Equipment Safety Recall N192217500 Tonneau Cover Retention – Chevrolet Silverado & GMC Sierra

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April 25, 2019 NHTSA CAMPAIGN NUMBER: 19E031000

Tonneau Cover May Detach From Pickup Bed

If the cover separates from the truck bed, it could be a road hazard, increasing the risk of a crash.

 

NHTSA Campaign Number: 19E031

Manufacturer General Motors LLC

Components EQUIPMENT

Potential Number of Units Affected 6,767

 

Summary

General Motors LLC (GM) is recalling certain Rugger Liner hard, tri-fold tonneau covers sold as accessories for 2019 Chevrolet Silverado and GMC Sierra 1500 series trucks and 2020 model year 2500 and 3500 series trucks. The attachment system may not properly secure the cover to the pickup bed.

 

Remedy

GM will notify owners, and dealers will install improved attachments, free of charge. The recall began May 28, 2019. Owners may contact GM customer service at 1-586-596-1733. GM’s number for this recall is N192217500.

 

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

 

Check if your Vehicle has a Recall

 


Frequently Asked Questions (FAQs) for Safety Recall N192217500
Tonneau Cover Retention

These questions and answers are being provided to help GM dealers respond to inquiries from involved vehicle owners about the Safety recall identified above.

 

Q1) Which vehicles are involved?
A1) 2019 model-year Chevrolet Silverado and GMC Sierra 1500 series (LD) trucks and 2020 model year 2500/3500 series (HD) trucks equipped with tri-fold tonneau covers sold as accessories.

 

Q2) What is the issue or condition?
A2) The tonneau cover may become loose and could detach from the pickup bed while driving.

 

Q3) What symptoms may be experienced?  What warning signs may be associated with the issue or condition described?
A3) None.

 

Q4) What is the remedy/repair?
A4) GM will provide owners with improved attachments that will resist loosening while driving.

 

Q5) What is the safety risk?  Is the vehicle safe to drive?
A5) If the tonneau cover detaches from a moving vehicle and falls into a roadway it may increase the risk of a crash.

 

Q6) Does the customer have to pay for this remedy/repair?
A6) No, this inspection/repair will be done at no cost to the customer.

 

Q7) Is the remedy/repair available now?
A7) No, this inspection/repair will be done at no cost to the customer.

 

Q8) What should customers do until recall repairs can be completed?  Are there any special instructions?
A8) Customers can double check and tighten the thumb screws to ensure they are secure.  If the customer is still concerned that the tonneau cover may be loose, they can remove and store the tonneau cover until the final repair is available to dealers.
Q9) How can customers check to see if their vehicle is involved in this field action?
A9) Customers who own a vehicle involved in the field action will be notified by mail by General Motors, but they may also check their Vehicle Identification Number (VIN) for field actions in GM Owner Center at https://my.gm.com/recalls or via NHTSA’s website at https://vinrcl.safercar.gov/vin/.

 

Q10) If customers are concerned, can they get a rental car or courtesy transportation?
A10) Courtesy transportation is available for customers whose vehicles are involved in this recall and are within the warranty coverage period for the warranty which is associated with this recall.  Please refer to Warranty Administration Bulletin #17-NA-073:  Field Action Courtesy Transportation Policy for further information.

 


 


1 Affected Product

Equipment

BRAND PART NO. PRODUCTION DATES
RUGGED LINERS TRIFOLD TONNEAU COVER 02/21/2018 – 04/12/2019

 


21 Associated Documents

Recall Acknowledgement

RCAK-19E031-7670.pdf 244.223KB

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Frequently Asked Questions (FAQs) for Safety Recall N192217500 Tonneau Cover Retention

RMISC-19E031-9404.pdf 45.123KB

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Recall 573 Report-Amendment 1

RCLRPT-19E031-2219.PDF 214.416KB

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Manufacturer Notices(to Dealers,etc) – Date: April 26, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N192217500 Update with Notice to Customer

RCMN-19E031-9963.pdf 51.578KB

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Notice to Customer of Parts Under Recall

RMISC-19E031-7824.pdf 9.976KB

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Manufacturer Notices(to Dealers,etc) – Date: April 16, 2019 Subject: Hard Tri-fold Tonneau Covers

RCMN-19E031-4500.pdf 22KB

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Safety Bulletin

RCSB-19E031-5987.pdf 618.109KB

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Frequently Asked Questions (FAQs) for Safety Recall N192217500 Tonneau Cover Retention

RMISC-19E031-9111.pdf 46.459KB

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Safety Bulletin

RCSB-19E031-9699.pdf 642.119KB

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Defect Notice 573 Report

RCLRPT-19E031-9631.PDF 214.29KB

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Manufacturer Notices(to Dealers,etc) – Date: May 13, 2019 Subject: N192217500-01 – Equipment Safety Recall Tonneau Cover Retention – Revised Part Ordering Information and Customer Letter Added

RCMN-19E031-3947.pdf 40.841KB

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Manufacturer Notices(to Dealers,etc) – Date: April 25, 2019 Subject: Stop Delivery Order for Upcoming Safety Recall N192217500

RCMN-19E031-7518.pdf 51.111KB

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Manufacturer Notices(to Dealers,etc) – Date: May 17, 2019 Subject: N192217500-02 – Equipment Safety Recall Tonneau Cover Retention Additional Part Ordering Information

RCMN-19E031-9914.pdf 65.855KB

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Manufacturer Notices(to Dealers,etc) – Date: May 3, 2019 Subject: N192217500 – Equipment Safety Recall Tonneau Cover Retention

RCMN-19E031-4737.pdf 41.435KB

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Safety Bulletin

RCSB-19E031-5758.pdf 666.162KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19E031-3382.pdf 136.579KB

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ISSUED Owner Notification Letter(Part 577)

RCONL-19E031-2873.pdf 73.288KB

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Manufacturer Notices(to Dealers,etc) – Date: July 18, 2019 Subject: N192217500-03 – Equipment Safety Recall Tonneau Cover Retention Inspection Procedure Added

RCMN-19E031-2162.pdf 40.362KB

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Recall Quarterly Report #1, 2019-2

RCLQRT-19E031-5868.PDF 211.151KB

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Safety Bulletin

RCSB-19E031-7137.pdf 848.138KB

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Recall 573 Report-Amendment 2

RCLRPT-19E031-6255.PDF 214.401KB

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Latest Recalls Documents

For the Latest and Most Recent Recalls Information Visit the link below…

https://www-odi.nhtsa.dot.gov/acms/cs/documentList.xhtml?docId=19E031&docType=RCL

 


 

“This site contains affiliate links for which OEMDTC may be compensated”
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Last update on 2024-03-16 / Affiliate links / Images from Amazon Product Advertising API

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