Safety Recall N222363740 Veiling Glare – 2010-2017 GMC Terrain

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6073 URGENT – DISTRIBUTE IMMEDIATELY Date: March 8, 2022 Subject: Upcoming Noncompliance N222363740 Veiling Glare Models: 2010-2017 GMC Terrain To: All General Motors Dealers General Motors has notified the National Highway Traffic Safety Administration (NHTSA) about an upcoming noncompliance recall that involves 2010-2017 model year GMC Terrain vehicles. The GM recall number is N222363740. It is a violation of federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification until the noncompliance is remedied. A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. GM will provide a remedy description once a remedy is determined. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. The Investigate Vehicle History screen in the Global Warranty Management system will be updated for this upcoming Noncompliance recall as soon as the affected population is defined. This action will be taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. Please note the “N/A” under Release Date and the “Incomplete – Remedy Not Yet Available” message under Status. This means release of the recall bulletin is still pending and dealers should not attempt to perform any repairs at this time. Once the affected vehicles are identified, please remember that it is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) subject to this recall under a sale or lease until the noncompliance is remedied. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Noncompliance Recall. Please use this information as an aid to confidently answer customer concerns. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6093 URGENT – DISTRIBUTE IMMEDIATELY Date: March 21, 2022 Subject: Upcoming Noncompliance N222363740 Veiling Glare – Population Update in IVH Models: 2010-2017 GMC Terrain To: All General Motors Dealers On March 8, 2022, General Motors released Upcoming Noncompliance N222363740 of certain 2010-2017 model year GMC Terrain vehicles in new or used vehicle inventory GCUS-3-2448. The population for this field action has now been defined and uploaded into IVH. A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. GM will provide a remedy description once a remedy is determined. Until further instructions are received, involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration purposes or any other dealer use. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Noncompliance Recall. Please use this information as an aid to confidently answer customer concerns. The Investigate Vehicle History screen in the Global Warranty Management system was updated for this upcoming Noncompliance recall on March 18, 2022. This action was taken to assist dealers with determining which vehicles are involved so they can properly respond to customer inquiries. Please note the “N/A” under Release Date and the “Incomplete – Remedy Not Yet Available” message under Status. This means release of the recall bulletin is still pending and dealers should not attempt to perform any repairs at this time. Once the affected vehicles are identified, please remember that it is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) subject to this recall under a sale or lease until the noncompliance is remedied. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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This is a representative letter. Customer letters are personalized and list specific model, model year and VIN. IMPORTANT SAFETY RECALL April 2022 This notice applies to your vehicle, VIN: __________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. General Motors has decided that certain 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM noncompliance recall N222363740. Why is your vehicle being recalled? A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. What will we do? Parts to repair your vehicle are not currently available, but when parts are available, General Motors will send a follow up letter. We are working as quickly as possible to correct this condition. When parts are available, we will send you another letter. You can also check the status of this recall at: https://my.gm.com/recalls. If you have already paid for repairs for this condition, you may submit those charges using the reimbursement request form that will be provided with the next letter. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. Division Number Text Telephones (TTY) GMC 1-866-996-9463 1-800-462-8583 Puerto Rico – English 1-800-496-9992 Puerto Rico – Español 1-800-496-9993 Virgin Islands 1-800-496-9994 For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. If after the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V137. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina Carto Vice President Global Vehicle Safety and Systems GM Recall: N222363740

