June 3, 2021 NHTSA CAMPAIGN NUMBER: 21V422000
Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
NHTSA Campaign Number: 21V422
Manufacturer General Motors, LLC
Components FUEL SYSTEM, GASOLINE
Potential Number of Units Affected 572
Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N212335590.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2021 model year Cadillac XT5, Cadillac XT6 and GMC Acadia vehicles. Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process.
|Quantity||Part Name||Part No.|
|1||Acadia LCV FWD Fuel Feed Pipe||23153728|
|1||Acadia LGX AWD Fuel Feed Pipe||84378194|
|1||Acadia LGX FWD Fuel Feed Pipe||84378195|
|1||XT6 LGX AWD Fuel Feed Pipe||84527281|
|1||XT6 LGX FWD Fuel Feed Pipe||84527282|
|1||XT5 LGX AWD Fuel Feed Pipe||84378194|
|1||XT5 LGX FWD Fuel Feed Pipe||84378195|
Frequently Asked Questions (FAQs) for Safety Recall N212335590
Fuel Line May Not Be Properly Secured
These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.
Q1) Which vehicles are involved?
Q2) What is the issue or condition?
Certain fuel-supply lines installed in these vehicles may have been manufactured outside of GM’s dimensional specifications by the supplier. If a fuel-supply line is out of specification, clips that secure the line in place may not have been completely seated during GM’s assembly process.
Q3) What symptoms may be experienced? What warning signs may be associated with the issue or condition described?
Over time, a fuel line with clips that are not completely seated could loosen or separate, allowing fuel to leak or spray.
Q4) What is the remedy/repair?
Q5) What is the safety risk? Is the vehicle safe to drive?
If leaking fuel were to contact an ignition source, there is increased risk of fire.
Q6) Does the customer have to pay for this remedy/repair?
No, this inspection/repair will be done at no cost to the customer.
Q7) Is the remedy/repair available now?
Yes, please see the attached bulletin for details.
Q8) What should customers do until recall repairs can be completed? Are there any special instructions?
If special instructions are provided, they will be included in the notification letters to customers.
Q9) How can customers check to see if their vehicle is involved in this field action?
Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.
Q10) If customers are concerned, can they get a rental car or courtesy transportation?
Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall. Please refer to Warranty Administration Bulletin #17-NA-073: Field Action Courtesy Transportation Policy for further information.
3 Affected Products
11 Associated Documents
ISSUED Owner Notification Letter(Part 577)
Safety Bulletin – Product Safety Recall N212335590 Fuel Line May Not Be Properly Secured
Recall Quarterly Report #1, 2021-3
Safety Bulletin – N212335590 Fuel Line May Not Be Properly Secured
Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212335590 Fuel Line May Not Be Properly Secured
Manufacturer Notices(to Dealers,etc) – Dealer Message re Fuel Line May Not Be Properly Secured
Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212335590-01 Product Safety Recall Fuel Line May Not Be Properly Secured Customer Letter Added
Recall Quarterly Report #1, 2021-3
Recall Quarterly Report #2, 2021-4
Recall Quarterly Report #2, 2021-4
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