NHTSA ID Number: 10157027
Manufacturer Communication Number: PIT5441C
Summary
This Preliminary Information communication provides information to the technician the steps to diagnose and repair vehicles that may have an Object Detection System Message Diagnostic Trouble Codes U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269 stored in the active safety module. Technician should inspect his Multiple Diagnostic Interface cable for damage. Technician should use the Multiple Diagnostic Interface on a like vehicle with object detection bus or theEL-47955-1 MDI 1, MDI 2 Self-Test Loopback Adapter,if there are no issues found finish with diagnosing the customer’s concern, if concern is present in the like vehicle replace the Multiple Diagnostic Interface cable.
40 Affected Products
Vehicles
| BUICK | ENCLAVE | 2018 |
| BUICK | ENVISION | 2016-2018 |
| BUICK | LACROSSE | 2017-2018 |
| CADILLAC | ATS | 2013-2018 |
| CADILLAC | CT6 | 2016-2018 |
| CADILLAC | CTS | 2014-2018 |
| CADILLAC | ESCALADE | 2015-2018 |
| CADILLAC | XT5 | 2017-2018 |
| CADILLAC | XTS | 2013-2018 |
| CHEVROLET | MALIBU | 2016-2018 |
| CHEVROLET | TRAVERSE | 2018 |
| CHEVROLET | VOLT | 2017-2018 |
| GMC | ACADIA | 2017-2018 |
SEOCONTENT-START
Bulletin No.: PIT5441C
Published date: 09/21/2017
Preliminary Information
PIT5441C Object Detection System Message / Service Active Safety / Front Camera / Adaptive Cruise
Control / Driver Assist System DTCs U0075 U026A U026B U026C U0265 U0268 U0269 Due To MDI Or Cable Issue
Models
| Brand: | Model: | Model Years: | VIN: | Engine: | Transmissions: | |
| from | to | |||||
| Buick | Lacrosse | 2017 – 2018 | All *See Note 3 | All *See Note 3 | All | All |
| Buick | Enclave | 2018 | All *See Note 1 | All*See Note 1 | All | All |
| Buick | Envision | 2016 – 2018 | All *See Note 2 | All *See Note 2 | All | All |
| Cadillac | Escalade | 2015 – 2018 | All | All | All | All |
| Cadillac | ATS | 2013 – 2018 | All *See Note 4 | All *See Note 4 | All | All |
| Cadillac | CTS | 2014 – 2018 | All *See Note 4 | All *See Note 4 | All | All |
| Cadillac | CT6 | 2016 – 2018 | All *See Note 5 | All *See Note 5 | All | All |
| Cadillac | XT5 | 2017 – 2018 | All *See Note 4 | All *See Note 4 | All | All |
| Cadillac | XTS | 2013 – 2018 | All *See Note 6 | All *See Note 6 | All | All |
| Chevrolet | Malibu | 2016 – 2018 | All *See Note 7 | All *See Note 7 | All | All |
| Chevrolet | Traverse | 2018 | All *See Note 8 | All *See Note 8 | All | All |
| Chevrolet | Volt | 2017 – 2018 | All *See Note 9 | All *See Note 9 | All | All |
| GMC | Acadia | 2017 – 2018 | All *See Note 10 | All *See Note 10 | All | All |
Note 1. Buick Enclave With Driver Confidence II Package RPO BGP
Note 2. Buick Envision With Driver Confidence Package RPO KSG
Note 3. Buick Lacrosse With Driver Confidence Package #2 RPO WPA
Note 4. Cadillac ATS, CTS, Escalade, and XT5 With Driver Assist Package RPO Y66
Note 5. Cadillac CT6 with Driver Assist Package RPO UGN
Note 6. Cadillac XTS With Driver Assist Package RPO PCX
Note 7.Chevrolet Malibu With Driver Confidence II Package RPO WPS
Note 8. Chevrolet Traverse With Driver Confidence II Package RPO BGP
Note 9. Chevrolet Volt With Adaptive Cruise Control RPO KSG
Note 10. GMC Acadia With Driver Alert Package II RPO BGP
Supersession Statement
This PI was superseded to add models and 2018 model year. Please discard PIT5441B.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition / Concern
While performing normal diagnostics for any of the Object Detection System Message(s) below, the technician may find any of the following DTCs stored in the active safety module: U0075, U026A, U026B, U026C, U0265, U0268, and/or U0269.
