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Home • Recalls • Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating – 2019-2020 Chevrolet 6500HD

Recalls

Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating – 2019-2020 Chevrolet 6500HD

oemdtc May 25, 2021 No Comments

May 13, 2021 NHTSA CAMPAIGN NUMBER: 21V346000

Engine Control Module Calibrated Incorrectly

Tire failure can occur if the vehicle speed exceeds the maximum tire speed rating, increasing the risk of a crash.

 

NHTSA Campaign Number: 21V346

Manufacturer General Motors, LLC

Components ENGINE AND ENGINE COOLING

Potential Number of Units Affected 196

 

Summary

General Motors, LLC (GM) is recalling certain 2019-2020 Chevrolet 6500HD vehicles. The engine control module (ECM) was calibrated incorrectly, allowing the vehicle to exceed the tires’ maximum speed rating of 75 mph.

 

Remedy

Dealers will update the ECM software, free of charge. Owner notification letters were mailed June 7, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N202325530.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Condition

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2020 model year Chevrolet Medium Duty 6500HD trucks built with tires with a maximum speed rating of 75mph (regular production option (RPO) codes XDV for the front tires and YAP for the rear tires) and engine control module software that limits the speed of the vehicle to 79 mph. If vehicle speed exceeds the maximum tire rated speed, the tire structure could be compromised, ultimately increasing the risk of tire failure and of a crash.

 

Correction

Dealers will update the software calibration for the engine control module (ECM) to set the speed limiting software so that the vehicle speed will not exceed 75 mph and therefore meet the maximum speed rating of the tires.

 

Parts

No parts are required for this repair.

 

Service Procedure

1. Reprogram the Engine Control Module. Refer to K20 Engine Control Module: Programming and Setup in SI. Modify
as required (e.g., select x module from the controller screen. Then provide step-by-step instructions or refer to SI
procedure.

 


Frequently Asked Questions (FAQs) for Safety Recall N202325530 Speed Limiting Exceeds Tire Rating

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?

2019 – 2020 model year Chevrolet Silverado 6500HD

 

Q2) What is the issue or condition?

General Motors has decided that a defect which relates to motor vehicle safety exists in certain 2019-2020 model year Chevrolet Medium Duty 6500HD trucks built with tires with a maximum speed rating of 75mph (regular production option (RPO) codes XDV for the front tires and YAP for the rear tires) and engine control module software that limits the speed of the vehicle to 79 mph.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?

None.

 

Q4) What is the remedy/repair?

Dealers will update the software calibration for the engine control module (ECM) to set the speed limiting software so that the vehicle speed will not exceed 75 mph and therefore meet the maximum speed rating of the tires.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?

If vehicle speed exceeds the maximum tire rated speed, the tire structure could be compromised, ultimately increasing the risk of tire failure and of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?

No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?

Yes, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?

If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?

Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?

Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 



2 Affected Products

Vehicle

MAKE MODEL YEAR
CHEVROLET SILVERADO 6500HD 2019-2020

 


12 Associated Documents

Manufacturer Notices(to Dealers,etc) – Dealer Message re N202325530-01 – Safety Recall Speed Limiting Exceeds Tire Rating Customer Letter Added

RCMN-21V346-9775.pdf 56.682KB

RCMN-21V346-9775

Defect Notice 573 Report

RCLRPT-21V346-4832.PDF 214.232KB

RCLRPT-21V346-4832

Manufacturer Notices(to Dealers,etc) – Dealer Message re N202325530 – Safety Recall Speed Limiting Exceeds Tire Rating

RCMN-21V346-8677.pdf 59.954KB

RCMN-21V346-8677

Safety Bulletin

RCSB-21V346-1204.pdf 537.725KB

RCSB-21V346-1204

Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325530 Speed Limiting Exceeds Tire Rating

RMISC-21V346-6406.pdf 101.606KB

RMISC-21V346-6406

Recall Acknowledgement

RCAK-21V346-5760.pdf 645.005KB

RCAK-21V346-5760

Safety Bulletin – Bulletin re N202325530 Speed Limiting Exceeds Tire Rating

RCSB-21V346-0818.pdf 559.784KB

RCSB-21V346-0818

Miscellaneous Document – Frequently Asked Questions (FAQs) for Safety Recall N202325530 Speed Limiting Exceeds Tire Rating

