Equipment Safety Recall N192217500 Tonneau Cover Retention – Chevrolet Silverado & GMC Sierra

April 25, 2019 NHTSA CAMPAIGN NUMBER: 19E031000

Tonneau Cover May Detach From Pickup Bed

If the cover separates from the truck bed, it could be a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 19E031

Manufacturer General Motors LLC

Components EQUIPMENT

Potential Number of Units Affected 6,767

 

Summary

General Motors LLC (GM) is recalling certain Rugger Liner hard, tri-fold tonneau covers sold as accessories for 2019 Chevrolet Silverado and GMC Sierra 1500 series trucks and 2020 model year 2500 and 3500 series trucks. The attachment system may not properly secure the cover to the pickup bed.

 

Remedy

GM will notify owners, and dealers will install improved attachments, free of charge. The recall began May 28, 2019. Owners may contact GM customer service at 1-586-596-1733. GM’s number for this recall is N192217500.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall


Frequently Asked Questions (FAQs) for Safety Recall N192217500
Tonneau Cover Retention

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?
A1) 2019 model-year Chevrolet Silverado and GMC Sierra 1500 series (LD) trucks and 2020 model year 2500/3500 series (HD) trucks equipped with tri-fold tonneau covers sold as accessories.

 

Q2) What is the issue or condition?
A2) The tonneau cover may become loose and could detach from the pickup bed while driving.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) None.

 

Q4) What is the remedy/repair?
A4) GM will provide owners with improved attachments that will resist loosening while driving.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) If the tonneau cover detaches from a moving vehicle and falls into a roadway it may increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) No, this inspection/repair will be done at no cost to the customer.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) Customers can double check and tighten the thumb screws to ensure they are secure.  If the customer is still concerned that the tonneau cover may be loose, they can remove and store the tonneau cover until the final repair is available to dealers.
Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
RUGGED LINERS TRIFOLD TONNEAU COVER 02/21/2018 – 04/12/2019

21 Associated Documents

Recall Acknowledgement

RCAK-19E031-7670.pdf 244.223KB

Download (PDF, 238KB)


Frequently Asked Questions (FAQs) for Safety Recall N192217500 Tonneau Cover Retention

RMISC-19E031-9404.pdf 45.123KB

Download (PDF, 44KB)


Recall 573 Report-Amendment 1

RCLRPT-19E031-2219.PDF 214.416KB

Download (PDF, 209KB)


Manufacturer Notices(to Dealers,etc) – Date: April 26, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N192217500 Update with Notice to Customer

RCMN-19E031-9963.pdf 51.578KB

Download (PDF, 50KB)


Notice to Customer of Parts Under Recall

RMISC-19E031-7824.pdf 9.976KB

Download (PDF, 10KB)


Manufacturer Notices(to Dealers,etc) – Date: April 16, 2019 Subject: Hard Tri-fold Tonneau Covers

RCMN-19E031-4500.pdf 22KB

Download (PDF, 21KB)


Safety Bulletin

RCSB-19E031-5987.pdf 618.109KB

To View or Download this Document Click Here


Frequently Asked Questions (FAQs) for Safety Recall N192217500 Tonneau Cover Retention

RMISC-19E031-9111.pdf 46.459KB

Download (PDF, 45KB)


Safety Bulletin

RCSB-19E031-9699.pdf 642.119KB

To View or Download this Document Click Here


Defect Notice 573 Report

RCLRPT-19E031-9631.PDF 214.29KB

Download (PDF, 209KB)


Manufacturer Notices(to Dealers,etc) – Date: May 13, 2019 Subject: N192217500-01 – Equipment Safety Recall Tonneau Cover Retention – Revised Part Ordering Information and Customer Letter Added

RCMN-19E031-3947.pdf 40.841KB

Download (PDF, 40KB)


Manufacturer Notices(to Dealers,etc) – Date: April 25, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N192217500

RCMN-19E031-7518.pdf 51.111KB

Download (PDF, 50KB)


Manufacturer Notices(to Dealers,etc) – Date: May 17, 2019 Subject: N192217500-02 – Equipment Safety Recall Tonneau Cover Retention Additional Part Ordering Information

RCMN-19E031-9914.pdf 65.855KB

Download (PDF, 64KB)


Manufacturer Notices(to Dealers,etc) – Date: May 3, 2019 Subject: N192217500 – Equipment Safety Recall Tonneau Cover Retention

RCMN-19E031-4737.pdf 41.435KB

Download (PDF, 40KB)


Safety Bulletin

RCSB-19E031-5758.pdf 666.162KB

To View or Download this Document Click Here


ISSUED Owner Notification Letter(Part 577)

RCONL-19E031-3382.pdf 136.579KB

Download (PDF, 133KB)


ISSUED Owner Notification Letter(Part 577)

RCONL-19E031-2873.pdf 73.288KB

Download (PDF, 72KB)