The DTCs can be history or current and when trying to communicate with any of the radars or the front camera, they may or may not communicate.
This may be the result of an issue with the MDI (Multiple Diagnostic Interface) or MDI cable that is used between scan tool and the DLC (Data Link Connector).
The Object Detection modules communicate via serial data on the object detection bus, circuits 3813 and 3811. These circuits go to the DLC at terminals 3 and 11.
The Object Detection bus is fairly new and because of this, the MDI/cable may have never or rarely accessed the object detection bus. If parts of the MDI or MDI cable that are used to access the object detection bus on DLC terminals 3 and 11 have developed an issue, it could cause these false U-codes as well as no communication with the radars and/or front camera.
This can easily mislead the technician when diagnosing any of the following Object Detection System Messages:
- Service Active Safety Service
- Service Front Camera System
- Lane Departure Warning
- Service Driver Assist
- Rear Auto Braking
- Service Auto Collision System
The MDI/Cable will work correctly when accessing other communications busses such as High Speed Lan (DLC terminals 6 & 14), Low Speed Lan (DLC terminal 1), and Chassis Bus (DLC terminals 12 and 13).
Recommendations / Instructions
To determine if the MDI/cable is working correctly try using the EL-47955-1 MDI 1 / MDI 2 Self-Test Loopback Adapter (instructions can be found in the Service Information (SI) MDI 2 User Guide under troubleshooting), or try it in another vehicle with object detection bus, which does not have any issues.
Try to communicate with the radars, forward camera, and check the active safety module for DTCs.
If it is also setting false U-codes and the scan tool is unable to communicate with the radars and/or front camera, the MDI/Cable has an issue and needs to be replaced or repaired.
If available, another MDI/cable can be evaluated, but remember, just because it is a different MDI/Cable does not mean that it is good.
Performing the above test on another vehicle with object detection bus will validate the MDI/cable is operating correctly.
If the MDI/cable was the cause of the DTCs, these DTCs are most likely false and should not be used when trying to diagnose the customer’s original complaint.
All DTCs should be cleared and the vehicle should be driven to duplicate the customer’s original complaint and then a good MDI/cable should be used to check for DTCs and perform diagnostics.
SEOCONTENT-END
Bulletin No.: PIT5441C
Published date: 09/21/2017
To View or Download this Document Click Here
Bulletin No.: PIT5441B
Published date: 07/5/2017
To View or Download this Document Click Here
PIT5441
To View or Download this Document Click Here
- 【You can always trust Thinkcar】Not happy with the product? If you experience any issues with the product after purchase(functions doesn't work or receive a used product), not sure about the compatibility with your car, please directly message to support @ mythinkcar. com, we also offer online technical support and consultation services to help you quickly get started, even if it's your first time. For select functions, we provide step-by-step guides, video tutorials, and direct support to ensure a smooth experience.
- 【Engineered for Excellence】Favored by A Tremendous Loves of Users, from DIYers and technicians to top automotive influencers. The new intelligent AI-powered THINKSCAN 689BT PRO diagnostic tool provides comprehensive workshop solutions and diagnostic capabilities, topology mapping, J2534 pass-thru solution, new developed Tyler AI Agent, full bidirectional control, 35+ services, PMI, CANFD, DoIP, FCA gateway. While excellent software innovation requires stable hardware support. The THINKSCAN 689BT PRO is driven by Android 10, 4-core high-speed CPU, 4GB RAM, 64GB ROM, ensure 5X faster performance and empowers technicians to repair cars more efficiently, and deliver results with confidence.
- 【J2534 Pass-Thru Support】Featuring an innovative factory-level VCI with the latest J2534 protocol standards, the THINKSCAN 689BT PRO scanner can function as a pass-thru device to achieve direct connectivity seamlessly with mainstream OEM softwares, including GDS2, Forscan, Witech2.0, ODIS, Techstream, ect. This means that with just one device, you can easily access factory level diagnostic, pr0gramming and maintenance functions on multiple brand models, greatly helping technicians get from scan to solution faster than ever.
- 【Pro-Level Topology Mapping for Full System Insight】The THINKSCAN 689BT PRO now features newly integrated topology mapping. It provides a complete and intuitive overview of complex system interconnections for the vehicle, displaying each accessible control module in different colors at a glance, as well as system counts, scanned systems, and diagnostic results. No need for endless scrolling menus, this smart zoom, pan, and highlight specific modules allows for pinpoint module selection. With the support of AI, you can also easily identify the cause of faults and obtain step-by-step repair assistance - empowering you with dealer-level intelligence and excellent efficiency at workshop speed.