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F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Copyright 2022 General Motors. All Rights Reserved. Page 1 of 8 Release Date: August 2022 Revision: 00 Attention: It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. Vehicles involved in this recall were placed on stop delivery March 8, 2022. Once the service procedure contained in this bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle. Make Model Model Year RPO Description From To GMC Terrain 2010 2017 Involved vehicles are marked “Open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs. Condition General Motors has decided that certain 2010-2017 model year GMC Terrain vehicles fail to conform to Federal/Canada Motor Vehicle Safety Standard (FMVSS) 108. In these vehicles, a reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Correction Dealers will install headlamp appliques that address this issue. Parts 1 Headlamp Applique Kit 85603072 Please follow the instructions below for ordering parts for vehicles in your region. USA Dealers: Parts required to complete this recall are to be ordered online, through the GM 1Store via GlobalConnect. Please log in and order the headlamp applique kit using item number 85603072 or the bulletin # N222363740. The headlamp applique kit will be provided at no charge. If a VIN is not involved with this recall, a headlamp applique kit will not be available or provided. International Dealers (Middle East & South America): Parts required to complete this recall will be provided by your local GM Wholesale Organization. Warranty Information Labor Operation Description Labor Time Trans. Type Net Item 9106411 Install Headlamp Applique Kit 0.2 ZFAT N/A 9106401 Customer Reimbursement Approved – * – For USA dealers only N/A – For Export dealers only 0.2 9106402 Customer Reimbursement Denied – For USA dealers only N/A ** 9106403 Working Capital Assistance Program Reimbursement – USED INVENTORY ONLY N/A *** IMPORTANT: The condition being addressed by this recall is caused by the design of the chrome plated internal lamp reflector, not the external lens. Fading, fogging, stone chips, cracks, or any other form of environmental or physical damage to the lamp assembly are not part of this repair, nor covered by this recall. Note: To avoid having to “H” route the customer reimbursement / WCAP transaction for approval, it must be submitted prior to the repair transaction. * For USA & Canada: Submit the dollar amount reimbursed to the Customer in Net/Reimbursement. Submit $20.00 USD ($25.00 CAD) administrative allowance in Net/Admin Allowance. For Export: Submit the dollar amount reimbursed to the Customer in Net/Reimbursement. F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 2 of 8 ** Submit $10.00 administrative allowance in Net/Admin Allowance. Working Capital Assistance Program (WCAP) Reimbursement – USED INVENTORY ONLY Note: USA Only – To avoid having to “H” route the WCAP transaction for approval, it must be submitted prior to the repair transaction. Important: The WCAP ZSET transaction labor code, 9800091, provided in the dealer message sent on April 13, 2022 (USA), must have been submitted prior to the submittal of the ZFAT transaction labor code or the claim will reject. *** USA Dealers Only – For vehicles eligible under the Working Capital Assistance Program, the amount should be submitted in Net Item/Miscellaneous. This amount has been calculated to a daily value for the days that the vehicle was in used dealer inventory and not available for sale. This reimbursement is limited to the number of days from the date of the stop sale/stop delivery order (March 8, 2022) to the date the inspection or repair closed the recall bulletin. (not to exceed 177 days). Vehicle Working Capital Assistance Reimbursement Amount USA 2010 GMC Terrain $1.96 2011 GMC Terrain $2.45 2012 GMC Terrain $3.08 2013 GMC Terrain $4.57 2014 GMC Terrain $5.22 2015 GMC Terrain $6.05 2016 GMC Terrain $7.59 2017 GMC Terrain $9.11 Service Procedure IMPORTANT: The preferred installation temperature should be between 70°F-100°F (21°C-38°C). Do not install the applique kit if the temperature is less than 50°F (10°C). NOTE: Due to shipping restrictions, some headlamp applique kits may be supplied without the alcohol wipes or template securing tape. Use locally sourced materials. 1. Clean the left and right headlamp lenses with mild soap and water if severely soiled. Clean the driver side headlamp lens with an isopropyl alcohol wipe. 2. Align installation template to the driver side headlamp using the following steps: 6102470 2.1. Align the bottom edge of the template to the bottom of the headlamp. F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 3 of 8 6102471 2.2. View the H11 lens marking in the square cut out. 6102472 2.3. Center the circle cutout over the dimple on the lens/cover. F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 4 of 8 6102476 2.4. Use tape to secure template in two places as marked. 3. Remove the backing from the frosted applique before installing (do not touch adhesive on backside). 6102483 F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 5 of 8 • Center the applique in the large cutout in the template. • Apply even pressure over the entire applique pressing out all bubbles. 6102484 4. Remove the template from the driver side headlamp. Remove the attachment tape, flip the template over and repeat the process on the passenger side headlamp. Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions) It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied. The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time. Dealer Responsibility – All All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose. All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program. Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward. Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle. F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 6 of 8 Dealer Reports – For USA & Export For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states. Customer Notification USA – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin). Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter. Customer Reimbursement Customer requests for reimbursement of previously paid repairs to correct the condition described in the bulletin can be submitted at any time to the dealer. See General Motors Service Policies and Procedures Manual, Product Field Action Customer Reimbursement Procedure (USA) or local Policies and Procedures, for details. GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information. We Support Voluntary Technician Certification F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 7 of 8 IMPORTANT SAFETY RECALL September 2022 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Previously, you were notified that your 2010-2017 model year GMC Terrain was involved in GM recall N222363740. This letter is to inform you that parts are now available to repair your vehicle. General Motors has decided that certain 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222363740. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. What will we do? Your dealer will install headlamp appliques that address this issue. This service will be performed for you at no charge. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Did you already pay for this repair? If you have already paid for repairs for the condition described in this letter, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V137. F/CMVSS Noncompliance Recall N222363740 Headlight Reflection May Cause Glare Page 8 of 8 Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina A. Carto Vice President Global Product Safety and Systems Enclosure N222363740

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IMPORTANT SAFETY RECALL September 2022 This notice applies to your vehicle, VIN: _____________________________________ Dear General Motors Customer: This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act. Previously, you were notified that your 2010-2017 model year GMC Terrain was involved in GM recall N222363740. This letter is to inform you that parts are now available to repair your vehicle. General Motors has decided that certain 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” As a result, GM is conducting a recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products. IMPORTANT • Your vehicle is involved in GM safety recall N222363740. • Schedule an appointment with your GM dealer. • This service will be performed for you at no charge. Why is your vehicle being recalled? A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. What will we do? Your dealer will install headlamp appliques that address this issue. This service will be performed for you at no charge. What should you do? You should contact your GM dealer to arrange a service appointment as soon as possible. Did you already pay for this repair? If you have already paid for repairs for the condition described in this letter, please complete the enclosed reimbursement form and present it to your dealer with all required documents. Working with your dealer will expedite your request, however, if this is not convenient, you may mail the completed reimbursement form and all required documents to Reimbursement Department, PO Box 33170, Detroit, MI 48232-5170. Do you have questions? If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below. For the hearing or speech impaired, please contact our Customer Assistance Center using the Telecommunication Relay Service by dialing 711 then providing the appropriate Customer Assistance Center number for your vehicle. Division Number Text Telephones (TTY) GMC 1-800-462-8782 711 / 1-800-833-2438 Puerto Rico – English 1-866-467-9700 Puerto Rico – Español 1-866-467-9700 Virgin Islands 1-866-467-9700 Page 2 of 2 If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153) or go to http://www.nhtsa.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 22V137. Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days. Regina A. Carto Vice President Global Product Safety and Systems Enclosure N222363740

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GM CUSTOMER CARE AND AFTERSALES DCS6124 URGENT – DISTRIBUTE IMMEDIATELY Date: April 13, 2022 Subject: N222363740 – Noncompliance Recall Veiling Glare Application for Used Vehicle Working Capital Assistance Program (WCAP) Models: 2010-2017 GMC Terrain To: All General Motors Dealers On March 8, 2022, GM sent to all GM dealers GlobalConnect Message GCUS-3-2448 regarding Upcoming Noncompliance N222363740. On March 21, 2022, GM sent to all GM dealers GlobalConnect Message GCUS-3-2466 an update to the Upcoming Noncompliance N222363740 to include the defined population. The required repair to complete this recall is not yet available. Until further instructions are received, the involved vehicles that are in dealers’ possession (new or used vehicle inventory, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc.) must be held and cannot be delivered to customers, dealer-traded, released to