NHTSA ID Number: 10178400
Manufacturer Communication Number: N192282860 01
Service Update (Population Expansion). Certain vehicles may have a condition where the transmission enters a neutral state when the internal range sensor (IRS) fault is active. Dealers are to reprogram the transmission control module.
5 Affected Products
GLOBAL SAFETY FIELD INVESTIGATIONS
URGENT – DISTRIBUTE IMMEDIATELY
Date: July 15, 2020
Subject: N192282860-01 – Service Update
Software Update for Internal Range Sensor Failure
Models: 2020 Cadillac CT4
2020 Chevrolet Express, Silverado
2020 GMC Savana, Sierra
Equipped with Transmission-Auto 8 SPD (RPO M5N, MQD or M5U, MQE)
To: All General Motors Dealers
On May 14, 2020 General Motors dealers were advised via GM Global Connect of Service Update N192282860 under GCUS-3-1819. The VIN breakpoints have now been completed and an additional 23,194 US vehicles have been added to the population.
Global Warranty Management (GWM)
The Required Field Actions section on the Investigate Vehicle History (IVH) screen has been updated. A current list of involved vehicles in dealer new inventory is attached to this message.
END OF MESSAGE
GLOBAL SAFETY FIELD INVESTIGATIONS
1 Associated Document
N192282860-01 – Service Update
Software Update for Internal Range Sensor Failure
To obtain the latest electronic controller calibration information for your vehicle, go to https://tis2web.service.gm.com/tis2web and enter the vehicle’s 17 character Vehicle Identification Number (VIN) and select ‘Get CAL ID’.
You can then compare the latest part number with the actual number installed on the vehicle to determine if a reprogram is needed.
The Service Programming System (SPS) application is part of the TIS2Web system. To program an ECU, the SPS application must communicate with the vehicle control modules using the proper J2534 programming interface tool.
The following are the supported interface tools:
The Tech 2 supports model years 1996 and beyond. With the addition of the CAN Diagnostic Interface (CANdi) module, Tech 2 is fully backward compatible with current Tech 2 functionality and operates transparently when diagnosing non-CAN-equipped vehicles.
The GM MDI is the Global Diagnostic tool for future vehicles starting with Global A vehicles. The GM MDI was introduced in the fall of 2007 for Pass-Thru programming and offers faster programming speed. It can be used to perform Pass-Thru programming on all vehicles built since 1996 and into the future. Click here to view a list of GDS supported vehicles.
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Last update on 2021-01-19 / Affiliate links / Images from Amazon Product Advertising API
Last update on 2021-01-19 / Affiliate links / Images from Amazon Product Advertising API