N222377890 Seat Height-Adjust Pivot Bolt May Be Loose – 2022-2023 Chevrolet Equinox & 2022 GMC Terrain

September 29, 2022 NHTSA CAMPAIGN NUMBER: 22V724000

Loose Bolt in Driver’s Seat Frame

A seat with a missing or loose bolt may not properly restrain the occupant in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 22V724

Manufacturer General MotorseBay logo, LLC

Components SEATS

Potential Number of Units Affected 7,571

 

Summary

General MotorseBay logo, LLC (GM) is recalling certain 2022-2023 ChevroleteBay logo Equinox and 2022 GMC Terrain vehicles. The driver’s seat may have a stripped or loose bolt at the seat frame height-adjust pivot.

 

Remedy

Dealers will inspect the driver’s seat and replace the seat cushion frame, if necessary, free of charge. Owner notification letters were mailed on November 4, 2022. Owners may contact ChevroleteBay logo customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC’s number for this recall is N222377890.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General MotorseBay logo has decided that a defect which relates to motor vehicle safety exists in certain 2022 – 2023 model year ChevroleteBay logo Equinox and 2022 model year GMC Terrain vehicles equipped with power driver seats that are not equipped with memory function. The driver seats in these vehicles may have a stripped or loose bolt at the seat frame height-adjust pivot. If the seat frame height-adjust pivot bolt comes out of the pivot joint, the seat structure may have reduced ability to restrain the occupant in a crash, increasing the risk of injury.

 

Correction

Dealers will inspect driver seats and replace seat cushion frames if necessary.

 

Parts

QuantityPart NamePart No.
1Front Seat Cushion Frame13525388

 

Service Procedure

1. Adjust the driver’s seat to the highest upward and most rearward position, as shown above.

 

2. Locate the four Front Seat Vertical Adjuster Bracket Bolts (1), shown above.

  • If all four bolts are in place, proceed to step 3.
  • If any of the four bolts are missing replace the Front Seat Cushion Frame. Refer to Front Seat Cushion Frame Replacement in SI. Proceed to step 6.

 

Note: The gap is considered good if the feeler gauge can fit as shown in the center image of the graphic above but cannot go in far enough to touch the shaft of the bolt. The feeler may touch the outside diameter of the bushing, as shown in the center image of the graphic above but should not pass between the head of the bolt and the bushing flange, touching the shaft of the bolt as shown in the right image of the graphic above.

3. On all four bolts, check the gap between the Front Seat Vertical Adjuster Bracket Bolts (1) and the Front Seat Cushion Frame Bushing (3) using a 0.25 mm (0.010 inch) feeler gauge (2) as shown above.

  • If the gap is less than 0.25 mm (0.010 Inch) on all four bolts, shown in the left and center image of the graphic above, proceed to step 5.
  • If the gap is 0.25 mm (0.010 Inch) or more on any of the four bolts, shown in the right image of the graphic above, proceed to step 4.

4. Inspect the failed bolts for cross threading.

  • If no cross threading is found, proceed to step 5.
  • If cross threading is found, replace the Front Seat Cushion Frame. Refer to Front Seat Cushion Frame Replacement in SI. Proceed to step 6.

Caution: Minimize torque over-shoot. Too high of torque can strip the threads of a good bolt.

5. Torque all four bolts to 39 Nm (20 lb ft).

  • If all four bolts achieve torque, proceed to step 6.
  • If any of the four bolts do not achieve torque, replace the Front Seat Cushion Frame. Refer to Front Seat Cushion Frame Replacement in SI. Proceed to step 6.

6. Return the seat to the original location.

 


Frequently Asked Questions (FAQs) for Safety Recall N222377890
Seat Height-Adjust Pivot Bolt May Be Loose 

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety Recall identified above.

 

Q1) Which vehicles are involved?

Certain 2022-2023 ChevroleteBay logo Equinox and 2022 GMC Terrain vehicles equipped with power driver seats that are not equipped with memory function.