auction, used for demonstration purposes or put to any other use. This message is to inform dealers who have involved vehicles in their inventory that they can now apply for the used vehicle Working Capital Assistance Program (“WCAP”) for Noncompliance recall N222363740. Before proceeding with the application process described below, dealers must verify vehicle eligibility based on the program terms and guidelines that were provided in GM GlobalConnect Message GCUS-9-10968 dated March 10, 2021. Applications submitted on ineligible vehicles are subject to chargeback of any incentives paid to the dealer under the WCAP. Because compensation and tracking requires visibility into dealers’ inventory, dealers must also have agreed to a Dealer Data Share agreement with GM in order to receive any compensation under this program. To apply for the WCAP for Noncompliance recall N222363740, dealers must access the GM Global Warranty Management (GWM) system and submit a “ZSET” warranty transaction using the labor code provided below for each eligible vehicle. This zero-dollar special transaction type is the dealer’s application for compensation and constitutes a representation from the dealer that the vehicle is eligible for WCAP assistance. Note: Acceptance of the warranty transaction does not ensure vehicle eligibility or guarantee the provision of any assistance as defined by program terms and guidelines. Labor Code Description Labor Time Trans Code 9800091 Working Capital Assistance for Noncompliance Recall N222363740 N/A ZSET To be eligible for the WCAP, a vehicle must be in dealer inventory at the time the related field action bulletin is released. If a vehicle has been delivered, wholesaled or otherwise disposed of prior to release of the bulletin, the vehicle is not eligible for assistance. Additionally, recalled vehicles taken in on trade may be eligible for assistance if the dealer immediately reports the vehicle in used vehicle inventory via its Dealer Management System (DMS) and makes application through the GWM system. To ensure that GM is receiving daily inventory information, which is necessary to process payments and make eligibility determinations under the WCAP, the dealer’s vehicles must be properly identified in the dealership’s DMS. A daily feed of this information is provided to GM through the Dealer Data Share (DDS) agreement. Beginning with the 1st quarter of 2019, all WCAP payments will be facilitated through the Global Warranty Management (GWM) system. For each eligible vehicle, a qualifying dealer will submit for WCAP vehicle enrollment with a “ZSET” transaction type and for reimbursement with a “ZFAT” transaction type both through the GWM system. If approved, a WCAP credit for that vehicle will be issued through the GWM system similar to any other warranty credit. WCAP submission instructions and the required labor code will also be provided in the appropriate field action bulletin. Each WCAP transaction being credited will be clearly identified on the dealer’s daily credit memo. In order to receive payment, a dealer must have timely reported the vehicle in used vehicle inventory, retained the vehicle until the related field action bulletin is released, and properly applied for the WCAP payment. The vehicle must also be otherwise eligible under WCAP rules and guidelines. GM reserves the right to amend, modify, terminate, or cancel this program at any time in its sole discretion. END OF MESSAGE GM CUSTOMER CARE AND AFTERSALES

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GLOBAL SAFETY FIELD INVESTIGATIONS DCS6265 URGENT – DISTRIBUTE IMMEDIATELY Date: August 30, 2022 Subject: N222363740 – Noncompliance Recall Headlight Reflection May Cause Glare Models: 2010 – 2017 GMC Terrain To: All General Motors Dealers General Motors is releasing Noncompliance Recall N222363740 today. The total number of U.S. vehicles involved is approximately 740,825. Please see the attached bulletin for details. Vehicles involved in this recall were placed on stop delivery March 8, 2022. Once the service procedure contained in the bulletin has been performed on the vehicle, the vehicle is released from stop delivery and the vehicle can be delivered to the customer. Question and Answer Document (Q&A) Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Noncompliance Recall. Please use this information as an aid to confidently answer customer concerns. Working Capital Assistance Program (WCAP) Eligibility Vehicles which were in dealer inventory at the time of this bulletin release were eligible for WCA. Please refer to the attached bulletin and GlobalConnect Message GCUS-9-9188 for additional information. Customer Letter Mailing The customer letter mailing will begin on September 8, 2022. Global Warranty Management (GWM) The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated August 30, 2022. A Stock VIN list is not included as our records show there are no vehicles in dealer new inventory. Please hold all warranty transactions until IVH has been updated. END OF MESSAGE GLOBAL SAFETY FIELD INVESTIGATIONS

