2015 GMC Terrain

OnStar Voice Fallback Number Update – 2000-2015 Buick, Cadillac, Chevrolet, GMC, Pontiac

by

NHTSA ID Number: 10201115

Manufacturer Communication Number: 15-NA-079

 

Summary

OnStar Voice Fallback Number Update

 

 

1735 Affected Products

Vehicles

MAKEMODELYEAR
BUICKeBay logoALLURE2006-2009
BUICKeBay logoCENTURY2000-2005
BUICKeBay logoENCLAVE2008-2015
BUICKeBay logoENCORE2013-2015
BUICKeBay logoLACROSSE2005-2015
BUICKeBay logoLESABRE2000-2006, 2013
BUICKeBay logoLUCERNE2006-2012
BUICKeBay logoPARK AVENUE2000-2005
BUICKeBay logoRAINIER2003-2007
BUICKeBay logoREGAL2000-2005, 2008-2015
BUICKeBay logoRENDEZVOUS2000-2007
BUICKeBay logoRIVIERA2000
BUICKeBay logoSKYLARK2000
BUICKeBay logoTERRAZA2005-2008
BUICKeBay logoVERANO2012-2015
CADILLACeBay logoATS2013-2015
CADILLACeBay logoATS-V2015
CADILLACeBay logoCATERA2000-2003
CADILLACeBay logoCT62013-2015
CADILLACeBay logoCTS2003-2015
CADILLACeBay logoCTS-V2004-2007, 2010-2012, 2014-2015
CADILLACeBay logoDEVILLE2000-2005
CADILLACeBay logoDTS2004-2012
CADILLACeBay logoELDORADO2000-2002
CADILLACeBay logoELR2014-2015
CADILLACeBay logoESCALADE2000-2015
CADILLACeBay logoESCALADE ESV2003-2015
CADILLACeBay logoESCALADE EXT2007-2014
CADILLACeBay logoESCALADE EXT 15002002-2011
CADILLACeBay logoESCALADE HYBRID2008-2014
CADILLACeBay logoSEVILLE2000-2004
CADILLACeBay logoSLS2000, 2002, 2004
CADILLACeBay logoSRX2004-2015
CADILLACeBay logoSTS2000-2012
CADILLACeBay logoXLR2003-2009
CADILLACeBay logoXT52013-2015
CADILLACeBay logoXTS2013-2015
CHEVROLETeBay logo35002014-2015
CHEVROLETeBay logo6H2000
CHEVROLETeBay logo7H2000
CHEVROLETeBay logoALERO EXPORT2000-2002
CHEVROLETeBay logoASTRO2000-2005
CHEVROLETeBay logoAVALANCHE2007-2014
CHEVROLETeBay logoAVALANCHE 15002002-2013
CHEVROLETeBay logoAVALANCHE 25002002-2007, 2013
CHEVROLETeBay logoAVEO2004-2015
CHEVROLETeBay logoB SERIES2000-2001
CHEVROLETeBay logoB6 MEDIUM DUTY2000
CHEVROLETeBay logoB72000-2002
CHEVROLETeBay logoB7 MEDIUM DUTY2000
CHEVROLETeBay logoBEAUVILLE2000
CHEVROLETeBay logoBERETTA2002
CHEVROLETeBay logoBLAZER2000-2009
CHEVROLETeBay logoC SERIES2003-2009
CHEVROLETeBay logoC102000-2001
CHEVROLETeBay logoC45002003-2010
CHEVROLETeBay logoC55002003-2008
CHEVROLETeBay logoC65002000-2009
CHEVROLETeBay logoC75002000-2009
CHEVROLETeBay logoC85002003-2009
CHEVROLETeBay logoCAMARO2000-2002, 2010-2015
CHEVROLETeBay logoCAPRICE2003-2004, 2011-2015
CHEVROLETeBay logoCAPRICE POLICE PURSUIT2012-2015
CHEVROLETeBay logoCAPTIVA2008-2015
CHEVROLETeBay logoCAPTIVA SPORT2009-2012
CHEVROLETeBay logoCAVALIER2000-2005
CHEVROLETeBay logoCHEVYeBay logo VAN2000-2001, 2003
CHEVROLETeBay logoCITY EXPRESS2015
CHEVROLETeBay logoCLASSIC2004-2006
CHEVROLETeBay logoCOBALT2000, 2002, 2005-2015
CHEVROLETeBay logoCOBALT SS2008-2010
CHEVROLETeBay logoCOLORADO2004-2015
CHEVROLETeBay logoCONVENTIONAL2000-2001, 2003
CHEVROLETeBay logoCORVETTE2000-2015
CHEVROLETeBay logoCORVETTE Z062005-2008
CHEVROLETeBay logoCORVETTE ZR12009
CHEVROLETeBay logoCRUZE2010-2015
CHEVROLETeBay logoDENALI2000-2006
CHEVROLETeBay logoENVOY2000-2002
