N222381690 – Tire Information on the Certification Label May Be Illegible – 2023 Cadillac XT5, XT6, & GMC Acadia

September 22, 2022 NHTSA CAMPAIGN NUMBER: 22V708000

Illegible Tire Label/FMVSS 110

Illegible tire size information may result in the wrong tires being installed, increasing the risk of a crash.

 

NHTSA Campaign Number: 22V708

Manufacturer General Motors, LLC

Components EQUIPMENT

Potential Number of Units Affected 24

 

Summary

General Motors, LLC (GM) is recalling certain 2023 Cadillac XT5, XT6, and GMC Acadia vehicles. The certification label located on the driver’s side B-pillar contains tire size information that may be illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, “Tire Selection and Rims.”

 

Remedy

Dealers will replace the vehicle certification label, free of charge. Owner notification letters are expected to be mailed November 7, 2022. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222381690.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that certain 2023 model year Cadillac XT5, XT6 and GMC Acadia vehicles fail to conform to S4.3.3 of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less.” The certification label located on the driver’s side B-pillar contains tire-size information that may not be legible. Using incorrect tire sizes may increase the risk of a crash.

 

Correction

Dealers will replace the vehicle certification label on the driver’s side B-pillar.

 


Frequently Asked Questions (FAQs) for NonCompliance Recall N222381690
Tire Information on the Certification Label May Be Illegible

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the NonCompliance Recall identified above.

 

Q1) Which vehicles are involved?

General Motors has decided that certain 2023 model year Cadillac XT5, XT6 and GMC Acadia vehicles fail to conform to S4.3.3 of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, “Tire selection and rims and motor home/recreation vehicle trailer load carrying capacity information for motor vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less.”

 

Q2) What is the issue or condition?

The certification label located on the driver’s side B-pillar contains tire-size information that may not be legible.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

The correct tire size appears on the tire placard at the driver’s side B-pillar and on the sidewalls of the tires installed on the vehicle.

 

Q4) What is the remedy/repair?

Dealers will replace the vehicle certification label on the driver’s side B-pillar.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

Using incorrect tire sizes may increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.  

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

On August 10, 2022, misprinted vehicle certification labels were discovered during quality audits at GM’s assembly plant. The issue was submitted to GM’s Speak Up For Safety (SUFS) program on August 24, 2022, and GM opened a formal investigation on September 2, 2022. GM’s investigation determined that 30 vehicles may contain tire labels with the printing error. Of these, 24 are known to be in the U.S. On September 15, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a noncompliance recall.

 


3 Affected Products

Vehicles

MAKE MODEL YEAR
CADILLAC XT5 2023
CADILLAC XT6 2023
GMC ACADIA 2023

 


8 Associated Documents

Safety Bulletin

RCSB-22V708-7890.pdf 167.216KB

RCSB-22V708-7890

 


Noncompliance Notice 573 Report

RCLRPT-22V708-9932.PDF 242.989KB

RCLRPT-22V708-9932

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re N222381690 – Noncompliance Recall Tire Information on the Certification Label May Be Illegible

RCMN-22V708-9390.pdf 10.999KB

RCMN-22V708-9390

 


Recall Acknowledgement

RCAK-22V708-6983.pdf 645.176KB

RCAK-22V708-6983

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N222381690 Tire Information on the Certification Label May Be Illegible

RMISC-22V708-5242.pdf 101.563KB

RMISC-22V708-5242

 


Safety Bulletin

RCSB-22V708-0969.pdf 239.69KB

RCSB-22V708-0969

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION: N222381690-01 – Noncompliance Recall Tire Information on the Certification Label May Be Illegible Customer Letter Added

RCMN-22V708-3351.pdf 55.77KB

RCMN-22V708-3351

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for NonCompliance Recall N222381690 Tire Information on the Certification Label May Be Illegible

RMISC-22V708-3548.pdf 101.563KB

RMISC-22V708-3548

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V708&docType=RCL

 


 

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Last update on 2022-11-28 / Affiliate links / Images from Amazon Product Advertising API

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