Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack – 2022 BrightDrop EV600 & 2022-2023 GMC Hummer EV Pickup

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October 13, 2022 NHTSA CAMPAIGN NUMBER: 22V771000

High Voltage Battery Enclosure Not Properly Sealed

Water accumulation in the high voltage battery pack can cause a loss of drive power, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V771

Manufacturer General Motors, LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 824

 

Summary

General Motors, LLC (GM) is recalling certain 2022 BrightDrop EV600 and 2022-2023 GMC Hummer EV Pickup electric vehicles. The high voltage battery pack enclosure may not be properly sealed, allowing water to enter the pack.

 

Remedy

Owner notification letters were mailed April 13, 2023. Second letters will be sent once the remedy is available. Owners may contact EV Concierge at 1-833-HUMMER-EV, and BrightDrop Service Operations and Support at 1-888-987-4377. GM’s number for this recall is N222380031.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2022-2023 model year GMC HUMMER EV vehicles. The high-voltage battery pack enclosure in some of these vehicles may not have been properly sealed. If the pack enclosure is not sealed, water can enter the pack. GM is aware of three confirmed reports of this condition causing water to enter the pack. In two of the cases, the vehicles would not start. In the third case, the vehicle lost propulsion while driving. A loss of propulsion while driving can increase the risk of a crash.

 

Correction

Dealers will replace high-voltage battery packs.

 

Parts

Quantity Part Name Part No.
1 High Voltage Battery Assembly *
As Req. High Voltage Drive Motor Cable 86783177
As Req. High Voltage Drive Motor Cable 86783176
6 Engine Coolant – US 12378390
Engine Coolant – CA 10953456

 


Frequently Asked Questions (FAQs) for Safety Recall N222380031
Improper Urethane Sealing – High Voltage Battery Pack

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

Certain 2022 model year GMC HUMMER EV vehicles

 

Q2) What is the issue or condition?

The high-voltage battery pack enclosure in some of these vehicles may not have been properly sealed.  If the pack enclosure is not sealed, water can enter the pack.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

If water enters the battery pack enclosure and causes a battery pack malfunction, one or more malfunction indicator lamps may illuminate and the driver information center will display a warning message to the driver.

 

Q4) What is the remedy/repair?

Dealers will replace high-voltage battery packs.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

GM is aware of three confirmed reports of this condition causing water to enter the pack.  In two of the cases, the vehicles would not start.  In the third case, the vehicle lost propulsion while driving.   A loss of propulsion while driving can increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

On July 26, 2022 and August 9, 2022, GM received Speak Up For Safety (SUFS) submissions relating to potential electrocoating and urethane-sealing issues in certain Hummer EV battery packs. GM opened product investigations to investigate these related allegations on August 2, 2022 and August 19, 2022. GM’s investigations identified two manufacturing errors—undercured electrocoating along certain portions of the battery tray and improper urethane seal repair—that could result in poor urethane seal adhesion in battery packs built during specific build windows.

GM is aware of two relevant field reports and a relevant report involving a GM-owned test vehicle. In the two field reports, received by GM on June 27 and July 19, 2022, the vehicles would not start. In the third report, a GM-owned test vehicle lost propulsion during a test event at GM’s Milford Proving Grounds on September 24, 2022. All three of these vehicles exhibited water leaks at urethane seals that had been repaired by the battery pack supplier during pack assembly. Water inside the battery packs triggered the vehicles’ onboard diagnostics, and the drivers received notification of a battery-pack malfunction.

GM is not aware of any accidents, injuries, or fires related to this condition. GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on vehicles containing packs with potentially improperly repaired urethane seals on October 6, 2022. SFADA decided to expand this recall to vehicles that may have battery pack trays with undercured electrocoating on October 13, 2022.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
BRIGHTDROP EV600 2022
GMC HUMMER EV 2022-2023

 


44 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re Stop Delivery Order for Upcoming Safety Recall N222380030 Improper Urethane Sealing – High Voltage Battery Pack

RCMN-22V771-9763.pdf 64.228KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380030 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-5188.pdf 97.57KB

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Defect Notice 573 Report

RCLRPT-22V771-7193.PDF 214.818KB

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Recall Acknowledgement

RCAK-22V771-9080.pdf 752.876KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re Update on Stop Delivery Order for Upcoming Safety Recall N222380030 Improper Urethane Sealing – High Voltage Battery Pack VINS Moved to new Safety Recall N222380031

RCMN-22V771-6761.pdf 114.42KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-8177.pdf 97.552KB

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Recall 573 Report – 10/25/22

RCLRPT-22V771-6214.PDF 214.834KB

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Miscellaneous Document – Supplemental Outreach re Important Safety Information Re Your GMC Hummer EV Edition 1

