June 3, 2021 NHTSA CAMPAIGN NUMBER: 21V422000
Fuel Supply Lines Improperly Installed
Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
NHTSA Campaign Number: 21V422
Manufacturer General Motors
, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 572
Summary
General Motors, LLC. (GM) is recalling certain 2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The fuel supply lines may be improperly attached and seated.
Remedy
Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N212335590.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Check if your Vehicle has a Recall
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac XT5, Cadillac XT6 and GMC Acadia vehicles. Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process.
Correction
Dealers will inspect fuel line engagement and replace fuel lines if necessary.
Parts
| Quantity | Part Name | Part No. |
| 1 | Acadia LCV FWD Fuel Feed Pipe | 23153728 |
| 1 | Acadia LGX AWD Fuel Feed Pipe | 84378194 |
| 1 | Acadia LGX FWD Fuel Feed Pipe | 84378195 |
| 1 | XT6 LGX AWD Fuel Feed Pipe | 84527281 |
| 1 | XT6 LGX FWD Fuel Feed Pipe | 84527282 |
| 1 | XT5 LGX AWD Fuel Feed Pipe | 84378194 |
| 1 | XT5 LGX FWD Fuel Feed Pipe | 84378195 |
Frequently Asked Questions (FAQs) for Safety Recall N212335590
Fuel Line May Not Be Properly Secured
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
Certain 2021 model year Cadillac XT5, Cadillac XT6 and GMC Acadia vehicles.
Q2) What is the issue or condition?
Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
Over time, a fuel line with clips that are not completely seated could loosen or separate, allowing fuel to leak or spray.
Q4) What is the remedy/repair?
Dealers will inspect fuel line engagement and replace fuel lines if necessary.
Q5) What is the safety risk? Is the vehicle safe to drive?
If leaking fuel were to contact an ignition source, there is increased risk of fire.
Q6) Does the customer have to pay for this remedy/repair?
No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
SEOCONTENT-START
Product Safety Recall
N212335590 Fuel Line May Not Be Properly Secured
Copyright 2021 General Motors. All Rights Reserved. Page 1 of 5
Release Date:
July 2021
Revision:
01
Revision Description:
This bulletin has been revised to include the customer letter. Please discard all previous copies of bulletin N212335590.
Attention:
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
All involved vehicles that are in dealer inventory must be held and not delivered to customers, dealer traded, or used for demonstration purposes until the repair contained in this bulletin has been performed on the vehicle.
Make
Model
Model Year
RPO
Description
From
To
Cadillac
XT5
2021
2021
LGX
LCV
3.6L Gas Engine
Or
2.5L Gas Engine
XT6
GMC
Acadia
Involved vehicles are marked “open” on the Investigate Vehicle History screen in GM Global Warranty Management system. This site should always be checked to confirm vehicle involvement prior to beginning any required inspections and/or repairs.
Condition
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac XT5, Cadillac XT6 and GMC Acadia vehicles. Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process.
Correction
Dealers will inspect fuel line engagement and replace fuel lines if necessary.
Parts
Quantity
Part Name
Part No.
1
Acadia LCV FWD Fuel Feed Pipe
23153728
1
Acadia LGX AWD Fuel Feed Pipe
84378194
1
Acadia LGX FWD Fuel Feed Pipe
84378195
1
XT6 LGX AWD Fuel Feed Pipe
84527281
1
XT6 LGX FWD Fuel Feed Pipe
84527282
1
XT5 LGX AWD Fuel Feed Pipe
84378194
1
XT5 LGX FWD Fuel Feed Pipe
84378195
Note: Use the VIN and the GM Electronic Parts Catalog (EPC) to determine which fuel feed pipe to order.
Due to the small number of vehicles involved, 608, and due to limited initial parts availability, dealers are encouraged not to order recall parts for use as shelf stock. Parts should only be ordered when inspection determines that it is necessary to replace the fuel feed pipe.
Reminder: Parts may be removed from Retail Inventory Management (RIM). Dealers should review the affected parts to confirm RIM managed status. Parts may have quantity limiters in effect.