CHEVROLETeBay logoEPICA2005
CHEVROLETeBay logoEQUINOX2005-2015
CHEVROLETeBay logoEXPLORER2000, 2002
CHEVROLETeBay logoEXPRESS2000-2015
CHEVROLETeBay logoEXPRESS 15002000-2012, 2014
CHEVROLETeBay logoEXPRESS 25002000-2011, 2014
CHEVROLETeBay logoEXPRESS 35002000-2010, 2012, 2014
CHEVROLETeBay logoEXPRESS 45002009, 2012, 2014
CHEVROLETeBay logoEXPRESS CUTAWAY2013
CHEVROLETeBay logoEXPRESS CUTAWAY VAN2006-2008
CHEVROLETeBay logoF SERIES2000-2001, 2004-2006
CHEVROLETeBay logoF62000-2001
CHEVROLETeBay logoF72000-2001
CHEVROLETeBay logoG SERIES2000-2003
CHEVROLETeBay logoG VAN2000-2002
CHEVROLETeBay logoG VAN BUS2000-2011
CHEVROLETeBay logoG15002003-2008
CHEVROLETeBay logoG252000-2002
CHEVROLETeBay logoG25002003-2005
CHEVROLETeBay logoG302001-2002
CHEVROLETeBay logoG352000-2002
CHEVROLETeBay logoG35002003-2005, 2008
CHEVROLETeBay logoH SERIES2001
CHEVROLETeBay logoHHR2006-2011
CHEVROLETeBay logoIMPALA2000-2015
CHEVROLETeBay logoIMPALA (GMX 211)2006
CHEVROLETeBay logoINCOMPLETE/CUTAWAY C32000-2005
CHEVROLETeBay logoJIMMY2000-2002
CHEVROLETeBay logoL SERIES2000-2002
CHEVROLETeBay logoL VAN2000-2002
CHEVROLETeBay logoLUMINA2000-2002, 2008, 2014
CHEVROLETeBay logoLUMINA APV2000-2001
CHEVROLETeBay logoM SERIES2000-2002
CHEVROLETeBay logoM VAN2000-2002
CHEVROLETeBay logoM/L2000-2002
CHEVROLETeBay logoM/L VAN2000
CHEVROLETeBay logoMALIBU2000-2015
CHEVROLETeBay logoMALIBU CLASSIC2000-2005, 2007
CHEVROLETeBay logoMALIBU ECO2013-2014
CHEVROLETeBay logoMALIBU HYBRID2008-2010
CHEVROLETeBay logoMALIBU MAXX2004-2007
CHEVROLETeBay logoMETRO2000-2001
CHEVROLETeBay logoMONTE CARLO2000-2008, 2010
CHEVROLETeBay logoMOTOR HOME2000, 2002
CHEVROLETeBay logoN3002014-2015
CHEVROLETeBay logoOPTRA2004-2007
CHEVROLETeBay logoP SERIES2000-2002
CHEVROLETeBay logoPRIZM2000-2002
CHEVROLETeBay logoR SERIES2000
CHEVROLETeBay logoROADTREK2002
CHEVROLETeBay logoS/T BLAZER2000-2005
CHEVROLETeBay logoS102000-2007
CHEVROLETeBay logoSILVERADO 15002000-2015
CHEVROLETeBay logoSILVERADO 1500 HD2001-2005
CHEVROLETeBay logoSILVERADO 25002000-2015
CHEVROLETeBay logoSILVERADO 2500 HD2000-2004
CHEVROLETeBay logoSILVERADO 35002000-2015
CHEVROLETeBay logoSILVERADO 3500 HD2000-2001
CHEVROLETSONIC2011-2015
CHEVROLETSONOMA2000-2003
CHEVROLETSPARK2013-2015
CHEVROLETSPARK EV2014-2015
CHEVROLETSS2014-2015
CHEVROLETSSR2003-2007
CHEVROLETSUBURBAN2000-2015
CHEVROLETSUBURBAN 15002000-2011
CHEVROLETSUBURBAN 25002000-2006, 2008-2011
CHEVROLETT SERIES2003-2010
CHEVROLETT65002001-2002, 2004-2009
CHEVROLETT75002004-2009
CHEVROLETT85002004-2009
CHEVROLETTAHOE2000-2015
CHEVROLETTAHOE HYBRID2008-2013
CHEVROLETTAHOE POLICE PURSUIT2010-2015
CHEVROLETTOPKICK2002
CHEVROLETTRACKER2000-2004
CHEVROLETTRAILBLAZER2000-2009, 2013-2014
CHEVROLETTRAILBLAZER 3602002-2009
CHEVROLETTRAILBLAZER EXT2002-2004, 2006
CHEVROLETTRAILBLAZER EXT 3702002-2006
CHEVROLETTRANS SPORT2000-2002, 2005
CHEVROLETTRAVERSE2008-2015
CHEVROLETTRAX2013-2015
CHEVROLETUPLANDER2005-2009
CHEVROLETV SERIES2000-2001
CHEVROLETVAN2000-2002
CHEVROLETVENTURE2000-2005
CHEVROLETVOLT2011-2015