RMISC-22V771-8658.pdf 940.943KB

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ISSUED Interim Owner Notification Letter(Part 577) (Hummer)

RIONL-22V771-4380.pdf 91.756KB

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ISSUED Interim Owner Notification Letter(Part 577)

RIONL-22V771-6550.pdf 40.377KB

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Recall 573 Report – 1/26/23

RCLRPT-22V771-2385.PDF 214.829KB

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Recall 573 Report – 3/16/23

RCLRPT-22V771-1291.PDF 214.844KB

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Remedy Instructions and TSB

RCRIT-22V771-9162.pdf 943.663KB

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Remedy Instructions and TSB

RCRIT-22V771-2655.pdf 944.286KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222380031-01 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Revised Warranty Section

RCMN-22V771-2634.pdf 56.709KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 23C02 Certain 2023 Model Year Transit Wiring Harness Missing Jumper Loop

RCMN-22V771-9843.pdf 60.148KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-2661.pdf 97.475KB

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Recall 573 Report – 4/12/23

RCLRPT-22V771-3064.PDF 214.838KB

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Recall 573 Report – 4/12/23

RCLRPT-22V771-9921.PDF 214.838KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-22V771-0374.pdf 81.512KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-01 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack

RCMN-22V771-8644.pdf 110.81KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-6528.pdf 97.475KB

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Remedy Instructions and TSB

RCRIT-22V771-5868.pdf 942.365KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222380031-02 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack **IMPORTANT PARTS UPDATE**

RCMN-22V771-1490.pdf 107.908KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-02 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-1206.pdf 110.103KB

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Remedy Instructions and TSB

RCRIT-22V771-0649.pdf 943.746KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack **IMPORTANT PARTS UPDATE**

RCMN-22V771-1332.pdf 184.964KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-02 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-6443.pdf 207.308KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-4705.pdf 97.475KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-9873.pdf 206.668KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-7324.pdf 207.533KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-5290.pdf 207.644KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222380031 Improper Urethane Sealing – High Voltage Battery Pack

RMISC-22V771-4621.pdf 97.475KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-9045.pdf 207.173KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-4529.pdf 156.429KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-7368.pdf 205.066KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-7818.pdf 206.104KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-2054.pdf 206.685KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-0023.pdf 205.991KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-3356.pdf 206.987KB

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Recall 573 Report – 7/12/23

RCLRPT-22V771-6664.PDF 214.834KB

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Recall Quarterly Report #1, 2023-2

RCLQRT-22V771-5516.PDF 211.147KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-8652.pdf 154.297KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N222380031-03 – Safety Recall Improper Urethane Sealing – High Voltage Battery Pack Additional vehicles have been moved to ‘Open’ status

RCMN-22V771-9129.pdf 156.813KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V771&docType=RCL

 


 

