NHTSA ID Number: 10205571
Manufacturer Communication Number: 21NA249
Summary
This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area.
3 Affected Products
Vehicle
| MAKE | MODEL | YEAR |
| CHEVROLET | CORVETTE | 2020-2022 |
Condition
Note: A visible edge of the carpeting may be noticed on either side of the center console. This will typically be noticed during PDI (Pre-Delivery Inspection) of the vehicle.
Some technicians or customers may comment on the fact that there is a noticeable gap, or it appears that the carpeting has been cut too short to be completely covered by the trim on the center console.
Cause
The cause of the condition may be that the carpet running up the side of the console may need additional support.
Correction
Following the steps in the Service Procedure below, install a tie-strap to assist with holding the carpet in place.
SEOCONTENT-START
Copyright 2021 General Motors
LLC. All Rights Reserved.
Service Bulletin Bulletin No.: 21-NA-249
Date: November, 2021
TECHNICAL
Subject: Carpet Appearance Near Center Console Area
Brand: Model:
Model Year: VIN:
Engine: Transmission:
from to from to
Chevrolet
Corvette 2020 2022 — — All All
Involved Region or Country North America, Europe, Middle East, Japan, Australia/New Zealand
Condition
Note: A visible edge of the carpeting may be noticed on either side of the center console.
This will typically be noticed during PDI (Pre-Delivery Inspection) of the vehicle.
Some technicians or customers may comment on the fact that there is a noticeable gap,
or it appears that the carpeting has been cut too short to be completely covered by the
trim on the center console.
Cause The cause of the condition may be that the carpet running up the side of the console may
need additional support.
Correction Following the steps in the Service Procedure below, install a tie-strap to assist with
holding the carpet in place.
Page 2 November, 2021 Bulletin No.: 21-NA-249
Service Procedure
5281833
1. Remove the front floor rear console side trim
panels (1). Refer to Front Floor Rear Console Side
Trim Panel Replacement – Left Side and Right Side
in SI.
Bulletin No.: 21-NA-249 November, 2021 Page 3
5918434
Note: Ensure the hole is high enough to hide the end
of the tie-strap under the console trims once they are
reinstalled.
2. Once the console trims are removed, pierce a
small hole in the top edge of the carpeting on
each side.
5918435
Connecting two tie-straps
Page 4 November, 2021 Bulletin No.: 21-NA-249
5918436
Note: The strap is only there to hold the carpet up.
Ensure you don’t over-tighten the strap. Slowly tighten
the straps just enough to get just a loose fit.
3. Connect two tie-straps (at least 35 cm (14 inches)
long and insert the strap through the pierced hole
on one side. Route the strap through the opening
in the center console and connect to the pierced
hole on the other side.
Bulletin No.: 21-NA-249 November, 2021 Page 5
5918437
4. Reinstall the front floor rear console side trim
panels, assuring no part of the tie-strap is visible.
Refer to Front Floor Rear Console Side Trim Panel
Replacement – Left Side and Right Side in SI.
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor
Operation
Description Labor Time
1086458* Remove and Reinstall Front
Floor Rear Console Side
Trim Panels, Add Tie Strap
to Carpet
0.4 hr
*This is a unique Labor Operation for bulletin use only.
Version 1
Modified Released November 05, 2021
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
WE SUPPORT VOLUNTARY
TECHNICIAN
CERTIFICATION
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 21-NA-249
Date: November, 2021
MC-10205571-9999.pdf 136.872KB
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