CHEVROLETW SERIES2000
CHEVROLETW SERIES C3 35002006-2007
CHEVROLETW-SERIES2000-2011
CHEVROLETW35002000-2001, 2003-2010
CHEVROLETW42000
CHEVROLETW45002000-2001, 2003-2010
CHEVROLETW55002000-2002, 2004-2010
CHEVROLETYUKON2000-2003
CHEVROLETYUKON XL2000
GMC6H2000
GMC7H2000
GMCACADIA2007-2015
GMCB SERIES2000-2001
GMCB72000-2002
GMCBLAZER2000-2002
GMCC SERIES2000-2009
GMCC45002003-2009
GMCC55002003-2009
GMCC65002000-2009
GMCC6H0422000
GMCC75002000-2009
GMCC85002003-2009
GMCCANYON2004-2013, 2015
GMCCONVENTIONAL2000-2001, 2003
GMCDENALI2000-2003, 2007-2015
GMCDIAMOND EDITION2000-2001
GMCENVOY2000-2013
GMCENVOY 3602002-2009
GMCENVOY DENALI2006-2007
GMCENVOY DENALI XL2006
GMCENVOY XL2002-2004, 2006
GMCENVOY XL 3702002-2006
GMCENVOY XUV2003-2005
GMCEXPRESS2000-2002, 2009
GMCEXPRESS SAVANNAH2001
GMCF SERIES2000-2001, 2004-2006
GMCF62000-2001
GMCF72000-2001
GMCG SERIES2000-2003
GMCG VAN2000-2002
GMCG VAN BUS2000-2011
GMCG15002003-2008
GMCG252000-2002
GMCG25002003-2005
GMCG352000-2002
GMCG35002003-2005
GMCGM2001-2002
GMCINCOMPLETE/CUTAWAY C32000-2004
GMCJIMMY2000-2004
GMCJIMMY CLASSIC2005
GMCL SERIES2000-2003
GMCL VAN2000-2002
GMCM SERIES2000-2002
GMCM VAN2000-2002
GMCM/L SERIES2000-2002
GMCM/L VAN2000-2001
GMCP SERIES2000-2002
GMCS/T JIMMY2000-2001
GMCS152000-2002
GMCSAFARI2000-2005
GMCSAFARI (GMC)2000-2005
GMCSANANA2010
GMCSAVANA2000-2015
GMCSAVANA 15002000-2015
GMCSAVANA 25002000-2015
GMCSAVANA 35002000-2015
GMCSIERRA 15002000-2015
GMCSIERRA 1500 HD2001-2005
GMCSIERRA 25002000-2015
GMCSIERRA 2500 HD2001-2005
GMCSIERRA 35002000-2015
GMCSIERRA 3500 HD2000-2001
GMCSIERRA DENALI2002-2003, 2007-2015
GMCSONOMA2000-2006
GMCSONOMA CREW2001-2005
GMCSUBURBAN2000-2004
GMCT SERIES2007-2009
GMCT45002005
GMCT65002004-2009
GMCT75002004-2010
GMCT85002004-2009
GMCTAHOE2000-2003
GMCTERRAIN2009-2015
GMCTOPKICK2001-2013
GMCTOPKICK 65002006
GMCTOPKICK 85002006
GMCV SERIES2000
GMCVANDURA2000
GMCW SERIES2000
GMCW SERIES C3 35002006-2007
GMCW-SERIES2001-2011
GMCW35002000-2001, 2003-2010
GMCW42000
GMCW45002000-2001, 2003-2010
GMCW55002000-2010
GMCW5500HD2007
GMCYUKON2000-2015
GMCYUKON DENALI2000-2013, 2015
GMCYUKON DENALI XL2003-2015
GMCYUKON HYBRID2008-2013
GMCYUKON XL2000-2015
GMCYUKON XL 15002000-2012
GMCYUKON XL 25002000-2013
GMCYUKON XL DENALI2001-2003
PONTIACeBay logoAZTEK2001-2005
PONTIACeBay logoBONNEVILLE2000-2006
PONTIACeBay logoFIREBIRDeBay logo2000-2002
PONTIACeBay logoG32008-2011, 2014
PONTIACeBay logoG42006, 2008
PONTIACeBay logoG52007-2011, 2014
PONTIACeBay logoG62003-2010, 2014
PONTIACeBay logoG82008-2010, 2014
PONTIACeBay logoGRAND AM2000-2005
PONTIACeBay logoGRAND PRIX2000-2008
PONTIACeBay logoGTOeBay logo2004-2007
PONTIACeBay logoLACROSSE2005
PONTIACeBay logoMONTANA2000-2009
PONTIACeBay logoMONTANA EXT2000-2004
PONTIACeBay logoPURSUIT2005-2009
PONTIACeBay logoSOLSTICE2006-2010, 2014
PONTIACeBay logoSUNBIRD2000
PONTIACeBay logoSUNFIRE2000-2005
PONTIACeBay logoTORRENT2006-2009, 2014
PONTIACeBay logoTRANS AM2000-2002
PONTIACeBay logoTRANS SPORT2000-2003
PONTIACeBay logoVIBE2000-2010, 2014

