“This site contains affiliate links for which OEMDTC may be compensated” |
December 15, 2022 NHTSA CAMPAIGN NUMBER: 22V929000
Passenger Air Bag May Deploy with Child in Seat
In the event of a crash, a front passenger air bag that deploys with a child or infant in the front passenger seat can increase their risk of injury.
NHTSA Campaign Number: 22V929
Manufacturer General Motors, LLC
Components AIR BAGS
Potential Number of Units Affected 9
Summary
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front passenger seats. The Occupant Classification System may not properly disable the front passenger air bag when there is a small child or child restraint detected in the seat.
Remedy
Dealers will replace the passenger presence system, free of charge. Owner notification letters were mailed January 24, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222388911.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury.
Correction
Dealers will replace the passenger presence system which includes the ventilation assembly.
Parts
Quantity | Part Name | Part Number Displayed in EPC | Part Number To Be Ordered |
1 | MODULE KIT, AIRBAG FRT PASS PRESENCE | 84877097 | 86775918 |
1 | MODULE KIT, AIRBAG FRT PASS PRESENCE | 84877099 | 86775919 |
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which module kit to order.
Service Procedure
1. Remove and discard the airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI.
2. Install the new airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI.
Frequently Asked Questions (FAQs) for Safety Recall N222388911
Passenger Occupant Sensing
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.
Q1) Which vehicles are involved?
General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats.
Q2) What is the issue or condition?
An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
The front passenger airbag “ON/OFF” status indicator will correctly show whether the front passenger airbag is enabled or disabled.
Q4) What is the remedy/repair?
Dealers will replace the passenger presence system which includes the ventilation assembly.
Q5) What is the safety risk? Is the vehicle safe to drive?
If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury.
Q6) Does the customer have to pay for this remedy/repair?
No, this repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
Chronology :
GM opened a formal investigation on November 4, 2022 after GM’s “tier 1” seat assembly supplier notified GM that the supplier had discovered ventilated passenger seats with spacer foam missing in the seat vent assembly, and that seats without these spacers may have been shipped to GM’s assembly plant.
GM’s investigator met with both the seat supplier and the “tier 2” seat-vent supplier, as well as GM technical experts, to evaluate whether suspect seats had been shipped to GM, and the potential effect of missing spacers on performance of the front-passenger-airbag Occupant Classification System. Based on this analysis, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on December 8, 2022. GM is not aware of any field incidents related to this condition.
2 Affected Products
Vehicles
MAKE | MODEL | YEAR |
CHEVROLET | EQUINOX | 2023 |
GMC | TERRAIN | 2023 |
14 Associated Documents
Defect Notice 573 Report
RCLRPT-22V929-3243.PDF 215.552KB
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc) – Dealer Message re Update on Stop Delivery Order for Upcoming Safety Recall N222388910 Passenger Occupant Sensing VINs Moved to new Safety Recall N222388911
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222388911 Passenger Occupant Sensing
RMISC-22V929-8483.pdf 99.712KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order: GM Reference Number N222388910
Remedy Instructions and TSB
RCRIT-22V929-2266.pdf 174.947KB
Remedy Instructions and TSB
RCRIT-22V929-2000.pdf 175.996KB
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222388911 Passenger Occupant Sensing
RMISC-22V929-3575.pdf 99.596KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re N222388911 – Safety Recall Passenger Occupant Sensing
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222388911 Passenger Occupant Sensing
RMISC-22V929-0073.pdf 99.596KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222388911-01 – Safety Recall Passenger Occupant Sensing **IMPORTANT PARTS UPDATE**
ISSUED Owner Notification Letter(Part 577)
RCONL-22V929-7787.pdf 81.685KB
Recall Quarterly Report #1, 2023-1
RCLQRT-22V929-7429.PDF 211.142KB
Recall Quarterly Report #2, 2023-2
RCLQRT-22V929-2852.PDF 211.24KB
Latest Recalls Documents
https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V929&docType=RCL
- 【Easy to Use--Work out of box】+【FOXWELL 2024 New Version】 FOXWELL NT604 Elite scan tool is the 2024 new version from FOXWELL, which is designed for those car owners who want to figure out the cause issue before fixing the car problem via scanning the most common systems like abs srs engine and transmission.The NT604 Elite diagnostic tool comes with latest software, which can be used out of box. No need to waste time to download the software first.
