2015 GMC Terrain

OnStar Voice Fallback Number Update – 2000-2015 Buick, Cadillac, Chevrolet, GMC, Pontiac

by

NHTSA ID Number: 10201115

Manufacturer Communication Number: 15-NA-079

 

Summary

OnStar Voice Fallback Number Update

 

 

1735 Affected Products

Vehicles

MAKEMODELYEAR
BUICKALLURE2006-2009
BUICKCENTURY2000-2005
BUICKENCLAVE2008-2015
BUICKENCORE2013-2015
BUICKLACROSSE2005-2015
BUICKLESABRE2000-2006, 2013
BUICKLUCERNE2006-2012
BUICKPARK AVENUE2000-2005
BUICKRAINIER2003-2007
BUICKREGAL2000-2005, 2008-2015
BUICKRENDEZVOUS2000-2007
BUICKRIVIERA2000
BUICKSKYLARK2000
BUICKTERRAZA2005-2008
BUICKVERANO2012-2015
CADILLACATS2013-2015
CADILLACATS-V2015
CADILLACCATERA2000-2003
CADILLACCT62013-2015
CADILLACCTS2003-2015
CADILLACCTS-V2004-2007, 2010-2012, 2014-2015
CADILLACDEVILLE2000-2005
CADILLACDTS2004-2012
CADILLACELDORADO2000-2002
CADILLACELR2014-2015
CADILLACESCALADE2000-2015
CADILLACESCALADE ESV2003-2015
CADILLACESCALADE EXT2007-2014
CADILLACESCALADE EXT 15002002-2011
CADILLACESCALADE HYBRID2008-2014
CADILLACSEVILLE2000-2004
CADILLACSLS2000, 2002, 2004
CADILLACSRX2004-2015
CADILLACSTS2000-2012
CADILLACXLR2003-2009
CADILLACXT52013-2015
CADILLACXTS2013-2015
CHEVROLET35002014-2015
CHEVROLET6H2000
CHEVROLET7H2000
CHEVROLETALERO EXPORT2000-2002
CHEVROLETASTRO2000-2005
CHEVROLETAVALANCHE2007-2014
CHEVROLETAVALANCHE 15002002-2013
CHEVROLETAVALANCHE 25002002-2007, 2013
CHEVROLETAVEO2004-2015
CHEVROLETB SERIES2000-2001
CHEVROLETB6 MEDIUM DUTY2000
CHEVROLETB72000-2002
CHEVROLETB7 MEDIUM DUTY2000
CHEVROLETBEAUVILLE2000
CHEVROLETBERETTA2002
CHEVROLETBLAZER2000-2009
CHEVROLETC SERIES2003-2009
CHEVROLETC102000-2001
CHEVROLETC45002003-2010
CHEVROLETC55002003-2008
CHEVROLETC65002000-2009
CHEVROLETC75002000-2009
CHEVROLETC85002003-2009
CHEVROLETCAMARO2000-2002, 2010-2015
CHEVROLETCAPRICE2003-2004, 2011-2015
CHEVROLETCAPRICE POLICE PURSUIT2012-2015
CHEVROLETCAPTIVA2008-2015
CHEVROLETCAPTIVA SPORT2009-2012
CHEVROLETCAVALIER2000-2005
CHEVROLETCHEVY VAN2000-2001, 2003
CHEVROLETCITY EXPRESS2015
CHEVROLETCLASSIC2004-2006
CHEVROLETCOBALT2000, 2002, 2005-2015
CHEVROLETCOBALT SS2008-2010
CHEVROLETCOLORADO2004-2015
CHEVROLETCONVENTIONAL2000-2001, 2003
CHEVROLETCORVETTE2000-2015
CHEVROLETCORVETTE Z062005-2008
CHEVROLETCORVETTE ZR12009
CHEVROLETCRUZE2010-2015
CHEVROLETDENALI2000-2006
CHEVROLETENVOY2000-2002
CHEVROLETEPICA2005
CHEVROLETEQUINOX2005-2015
CHEVROLETEXPLORER2000, 2002
CHEVROLETEXPRESS2000-2015
CHEVROLETEXPRESS 15002000-2012, 2014
CHEVROLETEXPRESS 25002000-2011, 2014
CHEVROLETEXPRESS 35002000-2010, 2012, 2014
CHEVROLETEXPRESS 45002009, 2012, 2014
CHEVROLETEXPRESS CUTAWAY2013
CHEVROLETEXPRESS CUTAWAY VAN2006-2008
CHEVROLETF SERIES2000-2001, 2004-2006
CHEVROLETF62000-2001
CHEVROLETF72000-2001
CHEVROLETG SERIES2000-2003
CHEVROLETG VAN2000-2002
CHEVROLETG VAN BUS2000-2011
CHEVROLETG15002003-2008
CHEVROLETG252000-2002
CHEVROLETG25002003-2005
CHEVROLETG302001-2002
CHEVROLETG352000-2002
CHEVROLETG35002003-2005, 2008
CHEVROLETH SERIES2001
CHEVROLETHHR2006-2011
CHEVROLETIMPALA2000-2015
CHEVROLETIMPALA (GMX 211)2006
CHEVROLETINCOMPLETE/CUTAWAY C32000-2005
CHEVROLETJIMMY2000-2002
