NHTSA ID Number: 10113895
Manufacturer Communication Number: PIC6178
Summary
This Preliminary Information communication advises the technician that vehicles with 8″ CUE touch screen may have a brightness adjustment inoperative concern. Dealer will need to replace the Integrated Center Stack if image is dim during both day and night mode.
14 Affected Products
Vehicles
CADILLAC | ATS | 2015-2016 |
| CADILLAC | CTS | 2015-2016 |
| CADILLAC | ELR | 2015-2016 |
| CADILLAC | ESCALADE | 2015-2016 |
| CADILLAC | ESCALADE ESV | 2015-2016 |
| CADILLAC | SRX | 2015-2016 |
| CADILLAC | XTS | 2015-2016 |
SEOCONTENT-START
Bulletin No.: PIC6178
Date: Mar-2016
| Subject: | CUE Display Dimly Lit Brightness Adjustment Inoperative For Screen Image |
| Models: | 2015-2016 Cadillac ATS models, CTS models, ELR, Escalade Models, SRX, XTS |
| Equipped with 8″ CUE Touch Screen | |
| Equipped with 8″ CUE Touch Screen |
Condition/Concern
Some customers may comment the CUE display (ICS- Integrated Center Stack) is dimly lit during Day and Night modes or they cannot change the brightness setting of the radio display.
Recommendation/Instructions
Normal Display Backlighting Dimming Operation
Day Mode – full bright and non-adjustable
Night Mode – adjusted with the dimmer setting along with all other interior backlighting
Please replace the ICS if the image is dimly lit during both modes and will not adjust during Night Mode only
Parts Information
Contact an Electronic Service Center (ESC) for an exchange ICS following current exchange process.
Warranty Information
For vehicles repaired under warranty use:
| Labor Operation | Description | Labor Time |
| 3420700 | Radio Control Assembly Replacement | Use Published Labor Operation Time |
Additional SI Keywords
Monitor, See, Dark
SEOCONTENT-END
Bulletin No.: PIC6178
Date: Mar-2016
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