- 【Affordable】+【Reliable Car Health Monitor】 Will you be confused what happen when the warning light of abs/srs/transmission/check engine flashes? Instead of taking your cars to dealership, this foxwell scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. It will t-urn off the warning light car after the problem is fixed.👉TIPS: Airbag crash/collision data can NOT be cleared even you replace the new airbag.
- 【5 in 1 Diagnostic Scanner】Compared with those auto scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also it can be an abs/srs scanner, transmission and check engine code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it.
- 【Fantastic AUTOVIN】+【No extra software fee】Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite abs srs scanner supports 60+ car makes from worldwide (America/Asia/Europe). You don’t need to pay extra software fee.
- 【Solid protective case KO plastic carrying bag】+ 【Lifetime update】Almost all same price-level obd scanner diagnostic tool only offers plastic bag to hold on the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
- 🎉【2024 Upgraded Ver. of AL519/ ML519/ ML619】Autel develops the brand-new AutoLink AL619 as the advanced ver. of Autel ML519, AL519, AL319, MS309. This AL619 OBD2 scanner can scan ABS & SRS systems, and support 10 Modes of OBD II Diagnostics Function on Worldwide Vehicles to read, erase codes and turn off the MIL, ABS, SRS warning lights so that you can better maintain your car when related malfunctions occur and make your vehicle ready for the annual test.
- 🎉【Accurate ABS/ SRS Diagnostics Functions】The ABS/ SRS diagnostic function is used to retrieve and clear codes from the ABS/ SRS systems. It can read and clear DTCs, show definitions of each code, display live data of multiple sensors in the graph to locate fault causes, and assist home mechanics to do the proper repair and clear ABS & Airbag warning lights. Diagnoses ABS/ SRS system codes on most 1996 and newer major vehicle models. Please email 📩 immoautel @ outlook. com 📩 for help.
- 🎉【All 10 Modes of OBD II Diagnostics Function】The OBD II Diagnostics function is a fast-access option that allows you to carry out a quick test on the engine system of OBD II vehicles. Read Codes, Erase Codes, Live Data, Freeze Frame, Retrieving I/M Readiness Status, O2 Monitor Test, On-Board Monitor Test, DTC Lookup, Component Test, Viewing Vehicle Information, Modules Present.
- 🎉【Live Data and Freeze Frame Data】With Live Data functions, Autel AL619 OBD2 diagnostic code reader allows you to view the live PID (Parameter Identification Data) of the vehicle's computer module(s) in text, graph to check the status of various sensors. And Freeze Frame Data enables you to view the vehicle's operating parameters at the moment a DTC is detected. These information will aid the technician by allowing the parameters to be duplicated for diagnostic and repair purposes.
- 🎉【DTC Lookup Feature】Besides showing you the code’s definition while you are reading the diagnostic trouble codes, AL619 features comparably user-friendly DTC Lookup Function which enables you to retrieve the definitions of any error codes from the large database of AL619, saving you from the hassle of wasting time searching definition of every code via Google.
- 2024 Top Choice for ABS Bleeder Scan Tool - Is the brake pedal always slowly sinking down or becoming loose? This ABS brake bleeding scan tool will cycle the pump and valves to achieve a tight brake pedal. It's the most affordable obd2 scanner with ABS auto bleed. By following the instruction step by step, even a beginner can navigate through easily. Coverage check before purchasing via FOXWELL official site: Support- Diagnostic Coverage List. Tip: It won’t work on vehicles lacking an auto bleed function.
- More Than a Entry Level OBD2 Scanner, Ideal for Home Mechanics - Based on the NT301 FOXWELL Scanner, NT630 Plus takes OBD-II diagnostics to the next level by customizing functions for ABS and SRS system. This SRS and ABS scanner provides in-depth insights on error code diagnosis, wheel speed sensor, airbag circuits, cable connectors monitor, etc... Note: This scanner DOES NOT work on Airbag crash data/programming issues.
- No More Higher End Service than You Need - One NT630 Plus is enough! This obd2 scanner with ABS and SRS takes in-depth diagnosis on Anti-Lock Brake System & SRS/Airbag, and also performs Airbag light reset/ SAS(Steering Angle Sensor) adjustment/ Oil light reset daily reset services. These issues will be restored after the car faults repaired. Note: Some classic vehicles without the electronic control system can not support the reset service.
