NHTSA ID Number: 10114387
Manufacturer Communication Number: PIC5854D
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
32 Affected Products
Vehicles
| MAKE | MODEL | YEAR |
| BUICK | ENCLAVE | 2013-2014 |
| BUICK | REGAL | 2014 |
| CADILLAC | ATS | 2013-2015 |
| CADILLAC | CTS | 2014-2015 |
| CADILLAC | ESCALADE | 2015 |
| CADILLAC | ESCALADE ESV | 2015 |
| CADILLAC | SRX | 2013-2015 |
| CADILLAC | XTS | 2013-2015 |
| CHEVROLET | CAPTIVA | 2014 |
| CHEVROLET | CORVETTE | 2014 |
| CHEVROLET | IMPALA | 2014 |
| CHEVROLET | SILVERADO 1500 | 2014 |
| CHEVROLET | SILVERADO 2500 | 2015 |
| CHEVROLET | SUBURBAN | 2015 |
| CHEVROLET | TAHOE | 2015 |
| CHEVROLET | TRAVERSE | 2013-2014 |
| GMC | ACADIA | 2013-2014 |
| GMC | SIERRA 1500 | 2014 |
| GMC | SIERRA 2500 | 2015 |
| GMC | SIERRA DENALI | 2015 |
| GMC | YUKON | 2015 |
| GMC | YUKON XL | 2015 |
Condition/Concern
AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Customer may notice the HD symbol turning on and off on the radio display when this occurs. Does not apply to XM, CD, DVD, Bluetooth streaming audio, or connected applications such as Pandora or Stitcher.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5854D
Date: Feb-2015
NHTSA ID Number: 10112159
Manufacturer Communication Number: PIC5854C
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5854C
Date: Aug-2014
NHTSA ID Number: 10111882
Manufacturer Communication Number: PIC5854B
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5854B
Date: Mar-2014
NHTSA ID Number: 10073354
Manufacturer Communication Number: PIC5854B
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5854B
Date: April, 2014
SB-10073354-9133.pdf 226.186KB
NHTSA ID Number: 10112416
Manufacturer Communication Number: PIC5854A
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have a the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Advise this is normal operation when listening to a weak AM or FM HD station. Technician can shut the HD option off to fix the concern.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5854A
Date: Oct-2013
NHTSA ID Number: 10064084
Manufacturer Communication Number: PIC5854A
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5854A
Date: October, 2013
NHTSA ID Number: 10113010
Manufacturer Communication Number: PIC5854
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5854
Date: Apr-2013
NHTSA ID Number: 10064085
Manufacturer Communication Number: PIC5854
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5854
Date: May, 2013
SB-10064085-2273.pdf 224.771KB
- Seamless Bluetooth Connectivity: Car stereo with Bluetooth technology allows you to enjoy hands-free calling and high-quality wireless music streaming from your iPhone and Android devices.
- Powerful, Clear Audio Performance: Equipped with a built-in MOSFET amplifier, this Pioneer car stereo delivers up to 50 watts per channel to four speakers for rich, dynamic sound across your entire vehicle.
- High-Quality Music Playback via USB: Enjoy clear, detailed sound from your favorite tracks using the front USB input—compatible with FLAC, MP3, and WMA formats.
- Compact 1-DIN Design: Single din radio is designed with a super-short chassis to make installation easy, even in vehicles with limited dash space, without compromising on performance.
- Simple Sound Customization: Dedicated Direct EQ Keys let you adjust bass, treble, and balance settings on the Pioneer stereo to match your personal listening style.
- 【High Quality Car Stereo Player】- Our double din car stereo size with 7.01"(L)*3.94"(W)2.56"(H), please check the size of your car's radio before ordering. 7inch double din car stereo with 1024*600 Full HD touch screen gives you a fantastic experience. You can enjoy the stream music and the clear picture with your family. Hope you have a good time.
- 【Double Din Car Stereo Phone Mirror Link】- Support mirrorlink and navigation function for most the android cell phone and iPhone, you can connect your smartphone to car audio via a smartphone data cable, easily connect and sync any content (such as video, music, GPS Navigation etc) to the car player displayed on a large screen. Note: the stereo player is not a GPS unit, it gets GPS navigation function by connecting to the cellphone.