 

Q2) What is the issue or condition?

The driver seats in these vehicles may have a stripped or loose bolt at the seat frame height-adjust pivot.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

Seats with this condition may exhibit squeaks, looseness, or rattles.

 

Q4) What is the remedy/repair?

Dealers will inspect driver seats and replace seat cushion frames if necessary.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

If the seat frame height-adjust pivot bolt comes out of the pivot joint, the seat structure may have reduced ability to restrain the occupant in a crash, increasing the risk of injury.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed? Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General MotorseBay logo, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

During noise testing at GM’s assembly plant on July 15, 2022, a driver seat frame height-adjust pivot bolt was found on the floor of the test vehicle. This issue was submitted to GM’s Speak Up For Safety program that day.
On August 16, 2022, GM opened a formal investigation.

Inspections of vehicles at GM assembly plants and parts returned to the supplier identified stripped or loose pivot bolts in power seat frames produced by the supplier between June 30, 2022, and July 15, 2022. GM’s field-data analysis identified no field incidents associated with this condition. GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on September 22, 2022.

 


3 Affected Products

Vehicles

MAKEMODELYEAR
CHEVROLETeBay logoEQUINOX2022-2023
GMCTERRAIN2022

 


12 Associated Documents

Recall Acknowledgement

RCAK-22V724-7936.pdf 645.249KB

 


Defect Notice 573 Report

RCLRPT-22V724-6392.PDF 214.678KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222377890 – Safety Recall Inspection Available: Seat Height-Adjust Pivot Bolt May Be Loose

RCMN-22V724-5351.pdf 102.529KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222377890 Seat Height-Adjust Pivot Bolt May Be Loose

RMISC-22V724-1981.pdf 98.427KB

 


Safety Bulletin

RCSB-22V724-4838.pdf 361.539KB

 


Safety Bulletin

RCSB-22V724-7764.pdf 359.066KB

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222377890-01 – Safety Recall Seat Height-Adjust Pivot Bolt May Be Loose Customer Letter Added AND Revised Service Procedure

RCMN-22V724-3590.pdf 57.286KB

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222377890 Seat Height-Adjust Pivot Bolt May Be Loose

RMISC-22V724-1044.pdf 98.26KB

 


ISSUED Owner Notification Letter(Part 577)

RCONL-22V724-6723.pdf 94.244KB

 


Recall Quarterly Report #1, 2022-4

RCLQRT-22V724-1254.PDF 211.141KB

 


Recall Quarterly Report #2, 2023-1

RCLQRT-22V724-7857.PDF 211.243KB

 


Recall Quarterly Report #3, 2023-2

RCLQRT-22V724-7921.PDF 211.331KB

 


Latest Recalls Documents

 


 