- Also can Work like NT301 - The NT630 Plus ABS code reader can connect to the OBD-II port directly. It will diagnose all OBD-II modules instantly, displays the live data, locates bad sensors and indicate I/M readiness status before the annual inspection. Guides you to do the maintenance work, reduces the potential driving risk and keep a peak performance on the road.
- Higher-level Services wih Lower Cost - Cost less to own a ABS SRS Bidirectional Scan Tool that is not found on similar code readers & scan tools. This car diagnostic scanner allows you to test all potential car faults in the ABS/Airbag system, with functions returning to normal once you exit the program. Please note, that only ABS/SRS modules are supported.
- [Transform Your Car Care Experience] - With BLCKTEC, instantly become your own professional mechanic. Effortlessly read and clear your car’s trouble codes and check engine light, ensuring your vehicle stays in top condition.
- [Empower Yourself with Comprehensive Diagnostics] - Unlock the full potential of your vehicle with the BLCKTEC 430. Access detailed diagnostics previously exclusive to professional mechanics’ OBD2 scan tools, including ABS, Airbag, SRS, TPMS codes, and beyond, right at your fingertips.
- [Drive with Confidence] - The BLCKTEC 430 is more than just a car code reader; it's your personal vehicle health advisor. Receive tailored repair reports with potential causes and verified solutions for your specific make and model, guiding you to the right fix every time.
- [Seamless Connectivity, Ultimate Convenience] - Experience the freedom of wireless diagnostics with this portable car scanner. Easily connect via Bluetooth to our intuitive sensor, and enjoy all the functionalities of high-end scan tools without the clutter of wires, directly from your smartphone or tablet.
- [DIY Repairs Made Easy] - Navigate car maintenance with ease using our premium app. Access a vast library of easy-to-follow repair videos, guiding you through each step of the repair process, compatible with both iOS & Android devices.
- 🔥【Easy to use and friendly】+【Faster diagnostic speed】 FOXWELL NT604 is the 2024 newest enhanced 4 system code reader, which is capable of reading/clearing fault codes, retrieving vehicle information and displaying 4-in-1 live data stream. You will easily find what's wrong with your car to avoid expensive trip to dealership. At the same time, this car scanner will directly tell you what the corresponding code means, avoiding the hassle of searching for information.
- 🛠【OBD2 Full Function】+【Check Engine/ABS/SRS/Transmission】 This scan tool will allow you to perform full OBDII diagnostic for all cars with OBDII protocols. You can use it to check if your car is ready for annual testing through the I/M Readiness menu. In addition, the device also has value-added functions such as real-time data flow, DTC Lookup, data playback, and printing. Turn off Check Engine/ABS/SRS/Transmission Light. Tips: the fault code can be only erased after the problem is fixed.
- 🚗【Cover 10000+ models &60+ Car Makes】 and 【AUTOVIN】 Compared with Other scanner which only supports 40 car makes, NT604 car diagnostic scanner for all cars contains more than 60 car brands and 10000+ cars for almost all OBDII cars sold worldwide like passenger car, SUVs, minivans, light-duty trucks, etc. produced by Asian, European, American with the supported year differing from 1996 to 2024. It allows you to get your VIN and vehicle info rapidly, no need to take time input one by one.
- 🛒【Battery Voltage Checker】+【Lifetime Free Update, No Subscription fee 】 It monitors the real-time voltage of the vehicle battery and displays it in graphical and textual form, informing you of the health status of the battery. Also monitor the health of your car. NT604 is equipped with the latest software directly, so you don't need to download a bunch of updated software after unboxing to use it. Lifetime no subscription fee for upgrading software.
- 🎁【Great festival Idea:Applicable for Many People】+【High End and Exquisite Protective Packaging】 Best one item for Dad, Husband, Boyfriend, Handy Men. Every car owner will need a 4 systems diagnostic scan tool! This code reader fits for home mechanic, DIY car owners, advanced hobbyiest, car dealer, auto repair shop, automotive engineer, diagnostic tech, automobile tech, individual. Apparently, this is the most economical scan tool for every mechanic.