 

Condition

Some customers may have received a letter from OnStar® stating that “We recently tried to provide a software update to the OnStar® hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar® system functions may not be working as expected.” The customer is further instructed in this letter to “Please contact your dealer – or any dealer near you – as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar® module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F.”

 

Cause

During the GM of Canada OnStar® Cellular Communication Upgrade (Bulletin #15-08-44-001F or earlier), some customers received hardware that requires a software update.

 

Correction

Follow the instructions in Service Bulletin #15-08-44-001G (or later) for Setup and Activation under “For Vehicle MY 2010 and Older”, noting the special programming instructions for PontiaceBay logo Vibe vehicles.

 

1 Associated Document

Manufacturer Communications

Bulletin No.: 15-NA-079
Date: Dec-2015

https://www.nhtsa.gov/recalls?nhtsaId=10201115

MC-10201115-9999.pdf 77.095KB


⬇ Download PDF (75.29 KB)

 

 

Reprogramming

GM Diagnostic/Programming (TIS2Web)

 

Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.

To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle's 17 character Vehicle Identification Number (VIN) and select 'Get CAL ID’.

You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.

The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.

The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.

Servicing the next generation Global A vehicles will require the diagnostic software, GDS2, Global Diagnostic System 2 running on a local PC device while the MDI is connected to the vehicle. The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles.

The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.

www.acdelcotds.com

 

 

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  • All-in-One OEM Diagnostics: This J2534 ECU programming tool elevates your automotive repair capabilities to new heights by delivering complete OEM diagnosis. Boasting comprehensive full-system diagnostics, intuitive repair guides, advanced ECU programming and coding, common reset services, a vast library of repair information and more, this all-in-one solution empowers technicians to effortlessly tackle complex vehicle issues with ease. *Not compatible with 24V vehicles
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  • Efficiency Meets Versatility: Engineered to support three CAN channels simultaneously - CAN FD and CAN-CC included, giving you the edge in fast troubleshooting. To perfectly synchronized with the OE software, please diagnose with active subscriptions and make sure your computer system is running a compatible 64-bit Windows version (7, 8, 10 or later) to fully leverage the power of RLink J2534. *We don't provide extra OE software
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  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
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Last update on 2026-06-07 / Affiliate links / Images from Amazon Product Advertising API

 

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