SaleBestseller No. 1
FOXWELL Car Scanner NT604 Elite OBD2 Scanner ABS SRS Transmission
  • [Easy to Use—Work Out of the Box] + [FOXWELL 2026 New Version] FOXWELL NT604 Elite scan tool is the 2026 new version from FOXWELL, designed for car owners who want to figure out the cause of issues before fixing car problems by scanning common systems like ABS, SRS, engineeBay logo, and transmissioneBay logo. The NT604 Elite obd2 scanner diagnostic tool comes with the latest software—no need to waste time downloading software first. Plug the scanner into the OBDII port with OBDII cable to start the diagnosis.
  • [Affordable] + [Reliable Car Health Monitor] Will you be confused what happens when the warning light of ABS/SRS/transmissioneBay logo/check engineeBay logo flashes? Instead of taking your cars to dealership, this FOXWELL scanner will help you do a thorough scanning and detection for your cars and pinpoint the root cause. Note:The device is a diagnostic tool, not a repair tool. To turn off a warning light, you must first physically repair the issue causing it. Only then can the scanner be used to clear the corresponding fault code.
  • [5 in 1 Car Diagnostic Scanner] Compared with obd scanners (50-100), NT604 Elite code scanner not only includes their OBDII diagnosis but also serves as ABS/SRS scanner, transmissioneBay logo and check engineeBay logo code reader. When it’s an odb2 scanner, you can use it to check if your car is ready for annual test through I/M readiness menu. In addition, live data stream, built-in DTC library, data play back and print, all these features are a big plus for it. Note: doesn't support maintenance functions like reset or relearn. For the SRS system, NT604 Elite can read and clear common fault codes not caused by a crash, but crash/collision data cannot be cleared.
  • [Fantastic AUTOVIN] + [No extra software fee] Through the AUTOVIN menu, this NT604 Elite car scanner allows you to get your V-IN and vehicle info rapidly, no need to take time to find your V-IN and input one by one. What's more, the NT604 Elite ABS SRS scanner supports 60+ car brands from worldwide (America/Asia/Europe). You don’t need to pay extra software fee. AUTOVIN may not work on some older vehicles or certain vehicle brands. If AUTOVIN fails, please input the vin code manually or go to the Diagnostic Menu to select your vehicle model.
  • [Solid protective case KO plastic carrying bag] + [Lifetime update] Almost all same price-level car scanner diagnostic tool only offers plastic bag to hold the scanner.However, NT604 Elite automotive scanner is equipped with solid protective case, preventing your obd2 scanner from damage. Then you don’t need to pay extra money to buy a solid toolbox.
SaleBestseller No. 2
OBDMATE OBD2 Scanner with ABS SRS Transmission, Reset Fault Lights | Check Engine Code Reader with Full OBDII Functions | DLC Pin Test | Battery Voltage Check, Car Diagnostic Tool
  • 【Reset ABS/SRS/TransmissioneBay logo/EngineeBay logo Lights】 More than an check engineeBay logo code reader, OBDMATE OM901 obd2 scanner performs comprehensive diagnostics for the 4 most-used systems (ABS/SRS/EngineeBay logo/TransmissioneBay logo). It quickly clears fault codes, turns off warning lights, read data stream and auto VIN.
  • 【3.5" Handheld Scanner with 4 System Diagnose】 3.5" Super large TFT screen equipped displays an intuitive menu and clear readings of various sensors from ABS, SRS, ECM and TCM systems. It arrived with a silicone protective case and hard-shell carrying case, ensuring long-lived durability and drop resistance. The car diagnostic tool is plug-to-play designed, plug it and get diagnosis started without any batteries or updates required.
  • 【One-Click I/M Readines&Full OBD2 Functions】 Press F1 to get an intuitive corloured form about whether various emissions-related systems on the vehicle are operating properly. Help you get smog-check ready quickly. OM901 car scanner supports all essential OBD2 functions you need: read & clear codes, view freeze frame, read I/M readiness, retrieve VIN, live data stream (with graphing display), O2 sensor test, onboard monitoring mode, and EVAP leak test.
  • Battery Voltage Check&DLC Pin Test】 It allows you to monitor battery health by testing current battery voltage. Plus, this obd2 diagnostic tool features DLC 16-PIN test to check current voltage of every pin.