- 💻Note: (About UPDATE) ANCEL FX2000 car scanner diasgnostic tool can be used directly as it comes with existed software, You don't need to register or update beforethe first use. It's recommended to update your scanner with SD card only when it fails to work on your car, or it's slow to load all menus or if you need newer software version. 📢Software update supports WIN XP, 7, 8, 10 operation systems only, but not for Mac and ios system. 📧Any concerns, pls feel free to 𝙚-𝙢𝙖𝙞𝙡 us via 𝙖𝙢𝙖𝙯𝙤𝙣 @ 𝙖𝙣𝙘𝙚𝙡𝙩𝙚𝙘𝙝. 𝙘𝙤𝙢.
- 🔧【PLUG AND PLAY - EASY TO USE】 : ANCEL FX2000 car scanner only takes 3 steps to connect to the car for diagnosis without cumbersome operations. The latest FX2000 automotive scanner diagnostic tool is equipped with a one-key diagnosis function, which can automatically identify the model and year of your car, and automatically diagnose the car. Even beginners can use this obd2 scanner with abs and srs to read the data and find out what the fault codes mean.
- 🚗【FULL OBD-LEVEL DIAGNOSTICS TOOL】: Quickly determines the cause of engine system faults, reads current, permanent and pending codes. After the repair, clears the codes and turns off the warning light. In addition, the FX2000 OBD2 scanner diagnostic tool also displays important OBD II advanced data such as fuel, live data and other manufacturer-specific parameters in real time to ensure that the engine ECU is operating correctly and safely, saving vehicle owners a lot of time and money in maintenance.
- 🚙【A/T TRANSMISSION FAULT DIAGNOSTIC TOOL】: Some noises come from the A/T transmission? Ancel obd2 scanner will read fault codes, display live transmission system data (fluid temperature, fluid pump, clutch actuation, pressure, etc.), and ensures transmission performance is optimal for vehicle speed and load. This transmission scanner provides detailed TCM data of the vehicle, so you can quickly and accurately find existing or potential problems.
- 🚐【FIND OUT SRS WRONG】: ANCEL FX2000 obd2 scanner with abs and srs is able to read and clear fault codes in the SRS (airbag) and turn off the warning light to make sure the system is working correctly and safely. This odb2 scanner also displays a live graphical data stream of the supplemental restraint system (air bag), which allows you to analyze and verify that the air bag system is working properly.
- [Pro OBD2 Scanner] - BlueDriver is the easiest way to scan and understand your vehicle like a professional mechanic. Read and clear your car’s trouble codes and check engine light.
- [Read & Clear All The Codes] - BlueDriver's enhanced vehicle diagnostics gives you access to information normally available only to mechanics on their OBD2 scan tools. Now you can read and clear ABS, Airbag, SRS, TPMS codes, and many more.
- [Get The Right Fix] - Much more than a car code reader, BlueDriver is a diagnostic tool. Get unlimited specific repair reports containing possible causes, reported fixes, and more for virtually every vehicle make and model.
- [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
- [User-Friendly App and Repair Videos] - BlueDriver gives you more ways to scan and fix your vehicle. Our iOS & Android app connects you to a large database of repair videos with step-by-step directions of repairs.
- The VD500 OBD2 scanner is specifically designed to diagnose Volkswagen Group (Fits for VW/Audi/Skoda/ SEAT) 12-volt 16-pin vehicles, but can also be used with other 12-volt (non-Volkswagen) and light trucks (non-electric) vehicles manufactured in 1996 or later that are OBD II -compliant with standard 16-pin OBD II protocols (J1850 VPM, J1850PWM, ISO9141, KWP 2000 and CAN). Please send your vehicle information to our 💌amazon@anceltech.com💌 to check compatibility.
- For Volkswagen (VAG) vehicles diagnostics, the device can not only read and clear codes on engine, ABS, transmission, SAS (not all cars), ESP, TPMS and other systems, but also reset the oil, brake pad and throttle position adaption.
- For other OBD II vehicles (non-Volkswagen), the VD500 can read and clear fault codes, display fault code definitions, turn off the CEL (check engine light) and retrieve VIN information ONLY.