Manufacturer Notices(to Dealers,etc) – Date: July 18, 2019 Subject: N192217500-03 – Equipment Safety Recall Tonneau Cover Retention Inspection Procedure Added

RCMN-19E031-2162.pdf 40.362KB

Download (PDF, 39KB)


Recall Quarterly Report #1, 2019-2

RCLQRT-19E031-5868.PDF 211.151KB

Download (PDF, 206KB)


Safety Bulletin

RCSB-19E031-7137.pdf 848.138KB

To View or Download this Document Click Here


Recall 573 Report-Amendment 2

RCLRPT-19E031-6255.PDF 214.401KB

Download (PDF, 209KB)


Recalls Documents

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E031&docType=RCL



 


 

Bestseller No. 1
Gator ETX Soft Tri-Fold Truck Bed Tonneau Cover | 59110 | fits Chevy/GMC Silverado/Sierra 1500 (6 1/2 ft bed) 2014-18, 2500/3500HD - 2015-18, 2019 1500 Legacy/Limited
  • MADE IN THE USA | And supported by our USA-based customer service team
  • Easy & Fast No-Tool Install | Simply clamp the rails on without the use of a drill. Cover can be installed in about 10 minutes
  • Eliminate the Elements | Superior sealing protects the inside of your bed and cargo from dust, rain and snow
  • Sleek & Durable Design | Tear resistant vinyl is supported by strong aluminum cross-bows for enhanced strength and durability
  • LIMITED LIFETIME WARRANTY | The Gator ETX Soft Tri-Fold is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp
SaleBestseller No. 2
Tyger Auto T3 Tri-Fold Truck Tonneau Cover TG-BC3C1006 Works with 2014-2019 Chevy Silverado/GMC Sierra 1500 | Fleetside 5.8' Bed | for Models Without Utility Track System
  • US Design Patented
  • Made of dual coated 24oz marine grade vinyl, heavy duty aluminum powder coated frames, and comes with stainless steel clamps for easy installation and great durability.
  • Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access.
  • Easy No-Drilling installation with the provided instruction and hardware. (Small holes will need to be cut for vehicle equipped with Over-the-Bedrail bedliner to secure the clamps; Works with Under-the-Bedrail bedliner without modification.)
  • TYGER Limited Lifetime warranty! (Please measure your truck bed size before ordering. We accept returns, however customer will assume the return shipping cost if ordered wrong.)
Bestseller No. 3
Tyger Auto T1 Roll Up Truck Tonneau Cover TG-BC1C9006 Works with 2014-2019 Chevy Silverado/GMC Sierra 1500 | Fleetside 5.8' Bed | for Models Without Utility Track System
  • US Design Patented
  • Comes with dual coated 24oz marine grade vinyl top, heavy duty aluminum powder coated side rails and clamps. Built-in horizontal crossbars offer support when cover is lying flat and roll up with the cover providing full bed access.
  • Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Also comes with adjustable tension system on the end of the side rails to keep the cover tight and wrinkle free.
  • Easy No-Drilling installation with the provided instruction and hardware. (Small holes will need to be cut for vehicle equipped with Over-the-Bedrail bedliner to secure the clamps; Works with Under-the-Bedrail bedliner without modification.)
  • TYGER Limited Lifetime warranty! (Please measure your truck bed size before ordering. We accept returns, however customer will assume the return shipping cost if ordered wrong.)
SaleBestseller No. 4
Tyger Auto T2 Low Profile Roll-Up Truck Bed Tonneau Cover TG-BC2C2059 works with 2014-2019 Chevy Silverado / GMC Sierra 1500 2500 3500 HD | Fleetside 6.5' Bed | w/o Utility Track
  • US Design Patented
  • Comes with dual coated 24oz marine grade vinyl top, heavy duty aluminum powder coated side rails and clamps. Built-in horizontal crossbars offer support when cover is lying flat and roll up with the cover providing full bed access.
  • Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Also comes with adjustable tension system on the end of the side rails to keep the cover tight and wrinkle free.
  • Easy No-Drilling installation with the provided instruction and hardware. (Small holes will need to be cut for vehicle equipped with Over-the-Bedrail bedliner to secure the clamps; Works with Under-the-Bedrail bedliner without modification.)
  • TYGER Limited Lifetime warranty! (Please measure your truck bed size before ordering. We accept returns, however customer will assume the return shipping cost if ordered wrong.)
Bestseller No. 5
TruXedo TruXport Soft Roll Up Truck Bed Tonneau Cover |272001| fits 2014 - 2019 GMC Sierra/Chevy Silverado 1500/2500/3500 - Limited/Legacy, 6.6' Bed
  • Economical Soft Roll-Up Tonneau Cover
  • Easy Clamp-On Installation In 20 Minutes Or Less
  • 5 Year Warranty Covers Everything Even Fabric
  • Adjustable Tension Control Keeps Cover Tight
  • Dual Latching System For Added Security