- 【Revolutionary Tyler AI Intelligent Scan Tool】Stop wasting cycles on manual code lookups and repetitive cross-referencing. The THINKSCAN 689BT PRO's Tyler AI intelligent system works as a full-time AI expert— it automatically retrieve fault codes, generate reports, capture data for post-scan review, and analyze underlying vehicle issues in real time. But that's just the baseline. The built-in THINKAI chatbot takes it further: ask it any question you wanna know, it delivers instant, context-aware troubleshooting guidance and technical resources without forcing you to flip through service manuals
, Tyler AI Agent gives you the confidence of a pro, right from your driver's seat.
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car
- 2026 Advanced ECU Coding Scan Tool: Maximize the capabilities of your vehicles with the ArtiDiag Pro. This scan tool, seamlessly compatible with renowned models such as VW, A-U-D-I, SKODA, SEAT, BENZ, and more, empowers you to uncover hidden features, deactivate annoying functions, and code retrofitted components for peak performance. Ensure a backup before coding and steer clear of problems on low battery levels.
- Efficient Diagnostics with Bidirectional Control: Say goodbye to uncertainty, streamline diagnostics, and reclaim valuable time with ArtiDiag Pro scan tool. This bidirectional scan tool exceeds expectations, enabling targeted tests on individual actuators to swiftly identify and resolve issues. Covering lights, door locks, fuel and coolant systems, windows, wipers, EVAP, and more in vehicle components.
- 35+ Services Resolve 90% of Repair Challenges: Unleash maximum productivity with the ArtiDiag Pro, a scan tool that tackles 90% of maintenance issues through its 35 special functions. Effortlessly clear oil maintenance indicators with oil reset. Engage the EPB Reset for brake system management and establish precise alignment with the Steering Angle Reset to define the straight-line reference position for your vehicle.
- FCA Autoauth : This diagnostic tool supports Autoauth for FCA SGW/Renault, Chrysler, Jeep, Dodge, Fiat etc. 2017 and later. NOTE: Due to Product Upgrade, there is no Chrysler 12+8 adapter, the BMW-20 Adapter in the package any more. We are sincerely sorry for the inconvenience. NOTE: Please confirm compatibility before purchase.(Topdon Website>Support>Vehicle Coverage)
- Professional Customer Support: At TOPDON, your satisfaction is our unwavering commitment. Experience hassle-free support and a lifetime of expert assistance. Should you encounter any challenges, reach out to us at 833-629-4832. For returns, please damage the packaging to prevent Amazon from reselling it. Please be advised that after two years, a subscription fee of 249 Bucks will apply.
- [Diagnose Like a Pro] BlueDriver Pro Next-Gen is a professional OBD2 scanner and diagnostic tool that helps you scan, understand, and clear vehicle trouble codes with confidence. Turn your phone into a powerful car diagnostic scanner—no guesswork, no unnecessary repairs.
- [Read and Clear More Codes Than Ever] Read and clear more codes than basic car code readers. Access enhanced diagnostics for Check Engine, ABS, SRS, Airbag, TPMS, Transmission, and more on supported vehicles, including expanded coverage on newer model years.
- [Verified Fixes and Real-Time Data] Get unlimited, technician-verified repair reports matched to your VIN, with definitions, causes, and confirmed fixes. Monitor live vehicle data as you drive, view freeze frames, check smog readiness, and analyze Mode 6 test results.
- [Expanded Make & Model Coverage] Optimized for today’s vehicles with strong support for GM, Ford, Stellantis (RAM, Jeep, Chrysler), Toyota, Honda, Nissan, Mazda, Subaru, Hyundai, Mercedes-Benz, BMW, and VW. Enhanced communication on select 2024+ Nissan and Mazda models (see compatibility chart).
- [Gas Vehicles 1996+ & Select Light-Duty Trucks] Works with all gas-powered vehicles made in 1996 or newer, plus select light-duty trucks and diesels, including F-250, RAM 2500, Silverado, and Sierra. Built for daily drivers, family vehicles, and real-world truck use.
This product presentation was made with AAWP plugin.





