could increase the risk of a crash. Parts are not currently available, but when parts are available, dealers will replace the fuel pump module. General Motors does not have a VIN list of affected vehicles at this time, but we are working with the supplier to obtain the list of affected VINs as soon as possible. Once that happens, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will be updated. This action will be taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-013 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : JAN 19, 2023 NHTSA Recall No. : 23V-013 Manufacturer Recall No. : N222372310 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : NR Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2021-2022 Chevrolet Equinox Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. Production Dates : MAY 03, 2021 – DEC 01, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. Production Dates : MAY 03, 2021 – DEC 01, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. FMVSS 1 : NR FMVSS 2 : NR Part 573 Safety Recall Report 23V-013 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of the Safety Risk : A vehicle stall could increase the risk of a crash. Description of the Cause : During a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances resulting in the potential for insufficient fuel flow to the engine. Identification of Any Warning that can Occur : Drivers may see a check engine light or experience engine hesitation. The vehicle may not start. Involved Components : Component Name 1 : MODULE ASM-F/TNK F/PMP Component Description : Fuel Pump & Sender – Module/Assembly Component Part Number : 84997189, 84997195 Supplier Identification : Component Manufacturer Name : Coavis USA Address : 150 Kirts Blvd Ste A Troy Michigan 48084 Country : United States Chronology : On August 23, 2022, GM opened an investigation based on a high rate of warranty returns for the fuel tank pump on 2021-2022 model year Equinox and Terrain vehicles. GM’s investigation analyzed field data and field-returned components and conducted an inspection of the tier two supplier’s facility and manufacturing processes. On December 20, 2022, the tier two supplier informed GM that its manufacturing team made an unauthorized change in the fuel tank pump rolling force on May 2, 2021, but that this error was discovered and corrected by the supplier’s engineering team on June 1, 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition. GM has not identified any relevant crashes attributable to this condition. Part 573 Safety Recall Report 23V-013 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On January 12, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall. Description of Remedy : Description of Remedy Program : Dealers will replace the vehicles’ fuel pump module. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Replacement fuel pump modules were produced outside of the supplier’s suspect window. Identify How/When Recall Condition was Corrected in Production : All suspect fuel pump modules have been used in vehicle production or service. While the supplier identified and corrected the defective condition by June 1, 2021, GM was not made aware of the recall condition — or its correction — until December 20, 2022. Recall Schedule : Description of Recall Schedule : Dealer will be notified on January 19, 2023. Owner notification is estimated to begin on March 6, 2023. Planned Dealer Notification Date : JAN 19, 2023 – JAN 19, 2023 Planned Owner Notification Date : MAR 03, 2023 – MAR 03, 2023 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-013 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : FEB 10, 2023 NHTSA Recall No. : 23V-013 Manufacturer Recall No. : N222372310 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 23,164 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2021-2022 Chevrolet Equinox Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. There are 16,023 Chevrolet Equinox vehicles affected by this recall. Production Dates : JUN 02, 2021 – DEC 15, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2022-2022 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. There are 7,141 GMC Terrain vehicles affected by this recall. Production Dates : JUN 22, 2021 – FEB 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-013 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and 2022 model year GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle stall could increase the risk of a crash. Description of the Cause : During a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances resulting in the potential for insufficient fuel flow to the engine. Identification of Any Warning that can Occur : Drivers may see a check engine light or experience engine hesitation. The vehicle may not start. Involved Components : Component Name 1 : MODULE ASM-F/TNK F/PMP Component Description : Fuel Pump & Sender – Module/Assembly Component Part Number : 84997189, 84997195 Supplier Identification : Component Manufacturer Name : Coavis USA Address : 150 Kirts Blvd Ste A Troy Michigan 48084 Country : United States Chronology : On August 23, 2022, GM opened an investigation based on a high rate of warranty returns for the fuel tank pump on 2021-2022 model year Equinox and Terrain vehicles. GM’s investigation analyzed field data and field-returned components and conducted an inspection of the tier two supplier’s facility and manufacturing processes. Part 573 Safety Recall Report 23V-013 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On December 20, 2022, the tier two supplier informed GM that its manufacturing team made an unauthorized change in the fuel tank pump rolling force on May 2, 2021, but that this error was discovered and corrected by the supplier’s engineering team on June 1, 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition. GM has not identified any relevant crashes attributable to this condition. On January 12, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall. Description of Remedy : Description of Remedy Program : Dealers will replace the vehicles’ fuel pump module. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Replacement fuel pump modules were produced outside of the supplier’s suspect window. Identify How/When Recall Condition was Corrected in Production : All suspect fuel pump modules have been used in vehicle production or service. While the supplier identified and corrected the defective condition by June 1, 2021, GM was not made aware of the recall condition — or its correction — until December 20, 2022. Recall Schedule : Description of Recall Schedule : Dealer will be notified on January 19, 2023. Owner notification is estimated to begin on March 6, 2023. Planned Dealer Notification Date : JAN 19, 2023 – JAN 19, 2023 Planned Owner Notification Date : MAR 03, 2023 – MAR 03, 2023 * NR – Not Reported

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6443 URGENT – DISTRIBUTE IMMEDIATELY Date: February 10, 2023 Subject: Upcoming Safety Recall N222372310 Inadequate Fuel Pump Flow – Population Update in IVH Models: 2021-2022 Chevrolet Equinox 2022 GMC Terrain To: All General Motors Dealers On January 19, 2023 General Motors announced Upcoming Safety Recall N222372310 on certain 2021-2022 model year Chevrolet Equinox and 2022 GMC Terrain vehicles via GlobalConnect Message GCUS-3-2781. The population for this field action has now been defined and uploaded into IVH. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied. General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and 2022 model year GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. A vehicle stall could increase the risk of a crash. Parts are not currently available, but when parts are available, dealers will replace the fuel pump module. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. The Investigate Vehicle History screen in the Global Warranty Management system was updated for this upcoming Safety recall on February 10, 2023. This action was taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “02/10/2023” under Release Date and “Incomplete – Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 23V-013 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : FEB 22, 2023 NHTSA Recall No. : 23V-013 Manufacturer Recall No. : N222372310 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 23,164 Estimated percentage with defect : 5 % Vehicle Information : Vehicle 1 : 2022-2022 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. There are 7,141 GMC Terrain vehicles affected by this recall. Production Dates : JUN 22, 2021 – FEB 01, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Vehicle 2 : 2021-2022 Chevrolet Equinox Vehicle Type : Body Style : Power Train : NR Descriptive Information : GM manufacturing records and supplier part trace data were used to determine the recall population. There are 16,023 Chevrolet Equinox vehicles affected by this recall. Production Dates : JUN 02, 2021 – DEC 15, 2021 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 23V-013 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and 2022 model year GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : A vehicle stall could increase the risk of a crash. Description of the Cause : During a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances resulting in the potential for insufficient fuel flow to the engine. Identification of Any Warning that can Occur : Drivers may see a check engine light or experience engine hesitation. The vehicle may not start. Involved Components : Component Name 1 : MODULE ASM-F/TNK F/PMP Component Description : Fuel Pump & Sender – Module/Assembly Component Part Number : 84997189, 84997195 Supplier Identification : Component Manufacturer Name : Coavis USA Address : 150 Kirts Blvd Ste A Troy Michigan 48084 Country : United States Chronology : On August 23, 2022, GM opened an investigation based on a high rate of warranty returns for the fuel tank pump on 2021-2022 model year Equinox and Terrain vehicles. GM’s investigation analyzed field data and field-returned components and conducted an inspection of the tier two supplier’s facility and manufacturing processes. Part 573 Safety Recall Report 23V-013 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 On December 20, 2022, the tier two supplier informed GM that its manufacturing team made an unauthorized change in the fuel tank pump rolling force on May 2, 2021, but that this error was discovered and corrected by the supplier’s engineering team on June 1, 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition. GM has not identified any relevant crashes attributable to this condition. On January 12, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall. Description of Remedy : Description of Remedy Program : Dealers will replace the vehicles’ fuel pump module. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Replacement fuel pump modules were produced outside of the supplier’s suspect window. Identify How/When Recall Condition was Corrected in Production : All suspect fuel pump modules have been used in vehicle production or service. While the supplier identified and corrected the defective condition by June 1, 2021, GM was not made aware of the recall condition — or its correction — until December 20, 2022. Recall Schedule : Description of Recall Schedule : Dealer will be notified on January 19, 2023. Interim owner notification is estimated to begin March 10, 2023. Owner notification of an available remedy is estimated to begin on May 17, 2023. Planned Dealer Notification Date : JAN 19, 2023 – JAN 19, 2023 Planned Owner Notification Date : MAY 17, 2023 – MAY 17, 2023 * NR – Not Reported

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