- The VD500 diagnostic offering for Volkswagen vehicles covers the following vehicles: fits for VW (CC, EOS, Golf, GTI, Jetta, Passat, Phaeton, Polo, Rabbit, Sharan, Tiguan, Touran, Touareg); fits for Audi (A3, A4, A6, A7, A8, A5, Q3, Q5, Q7, R8, RS3, TT, RS, RS5, S4, S6); fits for Skoda (Octavia, Rapid, Yeti, Kodiaq, Fabio, Superb); fits for SEAT (Leon, Ateca, Ibiza, Altea, Cushion, Cord, Alhambra) Diagnostics.
- With English and German as display languages, this diagnostic scan tool provides life-time free software updates to fix the latest bugs or add new parameters. Simply download the software from the official website, then follow on-screen instructions to install it.
- ABS/SRS OBD2 Scanner > Enjoy this ABS SRS OBD2 code reader to reveal exact issues underlying in your brake, airbag, and engine systems, test individual ABS/SRS sensors, valves, or solenoids to quickly locate malfunctions (compatible with GM, Nissan, Fiat, Benz, Volvo, Land Rover, BMW, USA Ford, please reach us for details.), making sure critical safety systems work in perfect harmony together against accidents to be safe than sorry. NOTE: Only support upgrade on windows.
- 3 Most Needed Service Functions > This TOPDON OBD2 scanner guides you through step by step procedures to reset oil service light and programmed mileage intervals for engine efficiency (Oil Reset); to calibrate steering wheel position for vehicle’s traveling in a straight line (SAS Reset); to clear the original low battery fault information against coming battery failures or damage (BMS Reset); saving your needless visits to mechanics. NOTE: Not suitable for all models, please reach us for compatibility.
- Full OBD2 Diagnostics > Say goodbye to the hassle of manual check-ups via this srs bi-directional code reader. Quickly correct Check Engine Light warning on most OBD2/CAN compatible vehicles. Easily access to your smog status with one simple click I/M Readiness; and being filled with features for live data readings, freeze frame data, plus EVAP system, onboard monitor test means this scan tool checks all daily car care boxes.
- Work Easier > Red-Yellow-Green LEDs in this OBD2 diagnostic scanner TOPDON Arilink600 quickly show the overall DTC status without toggling through menu selections. HELP hotkey takes you directly to detailed descriptions/tips. Read/Erase DTC, I/M readiness shortcuts are added for optimized operation, along with DTC Lookup library for interpreting codes, designing the SRS OBD2 reader diagnostic tool a pleasure to use right out of the package even for beginners.
- Helpful Service > Get instant, free lifetime access to the most recent updates to add new car models and troubleshooting bugs making the OBD2 scanner TOPDON AL600 a long-term investment for any home mechanics. The extended 1 years of quality assurance sweetens the worry-free deal even further. Multilingual Menu: EN, FR, ES, DE, IT, RU, PT, and JP. NOTE: Only support upgrade on windows.
- 【Great Ideal For Every Car Owner】Prefect choice for your father, husband, brother or boyfriend. EVERY CAR OWNER WILL NEED IT! Also, the lifetime f-ree update is provided for more vehicle coverage, bug fixes. SAVE AT LEAST $1000+ PER YEAR!Get LAUNCH CRP123 Elite car diagnostic scanner and give your lover a surprise!Get the Extra Gifts :Protective Case Storage Bag,please reach us at: cardiag-aftersales @ hotmail.com.
- 【 Read & Clear/Reset Engine/ABS/SRS/Transmission Diagnostic Scan Tool 】LAUNCH CRP123 OBD2 Scanner can test Engine, Transmission, ABS and Airbag four systems, also reads and resets code, displays data stream graphic, stores and playbacks dynamic data stream,helps to quick analysis and diagnosis.
- 【 Error Fault Code Reader】Except the full 10 modes OBD2 diagnostic functions like, retrieving I/M readiness, Freeze Frame Data, Read Dynamic Data stream and V-ehicle Information, O2 Sensor Test, EVAP Test of F-uel Tank System (Mode 8) and Advanced On-board Monitoring (Mode 6), launch crp123 obd2 scanner can not only reveal what error codes your car is producing, but also erase your v-ehicle’s check engine light after problem fixed, the DTC help and explanation also tell you the exact problem.
