NHTSA ID Number: 10222803
Manufacturer Communication Number: N222379820
Customer Satisfaction Program – Certain vehicles may have the Essential Operating and Safety Info Manual missing from the vehicle. Dealers are to place the Essential Operating and Safety Info Manual into the vehicle’s glovebox. Because this manual can be easily placed in the glovebox by the customer, and to reduce their inconvenience, manuals will be mailed to customers of record.
Certain 2023 model year Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon and Yukon XL vehicles may have the Essential Operating and Safety Info Manual missing from the vehicle.
Dealers are to place the Essential Operating and Safety Info Manual into the vehicle’s glovebox. Because this manual can be easily placed in the glovebox by the customer, and to reduce their inconvenience, manuals will be mailed to customers of record.
|Quantity||Part Name||Part No.|
|1||Chevrolet Essential Operating and Safety Manual||WPC874|
|1||GMC Essential Operating and Safety Manual||WPC875|
3 Affected Products
1 Associated Document
Release Date: October 2022 Revision: 00
- 🚙【2023 Upgraded Version of AL319/ AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel AL519, ML519, AL319, MS309. This Auel AL619 OBD2 scanner can scan ABS & SRS modules and supports Full 10 Modes of OBDII Functions with Enhanced Mode 6 on Worldwide Vehicles to read/ erase codes and turn off the MIL, reset ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and get your vehicle ready for the annual test.
- 🚙【Accurate ABS/SRS Diagnostic】If you accidentally trigger an ABS light or airbag light, AL619 can tell you what is making them on. AL619 scan tool can perform ABS/SRS diagnostic to get ABS/SRS codes to quickly locate the problem areas, replace bad parts or make repairs, clear the codes and turn off the warning lights. NOTE: ABS SRS Scan does NOT work on vehicles after 2015, and functions are not universal. Please send VIN number to 🚘auteldirect @ outlook. com🚘 to check compatibility.
- 🚙【Full OBD2 Functions & Numerous DTC Lookup】Only a scanner equipped with full OBD2 capability will help you most effectively! AL619 scanner can perform ALL 10 modes of OBD2 tests on vehicles to check emission-related conditions, including: read code, clear code, view live data, freeze frame data, vehicle info, check I/M readiness status, O2 monitor test, on-board monitor test, EVAP leak test, modules present. Built-in DTC Library can directly search DTC meaning, no need to google or guess it.
- 🚙【Accurate Read & Clear DTCs】Getting diagnostic codes(DTCs) is necessary before repairs if you don't want to be ripped off. AL619 can read codes and clear codes, helping you save trouble:1)before repairs, locate issues and decide whether to fix them yourself or go to a mechanic; 2)after repairs, make sure the issues have been fixed; 3) clear occasional fault codes, turn off CEL or MIL, and get car back to normal.
- 🚙【Turn Off CEL & Smog Check】The Check Engine Light is always annoying you, most of the time because of a little thing like a loose gas cap, isn't it? With AL619 scan tool, you can read code to quickly find out why the check engine light is on and reset it. Don’t waste money on a failed smog test! AL619 can retrieve I/M Readiness status to make sure OBD2 monitors on your car are “Ready”, monitors like misfire, fuel, catalyst, O2 sensors, EVAP, etc, to help you pass the annual smog check.
- 🥇【COMPLETE ABS SRS OBD2 SCANNER for CAR】1️⃣ABS SRS Airbag Scan Tool: Error codes diagnosis for ABS SRS Airbag control modules; 2️⃣Airbag Light & Sensor Reset Tool: Light reset & sensor calibrate after repairing the faults; 3️⃣Bidirectional Scan Tool: Activate and command ABS/SRS/Airbag components. 4️⃣Powerful OBD2 Scanner: Covers NT201/NT301 all obd2 functions for 12v vehicles after 1996. 👉TIPS: The abs scanner can NOT clear airbag crash data/collision data. NOT support programming/coding.
- 🎃【TOP ABS BLEEDER SCAN TOOL】Have you always feel the Brake pedal was slowly sinking to floor or the pedal was loose than it was a new vehicle? This abs brake auto bleed scan tool will bleed the brake, cycling the pump and valves to get a high and tight brake pedal. No need to cost hundreds of service fees to own a foxwell obd2 scanner with abs auto bleed. 👉Note: Only works on the vehicles support auto abs bleeding.
