N222372310 Inadequate Fuel Pump Flow – 2021-2022 Chevrolet Equinox & 2022 GMC Terrain

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January 19, 2023 NHTSA CAMPAIGN NUMBER: 23V013000

Fuel Pump May Not Provide Sufficient Fuel

An engine stall increases the risk of a crash.

 

NHTSA Campaign Number: 23V013

Manufacturer General MotorseBay, LLC

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 23,164

 

Summary

General MotorseBay, LLC (GM) is recalling certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. The fuel pump module may not consistently provide sufficient fuel to the engine, resulting in an engine stall.

 

Remedy

Dealers will replace the fuel pump module, free of charge. Owner notification letters were mailed June 5, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222372310.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Product Safety Recall
N222372310 Inadequate Fuel Pump Flow

Release Date: May 2023
Revision: 01

 

Condition

General MotorseBay has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and 2022 model year GMC Terrain vehicles. These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine. If the engine does not receive adequate fuel, the vehicle may stall. A vehicle stall could increase the risk of a crash.

 

Correction

Dealers will replace the vehicle’s fuel pump module.

 

Parts

Quantity Part Name Part Number displayed in EPC  Part Number To Be Ordered
1Torque Tube Seal/Gasket (AWD only)2320644923206449
2Retainer (AWD only)2320680823206808
2Seal (AWD only)2320680723206807
1Exhaust System Gasket22816982eBay22816982eBay
1Fuel Pump Module8478200784997204
1Fuel Pump Module8478201784997203
1Fuel Pump Module (Export)8478202184782021
1Threadlocker* (AWD only) (US)

GM Spec 14657 Grade B

19333511eBay(US)19333511eBay
Threadlocker* (AWD only) (CA)

GM Spec 14657 Grade B

1095348910953489

 

Service Procedure

Replace the Fuel Tank Fuel Pump Module. Refer to Fuel Tank Fuel Pump Module Replacement in SI.

 

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Frequently Asked Questions (FAQs) for Safety Recall N222372310
Inadequate Fuel Pump Flow

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

General MotorseBay has decided that a defect which relates to motor vehicle safety exists in certain 2021-2022 model year Chevrolet Equinox and 2022 model year GMC Terrain vehicles.

 

Q2) What is the issue or condition?

These vehicles have a condition in which the fuel pump module may not consistently provide sufficient fuel to the engine.  If the engine does not receive adequate fuel, the vehicle may stall.

 

Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?

Drivers may see a check engine light or experience engine hesitation.  The vehicle may not start.

 

Q4) What is the remedy/repair?

Dealers will replace the vehicles’ fuel pump module.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

A vehicle stall could increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair? A6)

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General MotorseBay, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

On August 23, 2022, GM opened an investigation based on a high rate of warranty returns for the fuel tank pump on 2021-2022 model year Equinox and Terrain vehicles. GM’s investigation analyzed field data and field-returned components and conducted an inspection of the tier two supplier’s facility and manufacturing processes.

On December 20, 2022, the tier two supplier informed GM that its manufacturing team made an unauthorized change in the fuel tank pump rolling force on May 2, 2021, but that this error was discovered and corrected by the supplier’s engineering team on June 1, 2021.

GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition. GM has not identified any relevant crashes attributable to this condition.

On January 12, 2023, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
CHEVROLETEQUINOX2021-2022
GMCTERRAIN2022

 


22 Associated Documents

Recall Acknowledgement

RCAK-23V013-4432.pdf 645.217KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Safety Recall 22S73 – Supplement #1 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Model Year Escape Vehicles with a 3-cylinder 1.5L Engine PCM Programming and Drain Tube Installation

RCMN-23V013-1473.pdf 12.027KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222372310 Inadequate Fuel Pump Flow

RMISC-23V013-6578.pdf 98.257KB

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Defect Notice 573 Report

RCLRPT-23V013-9113.PDF 214.328KB

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Recall 573 Report – 2/10/23

RCLRPT-23V013-8325.PDF 214.356KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222372310 Inadequate Fuel Pump Flow

RMISC-23V013-1231.pdf 98.358KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re Upcoming Safety Recall N222372310 Inadequate Fuel Pump Flow – Population Update in IVH

RCMN-23V013-3205.pdf 64.221KB

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Recall 573 Report – 2/22/23

RCLRPT-23V013-4596.PDF 214.389KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222372310 – Safety Recall Inadequate Fuel Pump Flow Application for Used Vehicle Working Capital Assistance Program (WCAP)

RCMN-23V013-7146.pdf 108.703KB

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Recall 573 Report – 2/28/23

RCLRPT-23V013-5622.PDF 214.393KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order – Expansion of Population Safety Recall – N222372310 – Inadequate Fuel Pump Flow

RCMN-23V013-7121.pdf 93.504KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-23V013-1396.pdf 94.933KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222372310 – Safety Recall Inadequate Fuel Pump Flow

RCMN-23V013-2935.pdf 188.139KB

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Remedy Instructions and TSB

RCRIT-23V013-8158.pdf 183.848KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222372310 Inadequate Fuel Pump Flow

RMISC-23V013-5633.pdf 98.236KB

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Recall 573 Report – 5/19/23

RCLRPT-23V013-4321.PDF 214.392KB

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Remedy Instructions and TSB

RCRIT-23V013-3159.pdf 185.586KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222372310-01 – Safety Recall Inadequate Fuel Pump Flow **IMPORTANT PARTS UPDATE**

RCMN-23V013-6264.pdf 167.354KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222372310 Inadequate Fuel Pump Flow

RMISC-23V013-5619.pdf 98.236KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-23V013-7920.pdf 78.971KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-23V013-8784.PDF 211.14KB

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Recall Quarterly Report #2, 2023-3

RCLQRT-23V013-8450.PDF 211.382KB

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Bestseller No. 10
Ancel VD500 OBD2 Scanner Diagnostic Tool for Volkswagen VW Audi Skoda Seat Diagnosis Check Engine Light EPB ABS SRS Code Reader Oil Throttle Position Adaption Brake Pad Reset
  • 【Designed for Volkswagen(VAG) Cars Diagnostics】The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN)
  • 【Basic + Special Advanced Functions for VAG Vehicle】The ANCEL VD500 scan tool for vw can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad(epb service) and throttle position adaption. If you don't know how to do it, please con-tact us in time. Include your car model, year and the function you want to do
  • 【Plug and Play, No Complex Connection】The ANCEL VD500 is truly plug-and-play—no complicated networking or batteries required. Simply connect it and use it anywhere in your car, anytime. Fast, easy, and convenient
  • 【Full Access, No Hidden Costs】Unlike other detectors that charge extra for features, the ANCEL VD500 is 100% no extra additional charges, with no hidden costs. The full functionality is accessible, and the system upgrade is included, a favorite choice among customers
  • 【Wide Compatibility for Volkswagen Cars】The VD500 diagnostic scanner for audi offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics

 


Last update on 2025-04-17 / Affiliate links / Images from Amazon Product Advertising API


 

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