Bestseller No. 6
Tyger Auto T3 Tri-Fold Truck Tonneau Cover TG-BC3C1039 Works with 2015-2019 Chevy Colorado/GMC Canyon | Fleetside 5' Bed
  • FITMENT : Truck Bed: Fleetside; Bed Length: 5 feet ;2015-2019 Chevrolet Colorado / GMC Canyon; Please measure your truck bed length and make sure you have the correct model before ordering ; Cab size does not matter as long as you have the correct model and bed size . Package dimensions - W29 x H4 x L64 (dimensions are in inches )
  • Made of dual coated 24oz marine grade vinyl, heavy duty aluminum powder coated frames, and comes with stainless steel clamps for easy installation and great durability.
  • Pre-assembled horizontal crossbars offer support and conveniently fold up with the cover providing full bed access.
  • Easy No-Drilling installation with the provided instruction and hardware. (Small holes will need to be cut for vehicle equipped with Over-the-Bedrail bedliner to secure the clamps; Works with Under-the-Bedrail bedliner without modification.)
  • TYGER Limited Lifetime warranty! (Please measure your truck bed size before ordering. We accept returns, however customer will assume the return shipping cost if ordered wrong.)
SaleBestseller No. 7
MaxMate Roll Up Truck Bed Tonneau Cover Works with 2014-2019 Chevy Silverado/GMC Sierra 1500 | 2019 Classic Model Only | Fleetside 5.8' Bed | for Models Without Utility Track System
  • US Design Patented
  • Comes with dual coated 24oz marine grade vinyl top, heavy duty aluminum powder coated side rails and clamps. Built-in horizontal crossbars offer support when cover is lying flat and roll up with the cover providing full bed access.
  • Seals with Velcro strip on the sides and secures with latch lock system at the tailgate. Also comes with adjustable tension system on the end of the side rails to keep the cover tight and wrinkle free.
  • Easy No-Drilling installation with the provided instruction and hardware. (Small holes will need to be cut for vehicle equipped with Over-the-Bedrail bedliner to secure the clamps; Works with Under-the-Bedrail bedliner without modification.)
  • No-Hassle 10 year warranty! (Please measure your truck bed size before ordering. We accept returns; however customer will assume the return shipping cost if ordered wrong.)
Bestseller No. 8
Gator ETX Soft Tri-Fold Truck Bed Tonneau Cover | 59115 | 2019 Chevy/GMC Silverado/Sierra 1500 (5.8' bed), New Body Style | MADE IN THE USA
  • MADE IN THE USA | And supported by our USA-based customer service team
  • Easy & Fast No-Tool Install | Simply clamp the rails on without the use of a drill. Cover can be installed in about 10 minutes
  • Eliminate the Elements | Superior sealing protects the inside of your bed and cargo from dust, rain and snow
  • Sleek & Durable Design | Tear resistant vinyl is supported by strong aluminum cross-bows for enhanced strength and durability
  • LIMITED LIFETIME WARRANTY | The Gator ETX Soft Tri-Fold is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp
SaleBestseller No. 9
Gator ETX Soft Tri-Fold Truck Bed Tonneau Cover | 59102 | fits Chevy/GMC Silverado/Sierra 2007-13 (6 1/2 ft bed) without rail system
  • MADE IN THE USA | And supported by our USA-based customer service team
  • Easy & Fast No-Tool Install | Simply clamp the rails on without the use of a drill. Cover can be installed in about 10 minutes
  • Eliminate the Elements | Superior sealing protects the inside of your bed and cargo from dust, rain and snow
  • Sleek & Durable Design | Tear resistant vinyl is supported by strong aluminum cross-bows for enhanced strength and durability
  • LIMITED LIFETIME WARRANTY | The Gator ETX Soft Tri-Fold is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp
Bestseller No. 10
Gator ETX Soft Roll Up Truck Bed Tonneau Cover | 53107 | fits 07-13 GM Silverado/Sierra, 6.6' Bed | Made in the USA
  • MADE IN THE USA | And supported by our USA-based customer service team!
  • Easy & Fast Install | Simply clamp the rails on without the use of a drill. Cover assembly comes with everything you need for a simple install.
  • 100% Truck Bed Access | Roll the cover towards the cab and secure with the storage strap for full access to your bed.
  • Inside Mount & Low Profile Design | Cover mounts inside of bed rails allowing full access to stake pocket holes for use with other accessories, and providing a sleek, low-profile look.
  • LIMITED LIFETIME WARRANTY | The Gator ETX Soft Roll Up is backed by a Lifetime Warranty on the frame and a 10-year warranty on the tarp.

Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API

Last update on 2019-10-18 / Affiliate links / Images from Amazon Product Advertising API

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