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  • UL AND ENERGY STAR CERTIFIED LEVEL 2 EV CHARGER. DEFAULT CHARGE RATE is 40A. WiFi Internet connection is required to raise or lower charge rate. Pair with an Emporia Vue Smart Home Energy Monitor to automatically charge only with excess solar power and curb charging during peak demand.
  • UL LISTED WITH YOUR SAFETY IN MIND. Manufactured to meet the safety criteria defined by these industry standards: NEC 625, SAE J1772, UL 817, UL 991, UL 2231, UL 2251, and UL 2594. INSTALLS INDOORS OR OUTDOORS. Your charger will be safe from the elements with a rugged watertight NEMA Type 4 enclosure. Check with your state and local company to see if there are incentives and rebates in your area. PROTECTED BY A 3-YEAR WARRANTY.
  • PLUGGED OR HARDWIRED INSTALLATION - 11.5kW (240V/48A) / 9.6kW (240V/40A) / 10kW (208V/48A) / 8.3kW (208V/40A) (Preconfigured for NEMA Type 14-50P with 22" cable compliant with 2017 NEC Section 625.17(A)(3) for up to 40A or convert to Hardwired for up to 48A). Requires a dual-pole, dedicated breaker at 60A+ for a 48A charge or 50A+ for a 40A charge. A professional electrician is recommended for hardwiring or installing a NEMA Plug.
  • COMPATIBLE WITH ANY EV. The charger comes with a SAE J1772 connector (adapter required for Tesla EVs) and a 24' cable with integrated cable management.
  • REAL-TIME ENERGY DATA: REQUIRES 2.4 GHz WIFI WITH AN INTERNET CONNECTION to monitor energy use and charging sessions with iPhone / Android / Web Browser app. Schedule charging with the app. Easily manage the parameters to handle variable utility rate charges.
SaleBestseller No. 7
EVIQO Level 2 EV Charger - 48 Amp EV Charger Level 2, 240V Electric Vehicle Charging Stations, EV Level 2 Charger NEMA 14-50/Hardwire EVSE Level 2 Charger, 25' Cord Electric Car Charger Energy Star/UL
  • 9X FASTER: EVIQO is electric vehicle charger for home providing 38 m/h (40 amp ev charger by default) and 46 m/h if hardwired and set as a 48A EV charger. Max output for EV charging station level 2 is set with a dip switch. Adjustable current: 1A increment in EVIQO app. Stay EVIPOWER-ful with live 24/7 post-sale customer support.
  • SAFE, USA CERTIFIED: EVIQO electric car charger level 2 is UL compliant, Energy Star, ETL and FCC certified EV charging station with 3-year Extended Manufacturer Warranty. EVIQO level 2 home ev charger is weatherproof. This EV car charger level 2 is suitable for use as an indoor/ outdoor EV charger. EVIQO EV wall charger level 2 meets NEMA 4 and IP66 protection standards.
  • SMART APP: EVIQO surveyed 1,800 EV owners to create EV home charger level 2 app. Set up to 3 schedules for cost savings during off-peak rates. Get smart tips and reminders, track power/costs live and monitor the charging history. Enjoy sleek intuitive interface of your electric car charger 240v. EVIQO level 2 car charger consistently enhances its firmware with remote OTA updates.
  • COMPATIBLE WITH ALL EVs: EVIPOWER electric car home charging stations are equipped with heavy duty rubberized SAE J1772 connector compatible with all EVs / PHEVs in NA: all Tesla models, Chevrolet Bolt, VW ID 4, Nissan Leaf, Polestar 2, Ford Mustang Mach-E, IONIQ 5/6, BMW i3, i4, iX, Mercedes EQS, Audi, Rav4, VW ID 4, Jeep Wrangler 4xe level 2 charger (Tesla requires an adapter).
  • FIRST-IN-CLASS: EVIQO electric vehicle charging stations offer the MARKET'S LONGEST 37" input cable with a NEMA 14-50 plug along with a 25' EXTRA LONG output cable.
Bestseller No. 8
AplysiaTech Level 1+2 EV Charger, 16Amp 110-240V, Portable J1772 Electric Car Charger, Plug-in EV Charging Station, with 21 Ft Level 2 Charger Cable NEMA 6-20 & NEMA 5-15 Adapter
  • 【High Compatibility】 AplysiaTech EV charger is compatible with Tesla and other electric vehicles that meet SAE J1772 standards. our EV charger comes with convert NEMA 5-15 and 6-20 plugs that allow it to be used for both level 1 & level 2
  • 【Level 1/2 Electric Car Charger】 Our EV charger cable is 4 times faster than a standard EV charger and getting you 44 miles with only 4 hours under 240V charge. It has a power range of 95-265V, up to 16A, Enable you to charge quickly.
  • 【Safety guarantee】 This Level 1/Level 2 EV charger weatherproof rating is IP67, controller IP54, CE certification, with lightning protection, leakage, grounding, low voltage, overvoltage, overcharge, overheating and overcurrent and other multiple protection.
  • 【Easy to Carry】 Don't worry about charging while traveling or on business. We provide a fireproof NEMA 5-15P to 6-20R adapter, This EV charger can be carried directly in the car, always available, and can be charged anywhere there is a 120V or 240V socket.
  • 【Professional Customer Service】 We are committed to providing customers with the best quality, the most professional service. If you have any problems with our EV charger, please feel free to contact us. With a 1-year warranty, we will do our best to meet your requirements for our products.
SaleBestseller No. 10
Level 2 Electric Vehicle Charger,48Amp/240V, 25ft Cable FCC/UL Indoor/Outdoor J1772 EV Car Charging Station w/App Control, WiFi Enabled (Gray/NEMA 14-50)
  • FAST CHARGING: EV Charger Level 2 240V charges up to 9X faster and delivers up to 11 kW/48 amps.
  • INTELLIGENT CONTROL: LED screen shows charging stats and more. Use the App to save money by setting the charging start time to charge your vehicle during off-peak hours and tracking charging status.
  • COMPATIBILITY with ALL EV CARS: (Tesla adapter included)Designed to be compatible with all SAE-J1772 electric vehicles and plug-in hybrids.
  • SAFE AND RELIABLE: Our EV charger is IP66 waterproof and IK10 certified for use indoors or outdoors in all weather conditions.
  • EASY TO INSTALL: The EV charger is easy to install and can be hardwired or plugged in.

Last update on 2024-04-16 / Affiliate links / Images from Amazon Product Advertising API

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