Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management – GM Passenger Cars and Light Duty Trucks

2020 Chevrolet Camaro

NHTSA ID Number: 10183780 Manufacturer Communication Number: 060089026Q   Summary This warranty administration bulletin provides information on Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers.   SEOCONTENT-START     Service Bulletin Bulletin No.:    06-00-89-026Q Date:      October, 2020   WARRANTY ADMINISTRATION Subject:        Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers Models:        2021 … Read more

Lock Indicator Flickers And Unable To Clear DTC B2625 After Repairs Are Completed – 2013-2019 Cadillac ATS

2013 Cadillac ATS

NHTSA ID Number: 10160995 Manufacturer Communication Number: PIC5733C Summary This Preliminary Information communication provides information to the technician about vehicles with a Diagnostic Trouble Code B2625 Symptom Code 02. Technician should not replace the Body Control Module for this concern. Technician should disconnect the battery negative terminal for 30 seconds. Technician can now reconnect the battery. The … Read more

Rear View Mirror and Camera Loose – 2013-2016 Buick Cadillac Chevrolet GMC

2016 Chevrolet Silverado

NHTSA ID Number: 10201125 Manufacturer Communication Number: PI1187C   Summary Information on Inside Rear view Mirror and Camera Loose   Some customers may comment that the inside rear view mirror or front camera is loose or that the mirror/camera mounting bracket is loose or has fallen off.   If a vehicle is encountered with the above condition, … Read more

Shifter Handle Knob Cracked and/or Will Not Operate While Shifting Out of Park – 2012-2014 Chevrolet Sonic

2014 Chevrolet Sonic

NHTSA ID Number: 10140339 Manufacturer Communication Number: PI1086B Summary This preliminary information bulletin provides a procedure to replace the shifter handle knob due to the knob being cracked and/or will not operate while shifting out of park.     Condition/Concern Some customers may comment on the shifter handle knob being cracked and/or will not operate while shifting … Read more

Difficult to Shift and/or Hard to Get into Gear – 2012-2016 Chevrolet Cruze & Sonic

2016 Chevrolet Cruze

NHTSA ID Number: 10074308 Manufacturer Communication Number: 15-NA-073 Summary Difficulty to shift and/or hard to get into gear.   5 Affected Products Vehicle MAKE MODEL YEAR CHEVROLET CRUZE 2012-2016     SEOCONTENT-START Bulletin No.: 15-NA-073 Date: December, 2015 Subject: Difficult to Shift and/or Hard to Get into Gear   Brand: Model: Model Year: VIN: Engine: Transmission: from … Read more