RMISC-21V346-4287.pdf 101.606KB

RMISC-21V346-4287

Recall Quarterly Report #1, 2021-2

RCLQRT-21V346-6766.PDF 211.135KB

RCLQRT-21V346-6766

ISSUED Owner Notification Letter(Part 577)

RCONL-21V346-1957.pdf 78.398KB

RCONL-21V346-1957

Recall Quarterly Report #3, 2021-4

RCLQRT-21V346-7817.PDF 211.319KB

RCLQRT-21V346-7817

Recall Quarterly Report #2, 2021-3

RCLQRT-21V346-9222.PDF 211.231KB

RCLQRT-21V346-9222

Latest Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=21V346&docType=RCL

 


 

GM Diagnostic/Programming (TIS2Web)

GM Diagnostic/Programming (TIS2Web)

 

Approved J2534 Device with TIS2WEB can reprogram 1996 and later All GM Modules.

To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.

You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.

The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.

The following are the supported interface tools:

  • Tech 2
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light OEM GM Tech 2 Dealer Package
  • MDI
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Bosch GM MDI 2 (2nd Gen) MDI2 interface
  • J2534 Programming Interface Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Bosch EL-52100-AM GM Multiple Diagnostic Interface 2 (MDI 2) Kit
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light CarDAQ-Plus
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light CarDAQ-Plus 2 Diagnostic Code Reader and J2534 Programming Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Drew Technologies (DRWCDPLUSKIT) CarDAQ-Plus J2534 Flash Reprogramming Kit
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Drew Tech CarDaq-M 2 SAE J2534-1/2 Reflash Reprogramming Tool OEM Diagnostics
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light CarDAQ-Plus 3 All Makes J2534 Reprogramming Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light RAP2 OEM J2534 Remote Reprogramming Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Drew Technologies (DRWMONGGM) Mongoose GM Vehicle Interface (VPW/CAN) J2534
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Mongoose-Pro GM J2534 Vehicle Interface Cable – OEM Reprogramming and Diagnostics on General Motors Vehicles
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light VSI J2534 ECU Reprogrammer & Diagnostic Adapter
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Autel (AULMF2534) MaxiFlash Pro
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Autel MaxiFlash Elite VCI J2534 Pass-Thru ECU Programming Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Dearborn d-Bridge Adapter J2534 OBDII Engineering Tool
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light Mongoose-Plus J2534 OEM Vehicle Interface Cable – OEM Reprogramming and Diagnostics for GM
Product Safety Recall N202325530 Speed Limiting Exceeds Tire Rating - 2019-2020 Chevrolet 6500HD • small light BOSCH Automotive Tools MTECH2 Mastertech II J2534 VCI

 

The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.

Servicing the next generation Global A vehicles will require the diagnostic software, GDS2, Global Diagnostic System 2 running on a local PC device while the MDI is connected to the vehicle. The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles.

The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.

www.acdelcotds.com

 


 