- 👍【UNIQUE ABS SRS BIDIRECTIONAL SCAN TOOL】It’s so valuable to own one with active test feature that never can not find on similar abs scanner. This abs code reader scan tool allows you to control the ABS/Airbag system and components to test hidden issues, including Auto Bleed Test/ Setup SDM Serial Number/ ABS Manual Control Tests/ ABS Motor Test/ ABS Version Test/ Actuator Tests, etc. When you exit the test, the system/component returns to normal operation.
- 🌈【AIRBAG & SAS CALIBRATION RESET】 Reading the airbag faults when the light was on and help you to reset the error codes after solving the faults. Also runs calibration of the steering angle sensor,which permanently stores the current steering wheel position as straight-ahead in the sensor EEPROM. On successful calibration of the sensor, the fault is automatically cleared. 🚩🚩🚩NOTE: Reset of the airbag exploding codes from car crash will not available even replaced the new airbag.
- 🚦【MEET YOUR ALL DEMANDS ON ABS BRAKE SRS AIRBAG】 If you feel headache on choosing scan tool with more expensive functions or low-cost but less features. This abs scanner airbag code reader is born to solve your issues. Not only the NT630 Plus car scanner will scan, pin-point the problem down and tell you which sensor was bad, no need to replace one by one, but also it will reset/calibrate the new sensor after replacement. The warning lights will off and all modules will running well again.
- 🚩2023 New Elite Version🚩Same Function As LAUNCH CRP123E 🚩Lifetime Free Update🚩5 YEARs Warranty 🚩Conact seller to get Free Gift 🚩Fast delivery by Amazon
- 🎁【Great Gift Idea For Every Car Owner】: Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! It comes with high-quality host with a strong box. Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!
- 🚗【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 🚗【 Error Fault Code Reader 】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and Vehicle Information, O2 Sensor Test, EVAP Test of Fuel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your vehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 🚗【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】※Live Data Graphing ,more intuitive to know your vehicle’s problem . ※ Large size Color Screen ;※ Print Function:Print the diagnose result easily; ※ with user manual and register & update tutorial video uploaded in the link by us, you can Look up it anytime by ONE-CLICK.
- 【Check Engine Light】The obd2 scanner 6100P shows fault codes with DTC Severity and quickly reveals the cause of "Check Engine" light warnings(MIL). One-press hot key help to check engine issue. Live data displays plenty of vehicle data present, such as engine coolant temperature, fuel injector pulse width(fuel trim), RPM, spark timing, etc.
- 【ABS & SRS & Transmission 】In addition to related OBD II codes,The abs srs obd2 scanner works well on reading/erasing ABS & SRS and Transmission codes for popular US Car Makes such as Ford, Chevy, Dodge, GM, etc. when the Traction light is constantly on. The ability to really detect where the problem is concerning brakes and airbags enables you to make sure all safety measures in place before putting yourself in harm's way.
- 【Oil Light Reset+Oil Level/Oil Life】The Oil Reset feature provides step-by-step reset procedures after an oil change for most 1996 and newer OBD2 vehicles. The free stepwise guide which 6100P scan tool provides as regards oil change reset and drive cycle procedures may be a major relieve for beginners. This abs code reader can also monitor your oil level and its service life.
- 【Battery Test & Alternator Test】The Innova code reader can be used to check the performance of the battery or alternator for your hybrid, car, SUV, minivan, or light truck diesel as well. During rough winters and scorching summers, this diagnostic tool will be invaluable when trying to root out start-up issues.
- 【Code Severity Levels】With Code Severity Levels function of This Innova Scan Tool, you can quickly identify if your vehicle needs an immediate fix or if it can wait until you get home to fix it yourself,You don't need to worry about the warning lights on again. And we are glad to tell that Innova 6100P has been selected to "Amazon's Highly recommended products" as "Highly rated OBDII Scanners" 🙂
- 🚘【ABS & SRS SYSTEMS DIAGNOSES FREE】Thinkcar SF100 OBD2 Scanner supports 2 main system diagnostics, including Air Bag and ABS system. ✔ Anti-Brake System Diagnosis (ABS): Retrieve ABS codes to tell you where the problem is, then you can fix it. ✔ Airbag System Diagnosis (SRS): A safety restraint system, is made up of impact sensors, a control module, and the airbags themselves. This diagnostic device can detect every electronic parameter to check its health status.
