NHTSA ID Number: 10184106
Manufacturer Communication Number: PIT5794
Summary
This Preliminary information communicates a concern where the wrong part number was being installed causing XM and Audio concerns. This PI explains the concern and advises to return the part to the ESC for the correct part if the incorrect part number is received
Condition
Immediately after installing radio part number 84837229 for any reason, the following symptoms were identified:
- No Sirius XM radio ID displayed
- No Sirius XM radio ID on the label of the replacement radio
- The Sirius XM coax cable won’t connect to the replacement radio, or won’t connect in the same location as it came from on the original radio
- Sirius XM inoperative
- Radio displays XM Tuner Unavailable
- No AM/FM audio (may not occur on all build configurations)
- Chime volume changes when attempting to adjust radio volume
Cause
A parts application error caused a European market radio PN 84837229 to be available for order in North America.
20 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
CADILLAC | XT4 | 2019 |
| CHEVROLET | BLAZER | 2019 |
| CHEVROLET | CAMARO | 2019 |
| CHEVROLET | COLORADO | 2019-2021 |
| CHEVROLET | EQUINOX | 2019-2021 |
| CHEVROLET | MALIBU | 2019-2020 |
| CHEVROLET | SILVERADO 1500 | 2019 |
| CHEVROLET | VOLT | 2019 |
| GMC | CANYON | 2019-2021 |
| GMC | SIERRA 1500 | 2019 |
| GMC | TERRAIN | 2019-2021 |
1 Associated Document
Manufacturer Communications
Bulletin No.: PIT5794
Published date: 11/12/2020
- Bright, high-resolution 5” glass capacitive touchscreen display lets you easily view your route
- Get more situational awareness with alerts for school zones, speed changes, sharp curves and more
- View food, fuel and rest areas along your active route, and see upcoming cities and milestones
- View Tripadvisor traveler ratings for top-rated restaurants, hotels and attractions to help you make the most of road trips
- Directory of U.S. national parks simplifies navigation to entrances, visitor centers and landmarks within the parks
- 【9 Inch Large Display】The 9 inch CarPlay screen for car features a full HD touchscreen, providing clearer maps, calls, and music controls. The wide display improves visibility, making driving safer and more convenient while offering a smarter upgrade for any vehicle.
- 【Wireless CarPlay & Android Auto】This portable CarPlay screen supports wireless CarPlay and Android Auto, letting you easily access navigation, calls, messages, and music without cables. Enjoy hands-free control through your smartphone while staying focused on the road.
- 【GPS Navigation & Voice Control】The CarPlay screen offers built-in GPS navigation support and voice control compatibility. Quickly find routes, play music, and send messages with Siri or Google Assistant, ensuring smarter, safer driving without distractions.
- 【Mirror Link & Multiple Audio Options】The CarPlay screen supports phone mirror link plus 4 audio output modes: FM transmission, AUX, Bluetooth, and built-in speaker. This portable car play screen ensures flexible, high-quality sound in any car audio system.
- 【Easy Plug & Play Installation】The portable CarPlay screen connects via cigarette lighter and installs in seconds with a stable suction-cup base. No complicated wiring is required—just plug and play for a simple, reliable, and convenient car upgrade.
- 8” navigator with high-resolution, dual-orientation display and map updates of North America .Special Feature:Large Display; Voice Assist; Hands-Free Calling; Live Traffic and Weather; Traffic Cams and Parking; Smart Notifications,Driver Alerts; Tripadvisor; National Parks Directory; Find Places by Name; Garmin Real Directions Feature.
- Hands-free calling when paired with your compatible smartphone with BLUETOOTH technology and convenient Garmin voice assist lets you ask for directions to places you want to go
- Road trip–ready features include the HISTORY database of notable sites, a U.S. national parks directory, Tripadvisor traveler ratings and millions of Foursquare POIs
- Driver alerts for things such as school zones, sharp curves and speed changes help encourage safer driving and increase situational awareness
- Access live traffic, fuel prices, weather, parking and smart notifications when you pair this navigator with your compatible smartphone running the Garmin Drive app
- 【Lifetime Free Updates】 Equipped with the latest road data, this device comes with complete built-in 2026 North America maps and lifetime free map update service with no additional fees.
- 【Realistic Voice-Guided Navigation】 Full-route voice announcements for turns and lane changes let you keep your eyes on the road for safer driving. Real-time alerts include speed zones, intersections, turns, and school zones.
- 【Multi-Vehicle Adaptive Route Planning】 Customize routes based on vehicle type, incorporating height, width, and weight restrictions. Suitable for sedans, large trucks, and RVs alike.
- 7” high-resolution navigator includes map updates of North America .Special Feature:Easy-To-Read Display; Voice Assist; Hands-Free Calling; Live Traffic and Weather; Traffic Cams and Parking; Smart Notifications,Driver Alerts; Tripadvisor; National Parks Directory; Find Places by Name; Garmin Real Directions Feature.
- Hands-free calling when paired with your compatible smartphone with BLUETOOTH technology and convenient Garmin voice assist lets you ask for directions to places you want to go
- Road trip–ready features include the HISTORY database of notable sites, a U.S. national parks directory, Tripadvisor traveler ratings and millions of Foursquare POIs
- Driver alerts for things such as school zones, sharp curves and speed changes help encourage safer driving and increase situational awareness
- Access live traffic, fuel prices, parking, weather and smart notifications when you pair this navigator with your compatible smartphone running the Garmin Drive app
SEOCONTENT-START
Bulletin No.: PIT5794 Published date: 11/12/2020 Preliminary Information PIT5794 Loss of Sirius XM, XM Tuner Unavailable, Or No AM/FM Audio Immediately Following Radio Replacement Product Investigation Review Required Models Brand: Model: Model Years: VIN: Engine: Transmissions: from to Cadillac XT4 2019 All All All All Chevrolet Blazer 2019 All All All All Chevrolet Camaro 2019 All All All All Chevrolet Silverado 2019 All All All All Chevrolet Volt 2019 All All All All Chevrolet Malibu 2019 – 2020 All All All All Chevrolet Colorado 2019 – 2021 All All All All Chevrolet Equinox 2019 – 2021 All All All All GMC Sierra 2019 All All All All GMC Canyon 2019 – 2021 All All All All GMC Terrain 2019 – 2021 All All All All Involved Region or Country North America Additional Options (RPO) Equipped with Sirius XM (U2K) and Infotainment (IOS or IOU) Condition A technician may comment that immediately after installing radio part number 84837229 for any reason, the following symptoms were identified • No Sirius XM radio ID displayed • No Sirius XM radio ID on the label of the replacement radio • The Sirius XM coax cable won’t connect to the replacement radio, or won’t connect in the same location as it came from on the original radio • Sirius XM inoperative • Radio displays XM Tuner Unavailable • No AM/FM audio (may not occur on all build configurations) • Chime volume changes when attempting to adjust radio volume Cause A parts application error caused a European market radio PN 84837229 to be available for order in North America. Correction: Do not use the GME PN 84837229. Return it to the ESC and obtain the correct radio PN for the vehicle being serviced. GM engineering has identified the error and made corrections. All North America Electronic Service Centers have been advised not to ship PN 84837229 to U.S. and Canada dealers. Version History Version 1 Modified 11/12/2020 – Created on.
SEOCONTENT-END
This product presentation was made with AAWP plugin.