- 【7 inch Double Din Car Radio With Bluetooth 5.0 and FM 】- Bluetooth 5.0 and microphone allow you to answer callings, listen to music and media sounds from devices with Bluetooth function. Take Phone Call Hands Free - Free both your hands by dialing and listening to a call on radio by BT connection. It will ensure the safety of your way. High-quality FM radio stereo receiver, three kinds of channel search mode, listen to music, news and traffic information, anywhere and enjoy yourself.
- 【Car Stereo Double Din Inputs】- USB /SD/AUX input. car audio receivers support vast USB, TF Card(Up to 32G) storage equipment, you can download the songs and videos you like into the storage equipment to play. AUX audio input, support external aux(3.5mm plug) to input into the audio, such as navigation, MP3, MP5. Charging function, the USB interfaces are support of cellphones' charging, no worries about having no power. Support Remote Control.
- 【Standard Double Din Stereo with Backup Camera】- Parking has never been easier with this premium double din car stereo which supports front and rear camera, for a safer and time-efficient experience! Simply shift into reverse and the system powers on the camera automatically, for optimal visibility no matter the weather conditions! If you encounter any operation or other problems, please contact us (click "Contact Seller" on your order page)
- 【Bluetooth Upgrade for Older Vehicles】Upgrade your vehicle with this single DIN Bluetooth radio and enjoy wireless music without replacing your entire car audio system. The Bluetooth car stereo pairs with a compatible smartphone to stream playlists, podcasts, and audiobooks through your vehicle’s speakers, giving daily commutes and road trips a more convenient, cable-free soundtrack.
- 【Hands-Free Calling & Push-to-Talk】The built-in microphone and dedicated answer/end button let you hear calls through your car speakers and talk without holding your phone. Once Bluetooth is connected, press the push-to-talk button to access a supported phone voice assistant for calls or music, helping reduce phone handling while driving.
- 【FM Radio with 18 Presets】This FM car radio covers 87.5–108 MHz and supports automatic and manual station search. Save up to 18 favorite stations, while the memory function keeps them ready for quick access to music, news, weather, talk shows, sports, and local traffic information.
- 【5 Ways to Play & Multiple Audio Formats】Enjoy music through Bluetooth, FM radio, USB, AUX input, or TF/microSD card. This car stereo supports MP3, WMA, APE, FLAC, and WAV files, giving you flexible listening options with or without mobile data. Rear RCA outputs also support connection to a compatible external amplifier or powered subwoofer.
- 【50W x 4 Output, EQ & 7-Color Lighting】This single DIN car stereo delivers up to 50W x 4 maximum output across four channels. Choose from Pop, Rock, and Classic EQ presets to match different music styles, then select one of seven LED button colors to complement your dashboard and personalize your driving space.
- Push To Talk - Connect to your Smartphone’s Android and IOS assistant with the push of a button via Bluetooth. This unit Lets you access information, accept commands, and keep driving
- Switchable Tuner - The selectable tuner function allows you to adjust this receiver's tuner to receive radio broadcasts in the US & Europe
- Bluetooth - Answer/make calls and be hands-free with no distractions. The built-in microphone picks up your voice and your car speakers let you hear the person on the other side. Play and control your music and apps like Spotify/Pandora wirelessly
- Auxiliary - Compatible with the audio output from smartphones as well as MP3 players
- Inputs - The USB port gives you the option to have a vast library of audio files at your fingertips. The auxiliary input is a convenient way to hook up to your MP3 player. Advanced Bluetooth supported profiles include A2DP, AVRCP and HFP
- Bluetooth Connectivity - With built-in Bluetooth technology, connect your smartphone wirelessly. This allows for convenient hands-free calling, enabling you to make and receive phone calls while keeping your hands on the wheel and eyes on the road.
- USB Input - Receiver is equipped with a USB port for easy connection to your portable devices, including smartphones, MP3 players, or USB drives. Play music directly from the device or charge it on the go.
