NHTSA ID Number: 10187421
Manufacturer Communication Number: 20NA226
Summary
This technical bulletin provides repair information to correct a customer concern of finding a mis-matched stitching color on a front seat head restraint.
1 Affected Product
Vehicle
| MAKE | MODEL | YEAR |
| GMC | ACADIA | 2020 |
Parts Information
Use the VIN and refer to the GM Electronic Parts
Catalog (EPC) to determine the proper part to order.
| Causal Part | Description | Part Number | Qty |
| X | DISPLAY ASM-F/SEAT H/RST (H0U/SR2) | 85120268 | 1 |
| DISPLAY ASM-F/ SEAT H/RST (H0U/SR3) | 85120270 | ||
| DISPLAY ASM-F/SEAT H/RST (H2U/SR2) | 85120269 | ||
| DISPLAY ASM-F/SEAT H/RST (H2U/SR3) | 85120271 | ||
|
|
SEOCONTENT-START
Service Bulletin Bulletin No.: 20-NA-226
Date: December, 2020
TECHNICAL
Subject: Mis-matched Stitching Color on Front Seat Head Restraint
Brand: Model:
Model Year: Date Breakpoint: Engine: Transmission:
from to from to
GMC Acadia 2020 2021 All All
Involved Region or Country North America
Additional Options (RPOs)
Equipped with ACCESSORY-RSE – DUAL HEADREST DISPLAY W/WIRELESS
CONNECTIVITY (SR2) or ACCESSORY-RSE – DUAL HEADREST DISPLAY
W/WIRELESS CONNECTIVITY & DVD.(SR3)
Condition Some customers may comment that the stitching color on a front seat head restraint
assembly does not match the stitching color on the rest of the seat.
Cause
5694636
The cause of the condition may be that the front seat head restraint assembly may have
come from the supplier with standard black stitching (1) instead of the Khalahari (tan)
colored stitching (2), that matches the rest of the seat trim.
Page 2 December, 2020 Bulletin No.: 20-NA-226
Correction
5694637
Replace the affected front seat head restraint assembly with correct service part headrest
display listed in the Part table below.
5085544
Refer to Rear Seat Entertainment Head Restraint Package Installation, in SI.
Bulletin No.: 20-NA-226 December, 2020 Page 3
Parts Information
Use the VIN and refer to the GM Electronic Parts
Catalog (EPC) to determine the proper part to order.
Causal
Part
Description Part
Number
Qty
X
DISPLAY ASM-F/
SEAT H/RST
(H0U/SR2)
85120268
1
DISPLAY ASM-F/
SEAT H/RST
(H0U/SR3)
85120270
DISPLAY ASM-F/
SEAT H/RST
(H2U/SR2)
85120269
DISPLAY ASM-F/
SEAT H/RST
(H2U/SR3)
85120271
Warranty Information
For vehicles repaired under the Bumper-to-Bumper
coverage (Canada Base Warranty coverage), use the
following labor operation. Reference the Applicable
Warranties section of Investigate Vehicle History (IVH)
for coverage information.
Labor Operation Description Labor Time
0588958* Rear Seat Entertainment Head Restraint Installation 1.5 hr.
*This is a unique Labor Operation for Bulletin use only.
Version 1
Modified Released December 16, 2020
SEOCONTENT-END
1 Associated Document
Manufacturer Communications
Bulletin No.: 20-NA-226
Date: December, 2020
MC-10187421-9999.pdf 143.636KB
SaleBestseller No. 1
WONNIE 12" Dual Car DVD Players Portable DVD Players for Car Headrest Play a Same or Two Different Movies with 5-Hour Rechargeable Battery, Mounting Brackets, All Region, Support USB/Sync TV
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SaleBestseller No. 2
FANGOR 7.5 Inch Dual Car DVD Player, Portable Headrest Video Player for Car with 5 Hours Rechargeable Battery, Last Memory, AV Out/in, Support USB/SD/Sync TV, All Regions (1 Player+1 LCD Screen)
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Bestseller No. 3
DESOBRY 10.5" Car DVD Player with Headrest Mount, Portable DVD Player for Car with Headphone, Suction-Type Disc in,Support 1080P Video,HDMI Input,USB/SD Card Reader,AV in/Out,Last Memory&Region Free
- 【3S Auto Load Discs & Last Memory】Our car DVD player for kids feature with Suction-Type Disc in design, it will automatic sucks the disc and loads in seconds,easy for adult on front seat or kids on back seat to change dics. The car tv DVD player also built-in last memory function makes watching more convenient by restarting from the break point every time.
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- 【Wide Compatibility】Our headrest DVD player for car owns wide compatibility and can play free regions discs from CD, DVD,CD±R, DVD±R, DVD±RW, VCD to SVCD (but not blue-ray DVD). USB/SD card supports playing MP3,WMA,VOB,AVI,DAT,MPEG4,MPG,JPG,JPEG (max to 128GB FAT32 & 1920*1080 pixel). Note:ONLY suit for standard discs with a 12 CM diameter.