  • 【Automotive Scanner Diagnostic Kit】 The package comes with 1 car scanner, 1 USB-type c cable, 1 hard storage bag and 1 user manual(en). Free to update without any hidden fees. 5 languanges available in setting including English, French, Italian, German and Espanish. Valuable and Portable, making it a great tool kit for car owners, DIY enthusiasts, and professional mechanics.
SaleBestseller No. 3
BLCKTEC 460T OBD2 Scanner Car Code Reader Engine ABS SRS Transmission Diagnostic Tool, 12 Reset Services, Oil/TPMS/EPB/BMS/SAS/DPF/Throttle Reset, ABS Bleeding, Battery Test, Auto VIN, Free Update
  • [All System Diagnostics, Professional-Level Scanner] - BLCKTEC 460T is the ultimate OBD2 diagnostic tool for home mechanics and professionals. It supports all 10 OBD2 modes, reads and clears EngineeBay logo/TransmissioneBay logo/ABS/SRS codes, performs All-System Diagnostics, offers workshop reset tools, and provides real-time live data. It helps you pinpoint issues, assess your car's condition, and prepare for SMOG checks with ease. NOTE: Function availability depends on your vehicle. Before you buy, be sure to use the Compatibility Checker on BLCKTEC website or contact our customer support to verify that the features you need are supported for your vehicle’s specific year, make, and model.
  • [12+ Most Popular Reset Functions] - BLCKTEC 460T OBD2 scanner offers 12+ dealer-level service functions, including Oil Maintenance Reset, ABS Bleeding, EPB Reset, SAS(Steering Angle Sensor) Recalibration, DPF(Diesel Particulate Filter) Reset, Throttle Body Relearn, Battery Reset/Initialization, TPMS Relearn, TransmissioneBay logo Reset, Fluid Change Reset, Maintenance Reset and more, enabling you to perform workshop services like a pro. NOTE: Function availability depends on your vehicle. Be sure to use the Compatibility Checker on BLCKTEC website to verify that the features you need are supported for your vehicle.
  • [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check EngineeBay logo Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including EngineeBay logo, TransmissioneBay logo, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
  • [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
  • [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Bestseller No. 4
BlueDriver OBD2 Scanner Bluetooth, No Subscription, ABS SRS TPMS
  • [Diagnose Like a Pro] BlueDriver Pro is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
  • [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check EngineeBay logo, ABS, SRS, Airbag, TPMS, TransmissioneBay logo.
  • [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
  • [Wireless & Bluetooth Enabled] - Say goodbye to wires. BlueDriver connects with Bluetooth via your phone/tablet to a sensor that plugs into your car's OBDII port. Get all of the capabilities of an expensive code reader & scan tool without any annoying wires.
  • [Broad Make & Model Coverage] Strong support for GM, FordeBay logo, Stellantis (RAM, Jeep, Chrysler), ToyotaeBay logo, Honda, NissaneBay logo, Mazda, SubarueBay logo, Hyundai, Mercedes-Benz, BMW, and VW.
SaleBestseller No. 5
Innova SD35 OBD2 Scanner – ABS, SRS, TPMS & Check Engine Code Reader, Live Data, All System Diagnostics, Compatible with Most Vehicles
  • OBD2 SCANNER FOR ALL SYSTEMS – The INNOVA SD35 is a tablet-based OBD2 scanner designed for advanced diagnostics. Read and clear check engineeBay logo light, ABS, SRS, and TPMS codes, plus test your car battery and alternator to prevent unexpected failures. Vehicle coverage may vary. Please use Innova’s Coverage Checker to verify compatibility.
  • ALL-SYSTEM DIAGNOSTICS & LIVE DATA – Unlike basic code readers, this OBD2 scanner for all vehicles scans engineeBay logo, transmissioneBay logo, ABS, SRS, and more. Get real-time live data, including RPM, fuel trims, temperature readings, and oxygen sensor performance.
  • OBD2 TABLET WITH USER-FRIENDLY INTERFACE – This automotive scan tool features a high-resolution display, making vehicle diagnostics faster and easier.
  • ADVANCED TPMS, OIL RESET & SERVICE FUNCTIONS – Perform TPMS sensor checks, oil light reset, and other service resets with ease This professional diagnostic tool provides comprehensive vehicle maintenance capabilities in one device.
  • WIDE VEHICLE COVERAGE (1996 & NEWER CARS & TRUCKS) – This OBD2 scanner Bluetooth tablet is compatible with ToyotaeBay logo, FordeBay logo, Honda, ChevroleteBay logo, NissaneBay logo, Dodge, and more. However, feature coverage may vary. Please use Innova's Coverage Checker to verify coverage.

 


This product presentation was made with AAWP plugin.

Leave a Comment

Share to...