N192223230 – Knee Contact Can Turn Ignition Switch Off – 2010-2015 Chevrolet Camaro

September 19, 2019 NHTSA CAMPAIGN NUMBER: 19E064000

Knee Contact Can Turn Ignition Switch Off

Once the engine is off, the vehicle can lose power steering and power braking, increasing the risk of a crash. The air bags may not deploy in a crash, increasing the risk of injury.

 

NHTSA Campaign Number: 19E064

Manufacturer General Motors LLC

Components ELECTRICAL SYSTEM

Potential Number of Units Affected 10,740

 

Summary

General Motors LLC (GM) is recalling certain replacement flip-key ignition transmitter assemblies sold as replacement equipment for 2010-2015 Chevrolet Camaro vehicles. GM dealers may have inadvertently sold these assemblies as replacement keys despite them having been recalled under NHTSA recall number 14V-436 (GM number 14294) when they were the original equipment assemblies. The driver may accidentally bump the ignition key with their knee, moving the ignition out of the run position and turning off the engine.

 

Remedy

GM will notify owners, and dealers will inspect and, as necessary, replace the key with the flat blade design, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-222-1020. GM’s number for this recall is N192223230.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Frequently Asked Questions (FAQs) for Safety Recall N192223230
Incorrect Service Ignition Key

 

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) What equipment is involved?
A1) Flip key/RKE transmitter assemblies that may have been sold as replacement keys to owners of 2010 – 2015 Chevrolet Camaro vehicles.

 

Q2) What is the issue or condition?
A2) General Motors has decided that a defect which relates to motor vehicle safety exists in certain flip key/RKE transmitter assemblies that may have been sold as replacement keys for 2010 – 2015 model year Chevrolet Camaro vehicles.  GM previously recalled these flip key/RKE transmitter assemblies, which were sold as original equipment with 2010 – 2014 model year Chevrolet Camaro vehicles (NHTSA recall 14V346).  GM dealers may have inadvertently sold these flip key/RKE transmitter assemblies as replacement keys for 2010 – 2015 model year Chevrolet Camaro vehicles.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) If these keys are used in the subject vehicles, there is a risk, under certain conditions, that some drivers may bump the key with their knee and unintentionally move the key away from the “run” position.   If this occurs, engine power, and power braking will be affected, and power steering may be affected, increasing the risk of a crash.  The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may result in the airbags not deploying, increasing the potential for occupant injury in certain kinds of crashes.  GM previously provided notice to dealers and owners of 2010 – 2014 model year Chevrolet Camaro vehicles that these keys were being recalled and replaced, including warnings regarding the risks of kneeto-key interaction relating to this flip key/RKE transmitter assembly.  GM is not aware of any crashes, injuries, or fatalities attributable to flip key/RKE transmitter assemblies sold as replacement keys.

 

Q4) What is the remedy/repair?
A4) Dealers will inspect the customer’s key to determine the configuration.  If the customer is using a flip key, then the dealer will replace the key with the flat blade design key as defined in Safety Recall 14V346 (14294).

 

Q5) What is the safety risk?  
A5) If these keys are used in the subject vehicles, there is a risk, under certain conditions, that some drivers may bump the key with their knee and unintentionally move the key away from the “run” position.   If this occurs, engine power, and power braking will be affected, and power steering may be affected, increasing the risk of a crash.  The timing of the key movement out of the “run” position, relative to the activation of the sensing algorithm of the crash event, may result in the airbags not deploying, increasing the potential for occupant injury in certain kinds of crashes.  GM previously provided notice to dealers and owners of 2010 – 2014 model year Chevrolet Camaro vehicles that these keys were being recalled and replaced, including warnings regarding the risks of kneeto-key interaction relating to this flip key/RKE transmitter assembly.  GM is not aware of any crashes, injuries, or fatalities attributable to flip key/RKE transmitter assemblies sold as replacement keys.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) No, when sufficient quantities of parts are available, the recall bulletin will be released, and dealers can begin repairing vehicles.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) If special instructions are provided, they will be included in the notification letters to customers.

 

   
Q9) How can customers check to see if their key is involved in this field action?
A9) Customers who own a key involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 

 



7 Affected Products

Vehicle

MAKE MODEL YEAR
CHEVROLET CAMARO 2010-2015

Equipment

BRAND PART NO. PRODUCTION DATES
STRATTEC SECURITY IGNITION KEY 01/15/2009 – 05/02/2019

4 Associated Documents

Manufacturer Notices(to Dealers,etc) – Date: September 19, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N192223230 Incorrect Service Ignition Key

RCMN-19E064-5745.pdf 65.016KB

Download (PDF, 63KB)


Defect Notice 573 Report

RCLRPT-19E064-7322.PDF 215.494KB

Download (PDF, 210KB)


Frequently Asked Questions (FAQs) for Safety Recall N192223230 Incorrect Service Ignition Key

RMISC-19E064-8822.pdf 90.558KB

Download (PDF, 88KB)


Recall Acknowledgement

RCAK-19E064-9646.pdf 244.665KB

Download (PDF, 239KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E064&docType=RCL



 


 

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Last update on 2019-11-16 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-11-16 / Affiliate links / Images from Amazon Product Advertising API

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