CHEVROLETL SERIES2000-2002
CHEVROLETL VAN2000-2002
CHEVROLETLUMINA2000-2002, 2008, 2014
CHEVROLETLUMINA APV2000-2001
CHEVROLETM SERIES2000-2002
CHEVROLETM VAN2000-2002
CHEVROLETM/L2000-2002
CHEVROLETM/L VAN2000
CHEVROLETMALIBU2000-2015
CHEVROLETMALIBU CLASSIC2000-2005, 2007
CHEVROLETMALIBU ECO2013-2014
CHEVROLETMALIBU HYBRID2008-2010
CHEVROLETMALIBU MAXX2004-2007
CHEVROLETMETRO2000-2001
CHEVROLETMONTE CARLO2000-2008, 2010
CHEVROLETMOTOR HOME2000, 2002
CHEVROLETN3002014-2015
CHEVROLETOPTRA2004-2007
CHEVROLETP SERIES2000-2002
CHEVROLETPRIZM2000-2002
CHEVROLETR SERIES2000
CHEVROLETROADTREK2002
CHEVROLETS/T BLAZER2000-2005
CHEVROLETS102000-2007
CHEVROLETSILVERADO 15002000-2015
CHEVROLETSILVERADO 1500 HD2001-2005
CHEVROLETSILVERADO 25002000-2015
CHEVROLETSILVERADO 2500 HD2000-2004
CHEVROLETSILVERADO 35002000-2015
CHEVROLETSILVERADO 3500 HD2000-2001
CHEVROLETSONIC2011-2015
CHEVROLETSONOMA2000-2003
CHEVROLETSPARK2013-2015
CHEVROLETSPARK EV2014-2015
CHEVROLETSS2014-2015
CHEVROLETSSR2003-2007
CHEVROLETSUBURBAN2000-2015
CHEVROLETSUBURBAN 15002000-2011
CHEVROLETSUBURBAN 25002000-2006, 2008-2011
CHEVROLETT SERIES2003-2010
CHEVROLETT65002001-2002, 2004-2009
CHEVROLETT75002004-2009
CHEVROLETT85002004-2009
CHEVROLETTAHOE2000-2015
CHEVROLETTAHOE HYBRID2008-2013
CHEVROLETTAHOE POLICE PURSUIT2010-2015
CHEVROLETTOPKICK2002
CHEVROLETTRACKER2000-2004
CHEVROLETTRAILBLAZER2000-2009, 2013-2014
CHEVROLETTRAILBLAZER 3602002-2009
CHEVROLETTRAILBLAZER EXT2002-2004, 2006
CHEVROLETTRAILBLAZER EXT 3702002-2006
CHEVROLETTRANS SPORT2000-2002, 2005
CHEVROLETTRAVERSE2008-2015
CHEVROLETTRAX2013-2015
CHEVROLETUPLANDER2005-2009
CHEVROLETV SERIES2000-2001
CHEVROLETVAN2000-2002
CHEVROLETVENTURE2000-2005
CHEVROLETVOLT2011-2015
CHEVROLETW SERIES2000
CHEVROLETW SERIES C3 35002006-2007
CHEVROLETW-SERIES2000-2011
CHEVROLETW35002000-2001, 2003-2010
CHEVROLETW42000
CHEVROLETW45002000-2001, 2003-2010
CHEVROLETW55002000-2002, 2004-2010
CHEVROLETYUKON2000-2003
CHEVROLETYUKON XL2000
GMC6H2000
GMC7H2000
GMCACADIA2007-2015
GMCB SERIES2000-2001
GMCB72000-2002
GMCBLAZER2000-2002
GMCC SERIES2000-2009
GMCC45002003-2009
GMCC55002003-2009
GMCC65002000-2009
GMCC6H0422000
GMCC75002000-2009
GMCC85002003-2009
GMCCANYON2004-2013, 2015
GMCCONVENTIONAL2000-2001, 2003
GMCDENALI2000-2003, 2007-2015
GMCDIAMOND EDITION2000-2001
GMCENVOY2000-2013
GMCENVOY 3602002-2009
GMCENVOY DENALI2006-2007
GMCENVOY DENALI XL2006
GMCENVOY XL2002-2004, 2006
GMCENVOY XL 3702002-2006
GMCENVOY XUV2003-2005
GMCEXPRESS2000-2002, 2009
GMCEXPRESS SAVANNAH2001
GMCF SERIES2000-2001, 2004-2006
GMCF62000-2001
GMCF72000-2001
GMCG SERIES2000-2003
GMCG VAN2000-2002
GMCG VAN BUS2000-2011
GMCG15002003-2008
GMCG252000-2002
GMCG25002003-2005
GMCG352000-2002
GMCG35002003-2005
GMCGM2001-2002
GMCINCOMPLETE/CUTAWAY C32000-2004
GMCJIMMY2000-2004
GMCJIMMY CLASSIC2005
GMCL SERIES2000-2003
GMCL VAN2000-2002
GMCM SERIES2000-2002
GMCM VAN2000-2002
GMCM/L SERIES2000-2002
GMCM/L VAN2000-2001
GMCP SERIES2000-2002
GMCS/T JIMMY2000-2001
GMCS152000-2002
GMCSAFARI2000-2005
GMCSAFARI (GMC)2000-2005
GMCSANANA2010
GMCSAVANA2000-2015
GMCSAVANA 15002000-2015
GMCSAVANA 25002000-2015
