NHTSA ID Number: 10114347
Manufacturer Communication Number: PIC5936D
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.
Condition/Concern
Hazard Flashers may turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle.
If the Hazard Switch sent the signal and the vehicle was left unattended too long the battery may be dead.
Either switch may send a ground signal to the BCM when the vehicle powers down after being turned off. The BCM will see this ground signal as a button press and will actuate which ever controlled device the signal was received on.
Parts Information
CTS
| Description | P/N |
| Right Side 3 Button (Glove Box, Rear Park Assist and Automatic Park Assist) | 23459786 |
| Right Side 2 button (Glove Box and Rear Park Assist) | 23459787 |
| Left Side 2 Button (Hazard and Lane Detection Warning) | 23459788
AC Delco Hazard Warning Switch - 23459788
|
| Left Side 2 Button (Hazard, Traction Control) | 23459789
ACDelco GM Original Equipment 23459789 Hazard Warning Switch
|
XTS
| Description | P/N |
| Right Side 1 Button B9Q (Glove Box) | 23468234 |
| Right Side 2 button UD5, UD7 (Glove Box and Rear Park Assist) | 23468236
No products found. |
| Right Side 3 Button UFQ (Glove Box, Rear Park Assist and Automatic Park Assist) | 23468235 |
| Left Side 2 Button Except UFL (Hazard, Traction Control) | 23468237
ACDelco 23468237 GM Original Equipment Black Hazard Warning Switch
|
| Left Side 3 Button UFL (Hazard, Traction, and Lane Detection Warning) | 23468238
ACDelco 23468238 GM Original Equipment Black Hazard Warning Switch
|
2 Affected Products
Vehicles
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5936D
Date: Jan-2015
NHTSA ID Number: 10094944
Manufacturer Communication Number: PIC5936D
Summary
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE THE HAZARD FLASHERS TURN ON AFTER VEHICLE SHUT DOWN OR THAT THE GLOVE BOX MAY BE OPEN WHEN THEY RETURN TO THEIR VEHICLE. TECHNICIAN SHOULD REPLACE THE HAZARD SWITCH AND/OR GLOVE BOX SWITCH (DEPENDING ON CUSTOMERS CONCERN) WITH A NEW DESIGNED SWITCH.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5936D
Date: Jan-2015
NHTSA ID Number: 10125990
Manufacturer Communication Number: PIC5936C
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5936C
Date: Jun-2014
NHTSA ID Number: 10073381
Manufacturer Communication Number: PIC5936C
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5936C
Date: July, 2014
SB-10073381-9133.pdf 231.664KB
NHTSA ID Number: 10111852
Manufacturer Communication Number: PIC5936B
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5936B
Date: Mar-2014
NHTSA ID Number: 10073380
Manufacturer Communication Number: PIC5936B
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5936B
Date: March, 2014
SB-10073380-9133.pdf 227.572KB
NHTSA ID Number: 10111984
Manufacturer Communication Number: PIC5936A
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Technician should replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch.
1 Associated Document
Manufacturer Communications
Bulletin No.: PIC5936A
Date: Jan-2014
NHTSA ID Number: 10073379
Manufacturer Communication Number: PIC5936A
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
1 Associated Document
Service Bulletin Document
Bulletin No.: PIC5936A
Date: January, 2014
NHTSA ID Number: 10112357
Manufacturer Communication Number: PIC5936
Summary
This Preliminary Information communication provides information to the technician about vehicles that may have the Hazard Flashers turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors
is working on a solution for this concern.
1 Associated Document
Manufacturer Communications
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SEOCONTENT-START
Bulletin No.: PIC5936D Date: Jan-2015 Subject: Unwanted Activation Of Hazard Flashers or Glove Box Opening After Vehicle Is Shut Down Models: 2014 Cadillac CTS Sedan, XTS This PI was superseded to update Warranty Information. Please discard PIC5936C. The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI. Condition/Concern Some customers may notice that the Hazard Flashers may turn on after vehicle shut down or that the Glove Box may be open when they return to their vehicle. If the Hazard Switch sent the signal and the vehicle was left unattended too long the battery may be dead. Either switch may send a ground signal to the BCM when the vehicle powers down after being turned off. The BCM will see this ground signal as a button press and will actuate which ever controlled device the signal was received on. Recommendation/Instructions Please replace the Hazard Switch and/or Glove Box Switch (depending on customers concern) with a new designed switch. Reference the part matrix below. Switches can be ordered through GM Customer Care and Aftersales (CCA). Note: For CTS Sedan, be sure to check Global Warranty / IVH to determine if Service Update Bulletin (SUB) 13429 is applicable. If so, be sure to use the labor operation contained in SUB 13429. Parts Information CTS P/N Description 23459786 Right Side 3 Button (Glove Box, Rear Park Assist and Automatic Park Assist) 23459787 Right Side 2 button (Glove Box and Rear Park Assist) 23459788 Left Side 2 Button (Hazard and Lane Detection Warning) 23459789 Left Side 2 Button (Hazard, Traction Control) XTS P/N Description 23468234 Right Side 1 Button B9Q (Glove Box) 23468236 Right Side 2 button UD5, UD7 (Glove Box and Rear Park Assist) 1 23468235 Right Side 3 Button UFQ (Glove Box, Rear Park Assist and Automatic Park Assist) 23468237 Left Side 2 Button Except UFL (Hazard, Traction Control) 23468238 Left Side 3 Button UFL (Hazard, Traction, and Lane Detection Warning) Warranty Information For vehicles repaired under warranty use: Vehicle Labor Operation Description Labor Time CTS Sedan 3430420 Instrument Panel Multifunction Switch Replacement Use Published Labor Operation Time XTS 3430140 Accessory Switch Replacement ADDITIONAL SI KEYWORDS: Glovebox Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the remaining steps do not need to be performed.
SEOCONTENT-END
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