- 🚗【FULL 10 OBDII DIAGNOSIS FREE】This check engine code reader supports 10 modes of OBDII diagnostic functions-Read codes, Erase codes, On-board monitor test, I/M readiness, Vehicle live data, Freeze frame data, Auto VIN information, O2 Monitor Test, EVAP Monitor Test, DTCs Lookup. It helpful for quick analysis and diagnosis, providing solutions, saving time and money.
- 👍【EPB & OIL RESET FREE】Optional Paid Subscription Service Resets: Throttle Matching, Battery Matching,ABS Bleeding,EPB Reset,DPF Regeneration,TPMS Reset(NOT TPMS programming),Airbag Reset,Gear Learn, Etc. $29.95/one/ year. 👉 NOTE: The reset function is not applicable to all vehicles. Please send us the VIN number to check compatibility before purchasing.
- 🚗【Various vehicle coverage + 8 languages】Thinkcar ThinkScan SF100 car scanner diagnostic car diagnostic tool supports vehicles under the OBD2 agreement after 1996, covering a wide range of vehicles in Asia, Europe and the United States, with a wide coverage. 💜SUPPORT 8 LANGUAGES💜： English, Spanish, Portuguese, French, Russian, Japanese, German, Italian.
- ✅【 SUPPORT DIAGNOSIS REPORT 】This code reader can easily generate vehicle health diagnosis report, scan the QR code to print the diagnosis report. Simple and convenient, save time and efficiency for your car diagnosis.
- 🔧【PLUG AND PLAY - EASY TO USE】 : It only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use it to read the data to find out what the fault codes mean, how serious the fault is and what options there are to fix it before you go to the repair shop.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【TRANSMISSION FAULT DIAGNOSTIC】: When noises start to come from the transmission, your car might have transmission problems. This transmission scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. It provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: It is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This diagnostic tool also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- 🚌【ABS OBD2 SCANNER】:The FX2000 can read and clear the Diagnostic Trouble Codes (DTC) data stream transmitted from the ABS. It can verify the operating conditions of the ABS through a series of bi-directional tests and turn off the warning light. By retrieving the ABS code data, it can check the various brake components and accurately diagnose problems.
- ABS/SRS OBD2 Scanner > Enjoy this ABS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 scanner quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 code reader a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- 【4 Big Vehicle Modules VS 4 System】CGSULIT SC870 OBD2 Scanner has the ability to thoroughly and comprehensively diagnose many available electronic control modules from Drive, Body, Chassis and Electrical System. Unlike 4-system code readers on the market, which only check ABS/SRS/engine/transmission warning issues. At the same price, why not choose SC870 all system car diagnostic scan tool to solve more complex car problems?
- 【OE-Level All System Diagnostic Scanner】SC870 code reader supports full in-depth diagnosis on all available systems, such as Engine, ABS, SRS/Airbag, Transmission, EPB, HVAC, TPMS, Steering, Headlamp, Radio etc,. Read real-time data from ECUs, sensors and modules, pull fault codes, locate the root cause, clear codes and t-u-r-n off warning lights after problem is solved.
- 【EPB & Oil Light Reset】SC870 car code reader automotive diagnostic tool provides the most commonly used maintenance functions, oil reset for 50 car brands and electronic parking brake (EPB) reset for 48 car brands. Assist you in resetting the oil service light and setting brakes after Disc or Pad replaced. Saving up to $500 in car repair costs while ensure driving safety.
- 【Auto VIN】+【Live Data in Graphic】SC870 scanner for car supports one-click Auto VIN to easily and accurately get vehicle info without having to manually input each time. In addition, this CGSULIT scan tool intuitively display live data stream in text, single graph, multi- graph, and merge two graphs, like oil/transmission temp, engine speed, battery voltage... Meanwhile, SC870 abs code reader supports to record, playback and print diagnostic data.