Warranty Information
Labor Operation
Description
Labor Time
Trans. Type
Net Item
9105811
Inspect Only – No Further Action Required
0.2
ZFAT
N/A
9105812
Replace Fuel Line
0.5
Service Procedure
1. Lift the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Product Safety Recall
N212335590 Fuel Line May Not Be Properly Secured
Page 2 of 5
5845363
2. Locate the fuel line clip, circled above.
5845365
3. Inspect the fuel line clip to be sure the clip is fully seated.
• If the clip is fully seated and the fuel pipe is secure, as shown in (1); no further action is required.
• If the clip is NOT fully seated, as shown in (2), replace the fuel feed pipe. Refer to Fuel Feed Pipe Replacement
(AWD) or Fuel Feed Pipe Replacement (FWD) in SI.
• If you are not sure if the fuel feed pipe is fully seated, gently tug on the fuel feed pipe to determine if it is fully
seated. If the feed pipe is not securely snapped in, or if you are in doubt that it is secure, it must be replaced.
Refer to Fuel Feed Pipe Replacement (AWD) or Fuel Feed Pipe Replacement (FWD) in SI.
4. Lower the vehicle. Refer to Lifting and Jacking the Vehicle in SI.
Product Safety Recall
N212335590 Fuel Line May Not Be Properly Secured
Page 3 of 5
Dealer Responsibility – For USA & Export (USA States, Territories, and Possessions)
It is a violation of Federal law for a dealer to deliver a new motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by this notification under a sale or lease until the defect or noncompliance is remedied.
The US National Traffic and Motor Vehicle Safety Act provides that each vehicle that is subject to a recall of this type must be adequately repaired within a reasonable time after the customer has tendered it for repair. A failure to repair within sixty days after tender of a vehicle is prima facie evidence of failure to repair within a reasonable time. If the condition is not adequately repaired within a reasonable time, the customer may be entitled to an identical or reasonably equivalent vehicle at no charge or to a refund of the purchase price less a reasonable allowance for depreciation. To avoid having to provide these burdensome remedies, every effort must be made to promptly schedule an appointment with each customer and to repair their vehicle as soon as possible. In the recall notification letters, customers are told how to contact the US National Highway Traffic Safety Administration if the recall is not completed within a reasonable time.
Dealer Responsibility – All
All new, used, GM Certified Used, courtesy transportation vehicles, dealer shuttle vehicles, etc. in dealers’ possession and subject to this recall must be held and inspected/repaired per the service procedure of this bulletin before customers take possession of these vehicles. Involved vehicles must be held and not delivered to customers, dealer-traded, released to auction, used for demonstration, or any other purpose.
All GM Certified Used vehicles currently in the dealers’ inventory within the Certified Pre-Owned Inventory System (CPOIS) will be de-certified and must be held and remedied per the service procedure in this bulletin. Upon submitting an accepted/paid warranty transaction in the Global Warranty Management (GWM) system, the vehicle can be re-certified for sale within the CPOIS system, or once again be used in the CTP program.
Dealers are to service all vehicles subject to this recall at no charge to customers, regardless of mileage, age of vehicle, or ownership, from this time forward.
Customers who have recently purchased vehicles sold from your vehicle inventory, and for which there is no customer information indicated on the dealer listing, are to be contacted by the dealer. Arrangements are to be made to make the required correction according to the instructions contained in this bulletin. A copy of the customer letter is provided in this bulletin for your use in contacting customers. Recall follow-up cards should not be used for this purpose, since the customer may not as yet have received the notification letter. In summary, whenever a vehicle subject to this field action enters your vehicle inventory you must take the steps necessary to ensure the program correction has been made before selling the vehicle. In addition, for vehicles entering your facility for service, you are required to ensure the customer is aware of the open field action and make every reasonable effort to implement the program correction as set forth in this bulletin prior to releasing the vehicle.
Dealer Reports
For dealers with involved vehicles, a listing has been prepared and will be available through GM GlobalConnect Maxis Field Action Reports or sent directly to export dealers. The Inventory tab of the dealer reports will contain VINs that apply to this recall. This information is intended to assist dealers with the PROMPT COMPLETION of these vehicles. The Customer In-Service tab will contain customer names and addresses from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall may be a violation of law in several states.