- Media Playback - Car stereo supports an array of file formats such as MP3, WMA, AAC, and WAV, ensuring compatibility with your entire digital music library. Enjoy seamless connectivity with USB inputs and experience crisp, high-quality audio.
- Advanced Sound Retriever - Immerse yourself in enhanced audio quality with the Advanced Sound Retriever feature. Innovative technology intelligently restores audio details lost during compression, resulting in clearer, more dynamic sound reproduction.
- Installation & Operation – Installing this mechless head unit in a wide variety of applications is easier than ever with a chassis depth of less than 4”. See Owner’s Manual for full detail and operation. Dimensions – 3.875” x 7” x 2"
SEOCONTENT-START
Bulletin No.: PIC5854D Date: Feb-2015 Subject: Normal Characteristic – HD Radio Signal Cuts In and Out, Skips, or Drops Out Models: 2013-2014 Buick Enclave 2013-2015 Cadillac ATS, SRX, XTS 2013-2014 Chevrolet Traverse 2013-2014 GMC Acadia 2014 Buick Regal 2014 Chevrolet Captiva Sport, Corvette, Impala, Silverado 1500 2014 GMC Sierra 1500 2014 Chevrolet Captiva Sport 2014-2015 Cadillac CTS Sedan VIN A 2015 Chevrolet Silverado HD, Tahoe, Suburban (Without RPO AVF) 2015 GMC Sierra HD, Yukon Models (Without RPO AVF) 2015 Cadillac Escalade Models This PI was superseded to update Models and RPO Codes. Please discard PIC5854C. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Customer may comment that the AM or FM audio volume changes, mutes, echoes, cuts in and out, repeats broadcast content, or skips intermittently. Customer may notice the HD symbol turning on and off on the radio display when this occurs. Does not apply to XM, CD, DVD, Bluetooth streaming audio, or connected applications such as Pandora or Stitcher. Recommendation/Instructions Advise this is normal operation when listening to a weak AM or FM HD station Each station can have multiple HD stations. For example, if FM 93.7 offers an HD signal, HD1 plays the same audio as the non-HD station and is shown as 93.7 HD on the radio display. A station may have additional HD channels HD2-8, which may broadcast different audio/songs. These channel presets would be indicated as 93.7-2 through 93.7-8, if available. If the HD Radio signal loses reception while listening to channel HD1, the radio will revert back to the main non-HD (analog) Radio channel. The audio quality of the analog signal is not as crisp or clear as the HD signal. A weak HD signal may result in the radio switching back and forth between digital and analog signals. If the HD Radio signal loses reception while listening to channels HD2 to HD8, the radio does not revert to the non-HD version like it does when the HD signal drops out when listening to HD1. Instead, the radio mutes until the signal can be recovered or until the channel is changed. You may also hear skips or echoes if the HD reception is weak. Digital HD broadcasting signals are weaker than the normal signal strength of the analog station, so HD listening may not deliver the same range as non-HD station listening. If signal reception is causing repeated cycling of the audio between analog and HD, HD may be turned off in the radio settings to avoid this cycling. Note: Instructions for Turning HD off Turning HD off for ATS, Corvette, CTS Sedan, Impala, Sierra, Silverado, SRX, Suburban, Tahoe, Yukon models, and XTS: Select the following icons- Home / Audio / Menu / HD Switching Off. If the vehicle has a preset saved as an HD station the HD will automatically turn on when that preset is pressed. Recommend 1 resaving presets as Non-HD stations. Once presets have been saved the vehicle will need to “power down” for 5 minutes to correctly store the new presets. Turning HD off for Acadia, Captiva Sport, Enclave, or Traverse: Select the following icons- Home / Now Playing / Menu / HD Disable. If HD is turned off selecting HD presets will not turn HD back on. If customer turned HD off and selects a preset saved as HD2-8 a message will appear advising to turn HD on. Once presets have been saved the vehicle will need to “power down” for 5 minutes to correctly store the new presets. Customer Information Please communicate to the customer this condition is a normal operating characteristic of their vehicle. It will not impact the designed performance or reliability of the vehicle. Please share this information with the customer, including a copy of this message.
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