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- 【Easy to Install & Stereo Speakers】The travel DVD player for car comes with a mounting bracket, makes you install the player on the headrest firmly, and the video won't shake or dropped again.And the built-in dual bottom speakers will bring you clear and loud stereo sound. Compare with speakers in the back or front, bottom speakers effectivly decrease sound interference to the front passengers.
SaleBestseller No. 4
WONNIE 10.5" Two Car DVD Players Portable Dual Screen Headrest Video Player, Play a Same or Two Different Movies with 5-Hour Rechargeable Battery,2 AC Adapters,2 Mounting Brackets,Support USB/SD Card
- 【2 × Car DVD Player】WONNIE New generation 10.5 inches car headrest DVD player with HD 1280x800 pixels, upgrade chip and have more stable function. The car DVD player dual screen support playing different movies for two kids or playing the same movie via simple AV cable connection. AV OUT also allows the portable car DVD player to sync the movie to large TV or projector for larger view experience
- 【Two Installation Methods Fits for Most Car Headrests】The car DVD entertainment system will keep your kids entertained on long drives and say goodbye to boredom, whining, and crying. The included 2 car mounting brackets and 2 headrest mounting straps attach the dual car DVD players to the car headrest very easily
- 【Multi-Formats Playback & All Regions】The dual portable DVD player support a wide range of formats. ① All-region disc formats: DVD, DVD+R/RW, DVD-R/RW, CD, CD-R/RW, VCD and SVCD. ② Support USB 2.0 and SD/MMC cards up to 32GB (FAT32) for playing music and movies (maximum resolution cannot exceed 720×576 pixels). Video Formats: VOB, AVI, MPEG -1, MPEG-2. Audio Formats: MP3/WMA. Image Formats: JPG, JPEG. Note: Blu-ray discs, MP4, and Bluetooth not supported
- 【3 Power Modes & 5 Hour Rechargeable Battery】There are 3 power supply systems for dual DVD player for car: 2 AC adapters, a 2-in-1 car charger (used only for 12V car), and high-capacity rechargeable battery (built-in each car movie player).So you can watch movies anytime and anywhere without worrying about running out of power. The DVD player for car headrest supports up to 5 hours of actual playback time solely after a full charge
- 【Upgraded 2 Stereo Speakers & Adjustable Volume Level】 WONNIE DVD player for car has built-in two stereo speakers in each unit that can provide clear stereo sound. With upgraded volume control technology, both car DVD player headrest can individually adjust the volume from 0-20. You can also adjust the volume through the remote control. Each unit has a headphone jack, you can connect wired earphones/headphones or speakers for sound
Bestseller No. 5
Arafuna 12.5" Car DVD Player with Headphone, Portable DVD Player with Headrest Mount, Suction-Type Disc in, Headrest DVD Player Support 1080P Video, HDMI Input, AV in/Out, USB/SD Card Reader
- 【3S Auto Load Discs & Last Memory】The biggest feature of the portable DVD player for car is the automatic suction type, put the disc into the card slot, and the optical drive can automatically suck the inserted disc. There is no need to open and close the player all the time to change discs, which is very convenient to operate. Both adults and kids can easily change discs. The DVD player portable has the last memory function. When you turn it on, it plays right where you left off.
- 【HDMI Input and AV, RCA Sync Function】The car DVD player has built-in HDMI input port, use HDMI cable to sync 1080P video from your mobile phone, computers, Raspberry Pi, Xbox or kindle fire, etc. (Please make sure your phone supports HDMI output function before ordering). It can also sync the same movies to another portable car DVD player via AV cable and even to TV via the included RCA cable for lossless transfer of images.
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- 【Regions Free & Multi-formats Support】This DVD player portable car compatible with all regions DVD and different formats: ①Video formats: MPEG/MPG/TRP/VOB/FLV/MP4/RMVB/AVI/MOV/MKV/ASF/WM ②DVD formats: DVD/SVCD/VCD/CD/CD±R/DVD±R/DVD±RW. ③Images formats: JPG/JPEG. ④Audio formats: MP3/WMA. ⑤Support USB/SD card to play music and movies. (max to 128GB FAT32 & 1920*1080 pixel). Note: ONLY suit for standard discs with a 12 CM diameter.
- 【Adjustable Viewing Angle & Dual Speakers】The DVD player for car headrest comes with a mounting bracket, you can freely adjust the viewing angle according to your needs. Kids no longer need to hold the DVD portable player for long periods of time, they can watch in a more comfortable and healthy posture. The travel DVD player for car has built-in dual surround sound speakers for a better audio-visual experience.
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