Safety Recall N222363740 Veiling Glare – 2010-2017 GMC Terrain

March 8, 2022 NHTSA CAMPAIGN NUMBER: 22V137000

Headlight Reflection May Cause Glare/FMVSS 108

The bright reflection may cause a glare for other drivers, reducing their visibility and increasing the risk of a crash.

 

NHTSA Campaign Number: 22V137

Manufacturer General Motors, LLC

Components EXTERIOR LIGHTING

Potential Number of Units Affected 740,581

 

Summary

General Motors, LLC (GM) is recalling certain 2010-2017 GMC Terrain vehicles. A reflection caused by the headlight housings may illuminate areas above the vehicle and outside of the driver’s view with excessively bright light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, “Lamps, Reflective Devices, and Associated Equipment.”

 

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed April 23, 2022. Owners may contact GMC customer service at 1-800-462-8782. GM’s number for this recall is N222363740.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


2017 GMC Terrain
2017 GMC Terrain

 


Frequently Asked Questions (FAQs) for Safety Recall N222363740
Veiling Glare

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

2010-2017 GMC Terrain vehicles fail to conform, in part, to S10.15.6 of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, “Lamps, reflective devices, and associated equipment.”

 

Q2) What is the issue or condition?

A reflection caused by the headlamps’ housing can project a narrow beam of light 80 degrees outboard and 45 degrees upward of each lamp’s forward-center axis.  When tested, the light emitted from this single point on each lamp may be brighter than the maximum designated in section S10.15.6 and Table XIX of FMVSS 108. The headlamp design allows a narrow beam of light from the lower beam lamp to reflect off of the inner surface of the high beam reflector.  The lamps’ high beams are not affected by this condition.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None

 

Q4) What is the remedy/repair?

GM will provide a remedy description once a remedy is determined.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

These reflections may cause glare or be distracting to other drivers, increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

No, when a remedy is available and/or sufficient quantity of parts are available, the recall bulletin will be released, and dealers can begin repairing vehicles.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


Chronology :

GM petitioned NHTSA for an exemption from the notice and remedy provisions of the Federal Motor Vehicle Safety Act for this condition for all affected vehicles on June 7, 2019. On March 1, 2022, NHTSA notified GM that this petition was denied. On March 3, 2022, GM’s SFADA reviewed NHTSA’s denial and decided to conduct a noncompliance recall of the affected vehicles.

 


8 Affected Products

Vehicle

MAKE MODEL YEAR
GMC TERRAIN 2010-2017

 


8 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re Upcoming Noncompliance N222363740 Veiling Glare

RCMN-22V137-7138.pdf 64.139KB

RCMN-22V137-7138

 


Recall 573 Report

RCLRPT-22V137-6186.PDF 213.786KB

RCLRPT-22V137-6186

 


Noncompliance Notice 573 Report

RCLRPT-22V137-2334.PDF 213.78KB

RCLRPT-22V137-2334

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N222363740 Veiling Glare

RMISC-22V137-7511.pdf 105.481KB

RMISC-22V137-7511

 


Recall Acknowledgement

RCAK-22V137-9898.pdf 645.461KB

RCAK-22V137-9898

 


Recall 573 Report

RCLRPT-22V137-3405.PDF 213.78KB

RCLRPT-22V137-3405

 


Manufacturer Notices(to Dealers,etc) – Dealer Message re Upcoming Noncompliance N222363740 Veiling Glare – Population Update in IVH

RCMN-22V137-4005.pdf 64.945KB

RCMN-22V137-4005

 


Miscellaneous Document – Frequently Asked Questions (FAQs) for Noncompliance Recall N222363740 Veiling Glare

RMISC-22V137-1003.pdf 105.491KB

RMISC-22V137-1003

 


Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=22V137&docType=RCL

 


 

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Last update on 2023-01-13 / Affiliate links / Images from Amazon Product Advertising API

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