N222390180 Half-Shaft Separation – 2023 Chevrolet Blazer & Traverse

February 2, 2023 NHTSA CAMPAIGN NUMBER: 23V042000

Half-Shaft Assembly Missing Retaining Ring

A missing retaining ring on the half-shaft can cause half-shaft inner joint separation, resulting in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.

 

NHTSA Campaign Number: 23V042

Manufacturer General Motors, LLC

Components POWER TRAIN

Potential Number of Units Affected 10

 

Summary

General Motors, LLC (GM) is recalling certain 2023 Chevrolet Blazer and Traverse vehicles. The left-side half-shaft assemblies may be missing a retaining ring.

 

Remedy

Dealers will replace the left-side half-shaft assembly, free of charge. Owner notification letters are expected to be mailed March 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N222390180.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 model year Chevrolet Blazer and Chevrolet Traverse vehicles. These vehicles may have left-hand half-shaft assemblies that are missing a retaining ring. If the retaining ring is missing, the half-shaft inner joint may separate from the shaft, which could result in a loss of propulsion and/or a loss of mechanical park. If the vehicle unexpectedly loses propulsion and/or mechanical park, there is increased risk of a crash or roll-away.

 

Correction

Dealers will replace the left-hand half-shaft assembly.

 

Parts

Quantity Part Name Part No.
1 Front Wheel Drive Half Shaft 84990734
1 Front Wheel Drive Half Shaft 84990736
1 Front Wheel Drive Half Shaft Nut 11612295

 


Frequently Asked Questions (FAQs) for Safety Recall N222390180 Half-Shaft Separation

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2023 model year Chevrolet Blazer and Chevrolet Traverse vehicles.

 

Q2) What is the issue or condition?

These vehicles may have left-hand half-shaft assemblies that are missing a retaining ring.  If the retaining ring is missing, the half-shaft inner joint may separate from the shaft, which could result in a loss of propulsion and/or a loss of mechanical park.

 

Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?

Drivers may hear a grinding or clicking noise from the front of the vehicle.

 

Q4) What is the remedy/repair?

Dealers will replace the left-hand half-shaft assembly.

 

Q5) What is the safety risk? Is the vehicle safe to drive?

If the vehicle unexpectedly loses propulsion and/or mechanical park, there is increased risk of a crash or roll-away.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

On November 9, 2022, a GM supplier quality engineer submitted an issue to GM’s Speak Up for Safety (SUFS) program regarding a missing retaining ring on a half-shaft that was returned to GM after warranty service on a 2023 Chevrolet Blazer.

On December 6, 2022, GM opened a product investigation. GM’s investigation determined that, during a brief manufacturing period in July 2022, an error in the half-shaft supplier’s quality control process may have failed to detect left-hand half-shaft assemblies with missing retaining rings. The supplier corrected the condition on July 15, 2022, but did not contain potentially affected assemblies. Using part traceability data, the supplier and GM identified potentially affected VINs. A review of field data discovered two complaints potentially related to this condition. These complaints were received by GM on September 15, 2022 and November 2, 2022.

On January 26, 2023, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall for vehicles that were built with suspect left-hand half-shaft assemblies.

 


2 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET BLAZER 2023
CHEVROLET TRAVERSE 2023

 


7 Associated Documents

Defect Notice 573 Report

RCLRPT-23V042-6221.PDF 214.335KB

RCLRPT-23V042-6221

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222390180 Half-Shaft Separation

RMISC-23V042-8964.pdf 98.779KB

RMISC-23V042-8964

 


Recall Acknowledgement

RCAK-23V042-9153.pdf 645.258KB

RCAK-23V042-9153

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order for Upcoming Safety Recall N222390180 Half-Shaft Separation

RCMN-23V042-4732.pdf 66.183KB

RCMN-23V042-4732

 


Remedy Instructions and TSB

RCRIT-23V042-2055.pdf 172.02KB

RCRIT-23V042-2055

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222390180 Half-Shaft Separation

RMISC-23V042-0530.pdf 98.752KB

RMISC-23V042-0530

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N212345941-06 – Safety Recall High Voltage Battery May Melt or Burn Additional vehicles have been moved to ‘Open’ status

RCMN-23V042-2201.pdf 11.662KB

RCMN-23V042-2201

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=23V042&docType=RCL

 


 

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  • Efficient Slide Hammer: The overall ergonomic design of the slide hammer, the handle is curved, the surface is large, and it is more comfortable to use. Use this universal joint slide hammer to work more efficiently.
  • Wih 63mm 48mm Joint Fork: Our kit include opening 63mm and 48mm cv joint fork removing adapter, the CV Joint Fork is be threaded internally, and the Slide Hammer stick is threaded externally. the joint fork could fit on the slide hammer stick, 63mm and 48mm are suitable for most vehicle models and have a wide range of uses.
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Last update on 2023-05-11 / Affiliate links / Images from Amazon Product Advertising API

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