TAC

Procedure For Attaching GDS2 Session Logs To Technical Assistance Cases Using Dealer Case Management – GM

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2019 Chevrolet Corvette ZR1

NHTSA ID Number: 10201281 Manufacturer Communication Number: PIP5632E   Summary This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to send the session logs to General Motors Technical Assistance Center for further assistance on … Read more

Being Prepared for TAC, Caller Preparedness and Checklist – Contacting U.S. Technical Assistance (TAC) and Use of Strategy Based Diagnostics – 2019 and Prior GM Passenger Cars and Light/Medium Duty Trucks

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2019 Chevrolet Silverado

NHTSA ID Number: 10161907 Manufacturer Communication Number: 080089014E Summary This informational bulletin provides information for dealers/technicians on Use of Dealer Case Management (DCM) and Being Prepared for Contacting U.S. Technical Assistance (TAC).   503 Affected Products Vehicles MAKE MODEL YEAR BUICK CASCADA 2016-2019 BUICK ENCLAVE 2009-2019 BUICK ENCORE 2013-2019 BUICK ENVISION 2016-2019 BUICK LACROSSE 2009-2019 BUICK LUCERNE … Read more