Customer Concern Not Duplicated (CCND) / Verified Labor Operation Numbers/How to Submit CCND Transactions in Global Warranty Management – GM Passenger Cars and Light Duty Trucks

2020 Chevrolet Camaro

NHTSA ID Number: 10183780 Manufacturer Communication Number: 060089026Q   Summary This warranty administration bulletin provides information on Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers.   SEOCONTENT-START     Service Bulletin Bulletin No.:    06-00-89-026Q Date:      October, 2020   WARRANTY ADMINISTRATION Subject:        Warranty Administration – Customer Concern Not Duplicated (CCND) Labor Operation Numbers Models:        2021 … Read more

Information on Internal Engine Noise or Damage After Oil Filter Replacement – GM Passenger Cars and Trucks

General Motors

NHTSA ID Number: 10222771 Manufacturer Communication Number: 07-06-01-016H Summary This service bulletin provides information on Internal Engine Noise or Damage After Oil Filter Replacement.   Important: Engine damage that is the result of an incorrect or improperly installed engine oil filter is not a warrantable claim. The best way to avoid oil filter  quality concerns is to … Read more

Warranty, SPS, Control Module Diagnostics and Configuration Information, Programming, Set-Up – GM Passenger Cars and Light Duty Trucks

2018 Chevrolet Camaro ZL1

NHTSA ID Number: 10163263 Manufacturer Communication Number: 060847001O Summary This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not when replacing a module.   799 Affected Products Vehicles MAKE MODEL YEAR BUICK CASCADA 2016-2019 BUICK CENTURY 2004-2005 BUICK ENCLAVE 2008-2020 BUICK ENCORE 2013-2020 BUICK ENVISION 2016-2019 BUICK LACROSSE 2005-2019 BUICK … Read more

Being Prepared for TAC, Caller Preparedness and Checklist – Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics – 2019 and Prior GM Passenger Cars and Light/Medium Duty Trucks

2019 Chevrolet Silverado

NHTSA ID Number: 10161907 Manufacturer Communication Number: 080089014E Summary This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).   503 Affected Products Vehicles MAKE MODEL YEAR BUICK CASCADA 2016-2019 BUICK ENCLAVE 2009-2019 BUICK ENCORE 2013-2019 BUICK ENVISION 2016-2019 BUICK LACROSSE 2009-2019 BUICK LUCERNE … Read more

Warranty Administration – Courtesy Transportation and Roadside Assistance Programs – 2019 and Prior GM Passenger Cars and Trucks

2019 Chevrolet Corvette

NHTSA ID Number: 10139212 Manufacturer Communication Number: 070089037L Summary This warranty administration bulletin provide policy information for courtesy transportation and roadside assistance programs.   620 Affected Products Vehicles MAKE MODEL YEAR BUICK CASCADA 2016-2018 BUICK ENCLAVE 2008-2018 BUICK ENCORE 2013-2018 BUICK ENVISION 2016-2018 BUICK LACROSSE 2006-2018 BUICK LESABRE 2006 BUICK LUCERNE 2006-2012 BUICK RAINIER 2006-2007 BUICK REGAL … Read more