- 【FULL OBDII Modes】+【DTCs Lookup】SC870 car scanner supports full OBDII functions, such as read/clear codes, live data, freeze frames, O2 sensor test, vehicle info, I/M Readiness, etc. It is mainly used to check Engine issues and help to be ready for annual smog test. SC870 obd scanner also built-in DTC Lookup to quickly know the definition of fault codes, to save your time and money.
- 👍【For DIYers and Home Mechanics】If you are looking for a reasonable ABS & SRS + OBD2 diagnostic scanner, the handheld code reader AL609P is worth a try. AL609P scanner can do many professional works: ABS/SRS diagnostic, all OBD2 functions, read/clear codes, view live data in text and graph, turn off check engine light(MIL), retrieve freeze frame data and vehicle info, etc. Game console-like design, easy to use, no need to scratch your head for the sudden warning lights (CEL/ABS/SRS light).
- 👍【ABS/SRS Diagnostic, Reset the Warning Lights】If you accidentally trigger an ABS light or airbag light, AL609P can tell you what is making them on. AL609P scan tool can perform ABS/SRS diagnostic to get ABS/SRS codes to quickly locate the problem areas, replace bad parts or make repairs, clear the codes and turn off ABS light and Airbag(SRS) light. This function is designed for 14 most common car makes only: Ford,GM,Chrysler,BMW,BENZ,VW,Land Rover,Jaguar,Volvo,Toyota,Honda,Nissan,KIA,HYUNDAI.
- 👍【Full OBD2 Functions】Generally only the scanners in auto parts stores are equipped with full OBD2 diagnosis, as they can handle more complex emission-related issues. But this little guy has those too! AL609P car scanner integrates all OBD2 functions (10 modes), including: read code, clear code, view live data, freeze frame data, vehicle info, check I/M readiness status, O2 monitor test, on-board monitor test, E-V-A-P leak test, modules present. Anyone has cars knows it’s well worth the price!
- 👍【Read/Clear Codes & DTC Lookup】Knowing the accurate codes in advance if you don't want to be ripped off. You can use AL609P scanner to read the codes to quickly locate the problem areas, then determine if you can do the repair yourself or go to a mechanic, and clear the codes to get everything back to normal. With DTC lookup and Code Breaker functions, when reading DTCs, it not only can tell you what they mean but also give you helpful tips to deal with DTCs, no need to google or guess it.
- 👍【Turn Off Check Engine Light】When your car detects an emission or engine related problem, Check Engine Light will be turned on. Do you want to spend hundreds of dollars to turn off this light every time, maybe it's just a gas cap that's not tightened or needs to change bad parts like spark plugs and ignition coils? With Autel AL609P scan tool, you can read code to quickly find out why the check engine light is on and reset it.
- 【ABS & SRS Scan Tool 】 Help you diagnose issues with both anti-lock braking system (ABS) and internal airbag system (SRS); test their sensors, valves, or solenoids; and keep track of any threats in real time to prevent unexpected damage with these 2 essential safety systems, which a normal OBD2 scanner cannot do. Compatible with GM, Nissan, Fiat, Benz, Volvo, LandRover, BMW, USAFord.
- 【3 Reset Services 】Easy to set up 3 regular reset services for Oil Light, Battery Management System, and Steering Angle Position. With this diagnostic tool, you can reset the oil service light and reset pre-programmed mileage intervals for energy efficiency; adjust or reset the steering angle position to keep steering aligned; and clear the original low battery fault information. No need to leave home for shop-quality car maintenance.
- 【All OBD2 Test Modes 】 Quickly tell you the exact cause behind the check engine warning light. This ABS & SRS scan tool is also a fully-featured obd2 code reader; can read/clear engine light codes, show live data, and do I/M readiness test ... to solve emission issues, and help pass smog test for most post-1996 OBD2/CAN vehicles. Plus, it has the now-popular DTC lookup library to save searching repair materials online.
- 【User-Oriented 】 Physically, you will like the feel of this obd2 scanner with the black rubber grip thing all around the outside edge. Durable enough to stand the accidental drop. Thanks to its easily accessible menu, you can operate all functions in minutes, with the press of a few buttons. 3-color LEDs intuitively indicate if everything's good, there's a warning, or there's a serious issue. There’s even an LED integrated into the connector port so you can hook it up in darkness.