Courtesy Transportation – For USA & Canada
Courtesy transportation is available for customers whose vehicles are involved in a product program and still within the warranty coverage period. See General Motors Service Policies and Procedures Manual for courtesy transportation program details.
Customer Notification
USA & Canada – General Motors will notify customers of this recall on their vehicle (see copy of customer letter included with this bulletin).
Export – Letters will be sent to known owners of record located within areas covered by the US National Traffic and Motor Vehicle Safety Act. For owners outside these areas, dealers should notify customers using the attached sample letter.
GM bulletins are intended for use by professional technicians, NOT a “do-it-yourselfer”. They are written to inform these technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the tools, equipment, safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your dealer for information on whether your vehicle may benefit from the information.
We Support Voluntary Technician Certification
Product Safety Recall
N212335590 Fuel Line May Not Be Properly Secured
Page 4 of 5
IMPORTANT SAFETY RECALL
June 2021
This notice applies to your vehicle, VIN: _____________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect, which relates to motor vehicle safety, exists in certain 2021 model year Cadillac XT5, XT6, and GMC Acadia vehicles equipped with a 2.5L or 3.6L Gas Engine. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM safety recall N212335590.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process. Over time, a fuel line with clips that are not completely seated could loosen or separate, allowing fuel to leak or spray. If leaking fuel were to contact an ignition source, there is increased risk of fire.
What will we do?
Your GM dealer will inspect fuel line engagement and replace fuel lines if necessary. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
1-800-333-4223
1-800-833-2622
GMC
1-866-996-9463
1-800-462-8583
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE, Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V422.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann L. Combs
Vice President
Product Safety Recall
N212335590 Fuel Line May Not Be Properly Secured
Page 5 of 5
Global Product Safety and Systems
GM Recall: N212335590
*********************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5818
URGENT – DISTRIBUTE IMMEDIATELY
Date: June 3, 2021
Subject: N212335590 – Safety Recall
Fuel Line May Not Be Properly Secured
Models: 2021 Cadillac XT5
2021 Cadillac XT6
2021 GMC Acadia
Equipped with a 2.4L or 3.6L Gas Engine (RPO LGX or LCV)
To: All General Motors Dealers
General Motors is releasing Safety Recall N212335590 today. The total number of U.S. vehicles involved is approximately 572. Please see the attached bulletin for details.
Question and Answer Document (Q&A)
Attached to this message you will find a document that addresses the ten most likely questions customers may have regarding this Safety Recall. Please use this information as an aid to confidently answer customer concerns.
Global Warranty Management (GWM)
The Required Field Action section on the Investigate Vehicle History (IVH) screen will be updated June 4, 2021 or sooner. A list of involved vehicles in dealer new inventory is attached to this message. Please hold all warranty transactions until IVH has been updated.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
*********************************************************************************************************************
This is a representative letter. Customer letters are personalized and list specific model, model year and VIN.
IMPORTANT SAFETY RECALL
July 2021
This notice applies to your vehicle, VIN: __________________________________
Dear General Motors Customer:
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac XT5, Cadillac XT6 and GMC Acadia vehicles equipped with a 2.5L or 3.6L Gas Engine. As a result, GM is conducting a safety recall. We apologize for this inconvenience. However, we are concerned about your safety and continued satisfaction with our products.
IMPORTANT
• Your vehicle is involved in GM recall N212335590.
• Schedule an appointment with your GM dealer.
• This service will be performed for you at no charge.
Why is your vehicle being recalled?
Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process. Over time, a fuel line with clips that are not completely seated could loosen or separate, allowing fuel to leak or spray. If leaking fuel were to contact an ignition source, there is increased risk of fire.
What will we do?
Your GM dealer will inspect fuel line engagement and replace fuel lines if necessary. This service will be performed for you at no charge. Because of service scheduling requirements, it is likely that your dealer will need your vehicle longer than the actual inspection and service correction time of approximately 35 minutes.
What should you do?
You should contact your GM dealer to arrange a service appointment as soon as possible.
Do you have questions?
If you have questions or concerns that your dealer is unable to resolve, please contact the appropriate Customer Assistance Center at the number listed below.