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 740,581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : Owners will be provided headlamp appliques that address this issue. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner notification will begin on April 23, 2022. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : APR 23, 2022 – APR 23, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : MAR 18, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 740,581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : GM will provide a remedy description once a remedy is determined. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner notification will begin on April 23, 2022. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : APR 23, 2022 – APR 23, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : APR 14, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 740,581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : Owners will be provided headlamp appliques that address this issue. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner interim notification will begin on April 25, 2022. GM will provide an estimate for notification of a remedy when available. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : APR 25, 2022 – APR 25, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : JUN 28, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 740,581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : Owners will be provided headlamp appliques that address this issue. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner interim notification will begin on April 25, 2022. GM estimates owner mailing of the remedy will occur from August 29, 2022 through December 9, 2022.. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : AUG 29, 2022 – DEC 09, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : AUG 19, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : 740,581 Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : Dealers will install headlamp appliques that address this issue. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner interim notification will begin on April 25, 2022. GM estimates owner mailing of the remedy will occur from August 29, 2022 through December 9, 2022.. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : AUG 29, 2022 – DEC 09, 2022 * NR – Not Reported

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OMB Control No.: 2127-0004 Part 573 Safety Recall Report 22V-137 The information contained in this report was submitted pursuant to 49 CFR §573 Manufacturer Name : General Motors, LLC Submission Date : MAR 08, 2022 NHTSA Recall No. : 22V-137 Manufacturer Recall No. : N222363740 Manufacturer Information : Manufacturer Name : General Motors, LLC Address : 29427 Louis Chevrolet Road MAIL CODE 480-210-2V WARREN MI 48093 Company phone : 586-596-1733 Population : Number of potentially involved : NR Estimated percentage with defect : 100 % Vehicle Information : Vehicle 1 : 2010-2017 GMC Terrain Vehicle Type : Body Style : Power Train : NR Descriptive Information : Manufacturing records were used to identify affected vehicles. Vehicles built after 2017 model year use a different headlamp design and are not included in this recall. Production Dates : MAY 21, 2009 – JUL 13, 2017 VIN Range 1 : Begin : NR End : NR Not sequential Description of Noncompliance : Description of the Noncompliance : General Motors has decided that the lower beam headlamps in 2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.” A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis. When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. FMVSS 1 : 108 – Lamps, reflective devices, and assoc. Equipment FMVSS 2 : NR Description of the Safety Risk : These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash. Description of the Cause : The headlamp design allows a narrow beam of light from the lower beam lamp Part 573 Safety Recall Report 22V-137 Page 2 The information contained in this report was submitted pursuant to 49 CFR §573 to reflect off of the inner surface of the high beam reflector. The lamps’ high beams are not affected by this condition. Identification of Any Warning that can Occur : NR Involved Components : Component Name 1 : HEADLAMP ASM Component Description : Headlamp Assembly Component Part Number : 23319179, 23319180, 23319181, 23319182, 84064624, 84064625, 84064626, 84064627 Supplier Identification : Component Manufacturer Name : I I Stanley Co., Inc Address : 1500 Hill-Brady Rd. Battle Creek Michigan 49037 Country : United States Chronology : GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles. Description of Remedy : Description of Remedy Program : GM will provide a remedy description once a remedy is determined. Pursuant to 577.11, GM will provide reimbursement to owners for repairs according to the plan submitted on May 12, 2021. How Remedy Component Differs from Recalled Component : NR Identify How/When Recall Condition was Corrected in Production : These vehicles are a prior generation GMC Terrain. The current generation, beginning model year 2018, use a different headlamp design. Part 573 Safety Recall Report 22V-137 Page 3 The information contained in this report was submitted pursuant to 49 CFR §573 Recall Schedule : Description of Recall Schedule : Dealers will be notified on March 8, 2022. GM estimates owner notification will begin on April 23, 2022. Planned Dealer Notification Date : MAR 08, 2022 – MAR 08, 2022 Planned Owner Notification Date : APR 23, 2022 – APR 23, 2022 * NR – Not Reported

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