- 【Worry-Free Purchase 】 You can update this scan tool through an internet USB to have the latest software for its optimized performance, with no extra costs throughout all its using life. We offer you 1-year quality backup period with 30-day unconditional return & replacement policy. TOPDON offers reliable customer support on Facebook during weekdays. Search “TOPDON Official” on Facebook and contact us via message. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP.
Last update on 2023-03-07 / Affiliate links / Images from Amazon Product Advertising API
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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6308 URGENT – DISTRIBUTE IMMEDIATELY Date: October 12, 2022 Subject: N222379820 – Customer Satisfaction Program Essential Operating and Safety Info Manual Not Installed Models: 2023 Chevrolet Suburban 2023 Chevrolet Tahoe 2023 GMC Yukon, Yukon XL To: All General Motors Dealers General Motors is releasing Customer Satisfaction Program N222379820 today. The total number of U.S. vehicles involved is approximately 5,962. Please see the attached bulletin for details. Customer Letter Mailing The customer letter mailing will begin on October 26, 2022. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated October 12, 2022. A list of vehicles in dealer inventory is attached to this message. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS Customer Satisfaction Program N222379820 Essential Operating and Safety Info Manual Not Installed Copyright 2022 General Motors. All Rights Reserved. Page 1 of 3 Release Date: October 2022 Revision: 00 Attention: This program is in effect until October 31, 2024. Make Model Model Year From To RPO Description Chevrolet Suburban 2023 2023 Chevrolet Tahoe GMC Yukon, Yukon XL Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition Certain 2023 model year Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon and Yukon XL vehicles may have the Essential Operating and Safety Info Manual missing from the vehicle. Correction Dealers are to place the Essential Operating and Safety Info Manual into the vehicle’s glovebox. Because this manual can be easily placed in the glovebox by the customer, and to reduce their inconvenience, manuals will be mailed to customers of record. Parts Quantity Part Name Part No. 1 Chevrolet Essential Operating and Safety Manual WPC874 1 GMC Essential Operating and Safety Manual WPC875 The owner manual can be obtained from the Warranty Parts Center (WPC) using the TSP Dealer Request Form located on Global Connect<Service Department<Service Forms Application<General Information tab<TSP Dealer Request Form. Instructions for submitting are on the form. The part numbers are in the table above. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9106465 Install Essential Operating and Safety Info Manual 0.2 ZFAT N/A Service Procedure Place the Essential Operating and Safety Info Manual into the glovebox. Dealer Responsibility All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this program must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealertraded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this program at no charge to customers, regardless of mileage, age of vehicle, or ownership, through October 31, 2024. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the involved vehicle listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Program followup cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this program enters your vehicle inventory or is in your facility for service through October 31, 2024, you must take the steps necessary to be sure the program correction has been made before selling or releasing the vehicle. Customer Satisfaction Program N222379820 Essential Operating and Safety Info Manual Not Installed Page 2 of 3 Dealer Reports – For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this field action. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this field action may be a violation of law in several states. Customer Notification USA & Canada – General Motors will notify customers of this program on their vehicle (see copy of customer letter included with this bulletin). GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Customer Satisfaction Program N222379820 Essential Operating and Safety Info Manual Not Installed Page 3 of 3 October 2022 This notice applies to your vehicle, VIN: ________________________________ Dear General Motors Customer: We have learned that your 2023 model year Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon or GMC Yukon XL may have the Essential Operating and Safety Info manual missing from the vehicle. Your satisfaction with your vehicle is very important to us, so we are announcing a program to prevent this condition or, if it has occurred, to fix it. What We Will Do: Your Essential Operating and Safety Info Manual is included with this letter. This manual should be placed in your glovebox. If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 We truly appreciate you taking the time to remedy your vehicle as we know your time is valuable. We want you to know that we will do our best, throughout your ownership experience, to ensure that your GM vehicle provides you many miles of enjoyable driving. Neelie O’Connor Global Executive Director Customer Experience Operations Enclosure N222379820