GMCSAVANA 35002000-2015
GMCSIERRA 15002000-2015
GMCSIERRA 1500 HD2001-2005
GMCSIERRA 25002000-2015
GMCSIERRA 2500 HD2001-2005
GMCSIERRA 35002000-2015
GMCSIERRA 3500 HD2000-2001
GMCSIERRA DENALI2002-2003, 2007-2015
GMCSONOMA2000-2006
GMCSONOMA CREW2001-2005
GMCSUBURBAN2000-2004
GMCT SERIES2007-2009
GMCT45002005
GMCT65002004-2009
GMCT75002004-2010
GMCT85002004-2009
GMCTAHOE2000-2003
GMCTERRAIN2009-2015
GMCTOPKICK2001-2013
GMCTOPKICK 65002006
GMCTOPKICK 85002006
GMCV SERIES2000
GMCVANDURA2000
GMCW SERIES2000
GMCW SERIES C3 35002006-2007
GMCW-SERIES2001-2011
GMCW35002000-2001, 2003-2010
GMCW42000
GMCW45002000-2001, 2003-2010
GMCW55002000-2010
GMCW5500HD2007
GMCYUKON2000-2015
GMCYUKON DENALI2000-2013, 2015
GMCYUKON DENALI XL2003-2015
GMCYUKON HYBRID2008-2013
GMCYUKON XL2000-2015
GMCYUKON XL 15002000-2012
GMCYUKON XL 25002000-2013
GMCYUKON XL DENALI2001-2003
PONTIACAZTEK2001-2005
PONTIACBONNEVILLE2000-2006
PONTIACFIREBIRD2000-2002
PONTIACG32008-2011, 2014
PONTIACG42006, 2008
PONTIACG52007-2011, 2014
PONTIACG62003-2010, 2014
PONTIACG82008-2010, 2014
PONTIACGRAND AM2000-2005
PONTIACGRAND PRIX2000-2008
PONTIACGTO2004-2007
PONTIACLACROSSE2005
PONTIACMONTANA2000-2009
PONTIACMONTANA EXT2000-2004
PONTIACPURSUIT2005-2009
PONTIACSOLSTICE2006-2010, 2014
PONTIACSUNBIRD2000
PONTIACSUNFIRE2000-2005
PONTIACTORRENT2006-2009, 2014
PONTIACTRANS AM2000-2002
PONTIACTRANS SPORT2000-2003
PONTIACVIBE2000-2010, 2014

 

Condition

Some customers may have received a letter from OnStar® stating that “We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected.” The customer is further instructed in this letter to “Please contact your dealer – or any dealer near you – as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F.”

 

Cause

During the GM of Canada OnStar® Cellular Communication Upgrade (Bulletin #15-08-44-001F or earlier), some customers received hardware that requires a software update.

 

Correction

Follow the instructions in Service Bulletin #15-08-44-001G (or later) for Setup and Activation under “For Vehicle MY 2010 and Older”, noting the special programming instructions for Pontiac Vibe vehicles.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: 15-NA-079
Date: Dec-2015

https://www.nhtsa.gov/recalls?nhtsaId=10201115

MC-10201115-9999.pdf 77.095KB


⬇ Download PDF (75.29 KB)

 

 

Reprogramming

GM Diagnostic/Programming (TIS2Web)

 

Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.

To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle's 17 character Vehicle Identification Number (VIN) and select 'Get CAL ID’.

You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.

The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.

The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.

Servicing the next generation Global A vehicles will require the diagnostic software, GDS2, Global Diagnostic System 2 running on a local PC device while the MDI is connected to the vehicle. The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles.

The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.

www.acdelcotds.com

 

 

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