Division
Number
Text Telephones (TTY)
Cadillac
1-866-982-2339
1-800-833-2622
GMC
1-866-996-9463
1-800-462-8583
Puerto Rico – English
1-800-496-9992
Puerto Rico – Español
1-800-496-9993
Virgin Islands
1-800-496-9994
If after contacting your dealer and the Customer Assistance Center, you are still not satisfied we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 1200 New Jersey Avenue, SE., Washington, DC 20590, or call the toll-free Vehicle Safety Hotline at 1.888.327.4236 (TTY 1.800.424.9153), or go to https://www.safercar.gov. The National Highway Traffic Safety Administration Campaign ID Number for this recall is 21V422.
Federal regulation requires that any vehicle lessor receiving this recall notice must forward a copy of this notice to the lessee within ten days.
Maryann Combs
Vice President
Global Vehicle Safety
GM Recall N212335590
*********************************************************************************************************************
GLOBAL SAFETY FIELD INVESTIGATIONS
DCS5867
URGENT – DISTRIBUTE IMMEDIATELY
Date: July 13, 2021
Subject: REVISION – N212335590-01 – Product Safety Recall
Fuel Line May Not Be Properly Secured
Customer Letter Added
Models: 2021 Cadillac XT5
2021 Cadillac XT6
2021 GMC Acadia
Equipped with a 3.6L or 2.5L Gas Engine (RPO LGX or LCV)
To: All General Motors Dealers
Bulletin N212335590 has been revised to include a copy of the customer notification letter. Please discard all copies of bulletin N212335590.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
*********************************************************************************************************************
SEOCONTENT-END
3 Affected Products
Vehicles
11 Associated Documents
ISSUED Owner Notification Letter(Part 577)
RCONL-21V422-7675.pdf 131.016KB
Safety Bulletin – Product Safety Recall N212335590 Fuel Line May Not Be Properly Secured
RCSB-21V422-5820.pdf 289.739KB
Recall Quarterly Report #1, 2021-3
RCLQRT-21V422-0732.PDF 211.135KB
Safety Bulletin – N212335590 Fuel Line May Not Be Properly Secured
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212335590 Fuel Line May Not Be Properly Secured
RMISC-21V422-9834.pdf 101.172KB
Recall Acknowledgement
RCAK-21V422-4410.pdf 645.227KB
Manufacturer Notices(to Dealers,etc) – Dealer Message re Fuel Line May Not Be Properly Secured
Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212335590-01 Product Safety Recall Fuel Line May Not Be Properly Secured Customer Letter Added
Recall Quarterly Report #1, 2021-3
RCLQRT-21V422-4590.PDF 211.226KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V422-0775.PDF 211.226KB
Recall Quarterly Report #2, 2021-4
RCLQRT-21V422-9248.PDF 211.232KB
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- [Real-Time OBD2 and OEM Live Data, Freeze Frame Data] - BLCKTEC 460T helps diagnose vehicle issues when warning lights like Check Engine Light or ABS/SRS Light appear. It offers detailed DTC info, ECU Freeze Frame Data, and real-time OBD2 and advanced OEM live data, including Engine, Transmission, ABS, SRS, and more, making it easy to diagnose and resolve vehicle problems. You can view, graph, record, replay, and overlay up to four live data streams in a single graph for better analysis.
- [AutoVIN, AutoReLink, AutoScan, 3X Faster] - Equipped with AutoVIN technology, 460T automatically retrieves the VIN to save you time. Its AutoScan and AutoReLink features scan all of the vehicle's ECUs and detect any fault codes immediately after you plug the scanner into the vehicle's OBD2 port - no button presses required. Additionally, it regathers DTC and I/M readiness information every 30 seconds, simplifying monitor tests. 460T's advanced technology makes it 3X faster than other products.
- [Get RepairSolutions2, the #1 Auto Repair App for Free] - When paired with RepairSolutions2(RS2) App, 460T becomes even more powerful. RS2's Verified Fix Database built by master technicians, provides the parts needed for the repair. Additionally, RS2 gives you access to OEM warranty info, maintenance schedules, TSB, and dealership recall info, making car care easier than ever. RS2 is free with no subscription fees and it stores your car scan reports in the cloud, allowing you to access, share, or print them anytime and anywhere.
Last update on 2026-06-11 / Affiliate links / Images from Amazon Product Advertising API
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