Product Safety Recall N192270920 Incorrect Brake Caliper Seal Lubricant – 2020 Chevrolet Equinox

October 3, 2019 NHTSA CAMPAIGN NUMBER: 19V704000

Brake Calipers May Drag

Brake drag may result in overheating of the brake pads, affecting the braking ability and increasing the risk of a crash.

 

NHTSA Campaign Number: 19V704

Manufacturer General Motors LLC

Components SERVICE BRAKES, HYDRAULIC

Potential Number of Units Affected 166

 

Summary

General Motors LLC (GM) is recalling certain 2020 Chevrolet Equinox vehicles. The rear brake calipers may have been produced with an incorrect lubricant, potentially causing the rubber seals to swell and the brakes to drag.

 

Remedy

GM will notify owners, and dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid and wheel to hub lubricant, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-630-2438. GM’s number for this recall is N192270920.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Frequently Asked Questions (FAQs) for Safety Recall N192270920
Incorrect Brake Caliper Seal Lubricant

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

Q1) Which vehicles are involved?
A1) 2020 Chevrolet Equinox.

 

Q2) What is the issue or condition?
A2) Brake calipers manufactured by ZF for use in these subject vehicles were produced using an incorrectly labeled assembly fluid.  The incorrectly labeled assembly lubricant is incompatible with rubber seals in the brake calipers, which could lead to seals swelling and a reduction of clearance in the seal groove.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) The customer may get a “low fluid warning” light and notice increased brake pedal travel if fluid leaks at the seal.  If brake drag is significant, a customer may notice smoke at the rear brakes.

 

Q4) What is the remedy/repair?
A4) Dealers will replace the rear brake calipers, including the brake hose gasket, brake fluid, and wheel to hub lubricant.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) Brake calipers that were exposed to the incorrectly labeled assembly fluid in production may develop a leak, which could eventually result in reduced braking function or drag, which could potentially lead to the overheating of the brake pads, increasing the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) Yes, the remedy/repair is available now, please see the attached bulletin for details.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 



1 Affected Product

Vehicle

MAKE MODEL YEAR
CHEVROLET EQUINOX 2020

5 Associated Documents

Recall Acknowledgement

RCAK-19V704-3015.pdf 244.377KB

Download (PDF, 239KB)


Defect Notice 573 Report

RCLRPT-19V704-6900.PDF 214.495KB

Download (PDF, 209KB)


Safety Bulletin

RCSB-19V704-6214.pdf 109.621KB

To View or Download this Document Click Here


Manufacturer Notices(to Dealers,etc) – Date: October 7, 2019 Subject: N192270920 – Safety Recall Incorrect Brake Caliper Seal Lubricant

RCMN-19V704-0548.pdf 12.095KB

Download (PDF, 12KB)


Frequently Asked Questions (FAQs) for Safety Recall N192270920 Incorrect Brake Caliper Seal Lubricant

RMISC-19V704-4488.pdf 85.338KB

Download (PDF, 83KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19V704&docType=RCL



 


 

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Last update on 2019-11-18 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-11-18 / Affiliate links / Images from Amazon Product Advertising API

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