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  • 🥇【AUTEL MAXISYS ULTRA---State-Of-The-Art Hardware + 1 Year Free Updates】 MaxiSys Ultra features a 12.9” touchscreen, Android 7.0 OS, Octa-core processor (2.3GHz Quad + 1.7GHz Quad), 256GB built-in memory, 5MP & 16MP cameras, 18000 mAh battery, dual wifi, powering the new split-screen multi-application navigation to provide diagnostic guidance and test component to confirm repairs. The Ultra comes with 1 Year Free software updates, 1 Year Warranty. For any concerns, please contact us directly.
$4,999.00
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 8
VXDIAG VCX Nano Diagnose and Programming Tool Compatible for Toyota and Lexus SAE J2534 WiFi Version
VXDIAG VCX Nano Diagnose and Programming Tool Compatible for Toyota and Lexus SAE J2534 WiFi Version
  • VCX is designed on the basis of the latest automotive international standards so that it can support many professional automotive diagnostic applications
  • WIFI Version VXDIAG VCX Nano compatible for TOYOTA and Lexus, support both USB connection and WIFI connection, support latest version software, Compatible with varieties protocols. can be very easy to connect various automotive bus to a PC
  • OS support both WINDOWS XP and Windows 7, Software support multi-languages: Chinese, English, French, Italian, Spanish, German, ec
  • You can download the vxmanager online, if you have any license problem please send us the serial number to extend the license
  • One year warranty. Please contact us via order center if you have any problem with software installation
$99.99
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 9
Scanner Maxicom MK908P 2022, Upgrated of MS908S Pro & Same as Maxisys Elite, J2534 Programming Tool with No IP Restriction, ECU Coding, 36+ Service Functions, Bi-directional Scan tool" rel="nofollow noopener sponsored" target="_blank"> Autel Scanner Maxicom MK908P 2022, Upgrated of MS908S Pro & Same as Maxisys Elite, J2534 Programming Tool with No IP Restriction, ECU Coding, 36+ Service Functions, Bi-directional Scan tool
Autel Scanner Maxicom MK908P 2022, Upgrated of MS908S Pro & Same as Maxisys Elite, J2534 Programming Tool with No IP Restriction, ECU Coding, 36+ Service Functions, Bi-directional Scan tool
  • 🎉【ECU Programming +Same Functions as Maxisys Elite】Coming with J2534 ECU reprogramming device, Autel MK908P is competent for ECU programming specific BENZ/ BMW. EXACTLY the same functions as Autel MaxiSys Elite, making itself the most cost-effective high-end diagnostic scanner in Autel product line. Also upgraded of MS908S Pro, Autel MK908P auto scanner enjoys superior configuration, serves 13 languages with no IP restrictions (MS908S Pro ONLY supports English).
  • 🎉【Online Functions + Active Test】: There is online coding for VW, Audi, Porsche, Benz, BMW. Online configuration for Renault is unique among diagnostic industries. Besides, Autel MK908P features Bi-Directional Control (Active Test) to request information or command an actuator to perform specific tests, like cycling the a/c clutch on and off, perform an evaporative emissions leak test and more tests to solve the specific repairing work.
  • 🎉【All-system Diagnose + 36 Service Functions】: Provided with full-systems diagnosis (ABS, SRS, Engine, Transmission, Brake System, Emission System, Fuel system, Light system, Wiper System, etc.). MaxiSys Pro MK908P also offers another 36+ service functions to help your repairing work faster, easier, and more professional. These service functions include immo keys/throttle/injecor coding/trans adaption/suspension/tyre retrofit/DPF/brake bleed/oil reset and more.
  • 🎉【Common + Luxury Car Makes Coverage】MK908P is designed for repairing store, thus it enjoys extensive coverage for almost all car makes. Firstly, it has a wide range of compatibility for over 80 brands in the US, Europe and Asia. Besides, you have access to the newest model with fast-release software update. Moreover, There are basic diagnostic functions and most service / special functions compatible with Lamborghini, Ferrari, Aston Martin and Maserati etc.
  • 🎉【Advanced Hardware + Reliable Service】As the advanced version of MS908P, MS908S, MS908E, MS908PS PRO, Autel MK908P runs much faster with android 4.4 OS, hexa-core processor, KitKat operating system, 2GB RAM & 64GB on-board memory, 10.1 inches LED screen ,20+ adapters and cables. 1-year free update, 12-month warranty, 30-day free return fees, 24-hour after-sales service are offered and promised.
$2,299.00
Buy on Amazon Price incl. tax, excl. shipping
Bestseller No. 10
RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
RAP2 OEM J2534 Remote Reprogramming Tool for GM / Ford / Chrysler / Toyota / Honda / Nissan / Hyundai / Kia / BMW / Mercedes
  • All in one kit. Everything you need to reprogram vehicles in your shop. Includes OEM software and we do the programming for you.
  • Stop sending vehicles to the dealer or calling a mobile technician. We do the programming for you.
  • Includes hardware, OEM software, voltage maintainer and access to our team of remote experts so vehicles can be reprogrammed in your shop hassle‑free.
  • Call to schedule your programming session, plug it in, and we do the rest!
  • Currently covers BMW, Chrysler, Ford, GM, Toyota, Honda, Hyundai / Kia, Mercedes and Nissan.
$2,695.00
Buy on Amazon Price incl. tax, excl. shipping

Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2022-05-22 / Affiliate links / Images from Amazon Product Advertising API

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