Product Safety Recall N212336230 Improper Inspection for Overcured Tires – 2019 Chevrolet Silverado & GMC Sierra 1500

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June 3, 2021 NHTSA CAMPAIGN NUMBER: 21V423000

Tire Failure may Cause Sudden Air Loss

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V423

Manufacturer General Motors, LLC

Components TIRES

Potential Number of Units Affected 896

 

Summary

General Motors, LLC (GM) is recalling certain 2019 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. The affected tires were cured for too long during production.

 

Remedy

Dealers inspect and replace the tires as necessary, free of charge, free of charge. Owner notification letters were mailed on June 25, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N212336230.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

 

Check if your Vehicle has a Recall

 


Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain Continental tires installed as original equipment on certain 2019 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles. According to the tire manufacturer, Continental Tires the Americas (Continental), the affected tires may have an overcure condition and Continental has initiated a safety recall for these tires. Due to an omission in the service bulletin for General Motors’ recall N212329050, dealers may have failed to identify and replace, as necessary, suspect tires on 2019 Silverado and Sierra vehicles that were inspected under that recall. According to Continental, overcured tires may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. These conditions may increase the risk of a crash.

 

Correction

Dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental.

 

Parts

Quantity Part Name Part No.
As Required P255/70 R 17 110S TL GRABBER HTS 23242101

 


Frequently Asked Questions (FAQs) for Safety Recall N212336230

Improper Inspection for Overcured Tires

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

General Motors has decided that a defect which relates to motor vehicle safety exists in certain Continental tires installed as original equipment on certain 2019 model year Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles.

 

Q2) What is the issue or condition?

According to the tire manufacturer, Continental Tires the Americas (Continental), the affected tires may have an overcure condition and Continental has initiated a safety recall for these tires.  Due to an omission in the service bulletin for General Motors’ recall N212329050, dealers may have failed to identify and replace, as necessary, suspect tires on 2019 Silverado and Sierra vehicles that were inspected under that recall.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

Tires may experience a sudden air loss without warning while others may exhibit visible localized tread wear which may manifest as excessive vibration and/or bulging in the tread area.

 

Q4) What is the remedy/repair?

Dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

According to Continental, overcured tires may experience a carcass break in the sidewall with sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss.  These conditions may increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 



2 Affected Products

Vehicles

MAKE MODEL YEAR
CHEVROLET SILVERADO 1500 2019
GMC SIERRA 1500 2019

 


18 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212336230-01 Safety Improper Inspection for Overcured Tires Customer Letter Added

RCMN-21V423-4584.pdf 53.965KB

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Recall Acknowledgement

RCAK-21V423-7713.pdf 645.255KB

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Recall Quarterly Report #1, 2021-2

RCLQRT-21V423-5617.PDF 211.14KB

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Safety Bulletin – Product Safety RecallN21 2336230 Improper Inspection for Overcured Tires

RCSB-21V423-1694.pdf 374.611KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212336230 Improper Inspection for Overcured Tires

RMISC-21V423-9874.pdf 102.835KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-21V423-8218.pdf 134.338KB

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Safety Bulletin re N212336230 Improper Inspection for Overcured Tires

RCSB-21V423-1418.pdf 354.692KB

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Defect Notice 573 Report

RCLRPT-21V423-3778.PDF 214.378KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212336230 Improper Inspection for Overcured Tires

RMISC-21V423-8224.pdf 102.835KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re N212336230 – Safety Recall Improper Inspection for Overcured Tires

RCMN-21V423-5919.pdf 10.773KB

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Recall Quarterly Report #3, 2021-4

RCLQRT-21V423-7062.PDF 211.324KB

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Manufacturer Notices(to Dealers,etc) – N202308930 – Safety Recall Rear Suspension Toe Link May Break

RCMN-21V423-6782.pdf 61.232KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N212336230 Improper Inspection for Overcured Tires

RMISC-21V423-2188.pdf 102.835KB

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Manufacturer Notices(to Dealers,etc) – Dealer Message re REVISION N212336230-02 Safety Recall Improper Inspection for Overcured Tires Revised Service Procedure

RCMN-21V423-9377.pdf 52.368KB

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Safety Bulletin – Product Safety Recall N202308930 Rear Suspension Toe Link May Break

RCSB-21V423-3112.pdf 185.995KB

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Safety Bulletin – Product Safety Recall N212336230 Improper Inspection for Overcured Tires

RCSB-21V423-1387.pdf 464.937KB

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Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202308930 Rear Suspension Toe Link May Break

RMISC-21V423-6494.pdf 103.297KB

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Recall Quarterly Report #2, 2021-3

RCLQRT-21V423-4651.PDF 211.24KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V423&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
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