- 【 Live Data Graphing + Read/Record/Playback Data stream + Print diagnostic data 】Live Data Graphing,more intuitive to know your vehicle’s problem.Large size Color Screen ;Print Function:Print the diagnose result easily; with user manual and register & update tutorial video uploaded in the link by us,you can Look up it anytime by ONE-CLICK.
- 【 Find Your Vehicles Here】Launch CRP123 obd2 scanner Supports mainstream vehicles on the world,fit for ACURA VW AUDI AUST FORD BENZ BMW CHRYSLER FIAT GM HOLDEN HONDA HYUNDAI INFINITI JAGUAR ISUZU KIA LANDROVER LEXUS MAZDA MITSUBISHI NISSAN OPEL PORSCHE SAAB SEAT SKODA SMART MERCEDES SPRINTER SUBARU SUZUKI SCION TOYOTA USA FORD VOLVO PEUGEOT CITROEN RENAULT EUROFORD.Etc.
Last update on 2024-06-07 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.
SEOCONTENT-START
OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-929 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : DEC 15, 2022 NHTSA Recall No. : 22V-929 Manufacturer Recall No. : N222388911 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 9 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2023-2023 Chevrolet Equinox Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records, supplier calibration data, and part trace data were used to determine the affected population. This recall only affects vehicles equipped with ventilated front passenger seats (RPO KU3), available only on the Premier trim line. Vehicles equipped with other passenger seats are not affected by this recall. Vehicles produced with seats from outside of the supplier’s suspect window and vehicles addressed prior to shipment from GM’s assembly plant are not included in this recall. There are 4 Chevrolet Equinox vehicles involved in this recall. Production Dates : OCT 22, 2022 – OCT 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Part 573 Safety Recall Report 22V-929 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 Vehicle 2 : 2023-2023 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records, supplier calibration data, and part trace data were used to determine the affected population. This recall only affects vehicles equipped with ventilated front passenger seats (RPO KU3), available only on the Denali trim line. Vehicles equipped with other passenger seats are not affected by this recall. Vehicles produced with seats from outside of the supplier’s suspect window and vehicles addressed prior to shipment from GM’s assembly plant are not included in this recall. There are 5 GMC Terrain vehicles involved in this recall. Production Dates : OCT 22, 2022 – OCT 25, 2022 VIN Range 1 : Begin : NR End : NR Not sequential Description of Defect : Description of the Defect : General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. FMVSS 1 : NR FMVSS 2 : NR Description of the Safety Risk : If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Description of the Cause : The seat-vent assembly supplier shipped the assemblies without the foam spacers installed. Identification of Any Warning that can Occur : NR Involved Components : Part 573 Safety Recall Report 22V-929 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Component Name 1 : MAT ASM-F/SEAT VENT FAN Component Description : Front Passenger Seat Vent Assembly Component Part Number : 84382695 Supplier Identification : Component Manufacturer Name : Lear Corporation Address : Avenida Prolongacion, Arrollos 105 San Luis Potosi Foreign States 78395 Country : Mexico Chronology : GM opened a formal investigation on November 4, 2022 after GM’s “tier 1” seat assembly supplier notified GM that the supplier had discovered ventilated passenger seats with spacer foam missing in the seat vent assembly, and that seats without these spacers may have been shipped to GM’s assembly plant. GM’s investigator met with both the seat supplier and the “tier 2” seat-vent supplier, as well as GM technical experts, to evaluate whether suspect seats had been shipped to GM, and the potential effect of missing spacers on performance of the front-passenger-airbag Occupant Classification System. Based on this analysis, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on December 8, 2022. GM is not aware of any field incidents related to this condition. Description of Remedy : Description of Remedy Program : Dealers will replace the passenger presence system which includes the ventilation assembly. Pursuant to 49 C.F.R. § 573.13(d)(1), all covered vehicles are under warranty, so reimbursement is not offered. How Remedy Component Differs from Recalled Component : Replacement systems have ventilation assemblies that include the foam spacers. Identify How/When Recall Condition was Corrected in Production : On discovery, GM’s supplier initiated containment efforts on October 21, 2022. As of November 8, 2022, GM production and supply chain had been contained. GM’s tier 1 supplier revised their process to inspect for the foam on October 26, 2022. The tier 2 supplier instituted a vision detection system on November 11, 2022 Part 573 Safety Recall Report 22V-929 Page 4 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on December 15, 2022. Owner notification is estimated to begin on January 30, 2023. Planned Dealer Notification Date : DEC 15, 2022 – DEC 15, 2022 Planned Owner Notification Date : JAN 30, 2023 – JAN 30, 2023 * NR – Not Reported
**************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS DCS6372 URGENT – DISTRIBUTE IMMEDIATELY Date: December 15, 2022 Subject: Update on Stop Delivery Order for Upcoming Safety Recall N222388910 Passenger Occupant Sensing VINs Moved to new Safety Recall N222388911 Models: 2023 Chevrolet Equinox 2023 GMC Terrain To: All General Motors Dealers STOP DELIVERY ORDER As previously communicated on December 9, 2022, via GlobalConnect Message GCUS-3-2724, certain 2023 model year Chevrolet Equinox and GMC Terrain vehicles in new or used vehicle inventory were placed on stop delivery. This communication is to inform dealers that the VINs previously included in Stop Delivery N222388910 have been moved to new Safety Recall N222388911. All VINs will remain in “Incomplete. Remedy Not Available” status. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the defect is remedied. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Parts are not currently available, but when parts are available, dealers will replace the passenger presence system which includes the ventilation assembly. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system has been updated for this upcoming recall on December 15, 2022. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. To identify involved vehicles in dealer used inventory, run an Open VIN Report or Field Action Initiation Report using Field Action Reports-GFAM within the Maxis Dealer Application in GlobalConnect. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Until the recall bulletin is released, the Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will display “12/15/2022” under Release Date and “Incomplete. Remedy Not Available” under Status. This means the required repair is not yet available and dealers should not attempt to perform any repairs. We are working with the supplier to obtain the required parts as quickly as possible. When a sufficient quantity of parts are available, the recall bulletin will be released and dealers can begin repairing vehicles. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS DCS6363 URGENT – DISTRIBUTE IMMEDIATELY Date: December 9, 2022 Subject: Stop Delivery Order: GM Reference Number N222388910 Models: 2023 Chevrolet Equinox 2023 GMC Terrain To: All General Motors Dealers STOP DELIVERY ORDER Effective immediately, stop the delivery of certain 2023 model year Chevrolet Equinox and GMC Terrain vehicles which are in the attached VIN file and in new vehicle inventory. GM has made a safety recall decision that impacts these vehicles. The GM reference number is N222388910. GM will provide dealers with additional information in the coming days. The subject vehicles cannot be delivered or sold until further notice. Until further instructions are received, new vehicles subject to this stop delivery order must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. The Investigate Vehicle History (IVH) screen in the Global Warranty Management (GWM) system will be updated as “Stop Delivery – Await Communication” and Status as “Incomplete, Remedy Not Available” on December 9, 2022. This action has been taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. This means the required repair is not yet available and dealers should not attempt to perform any repairs. A list of involved vehicles that have been identified as being in dealer new vehicle inventory is attached to this message. It is sorted by dealer Business Associate Code (BAC) for easy reference. Your dealership’s BAC will not be listed if none of the involved vehicles are currently in your new vehicle inventory. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
Product Safety Recall N222388911 Passenger Occupant Sensing Copyright 2023 General Motors. All Rights Reserved. Page 1 of 5 Release Date: January 2023 Revision: 01 Revision Description: An additional column has been added to the parts table to clarify the correct part number to order. Please discard all previous copies of bulletin N222388911. Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicles involved in this recall were placed on stop delivery December 09, 2022. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Make Model Model Year RPO Description From To Chevrolet Equinox 2023 2023 KU3 VENTILATED SEAT PASS-FRONT GMC Terrain Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. Correction Dealers will replace the passenger presence system which includes the ventilation assembly. Parts Quantity Part Name Part Number Displayed in EPC Part Number To Be Ordered 1 MODULE KIT, AIRBAG FRT PASS PRESENCE 84877097 86775918 1 MODULE KIT, AIRBAG FRT PASS PRESENCE 84877099 86775919 Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which module kit to order. Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9106576 Replace Airbag Front Passenger Presence Module 1.5 ZFAT N/A 9106583 Floor Plan Reimbursement – NEW INVENTORY ONLY N/A * Note: To avoid having to “H” route the floor plan transaction for approval, it must be submitted prior to the repair transaction. Floor Plan Reimbursement – NEW INVENTORY ONLY * USA & Canada Only – For vehicles eligible for floor plan reimbursement, the amount should be submitted in Net Item/Miscellaneous. This amount should represent the product of the vehicle’s average daily interest rate (see table below) multiplied by the actual number of days the vehicle was in dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop delivery message (December 09, 2022) to the date the repair is completed, and the vehicle is ready for sale (not to exceed 33 days). Product Safety Recall N222388911 Passenger Occupant Sensing Page 2 of 5 Vehicle Floor Plan Reimbursement Amount USA Canada 2023 Chevrolet Equinox $6.99 N/A 2023 GMC Terrain $8.21 $7.76 Service Procedure 1. Remove and discard the airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI. 2. Install the new airbag front passenger presence module. Refer to Airbag Front Passenger Presence Module Replacement in SI. Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions) It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time. Dealer Responsibility – All All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle. Dealer Reports – For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states. Product Safety Recall N222388911 Passenger Occupant Sensing Page 3 of 5 Courtesy Transportation – For USA & Canada Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation program details. Customer Notification USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification Product Safety Recall N222388911 Passenger Occupant Sensing Page 4 of 5 IMPORTANT SAFETY RECALL January 2023 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222388911. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. What will we do? Your GM dealer will replace the passenger seat cushion assembly. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour and 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V929. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Product Safety Recall N222388911 Passenger Occupant Sensing Page 5 of 5 Regina A. Carto Vice President Global Product Safety and Systems GM Recall: N222388911
**************************************************************************************************************
IMPORTANT SAFETY RECALL January 2023 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that a defect which relates to motor vehicle safety exists in a small number of 2023 model year Chevrolet Equinox and GMC Terrain vehicles equipped with ventilated front seats. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222388911. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? An Occupant Classification System (the “sensing system”) in these vehicles is designed to disable the front passenger airbag if a small child or child restraint is detected in the seat. The vent assemblies in these seats may be missing certain foam spacers, which under certain conditions may cause the sensing system not to properly disable the airbag. If the sensing system is not able to properly identify an occupant in the front passenger seat, the airbag may deploy in a crash when the occupant protection strategy was to disable the airbag, increasing the risk of injury. What will we do? Your GM dealer will replace the passenger seat cushion assembly. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual service correction time of approximately 1 hour and 35 minutes. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Do you have questions? If you have any questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) Chevrolet 1-800-222-1020 711 / 1-800-833-2438 GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V929. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina A. Carto Vice President Global Product Safety and Systems GM Recall: N222388911
**************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS DCS6401 URGENT – DISTRIBUTE IMMEDIATELY Date: January 10, 2023 Subject: REVISION: N222388911-01 – Safety Recall Passenger Occupant Sensing **IMPORTANT PARTS UPDATE** Models: 2023 Chevrolet Equinox 2023 GMC Terrain Equipped with VENTILATED SEAT PASS-FRONT (RPO KU3) To: All General Motors Dealers Engineering has brought to our attention that the part numbers listed in bulletin N222388911 will not display correctly in the Electronic Parts Catalog (EPC) when searching by VIN. These part numbers have not yet updated in the EPC. An additional column has been added to the parts table to clarify the correct part number to order. Please discard all previous copies of bulletin N222388911. Please ensure that any parts ordered or installed are for the specific VIN being repaired. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
**************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS DCS6396 URGENT – DISTRIBUTE IMMEDIATELY Date: January 9, 2023 Subject: N222388911 – Safety Recall Passenger Occupant Sensing Models: 2023 Chevrolet Equinox 2023 GMC Terrain Equipped with VENTILATED SEAT PASS-FRONT (RPO KU3) To: All General Motors Dealers General Motors is releasing Safety Recall N222388911 today. The total number of U.S. vehicles involved is approximately 9. Please see the attached bulletin for details. Vehicles involved in this recall were placed on stop delivery December 09, 2022. Once the service procedure contained in the bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns. Customer Letter Mailing The customer letter mailing will begin on January 23, 2023 Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated January 9, 2023. A list of vehicles in dealer inventory is attached to this message. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS
SEOCONTENT-END